Software zur Anrufaufzeichnung

Twilio ist eine CPaaS-Lösung (Cloud Communication Platform as a Service), die es Unternehmen ermöglicht, Kunden über alle Kommunikationskanäle wie SMS, Video, Voice, Chat und andere Kanäle mittels voll programmierbarer APIs... Mehr erfahren

CloudTalk ist eine Verwaltungslösung für Kontaktcenter, die es Unternehmen ermöglicht, die Kommunikation mit Teams und Kunden mithilfe von virtuellen Anrufsystemen zu rationalisieren. Das Tool ermöglicht es Führungskräften,... Mehr erfahren

Bitrix24 ist eine Client-Management-Lösung, die Unternehmen eine Plattform zur Organisation und Verfolgung von Interaktionen mit potenziellen oder bestehenden Kunden und Partnern bietet. Mit der Software können Nutzer... Mehr erfahren

LiveAgent ist eine Online-Live-Chat-Plattform für E-Commerce-Unternehmen auf kleiner und mittlerer Ebene. Die Plattform bietet eine Live-Chat-Anwendung, Ticketverwaltung, Online-Self-Service-Portale sowie Änderungs- und... Mehr erfahren

Oreka TR ist eine cloudbasierte Anrufaufzeichnungslösung, die Kontaktzentren und Kommunikationsdienstanbietende bei der Live-Überwachung und Sprachanalyse unterstützt. Zu den Hauptfunktionen gehören die Aufzeichnung an mehreren... Mehr erfahren

Freshcaller ist eine cloudbasierte PBX-Lösung, mit der Nutzer ihre Callcenter-Abläufe verwalten können. Zu den Hauptfunktionen der Lösung gehören Multi-Level-IVR, Anrufüberwachung und -blockierung, Tools für den automatischen... Mehr erfahren

Kavkom Predictive Dialer o hilft Unternehmen, automatisch eine Liste von Telefonnummern zu wählen und Anrufe in Echtzeit an Agenten weiterzuleiten. Die Anwendung ermöglicht es Telemarketern, Leads zu verwalten, Kontaktbögen zu... Mehr erfahren

TalkChief is a business phone system, which enables call centers, startups, enterprises and nonprofits to streamline communication across remote teams and customers. Professionals can block spam numbers or bots, assign caller IDs... Mehr erfahren

Zendesk ist eine cloudbasierte Helpdesk-Management-Lösung, die anpassbare Tools zur Erstellung eines Kundenserviceportals, einer Wissensdatenbank und von Online-Communitys bietet. Die Lösung bietet ein anpassbares... Mehr erfahren

Freshdesk ist ein Helpdesk-System und eine Lösung, die den Kundenservice für dein Team vereinfacht und dabei hilft, ein ansprechendes Kundenerlebnis zu bieten. Durch die kanalübergreifende Rationalisierung von... Mehr erfahren

RingCentral MVP is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local... Mehr erfahren

Talkdesk ist eine cloudbasierte Callcenter-Lösung, mit der Unternehmen die Kundenzufriedenheit verbessern und gleichzeitig die Kosten für die Kundenbetreuung senken können. Die Lösung nutzt IVR (Interactive Voice Response),... Mehr erfahren

GoToConnect (ehemals Jive) bietet eine cloudbasierte Unified-Communications-Lösung für Unternehmen jeder Größe in den USA. GoToConnect umfasst integrierte Produkte für Business-VoIP, Videokonferenzen und Kontaktcenter. Sie... Mehr erfahren

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Mehr erfahren

For quickly growing businesses looking to efficiently scale their support teams, Dialpad provides a cloud-based call center with access to real-time customer insights. Dialpad allows users to onboard quickly and focus on... Mehr erfahren

Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals. Learn... Mehr erfahren

Five9 ist eine All-in-one-Cloud-Kontaktcenter-Lösung für Inbound-, Outbound-, Blended- und Omnichannel-Kontaktcenter. Mit der praktischen KI von Five9 können Mitarbeitende Kundenerlebnisse über Telefon, E-Mail, Chat,... Mehr erfahren

ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics. Firms can use the... Mehr erfahren

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.... Mehr erfahren

VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat... Mehr erfahren

MiCloud Connect (formerly ShoreTel) is a cloud-based VoIP phone system that offers collaboration and conferencing tools to enable information flow within the organization. The solution enables system administrators to manage... Mehr erfahren

3CX Phone System ist eine Open-Standards-Kommunikationslösung, die sich für Unternehmen jeder Größe eignet, die alle Funktionen eines fortschrittlichen Kontaktcenters zu einem Bruchteil der Kosten haben möchten. 3CX kann deine... Mehr erfahren

CallSource is a performance management solution that helps automate the collection of customer information and lead generation. It is a cloud-based platform that enables users to track calls and capture sales opportunities with... Mehr erfahren

Virtual Office is a collection of comprehensive web-based business VoIP solutions from offered by 8x8. Enterprise grade phone service, virtual meetings, mobile applications, virtual contact centers and more are available to help... Mehr erfahren

Aircall ist eine cloudbasierte Geschäftstelefon- und Callcenter-Anlage, mit dem die Kundenbetreuung und Sales-Engagement-Vorgänge verwaltet und optimiert werden können. Die Lösung wurde für Büros und Teams in entlegenen Regionen... Mehr erfahren

Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... Mehr erfahren

SalesLoft is an online sales engagement system designed to boost sales and revenue of enterprises. It equips sales groups with tools for communication, email tracking and more in a single platform to deliver better sales... Mehr erfahren

PhoneBurner is an outbound call center solution that allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists. The system offers functionalities that include... Mehr erfahren

VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which helps sales teams in businesses manage their daily operations. VanillaSoft uses a queue-based... Mehr erfahren

Kixie PowerCall ist eine cloudbasierte IVR-Lösung, mit der Nutzer ihre Verkaufsprozesse automatisieren können. Das Tool kann auch vor Ort bereitgestellt werden. Kixie PowerCall bietet den Nutzern Wahlfunktion mit nur... Mehr erfahren

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. At Close, were dedicated to the business of the future: smart, agile teams who work remotely. If you're a tech-enabled team who needs to scale... Mehr erfahren

CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, conversation intelligence, and form tracking software. Small businesses need to make every dollar count.... Mehr erfahren

ChaseData CCaaS offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams. Dialing capabilities include... Mehr erfahren

Genesys Cloud CX creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to... Mehr erfahren

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... Mehr erfahren

Novocall is a cloud-based marketing solution that enables businesses to streamline processes related to customer communications, lead generation, conversation tracking, client follow-ups and more. Customers can utilize the... Mehr erfahren

RingOver ist ein cloudbasiertes Geschäftstelefonsystem für flexible Teams zur Vereinfachung der Anrufabwicklung. Erhalte virtuelle Nummern in über 60 Ländern und profitiere von kostenlosen und unbegrenzten Anrufen. Vertriebs- und... Mehr erfahren

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Mehr erfahren

myphoner ist eine cloudbasierte Lead-Management- und CRM-Lösung, die für Freiberufler, Vertriebsmitarbeitende und B2B-Teams entwickelt wurde, die Kaltakquise betreiben. Die Lösung ermöglicht Teams, Leads und Aktivitäten zu... Mehr erfahren

Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Wingman gives sales reps the right information at the right time, while they are on a call.... Mehr erfahren

InfoFlo ist eine integrierte CRM-Lösung, auf die online zugegriffen oder die vor Ort installiert werden kann. Das System bietet Kontaktmanagement, Computer-Telefonie-Integration, Marketing- und Vertriebsautomatisierung sowie... Mehr erfahren

Playvox is a cloud-based solution designed to help quality assurance teams monitor the performance of agents and streamline customer service processes. Analysts can use personalized QA forms or scorecards to evaluate clients'... Mehr erfahren

FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... Mehr erfahren

Convirza is a cloud-based call optimization and call tracking solution which helps businesses of all sizes with marketing results and spends. The solution enables users to generate phone calls and trace them directly to offline... Mehr erfahren

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Mehr erfahren

As Asia’s leading cloud communication platform, Exotel supports the customer engagement efforts of businesses like Flipkart, Ola and Gojek. Exotel's platform limitlessly and reliably scales its communication infrastructure... Mehr erfahren

REIRail is a lead generation platform that helps real estate businesses manage customer communications, offers, deals, marketing and more. The Deep Trace technology provides various details about callers like demographics, email... Mehr erfahren

3CLogic’s Cloud Contact Center Solutions offers applications to manage inbound, outbound, blended or multi-channel communications. The solution is suitable for call centers of all sizes. 3CLogic is able to manage internal and... Mehr erfahren

Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for more than 20,000 companies worldwide. Founded in 2015, Chorus’... Mehr erfahren

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Mehr erfahren

800response is a lead generation solution that helps businesses of all sizes streamline operations across call monitoring, routing and tracking. It lets users set up geographic phone leads based on area codes, contact number... Mehr erfahren

PhoneWagon ist eine cloudbasierte Lösung zur Geschäftskommunikation, die es kleinen Unternehmen ermöglicht, Marketingkampagnen zu verwalten und den ROI zu verfolgen. Die Plattform ermöglicht es Nutzern auch, das Kundenverhalten,... Mehr erfahren

Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone... Mehr erfahren

AloTech ist eine cloudbasierte Callcenter-Lösung, die Funktionen wie Sprachaufzeichnung, Sprachanalyse, prädiktiven Wähler, automatische Anrufverteilung und interaktive Sprachantwort bietet. Die Sprachanalysefunktion bietet... Mehr erfahren

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... Mehr erfahren

NUACOM ist eine Callcenter- und Business-VoIP-Lösung, die bei der Verwaltung von Geschäftsvorgängen mit Softphones, IVR, Auto-Attendant, Konferenzraum, Nummernportierung und mehr hilft. Die zentralisierte Plattform ermöglicht es... Mehr erfahren

CloudCall is a cloud-based telecommunications and business VoIP solution. Key features include power dialer, call reports, real-time dashboards and automatic call distribution (ACD). The cloudcall portal helps in managing... Mehr erfahren

8x8 X Series is a cloud-based solution that helps businesses of all sizes establish communication via text messaging, voice calls and video conferencing. The team messaging module lets employees create project-specific public and... Mehr erfahren

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Mehr erfahren

Refract ist eine cloudbasierte Software, die Unternehmen bei der Überwachung von Verkaufsgesprächen und Demos hilft, um umsatzbestimmende Interaktionen zu identifizieren. Der Call Explorer ermöglicht es den Führungskräften,... Mehr erfahren

HoduCC- Call Center Software starts with 10 seats. We install the software on customer's server. Brands like UNICEF, Vistaprint and Brother Printers use HoduCC. HoduCC is a contact center software designed to help businesses... Mehr erfahren

Modjo is a sales enablement tool that help modern business to close more deals. An entirely cloud-based conversation intelligence software that integrates seamlessly with popular productivity and helpdesk tools. Modjo was built... Mehr erfahren

VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to streamline and improve communications with features such as unlimited minutes, video conferencing, business SMS,... Mehr erfahren

Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and... Mehr erfahren

Truly is a business voice over IP (VoIP) solution available as a mobile application. Key features include an auto or predictive dialer, call recording, computer telephony integration (CTI), conference calling, an auto-attendant... Mehr erfahren

Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement, marketing communication and call recording with sentiment analysis. The platform enables users to track numbers... Mehr erfahren

Ring4 is a cloud-based telephony solution that helps small to midsize businesses create virtual sim cards, international or local corporate phone numbers and personal lines. Key features include Wi-Fi calling, messaging with... Mehr erfahren

VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call centers, financial institutions, insurance agencies, law practices, government organizations and other... Mehr erfahren

Dialing Innovations offers a call center solution designed for outbound, inbound, omnichannel and blended midsize and large call centers. The solution can be deployed in the cloud or installed on-premise. Key features include... Mehr erfahren

Honeit is a cloud-based human resources platform that helps businesses utilize recruiting automation and conversational intelligence to screen and assess candidates. It includes an interview dashboard which lets recruiters... Mehr erfahren

RingDNA is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-based platform that bridges the gap between conversation intelligence and organizational... Mehr erfahren

Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all incoming and outgoing phone calls. It caters to local and toll-free numbers used in the United States and Canada.... Mehr erfahren

Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications,... Mehr erfahren

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound... Mehr erfahren

Calabrio Call Recording is a cloud-based call center solution that helps users manage and record business interactions with customers. Key features include call sharing, file transfer, automated notifications, reporting, analysis... Mehr erfahren

NFON provides cloud-based business communication systems (Cloudya) with complete range of PBX features, computer telephony integration and basic UC functionalities, such as 1:1 video and screen sharing. With a broad portfolio to... Mehr erfahren

Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile devices. Key features include call transfer, voicemail to text, call recording, contact management and configurable... Mehr erfahren

Gryphon Sales Intelligence is cloud-based platform that provides deep insights into real-time marketing and sales activities. Designed for sales leaders, legal/privacy compliance and IT leaders, its sales acceleration platform... Mehr erfahren

Nectar Desk provides cloud-based call center software for a variety of industries. It offers a suite of call center features such as call recording, interactive voice response (IVR), call transfers and agent analytics. Nectar... Mehr erfahren

PhoneCall is a cloud-based solution that helps businesses streamline processes across telemarketing campaigns using AI-enabled predictive dialers, text-to-speech technology and more. Managers and leaders can search agent names to... Mehr erfahren

Dolby.io is an audio editing software designed to help developers analyze, optimize and process audio files in real-time. The platform enables administrators to broadcast seminars, webinars, training sessions and events in... Mehr erfahren

Dial800 is a cloud-based call management solution which assists small to large-sized organizations with call tracking, real-time routing and traffic analysis. Its key features include dynamic number display, call performance... Mehr erfahren

Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call... Mehr erfahren

Click2Coach Cloud Workforce Optimization Software is a contact center workforce optimization solution that helps clients to record customer interactions such as phone calls, emails, chat conversations and social media... Mehr erfahren

NOLA is a call center solution designed to help businesses connect with customers through outbound or inbound calls in compliance with telephone consumer protection act (TCPA) regulations. It enables sales and marketing teams to... Mehr erfahren

The BounceHelp callback widget increases visitor-to-customer conversions and significantly reduces bounce rates. Increase sales calls from your website by up to 30%! Service quality control and call recording. Antispam... Mehr erfahren

LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed.... Mehr erfahren

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VRS is a Windows and Linux-based system that helps businesses manage audio and call recording processes. It allows businesses to handle audio recordings across multiple channels. It has a user-friendly and robust user interface... Mehr erfahren

MiaRec allows businesses to take full advantage of its modern hub for customer and agent experience in your contact center. The software helps businesses increase productivity, efficiency and optimization, customer satisfaction,... Mehr erfahren

TrackMyLeads is a cloud-based call tracking and intake management solution. Key features include lead management, internal messaging, call tracking and recording, advertising campaign statistics, and reporting and... Mehr erfahren

Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and... Mehr erfahren

Cloud Contact Pro is a cloud-based call center management solution that supports inbound, outbound, blended and multichannel contact centers. Key features include agent scripting, contact flow, call routing, quality management,... Mehr erfahren

Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording,... Mehr erfahren

Salesken is a sales enablement platform that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline communication with clients through various channels such as calls, emails, chats and... Mehr erfahren

Tethr is artificial intelligence (AI)-enabled speech analytics solution, which allows call centers and various business teams to track, analyze and gain insights into customer conversations to uncover actionable insights on a... Mehr erfahren

Supported by industry professionals with 65+ years of experience, My Call Cloud has provided user-friendly outbound, inbound, and blended contact/call center solutions and services to small and enterprise-level businesses.... Mehr erfahren

Callcap is a cloud-based voice over internet protocol (VoIP) solution that helps businesses automate processes for call tracking, data collection and website conversions to generate leads for increasing sales. Key features... Mehr erfahren

Nimbata a call tracking solution that helps businesses gain insights into consumer engagement and issues. It provides an intuitive interface that lets staff members quickly create campaigns using local or toll-free numbers.... Mehr erfahren

Patient Prism is a call recording software designed to help dental practitioners analyze patients’ calls and identify revenue opportunities. The platform enables administrators to gain insights into daily and hourly call... Mehr erfahren