ShortStack Erfahrungen

Vorteile

Easy to put together a promo, lots of templates to choose from, lots of different types of promotions to run

Nachteile

It's not the software - it's the audience that can be problematic. I've run 3 different refer-a-friend promos. One was pretty good, one was so-so, and one went downright terrible. Again, the software worked flawlessly! It was the audiences that really determined how things worked. You need to start out with a large initial email list, or a large reach with an extremely targeted message to get the audience you want to respond.

Vorteile

I chose ShortStack because we needed a platform that would allow multiple types of entries--everything from viewing a Youtube video to following us on social media to uploading images. Of the different software programs that I viewed or tried, ShortStack had the most versatility, was the most user-friendly, and had the best price point.

Nachteile

At first, it was kind of difficult to navigate all the different options and figure out how to create the contests that I wanted to. It took some playing around with, but I think compared to some of the other platforms I looked at, it was still more user-friendly.

Vorteile

-fairly easy to use
-easy to scale up
-the variety of ready made templates and the ability to customise them

Nachteile

don't like the fact that you are limited on :
- views
- entries

i understand having a limit on the lower tier plans, but in the full plan, having limitations on the amount o page views and or entries on the account seems rather unprofessional to me.
And this is a model i've seen to almost every software on the market that handles competitions ( i.e wishpond).

They really should think about removing entry limits, at least on their full package, else if a company wants to create a high traffic competition and then replicate it, it will most probably mean it will need a new account..

Vorteile

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Nachteile

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Vorteile

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Nachteile

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Vorteile

- Great software.
- Not the easiest to use but it does cover everything giving multiple options to users and designers!
- Excellent customer service!

Nachteile

- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast.

- Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!

Vorteile

This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Nachteile

What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Vorteile

The software was easy to work with and allowed for the high level of branded customization that we needed.

Nachteile

Our needs were specific to one campaign which has ended. I wish I could revert to the free trial without losing all of the data related to our campaign. We may choose to upgrade again in the future, but do not need ongoing paid access.

Vorteile

Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Nachteile

Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Vorteile

The template system makes it so easy to wait to the last minute to do stuff. I can get a contest page set up in 30 minutes, then take it to my bosses and tell them with a straight face that it took 8 hours. The page looks and performs so good that no one blinks an eye. One time they actually applauded.

Nachteile

When you upload images you have to do the sizing blind. Make it so the uploader suggests the optimally sized image (either pixel size or aspect ratio). Not knowing the best size made things even tougher when it came to making sure everything looked good on mobile too.

Vorteile

It works and does what it needs to do but I'm still not happy.

Nachteile

The support you over is terrible. You need a phone number. You also need to adjust the way you do billing it's terrible how people are automatically upgraded and expected to pay for it. Far to many emails that are useless and feel like spam. I only want emails if they are important to me and directly related to my account.

Vorteile

It's extremely easy to use, even for non-developers and outside of the social team.
Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.

Nachteile

There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily).
The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway.
We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.

Vorteile

this is a good product that is easy to use

Nachteile

the monthly service charge requires us to pay for a service every month when it does not get used monthly

Vorteile

Easy WYSIWYG designer. I use mostly for simple splash pages, some social contests. Have not explored the full functionality for a while, but I know there is lots more.

Nachteile

Not really loving the new design, but I'm sure I'll get used to it. Everyone grumbles about change.

Vorteile

It gets updated every time I use it, so it keeps getting better.

Nachteile

Instagram post-filters is a nightmare, sometimes I just want to select certain posts to display during my campaign and not have them update dynamically on the lP

Vorteile

I love how easy it is to customize our landing pages and then publish them. I also love the hashtag aggregator

Nachteile

The only issue is that it took my team a little bit to learn all the customization options

Vorteile

ShortStack is very each to use, even for a first-timer. Most of the software is intuitive and also easy to navigate.

Nachteile

Some of the functionality can seem overwhelming during your first try. It also doesn't seem very intuitive on where to download your collected emails.

Vorteile

We've used Shortstack for several years to run social contest and it's great! We enjoy the ability to have an advent calendar giveaway at Christmas, collect leads, run photo contests and endless other possibilities. Data files are easy to export and the ability to have a auto response email to submissions is great! Customer service is great any time we've encountered an issue or question.

Nachteile

There are some limitations what you can do with templates if you don't know CSS or have a person for that on your team.

Vorteile

There are lots of options for the contest types which makes finding a contest that fits your needs easy enough to do. There are a few ways to execute your contest, too, so pretty flexible.

Nachteile

Some instructions are not quite thorough enough so sometimes when you're trying to edit a template or make an adjustment... you have to dig for instructions or information to figure out what to do. I had to reach out to support a few times to figure things out.

Vorteile

Using Short Stack has helped our campaigns as customers find it easy to use and enter the competitions we run from the platform. For the business, using Short Stack has also been beneficial as it has given us an easy and seamless way to engage with customers via competitions.

Nachteile

The only drawback of the platform is that it takes a while to figure out how to use it and sometimes can be hard to navigate. It would also be ideal if they would allow for more than one person to be on the account at once to make it easier for teams to work together on competitions.

Vorteile

It was easy to figure out how to manipulate the forms. User interface is intuitive. The pre-made templates help to create a functional campaign quickly. I like the voting and the choose a random winner features.

Nachteile

I use it mainly for social media contests and it would be nice to have more variety in the choice of templates or perhaps more customization features.

Vorteile

Simple to use, diverse enough for multiple company/advertising needs

Nachteile

There are a lot of positives about ShortStack. Maybe more templates?

Vorteile

We use this software for our contests and giveaways. It allows us to collect photos, email info, etc. that we are looking for.

Nachteile

It takes a little bit of playing around with it to get the landing page how you want it. I wish that was a little more user-friendly.

Vorteile

The software was mostly easy to use, although it took a few tries at first. Support was always super helpful and quick to answer the questions I had. I was super happy with the way the page looked at the end, although I had to have our designer and web manager help a few times to figure out a few bugs.

Overall the page we made was successful and helped us easily collect the info we were hoping for.

Nachteile

It was not that easy to use if you don't have an idea of basic coding. I'm a marketer and had to get some outside help a few times to have spacing and color on the page the way I wanted. I could fumble through some of it, but had a ton of questions. I wish that it was a bit easier to use.

Vorteile

The ability to run Facebook competitions quite easily and successfully - it is a great way to drive people to a single page to grab their details other than a website.

Nachteile

Sometimes the builder is a bit hard to get your head around and takes you a couple of times to get it correct. When you do learn it, it then works nicely.