Seismic Erfahrungen

Vorteile

Seismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.

Nachteile

Integration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.

Vorteile

Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.

Nachteile

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Vorteile

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.

Nachteile

I don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.

Vorteile

Seismic is a one-stop shop for all of my collateral, training materials, internal resources. It's very user friendly and easy to share information with teammates.

Nachteile

At this point, I can't think of anything. I was unhappy that I coudln't easily access favorites or recently view docs, but they have made a recent update that has solved that problem.

Vorteile

The fact that I know, without a doubt, that we now have a single source of truth that our sales and marketing teams can go to and have direct access to the most recent (and verified) documentation to use solves a major pain point that has been plaguing us for years... gone are the days of hunting through external hdd folders, bugging co-workers, or trying to find PDFs in buried SharePoint folders.

With other features like content sales stage mapping, native SalesForce integrations, and the ability to set expiration dates on the content so teams can review and update as needed... Seismic is in the process of transforming how we view and utilize our content.

The analytics behind the tool are extremely helpful as well... from the pre-made dashboards for reporting to the ability to notify users when their content is opened and viewed, this tool has seen nothing but rave reviews from our team!

Nachteile

None at this time... have been extremely happy with our entire experience!

Vorteile

Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good.

Nachteile

Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult.

Vorteile

Can contain a lot of resources and documents, and have these easily and conveniently classified

Nachteile

Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.

Vorteile

Seismic is a wonderful resource to store a vast array of sales enablement. It makes searching and storing documents easy. It has enabled my company to learn more.

Nachteile

I wish the search feature picked up on more key words so that you could refine the results better.

Vorteile

I have come to love the document sharing features and the intelligence of the searches. In our prior system text searches were very unreliable, with Seismic that has completely changed. It has greatly increased my productivity levels and I have less frustrations when sharing documents with customers and partners.

Nachteile

The only con I can find is that not all of our companies documents have been moved to seismic, so when searching for legacy documents and information I have to go back to our old system.

Vorteile

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

Nachteile

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

Vorteile

The feature that differentiates Seismic from other internal document databases is the "LiveSend" function. You're able to track usage by time and section of documents that you send to your customers. This helps to refine and focus your sales messaging and check whether your materials are actually being used. Very helpful as an outside seller.

Nachteile

The search engine can sometimes be finicky and make it difficult to find what you're looking for. My internal Sales Enablement organization has been internally organizing the documents which makes it quite a bit easier.

Vorteile

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Nachteile

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup.

Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.

In Betracht gezogene Alternativen

Highspot

Warum Seismic gewählt wurde

For a sales asset library with high power search functionality.

Vorteile

User friendly, sleek interface that could be at home in a consumer products company. Superior customer service with attentive customer success personnel that want to help you succeed. Automation has saved us countless hours of work.

Nachteile

Would love it was easier to make major data changes.

Vorteile

Seismic makes content governance and organization extremely easy with intuitive controls to ensure the entire organization is aligned. Seismic is flexible enough to conform to existing processes in the organization, such as approval chains and asset owners but also adds to traditional enablement management with features like content tracking, insights, predictive content, custom asset creation, and more.

Nachteile

LiveDoc creation and editing is not compatible with MacOS.

Vorteile

Seismic is very easy to use and has been adopted widely by our company. As part of our sales team, I use Seismic daily to locate marketing/sales materials that can easily be shared with our customers and distributor partners. I also love the using the NewsCenter to find keep an eye out for relevant company announcements that might impact my customers. Finally the WorkSpace is a great way to share files and collaborate with others instead of sending attachments back and forth via email.

Nachteile

I really can't think of anything I would improve about Seismic. It meets all my needs.

Vorteile

SEISMIC is incredibly simple to use. It is very easy to navigate. Simple search terms can be used when looking for different resources. The platform can be integrated into existing portals. It has been invaluable in empowering not only the sales team but developers and other members of the IT team within the organization. The tool is as effective as the information that is uploaded. However, once managed properly, it makes tracking changes and following up on new developments such an easy task.

Nachteile

If I am being honest, I really have never had any real issue with using the platform as it has improved over time. Searching is easy, results are well organized. Initially navigating between the results, accessing documents and going back to the results may not have been very seamless. However, all that has now significantly approved. Again I will say the tool is as powerful as what is uploaded, categorized and made sharable.

Vorteile

It's very visual and the tagging and searching work well. It integrates well into Salesforce and content can quickly be downloaded.

Nachteile

The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.

In Betracht gezogene Alternativen

Highspot

Gründe für den Wechsel zu Seismic

For the LiveDocs functionality.

Vorteile

I like that we're easily able to see what content is being used and how recipients are engaging with it.

Nachteile

From an admin perspective, it can be hard to customize the platform exactly as we want it. But the support team is always ready to step in when we need help.

Vorteile

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Nachteile

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Vorteile

Easy to Utilize, easy to figure out and training not needed. Very interactive and self explanatory. Can contain all information needed at a finger tip.

Nachteile

The only thing I could think about changing would be the functionality of live share. Additionally better search engine matching in document words.

Vorteile

Seismic enables our business to reach those who are most impacted by our products and give us easy access to deliver information, either when they need it through the search function, or proactively as we push or suggest information for them to review.

Nachteile

The SSO option was difficult to get operational but I believe we have that sorted out now.

Vorteile

This software is tremendous at organizing the vast amount of resources our company has to provide to reps and Doctors. Its very easy to navigate, and has been critical in getting up to speed for my accounts. My company sells thousands of products, so it would be impossible to be an expert on every one. But with Seismic I have been able to field several customer questions that I would not have otherwise been able to.

Nachteile

Maybe their could be a better tutorial on how to use the software, but with that said its very intuitive

Vorteile

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

Nachteile

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Vorteile

I enjoy the accessibility of this software! It is great to find about any article within technology and provides great examples. Also, it is great it has different sizes of information from quick facts on PDFs to Full PowerPoints that provide great details.

Nachteile

No issues with this product, very accessible.

Vorteile

It's easy to upload and make changes instantly! LiveDocs are great to use if you need to provide a simple set of materials.

Nachteile

I'd like more flexibility in the software, for example I'd like to see Profiles and LiveDocs become WYSIWYG for users to have a better experience.