Nutzerbewertungen im Überblick

Über COMCASH Retail ERP

COMCASH ERP ist eine cloudbasierte Einzelhandelsmanagementlösung, die sich an Einzelhändler mit mehreren Kanälen und Standorten richtet. Das POS-Modul nutzt Multi-Touch-Funktionen, mit denen Nutzer ähnlich wie beim iPad durch...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.2
Funktionen
4.1
Bedienkomfort
4.4
Kundenbetreuung
4.6

Alle Bewertungen zu COMCASH Retail ERP Filter anwenden

Filtern nach:
Sortieren nach:
27 Bewertungen

Nutzerbewertungen zu COMCASH Retail ERP durchsuchen

27 von 27 Bewertungen
Sortieren nach:
Günter
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.1.2021

Bewertung Friseurprogramm

Ich habe das Programm vom Vorbesitzer übernommen. Vorher hatte ich mit einem anderen Programm gearbeitet. Ich hatte bei Fragen eine sehr gute Unterstützung. Wir sind als Handwerker keine Programmierer. Das durchdachte Programm spart mir Zeit für die Arbeit am Künden und liefert eine Perfekte Monats Buchhaltung. Einfach beim Jahresabschluss und Inventur. Ein Danke für die Geduld und der tollen Betreuung über sehr fiele Jahre.

Vorteile

Benutzerfreundlichkeit Integration mit anderen Anwendungen.

Nachteile

Keine Nachteile. Keine Vorschläge zum Programm

Michael
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.10.2020

Excellent Cloud-Based POS -- Perfect for Hybrid Retail / Restaurant Concept

Vorteile

My company is a large wine retailer with 5 locations and $70M in annual sales. We recently opened a new concept that is a hybrid of retail alcohol (wine, beer, spirits), grocery, cheese, deli, and cafe. We reviewed many POS solutions but ultimately decided on Comcash. We are extremely happy with our decision. The benefits include:
- Cloud Based Solution
- Perfect for hybrid retail / restaurant concepts
- Responsive support team
- Ability to create complex products with parent/child relationship (e.g., beers with different pack sizes)
- Solid API that allowed us to integrate with our ecommerce platform
- Ability to create catering quotes and charge them out through the back-end

Nachteile

We are extremely happy with Comcash, I do not have major cons to report. There has been occassional dowtime for our deli monitors. However, it was later determined that this was a network related issue with our own store.

In Betracht gezogene Alternativen

Square Point of Sale, Clover und Lightspeed Retail

Zuvor genutzte Software

Square Point of Sale, Clover und Lightspeed Retail
Heeren
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 28.9.2018

Great Cloud Based POS with a few caveats

Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software.

Vorteile

Overall functionality and integration among various locations

Nachteile

- Lack of EBT integration
- Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates.
- With these updates comes various bugs that you must bring to their attention.
- Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person.
-Comcash Counts app seems to have a few bugs constantly that I am trying to address with them.

Die besten Alternativen zu COMCASH Retail ERP

Patricia
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
Nicht verfügbar

1
Bewertet am 24.4.2018

Comcash looks and acts like it is from the 1980's

We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software.

Vorteile

There is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it.

Nachteile

Does not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better.

Antwort von Comcash

Patricia,

I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features.
I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product.

Beantwortet am 10.5.2018
Nitin
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 19.10.2020

Comcash ERP in C-Store Environment

Vorteile

We have been on Comcash classic for 14+ years. We are now moving the business to the cloud POS version of Comcash. It is quite intuitive after you become familiar with the differences between the legacy and the pos systems. The development and deployment team have been very attentive to helping address our issues with the cloud based pos and to getting us closer to launching in the cloud.

Nachteile

The classic has become antiquated and causes many errors given our database size. The move to the Comcash cloud pos will ideally address our issues, but there have been many initial setup woes!

Antwort von Comcash

Thanks for your review. We agree this data migration has taken longer than anticipated, but we have worked diligently to get it right. Thank you for your patience!

Beantwortet am 2.11.2020
Kim
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.9.2018

Happy with Comcash

I can't say enough good things about the support staff. They are very knowledgeable and helpful. Not just for technical issues but for functions and features as well. We started with their PC based software which is good, but when we switched to the ERP cloud based program, it just works well and we will never loose our data again (we did once because of bad back up practices)

Vorteile

Cloud based, easy to use, reliable. Data is secure and backed up.

Nachteile

Relies on internet connection so a slow connection can affect the speed and performance of the software

patrick
  • Branche: Rundfunk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.10.2017

Moving On Up

Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today.

Vorteile

I like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly.

Nachteile

The reports and print out section of the program could be improved upon especially when using Apple products.

Abdallah
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.9.2018

Hands down the Retail ERP!!!

Vorteile

Everything!!! Extremely versatile, can use, and access from anywhere, as long as you have internet access! Absolutely a breeze to use! Easy to train staff on how to use! Amazing feature loaded software!

Nachteile

Price per computer per month! Kind of pricey!

David
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.10.2020

Great POS software

I have use ComCash (previously ComCash Classic) for 16 years and I love the product. The tech staff is top of the line and always there to help you in situations that arise.

Vorteile

I love the wealth of information you can pull from it. It is timely and very valuable information about the health of your business

Nachteile

Glitches and fixes some times take a little long to resolve

Ernie
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2017

Great product and excellent customer support

The developers of the software are very competitive and constantly stay on top of advancing the software.

Vorteile

Easy to use. My staff loves working with the software. Also, it is a pleasure working with Comcash's support team.

Heeren
  • Branche: Supermärkte
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2017

Great for multi store retail

Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory.

Vorteile

The cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system.

Nachteile

There are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system.

Eileen
  • Branche: Restaurants
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4.5
Kundenbetreuung
4

4
Bewertet am 6.6.2016

Excellent POS system for the money and ease of use

Vorteile

Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$.

Nachteile

Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department.

Shelley
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 30.3.2021

Great POS!

We’ve used this POS for 18 years! It met our expectations for our business. Great customer service when we needed it.

Vorteile

We have utilized this program for 18 years, since our store opened. The program was user friendly, easy to navigate and customer service was great!

Nachteile

The analytics were not as precise to our industry as we would have liked.

Amber
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

2
Bewertet am 3.5.2019

Not the greatest

Vorteile

We are in a unique situation where we sell both restaurant items and retail items. Comcash front end seems like they got this covered

Nachteile

The back end reporting is ultimately useless because it's never accurate and they will not work with you in figuring out how and why those reports does not aligned. Also, the merchant account is a third party integration and they do not talk to comcash directly. So if there are any discrepancies, it is up to you to solve that. They are also absolutely condescending and do not believe in customer service

Antwort von Comcash

Amber, I've reached out by email to work to resolve your back end reporting issues. I'm a little shocked at your review because nothing has been reported up the chain regarding any ongoing issues with your account and we are also not known for being a condescending company.

Beantwortet am 7.5.2019
Freddie
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 30.4.2019

Comcash Retail ERP Review

Overall it's a good retail system

Vorteile

The POS is easy to learn and use, customer support is good about getting back to us and resolving any problems that we've had.

Nachteile

The POS sometimes has a very slow loading time, seems to lock up frequently

Julie
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.9.2017

We're very glad we selected this product out of the 14 POS systems we reviewed.

In addition to the updated functionality that has been added in the past year, we are looking forward to using the innovations in warehouse management and mobile POS.

Vorteile

Ease of use, ease of training volunteers using the terminals and customer service are the most valuable features to us.

Nachteile

Some features we need for our somewhat specialized application of the product are not yet available but their programming personnel have been steadily adding features on our request list.

Dwayne
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 4.1.2019

COMCASH Retail ERP

COMCASH Retail ERP has done an excellent job of finish the customer's purchase. Support is outstanding and work hard to fix the problem.

Vorteile

COMCASH Retail ERP is quick and easy to use. I like the feature of storing your gift card instead of paying someone else to do it for you.

Nachteile

COMCASH Retail ERP has a problem handling EBT card.

Luc
  • Branche: Supermärkte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 12.1.2018

Great software for small grocery store

We're a small grocery store. We came from a server based and much older POS system.
COMCASH was the only cloud based solution that seemed to answer most of the grocery requirements.
Software that could handle complicated inventorying specifics, many different types of product input (deli scales, produce, recipes, ect) Their hardware options are quite nice (specifically the scale/scanner)
Still in the setup process but will update this review in a few months after actually using it with customers.

Vorteile

Good price
Lots of very specific features
Awesome POS interface that won't slow down the checkout process too much
Good wiki to quickly answer questions

Nachteile

Not 100% intuitive for setup
Windows hardware (might force you to purchase a dedicated Windows tablet)

AMIT
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.9.2017

I LOVE COM CASH SYSTEM ABOVE ALL THE SERVICE IS GREAT.

I LOVE THIS COMPANY BECAUSE THEY ARE ALWAYS TRYING TO IMPROVE.

Vorteile

VERY EASY TO USE SYSTEM. COMPANY IS ALWAYS THERE TO LISTEN TO YOUR SUGGESTIONS. THIS COMPANY IS ALWAYS TRYING TO IMPROVE.

Nachteile

MISSING FEW VERY VERY IMPORTANT REPORTS. THAT IS THE ONLY THING I DON'T LIKE ABOUT THIS SYSTEM. I AM VERY HAPPY WITH THE REST.

Erica
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.9.2017

High value, adaptable software

everyone with the company has been very responsive to our questions!

Vorteile

robust data fields, parent/child item set up, signature capture, email receipt feature, easy to read reporting

Nachteile

A little difficult to look at sales or receiving by item without running an actual report, error messages pop up at very end of transaction when you think it has already been complete

Frank
  • Branche: Baumaterial
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.10.2016

New Comcash user

We are new to Comcash from QBPOS. We are excited about the possibility for customization, web-based software, and great customer service. They are always helpful and eager to answer our questions.

Vorteile

Customization and customer service. Also that we can use our own hardware.

Nachteile

Leaving a hardware-based program for a web-based program is a little scary.

Megan
  • Branche: Landwirtschaft
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2017

Blue Ribbon

Vorteile

Very user friendly system. Comcash is able to make changes to the program to fit our store needs. Would highly recommend to others.

Nachteile

The technical Bugs. But we have been able to deal with every bug so far. They are found and fixed in a timely manner. None have made us stop production.

Alan
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2017

Effective and Simple

Transition from our old system was done very well with very few problems. We found this system straight forward to implement, and it has proven to be very effective.

Vorteile

We found ComCash easy to deploy and employee training went quite smoothly. We like the interface, and the screens work well.

Joseph
  • Branche: Bekleidung & Mode
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2014

Excellent. Very User Friendly.

Vorteile

The thing I love about this product is the simplicity and ease of use. It allows me to easily access my store from anywhere to check on my inventory, sales, or employees' activities. The service at COMCASH surpassed my expectations without skipping a beat. They customized the software to work for me, not the other way around. They were able to taper the software to meet my needs.

Nachteile

Absolutely nothing. I don't have anything bad to say about the product or vendor.

William
  • Branche: Unterhaltung
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4.5
Bedienkomfort
4
Kundenbetreuung
5

4.5
Bewertet am 23.12.2014

Cash register/inventory

Vorteile

I like the sales time stamp and inventory control, as well as the employee time control and sales.

Nachteile

The setup can get rather difficult.

27 Bewertungen