Kartra Erfahrungen

Vorteile

As the advertisement says, Kartra is a platform that has everything you need, landig page, sales letter templates, blog, webinar, etc. You can manage your leads, do email marketing, capture leads, automate and you only pay for one platform and everything is concentrated there.

Nachteile

The email marketing has areas of opportunity, it is efficient but the data import sometimes takes more time than you would like, the configuration screen is not so practical, although after a while you get used to it and it works very well.

In Betracht gezogene Alternativen

Leadpages

Warum Kartra gewählt wurde

The price was somewhat similar and kartra offered more features, it turned out to be a very good decision.

Zuvor genutzte Software

Leadpages

Gründe für den Wechsel zu Kartra

I did the free period with a campaign and it went very well, I saw that it was functional, that you could effectively do everything on that platform and although there were some things that I thought could be improved, I was able to eliminate my vimeo subscription, mailchimp, calendly and leadpages.

Vorteile

I use Kartra on a daily basis. My entire business is hosted on this platform. I have used it for years and have found lots of pros and cons. For pros: you can do just about everything on here. It does my email marketing, hosts my full website, hosts calendars, surveys, my program membership / modules, it processes payments and manages payment subscriptions, I mean it truly has it all. They have multiple avenues of support, you can email, chat, or join the Facebook group to get help. It also has lots of opportunity for customized coding to truly build out the site of your dreams if you need it. Kartra truly combines about 10 different softwares all in one.

Nachteile

Again, after using this software for years, I've come to find lots of pros and cons. The biggest con that I have is the aesthetics, which may sound silly, but in comparison to its biggest competitor, Kajabi, Kartra really takes the L on this one. Everything is blocky, dark, clunky, takes forever to find what you need, and overall just not a user friendly experience. The other con is how absolutely difficult it is to use some of the features, specifically building a website/page and sequences. The last con is the customer service - I prefer using the chat option to get real-time support, but 98% of the time they can't actually help you on chat. They'll take your inquiry and submit it as a "ticket" where they'll respond to via email the next day. Again, may not be a huge deal, but for some issues I've had in the past it's been a very big deal because I need real time help. They used to be able to help you via Chat but now it's all email, which is frustrating.

Vorteile

Has many functions on the one platform. I could use my own domains and favicons. There were some templates to use and the webinar help sessions we useful. It provides realtime actionable data to make good decisions.

Nachteile

Customers cannot select multiple items of a product in one purchase transaction on a specific date when they want to join one session once that already has others in that session. For a tourist who has a family of 4 people they cant buy 4 tickets and they cant specify that they want to go on a tour that already has people booked on it but there is available space for them. And they cant book for the one tour once.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, GetResponse und HubSpot CRM

Gründe für den Wechsel zu Kartra

The test period offered, the pricing was better and there were some templates to use. It was a more turnkey solution than hubspot.

Vorteile

Kartra is a comprehensive platform with a variety of tools for online marketing and sales. It's user-friendly and easy to navigate, making it perfect for non-techy users. The built-in automation and analytics are a big plus.

Nachteile

The pricing can be a bit steep for smaller businesses, and some of the more advanced features may require additional support to set up and use effectively. The design options for website templates are also limited.

Vorteile

The idea behind Kartra is amazing: a one stop for all your marketing and lead generation needs. In this sense, it has many features, so you won't need to be paying many providers, just one, for most of your needs.

Nachteile

Support is just awful! As an early user, I used to love their support, as I'm a proactive user with a tech background, and they were quite open to new ideas and had a very "let's see what's the issue". However, about 2 years ago, this changed. Every time you contact them, it's the typical big tech call center answer "it's not on our end, it has to be an issue on your side". They never take responsibility, and they always win. for example, in the basic plan at $100, they offer 50 GB of "bandwidth" each month. However, every new cycle your bandwidth starts automatically starts at whatever hard drive space you're using. For example, if you have 30 GB of files, at the beginning of the month, the bandwidth meter doesn't reset to 0 GB, but to 30 GB. This makes no sense, and in fact, this is not "bandwidth". I decided to give up on trying to reach support, as they are perfect, they don't admit this issue, and they also tend to give condescending responses.

Vorteile

There are a lot of things to like about Kartra, specifically the absolute all-in-one platform they have. It goes far beyond just designing a website/landing page or sending an email. They cover all the bases - from websites, landing pages, email marketing/automation with sequences and tagging, funnels, simple e-commerce, digital downloads, membership sites, help desk, scheduling, forms, affiliates and now an agency solution. If you'd like to consolidate the many platforms you use, Kartra can handle 95% of everything you throw at it.

Their support group on Facebook is second to none. They truly care about their people and it shows; it's like a family.

Nachteile

Learning the platform was a long, complicated process. They have people lined up that will help "onboard" you and while that's extremely helpful and effective, I think it's always beneficial to know your platform inside and out so you can make necessary changes as needed and not have to depend on the support team, or others. Because of the complexity, there's a time-consuming process you'll have to undertake before you can "go live". I mean, it makes sense due to the fullness and depth of their platform, just be sure to go into it knowing: (1), the trial is not nearly long enough to know if it's a right fit for your business, and (2), it'll take time to setup your workflows and make sense of how everything is integrated, and (3), host your videos elsewhere or you'll get eaten alive in bandwith overcharges.

Kartra has what they call Kartraverse, which is like a step-by-step training course on how to use their platform. It's superb and very informative; however, it's still in its infancy and you have to wait until they create the next lesson before you can do in-depth with whatever topic they decide, and that was often frustrating. With that said, however, they also do a lot of webinars that are in-depth and full of insight, but sitting through a webinar to find one answer is a bit defeating when you're in a hurry or just not really sure what exactly you're even looking for. Their documentation leaves a little to be needed, however.

In Betracht gezogene Alternativen

Keap

Gründe für den Wechsel zu Kartra

Kartra had more of what I was looking for at the time and what they do, they do exceptionally well.

Vorteile

Extremely easy to setup your entirely business and starting list and nurture your leads. Great graphics and video trainnings. Support always responsive. The email sequence builder is a plus

Nachteile

The integration in between Kartra and Webinarjam is a crap, this is the only bad point and strange as these two groups are brothers.

Vorteile

Kartra has a lot of great premade templates that can be edited by simply dragging and dropping elements to come up with the desired design that I have in mind, it can be used to create funnels also multi-page websites. Kartra integrates with a variety of payment gateways which is a must for eCommerce businesses like mine.

Nachteile

There’s a bit of a learning curve at the beginning but thankfully I was able to find a lot of video tutorials about it online and I quickly got used to it.

Vorteile

Kartras done for you campaigns are brilliant. With one click you can install a completely done-for-you campaign that only needs your finishing content changes. This has helped us get our marketing campaigns up and running in half the time. It has also cut down on the learning curve of using Kartra.

Nachteile

We would like to see more integration options either from Kartra or third party developers.

Vorteile

I love how Kartra is easy to use. You can build a landing page or website in a few minutes and add a lead magnet to start building a mailing list.

Nachteile

The price. It is one of my biggest monthly bills

Vorteile

Kartra is the best all-in-one solution for digital marketers. Having option forms, landing pages, automations, tagging, email sequences, products, membership areas and more all in one system means they talk to each other without external integrations. This saves me the headache of keeping track of so many web apps.

Nachteile

Some features found in other web apps are still being developed in Kartra. However, they release new features all the time, so it is worth sticking around.

Vorteile

So easy and step-by-step to use, especially when you're not very technical. We got rid of 4 different types of software that we were trying to juggle and replaced them all with only 1... Kartra.

Nachteile

Live webinar function. And a more detailed and advanced course to help beginners understand the processes. Faster importing of lists.

In Betracht gezogene Alternativen

Keap

Warum Kartra gewählt wurde

Because we were looking for something more cost effective and more functional that we could grow into.

Gründe für den Wechsel zu Kartra

Because Kartra offered more services and functionality and also we could run multiple businesses from the same platform. Instead of having to pay double!

Vorteile

I love the all-in-one concept. The idea is brilliant and the features are great and the integration is awesome for a basic user and small business. You can do most everything you need right within the platform. Funnels, sales, beautiful websites, incredible landing pages, memberships sites, shopping cart and fully integrate a complete website and sales from start to finish with lots of great analytics. Its the best all-in-one solution out there right now. Its an important part of our business but it is not robust enough for online businesses with lots fo traffic and sales.

Nachteile

Glitches and cost prohibitive for big businesses.

COST: We drive too much traffic and sales to use the all-in-one concept for us. So we use other platforms to host our videos, CRM, customer support, and payments. We use Kartra for websites, landing pages and memberships. Using this multi platform approach we save money and have a more stable online business and funnel.

PROBLEMS:
We have had glitches in customer emails being black list after purchase and so they don't receive the welcome email and login to the membership. And we have random password issues for the membership.

This means we have had to create redundancies and a robust customer support system to minimize refunds and complaints.

CUSTOMER SUPPORT: While better recently, it still is horrible often taking a day to respond to ask questions and then an additional day to reply with an answer that is often not helpful. Most I trouble shoot myself now. Or I use a work around and that is why we integrate with other platforms. Support tickets only for a digital tech platform like Kartra is frustrating, costing us money when there are issues.

USABILITY: Overall very good. I wish they would fix the step-by-step procedure and allow jumping to the section you need. There are definitely areas to make more user friendly. It is similar to thrive themes, so my learning curve was small. But if you are new to this style, it will take a while to get fluent. But it is easy to use overall. I like that a lot.

Vorteile

My favorite part is that this truly is an all-in-one marketing platform. Honestly, I was skeptical when I first signed up because I've used "all-in-one" systems before and most were below average in lots of different functions.

Kartra is different. I have yet to find a function within Kartra that I would rate at anything less than well-above average compared to other software (including single-use software options). The page templates and page builder are exceptional and easy to use. The email component is fantastic for broadcasts and sequences. The help desk is intuitive and fantastic.

And the developers clearly thought about things from a user's perspective... in the little things. They have GDPR functionality that is simple to use and powerful (as a lawyer who helps online entrepreneurs deal with the "legal stuff," that's a huge plus in my book). And they have BUILT in automatic emails to help you recapture customers' who have failed payments.

Everywhere I turn within the software, they've done it right. And they've thought of things that most entrepreneurs wouldn't even have thought of so it's a system that will do the work for you!

Nachteile

The only real con was that it took a bit of getting used to when it came to building overall funnels. Figuring out which pieced to create first (the landing page, the product, the confirmation page, the email sequences) took a while for me. But that was only really an issue because I was used to another system. Once I got the hang of starting at the end, it was easy peasy.

The only other con doesn't exist anymore... Early on, the support was a bit backlogged. I raised it with the Kartra team, and they have gotten things squared away. For months now, anytime I have an issue, there is a live support person available to chat within a matter of minutes.

Vorteile

The all in one thing.
Not easy to get used to the tool but the more I practice and discover new features, the more I like it.

The support is very good, although sometimes answers may be a bit generic (copy/paste templates).

Nachteile

Something that is really annoying:
you cannot jump from one section to another. Instead, you have to go through every section in order to reach one you want.

i.e: I'm into a product creation. I'm at the first section and I want to only configure the Affiliates section. Icannot reach it by clicking on it. I have to go through each section and click save and next every time.

This is the same for emails, or forms…

That's a waste of time.
Can you do something about it?!

Vorteile

All-in-one system with website (?), funnels, automations and email marketing

Nachteile

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect.
I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

Vorteile

I love the fact that it literally does everything from lead capture, payment processing, pre-written emails, campaigns. I love it all. It's been the biggest contributor to my business's success. Without it, running a business by myself would be really difficult.

Nachteile

I would love if on the sales pages there were prompts of what to write instead of filler copy. Those prompts are currently in some of the squeeze pages but I would love to see them on the sales pages. Also, it would be great if it had a photo editing feature within the software. Something similar to a photoshop.

Vorteile

The all in one concept, once I played around and got familiar with the platform it is very easy to use.

Nachteile

The lack of integration with other products, no quiz, the extra charge for bandwidth, the lack of customer service. It takes way too long to hear back.

Vorteile

It really does Everything, that's WHY I said it's the "Full Monty" of Software Tools...I was spending well over $1K per Month on Dedicated Server Hosting, a Dedicated Email Server, WordPress Membership Websites, GetResponse, SendGrid SMTP Service, and the list goes on and on...

I'm saving over $800 Per Month by moving to Karta AND I'm not concerned about Hackers breaking into my WordPress Memberships or Members NOT getting their login credentials...

Kartra is TOP Shelf!

Nachteile

I would be GREAT to have a Done-for-You Membership Campaign...I really can't think of anything else that I would want...

Agency would be fantastic for my customers too, and I know this is in the works...Can we speed the deployment UP?

Vorteile

The trainings and the tips and tricks, all the content and the Facebook group all have helped me learn what I can do and what I need to do to build my business. I can now explain clearly what I want to a freelance if I choose to get some additional help..

Nachteile

Still lots to learn.. mostly plug and play... when I want to 'advance'.. .take a bit more learning for me.

Vorteile

I love that it's all in one and I've saved so much money cancelling all the different subscriptions that I have. It's so fast to set up a whole funnel and their system works well (emails get delivered, etc.). I also love their high converting templates for landing pages.

Nachteile

If you are used to something like Thinkific or Teachable then the CRM section will disappoint you. It's very basic. It can be overwhelming to learn how to use it but once you do, it's so powerful.

Vorteile

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Nachteile

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Vorteile

has so many features included at the base price, where other products have them behind expensive pay walls

Nachteile

there aren't many bad aspects of this software, the only thing I don't like is they have specific viewing profiles for pages for computers, tablets, and phones which don't always effectively translate between one another. IE it looks amazing on desktop but terrible on phones

Vorteile

the sequence-builder for automation is clear and easy to use. I love the web page templates and the page builder is pretty fast and easy to learn. email delivery seems pretty good. Kartra keeps up with all my creative ideas for my business, it's my entrepreneurial wings!

Nachteile

too many clicks, especially in product setup. can't navigate to a specific part of product to edit, have to go thru all the pages. the screen re-building everytime you move something on the sequence builder. better usability would be so wonderful. a shopping cart would come in handy to make more functional funnels. I'm using ClickFunnels for that, and fulfillment via Kartra

Vorteile

It's very intuitive and easy to use. It has a lot of features in the same place, so I can do everything inside the platform: landing pages, sales pages, email marketing, online sales, etc.

Nachteile

I think they should be more clear about its bandwidth limits. In the Starter Plan, the bandwidth has nothing to do with the number of users and courses you can have. I mean that is very easy to reach the account limits which leads to overcharges. So, in my first month I had to upgrade to the next plan which doubles the price.

In Betracht gezogene Alternativen

Teachable und Thinkific

Gründe für den Wechsel zu Kartra

A friends recommendation.