ClickTime Erfahrungen

Vorteile

• The amount of information that this application collects while being very simple for users to fill out.
• The variety of reports that managers can choose from viewing the data collected by task, person, project, etc.
• Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel...
• The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.

Nachteile

• Building custom reports can be a bit challenging
• The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster.
• There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful

Vorteile

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier.

We are currently working to implement the expense portion of the product.

Nachteile

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly.

I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup.

It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu ClickTime

It just seemed to be the best product to do what we needed. Easy to use and implement for everyone and the right price. The ability to add additional administrative management pieces is helpful.

Vorteile

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

Nachteile

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours?

The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard.

Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that.

Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Vorteile

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

Nachteile

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

Vorteile

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Nachteile

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro und QuickBooks Time

Gründe für den Wechsel zu ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.

Vorteile

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Nachteile

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Vorteile

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate.

Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Nachteile

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Vorteile

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

Nachteile

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

Vorteile

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

Nachteile

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

Vorteile

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

Nachteile

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

Vorteile

Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

Nachteile

The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

Vorteile

I love the reports that i can pull from the data. I have used Clicktime for over 20 years. I now have a firm of 4 people. We use it for all billing to customers. Incredibly easy to use and very, very customizable to fit my interior design and architecture firm's process. It provides me amazing insight into how we're billing time and informing new project quotes. LOVE it.

Nachteile

I really, really miss the desktop app version. (supported by
Silverlight?) I used to keep the small app window open on my desktop screen and bill time as the day moved forward. Now, the web app is dependent upon having an web site open at all times. We use the web for product and project-related searches all day long. This forces us to dedicate a different browser just for
Clicktime. Otherwise we are continually searching for the Clicktime screen. I dedicate the crappy Microsoft EDGE browser just to Clicktime and keep that open all day so i can easily bill time to various projects.

Vorteile

As the owner of a small company, keeping track of employees time off and time worked became a headache. Clicktime has been a HUGE help. It's easy to use, employees love the stopwatch feature. They also love being able to see their available time off without having to contact a manager.

Nachteile

It'd be nice if Clicktime offered a link to walk through using it that I could send to new hires. Maybe just a simple highlights demo.

Vorteile

The ability to customize to our specific business needs. We track many different projects, categories and accounts and Clicktime offers the flexibility needed. The custom report feature is fantastic as well. I am able to create reports for all specific requests with as much or as little data needed.

Nachteile

I would the ability to send out more reminders (daily). I'd also like an upload feature for adding accounts as opposed to entering manually.

Vorteile

Customization of timekeeping. Mobile app. Ease of reviewing and approving timesheets.

Nachteile

It would be helpful if we could have a more complex leave time capture. We allow staff to borrow from future accrual. We have no way to enter in expected future accrual and allow staff to borrow from that. It ends up that most of our staff have negative leave balances. Because we cant capture this accurately, we dont rely on clicktime for leave balances. If we had this feature and the ability to approve leave time in clicktime, it would be a game changer for us.

Vorteile

The app and the ability for our employees to use it remotely has been helpful. The ease of use for employees to track time between many programs throughout the day.

Nachteile

Clicktime has not been able to be integrated with our other processes. We are grant funded so importing into government programs hasn't been possible. We would like to see expense sheets directly link to the time sheets so for example, when billing travel you can also bill mileage. Reports with expense sheets needs to be expanded.

Vorteile

Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs

Nachteile

They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget.

Vorteile

The software is straightforward and the support is exceptional.

Nachteile

The software could use a beauty makeover. While functional, it's not particularly attractive.

Vorteile

we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program.

Nachteile

Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over.

Vorteile

User friendly, provides info in various formats, Customer Support is amazing when there is a question!

Nachteile

Mobil application can sometimes be fickle.

Vorteile

Many time tracking solutions are so customizable that they're very difficult to use. On the other end of the spectrum are systems that are easy to use, but can't be customized.

ClickTime finds a nice balance between these two extremes. If can be customized sufficiently that it'll like match your workflow, but it is not so convoluted that one can't figure it out.

Nachteile

None really. I used to work for a timesheet solution company, but went with ClickTime because it did what I needed.

Vorteile

I find the flexibility of customization of reports most helpful. The tracking of employee hours against specific projects allows insures our billings do not miss projects.

Nachteile

I do need to spend more time with the vacation and time-off modules as we have an accrual process.

Vorteile

Simple and easy to use. Quick reporting.

Nachteile

Lack of functionality for our specific reporting requirements.

Vorteile

The software is very user friendly for time tracking, creating new jobs/codes/tasks, etc. It makes our billing of our staff's time very easy and efficient.

Nachteile

Even though I don't do it often, I struggle with being able to create customized reports.

Vorteile

It is a very simply way for us to allocated our payroll costs among several grants. We need this in order to comply with federal regulations. Cost allocations can be complicated and we have been using ClickTime for over 10 years

Nachteile

I think it's pretty simple to use. I don't have any cons.