Lightyear Erfahrungen

Vorteile

Lightyear is visually pleasing-it's quite simple to use and understand. From the user perspective who inputs data on invoices and approves them, it's straightforward and the layout of the software does not show you more than what you need to see, however, underneath the simple processes there is complexity. Lightyear makes supplier creation, GL code settings linked to export files such as Excel, and GST codes etc are somehow made simple to set up. One thing I find particularly great is whenever I input an ABN number during the Supplier Creation process, it autofills the Supplier Name field. Additionally, this is a drop down menu, so i am able to choose ANY of the Business Names linked to this ABN.

Nachteile

Sometimes, there have been system bugs and I'm unable to export data for a brief amount of time, or when we top up credits to use the system, the old credits are not rolled over their expiry date. It would be great if there was a notification in place to let us know that our credits are expiring soon or we are running low. Also, there are some things which cannot be customised. For example, the Export to File which is a function that exports invoice data into a spreadsheet, cannot be modified from my end. Lightyear do add features from time to time, but I'm not sure if consumer recommendations are actually involved in the process.

Vorteile

Every step of the process has been excellent and the ongoing support has continued to be excellent.
The initial contact was responsive and guided through the set up to allow us start processing quickly.
The product is logical to follow and easy to view and provides options every step of the way.
The data extraction is very accurate and adaptable to different supplier invoices and the mapping team is very quick. This is more accurate than our previous software.
To email queries from within Lightyear saves so much time and hassle looking for emails and provides great transparency.
Separation of users to their department only
Choosing where we export to Xero has been essential to facilitate approval levels
Lightyear continues to improve their
Service to queries has been responsive and solutions are specific to our company using information and not a regurgitating the help function.

Nachteile

There is a lot of functionality and detail so can be a little overwhelming.
Support videos and notes focus on administrators but could find information on guiding from the other user roles perceptive after initial guide when first login

Vorteile

The Manager function has worked well for us as we have offices in different locations which has made the approval of invoices more efficient.
Easy to see where the approval process is up to.
Exporting invoices to our accounting system is great.
Also like the audit trail feature.

Nachteile

We haven't used the PO system yet but looking forward to the enhancements that will suit the way we use them. Yes they have listened to us and adding options to suit our business.

Vorteile

Once set up, it's a one-stop-shop for invoice receipt, accounts payable and receivable reconciliation, cost management, and business information. It is intuitive and simple to use, extremely cost-effective and takes out some of the most mundane and laborious tasks so I have more time to work on improving my business and keeping front-of-house. I could not recommend it more highly.

Nachteile

There's nothing I dislike about this product - I am overly happy to have it as part of my suite of tools.

Vorteile

Lightyear allows us to easily manage the accounts payable process across our entire client base. It's unqiue mapping extraction process as well as logical flow of information, clean user interface, filing cabinet, approval process, inventory and duplicate recognition make it in my opinion the best accounts payable solution on the market. There support team is second to none.

Nachteile

Integrations with more POS programs or even job management programs would only increase Lightyears potential.

Vorteile

Having data extraction & approval within one system is a game changer for us.
The approval process is simple to use once you spend the time to set it up.
The Keyword feature works really well when working with multiple locations.
The mobile phone app is easy to use and easy to switch between companies.

Nachteile

No ability on the mobile app to add a note to the receipt/invoice and no feature for multiple page or long receipts / invoices.

Vorteile

First of all, Lightyear is a standalone application that you can, but don't have to integrate with your accounting software. Second of all, strightaway you know the costs of adding it to your business. The price list is on their website and it's fair.
The setup did require some thinking about workflows and user experience, so I took my time there.
But once the suppliers and maps are set up and automation rules kick in, the whole AP process becomes much less painful. I almost enjoy it now ;). The most important features like reading the invoices, accurately mapping them, and assigning them to correct approvers work very well. It saves time, effort and annoyances. The Lightear support team is a very helpful and friendly bunch. I even did a small survey among colleagues and asked what they thought of Lightyear. No surprise - everyone likes it. I highly recommend this product!

Nachteile

No option to add multiple attachments to invoice at once.

In Betracht gezogene Alternativen

Adobe Acrobat Sign

Gründe für den Wechsel zu Lightyear

It's standalone and doesn't need costly integrations with accounting software or involving IT support.

Vorteile

Great value for money, time saving, user friendly, outstanding customer service, provides everything you need to process creditors invoices

Nachteile

I have never had a bad experience with Lightyear. Whenever something doesn't work (which barely happens), their team is always very responsive and the problem gets solved super quickly

Vorteile

The system is simple and handles the basics well such as invoice coding and linear approval workflows.Bank account detail changes, duplicate invoice flagging and statement reconciliation are also very clear and useful.The support team both for implementation and ongoing support are responsive and effective.

Nachteile

The approval workflow for invoices is at the individual supplier level so you can't create an approval chain for a department and attach a group of suppliers to that department. Each supplier is configured individually.

In Betracht gezogene Alternativen

SAP Concur

Gründe für den Wechsel zu Lightyear

Value for moneySpeed and ease of implementation

Vorteile

Easy to use and has vastly improved the time to process our payments while providing significantly more oversight for our executive team.

Nachteile

Integration with existing procedures was very easy but would require the company's accounts/purchasing team to be hands on during the process.

Vorteile

Not much not to like! The fact that you can have a month's free trial to test it out and set everything up is brilliant. It meant we could trial the product at no cost (including excellent support from [SENSITIVE CONTENT] ). Although there was paid implementation assistance (cheap!) available I was able to set the whole thing up without having to resort to that (the customer support team is on hand 24/7 to help with any issues).

The product is not that mature - which could be seen as a downside. However, the Lightyear team is so responsive that it doesn't actually come across that way. Most of the niggles that I had at the beginning (just over 6 months ago) have already been resolved through the regular product updates, and I have confidence that the remainder will be resolved in due course.

The product is very easy to set-up and use (as evidenced by being self-implemented). We have implemented in four locations, and once you understand how things work, it only really takes a couple of hours of setup to do each new location.

Nachteile

Given the nature of the rapid development of the product, there is still some work to be done to rationalise all the features (e.g. 'Edit Bill' permissions were add retrospectively to the 'Task Approver' role, so they don't integrate in a completely cohesive manner with the interface). However, I understand that the team are proactively working on that aspect.

Vorteile

Simplicity - easy for non-finance users to navigate
Clear audit trail on all interactions with documentation
Very cost efficient

Nachteile

I would like to see a bounced email feature when a supplier directs their invoice to a slightly incorrect email address - as far as I can see, if the Lightyear email address is incorrect, neither the supplier or the receiving entity is aware

Vorteile

We never lose an invoice. Even if we accidently delete an invoice we can return it for processing. We have reached our goal of being almost paper free. The processing, approval, review and signing off tabs are wonderful and provides us with a simple system that provides accountability from our department managers. So easy to use and saves so much time.

Nachteile

A very small number of our supplier invoices can't be mapped but with the overall benefits of this system it is just a minimal issue.

Vorteile

The Lightyear software is very affordable, user friendly and easy to implement. It does have many functionalities and the integration to NetSuite ERP system is very robust. The accuracy of data extraction is impeccable. What I valued most though is the customer service. The Lightyear team has made the implementation and ongoing operation of the software a breeze.

Nachteile

The Lightyear software is feature packed. However, more could be done in the space of multi level coding and exporting capabilities.

Vorteile

User friendly and easy use and no effort required to understand every thing is self explanatory.

Nachteile

No such other tool available in the market that is near close to the lightyear performance.

Vorteile

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

Nachteile

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.

Vorteile

The product gives you good value for money. Its easy to use and implement with excellent customer support.

Nachteile

Still early days for the software when it comes to integrating with SAP. Would have liked an API that integrates with SAP too. Best works for Xero, MYOB and other finance platforms.

In Betracht gezogene Alternativen

SAP Concur

Gründe für den Wechsel zu Lightyear

Better value for money.

Vorteile

The ease and simplicity at which it operates. The seamless integration with Xero. The transparency, accountability and control it allows.

Nachteile

No cons at this stage. There is some initial set up work and testing to be done but the more you use the more efficient it becomes.

Vorteile

Lightyear has given me the ability to stop having to manually enter invoices. which for us was becoming out of hand as the company grew. There was some teething issues but the support is excellent. The team are very responsive and always work on fixing any issues we run into.

Nachteile

The maps don't alwasy work and you have to fund multiple maps for a supplier.

Vorteile

The product is easy to use because you can navigate through what you need to in order to accomplish your daily tasks. My administrators are well informed and can help me with any issue that arises.

Nachteile

The only issues I have typically arise from the integration of Toyota with the software. Toyota has an issue then I am unable to complete certain tasks inside Lightyear.

Vorteile

Lightyear has completely transformed the whole business and made life so incredibly easy. From the transparency of data extraction and approval process through to the electronic filing this system is truly brilliant. I cannot recommend it enough.

Nachteile

I really can't think of any cons. If there is a feature that is missing, the development team appears to take on board suggestions to incorporate it into the next update and they appear to regularly update and upgrade features.

Vorteile

Saves so much time, easy to use, friendly and knowledgeable staff.
Easy to train our Farm Managers to use to code invoices.

Nachteile

Can't think of anything. We have been really pleased with Lightyear.

Vorteile

running my multiple entities and division within the one program

Nachteile

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

Vorteile

Very much user friendly, well programmed and mostly importantly very secured.

Nachteile

Nothing yet that I have experienced any bad so far.

Vorteile

Reducing the AP process time at least 50%. You are able to see the the line items and the statement can be automatically reconciled. So if there are missing invoices that you can chase them up immediately. The Support team is also wonderful. They response your problems quickly.

Nachteile

If mapping can be more automatically for any format of invoices will be great.