EmailOctopus Erfahrungen

Vorteile

I have only been using an email newsletter for 6 months, so I’m new to email marketing. Email Octopus has a straightforward list management tool that I find easy to use. I like that my dashboard gives me my recent campaign stats. For someone like myself who is just starting to build a list, the price is great and the functionality is simple and easy to understand and execute.

Nachteile

Now that I’m 6 months in with Email Octopus, I wish they had some deeper engagement tracking per subscriber - i.e. location, time of open. Some deeper engagement tracking would help in understanding how, when, and where subscribers are interacting with the campaign.

In Betracht gezogene Alternativen

Campaign Monitor by Marigold und Mailchimp

Gründe für den Wechsel zu EmailOctopus

Price was the determining factor. The ability to build a list inexpensively was a the deciding factor.

Vorteile

Its pretty easy to use and makes campaign & list management very easy. The integration with wordpress is great as well. The tracking & analytics are fantastic so far showing detailed engagement for each recepient of our emails.

Nachteile

More templates could be added and made better, the forms could have a bit more customization to them both visually and condition wise.

In Betracht gezogene Alternativen

MailerLite, Mailchimp und Mailjet

Gründe für den Wechsel zu EmailOctopus

Cost effective, Ease of use, Compatibility with our own Amazon SES account

Vorteile

EmailOctopus is flexible in their pricing. Instead of suddenly breaking into an expensive category because of additional subscribers, EmailOctopus has a gentler system. They even reduce the charge if you lose subscribers! Perfect for someone like me with a modest budget.

Nachteile

The dashboard was a little bit difficult to negotiate at first, and the emails hard to design until I got the knack--now it's not hard at all.

Vorteile

The initial customer service was just fine, but when inquiring about bounce-back rate, the individual responding was simply "icky".

Nachteile

We experienced an extremely high deliver-ability issue, when we had zero with the previous platform.

When inquiring about the drastic swing between the two platforms, I was met with extreme disrespect by the customer service agent, [sensitive content hidden], who proved that he is simply not a good person. While I had positive experiences with other reps, he proved to not be one of them.

Any organization would be curious about why there was such a large swing in numbers, in post-actively reading reviews, lack of deliver-ability was a constant.

Vorteile

I love that it's easy to use, has all the features we need without low limits on numbers of campaigns or automation, etc.

Nachteile

Not being able to save templates from automation, but there's a workaround I figured out.

Vorteile

It's easy to use and the free plan is quite generous

Nachteile

Sometimes the blocks get a bit wonky when I am trying to move them. It's never been an issue ongoing, but can be frustrating at times.

Vorteile

Ease of campaign generation, updating email lists and helpful articles makes using Email Octopus smooth.
Being able to revisit old campaigns to track opens and clicks as well as being able to use old campaigns as a template is really useful.

Nachteile

Slow learning curve to start with, but the help pages and tips cleared things up for me.

Vorteile

Easy to work with, easy to add an opt-in form

Nachteile

It has been very easy for me here. Could be because I have worked through kinks in other similar programs.

Vorteile

Email Octopus is easy to get started and has useful DIY options for theming.

Nachteile

It took a little extra time to figure out what the required tags were when using a custom theme.

Vorteile

It is an elaborate platform and still it keeps low prices

Nachteile

Platform colors could have an upgrade. They seem a bite pale.

Vorteile

Easy to use, almost never a bug, affordable

Nachteile

UI can be a bit weird, but is super minor. Its a really great product

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

Constant contact was expensive, limited, and we always seemed to have to contact support.

Gründe für den Wechsel zu EmailOctopus

We chose email Cotopus for the cost factor originally, but grew to appreciate how well their product works

Vorteile

The interface is extremely clean with no clutter or bloat. The website runs smoothly with no lag when I'm adding lots of info to a newsletter. Block management is easy to understand and it's simple to test the emails before deploying. I appreciate the the simplicity of campaign reports and automations are easy to setup.

Nachteile

It's not quite as feature-rich as some of the big mailing list companies. However, this isn't necessarily a bad thing as it makes it very simple to use.

In Betracht gezogene Alternativen

Moosend und Brevo

Warum EmailOctopus gewählt wurde

I had been grandfathered into legacy pricing with my old company, but they brought out a "new" product which I was not eligible for any discount on - the price as a result was 10x higher! My grandfathered product still existed, but would no longer have new features.They had also introduced a lot of bloat into the product. Many unnecessary features were crammed in and the website was slow and buggy as a result.

Zuvor genutzte Software

MailerLite

Gründe für den Wechsel zu EmailOctopus

I really liked the clean interface as soon as I tried it. The pricing seemed fair and I especially liked the option to use Amazon AWS at a reduced cost. I asked customer service many questions before switching and they were always really friendly, fast and quick to sort out any issues. I also like to support a smaller company that's having to compete with the established players.

Vorteile

Everything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.

Nachteile

There's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.

In Betracht gezogene Alternativen

SendGrid

Warum EmailOctopus gewählt wurde

My previous service was becoming more complex and less functional/reliable.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

The price was right and EmailOctopus handled specific functions I needed better than Sendgrid (I do use Sendgrid for some other projects).

Vorteile

EmailOctopus comes as an acronym for value-for-money; it does the job as efficient as a $4k/month software but doesn't leave the guilt when skipping some campaigns

Nachteile

With a lack of direct integrations, using Zapier is easy but costly. However, they provide a straightforward API that I'm planning to make use of, but of course, it'd be even better to have direct integration available

In Betracht gezogene Alternativen

Amazon SES, MailerLite, Brevo und GetResponse

Warum EmailOctopus gewählt wurde

- Pricing- Pricing- Pricing- Overcharging - Simplicity of EmailOctopus that fits my exact needs

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

The only one that beat EmailOctopus pricing was SES, but it requires building all the features that EmailOctopus has from the ground up; all the others came short at pricing and other features.

Vorteile

This was incredibly easy to adopt and use. Each part of the experience is highly clean and simplified. I highly appreciate how much functionality is included for the introductory prices.

Nachteile

I just wish I could manually batch add contacts to lists. That is, add multiple contacts without needing to upload a CSV.

In Betracht gezogene Alternativen

Campaign Monitor by Marigold, ActiveCampaign, MailerLite und Mailchimp

Warum EmailOctopus gewählt wurde

Gmail obviously doesn't have everything we need, of course. We were doing everything pretty manually.

Zuvor genutzte Software

Gmail

Gründe für den Wechsel zu EmailOctopus

Everything had higher price-rates and features we didn't need

Vorteile

EmailOctopus is appreciated for its user-friendliness, quality templates, drag-and-drop editor, and strong customer service. Its value is highlighted, along with positive feedback from Capterra and G2 reviews.

Nachteile

While praised for its ease and value, some users desire improvements in email list segmentation and additional template options.

In Betracht gezogene Alternativen

MailerLite, Moosend, Brevo und Mailchimp

Gründe für den Wechsel zu EmailOctopus

I chose EmailOctopus over these alternative products simply because of the price, simplicity and quality.

Vorteile

EmailOctopus offers a reliable platform at an excellent price, and the level of customer support is particularly good. Questions are answered promptly and efficiently. The platform is easy to use and has a good range of features.

Nachteile

I'd like to see the drag and drop email editor improved. It works well enough and the emails look good, but it is not as slick as other editors I've used.

In Betracht gezogene Alternativen

MailerLite und Mailchimp

Warum EmailOctopus gewählt wurde

I wanted to switch from a self-hosted email platform to a hosted one, and it was important that the service I chose integrated with Bookfunnel and my website.

Gründe für den Wechsel zu EmailOctopus

I've tried all those listed and a few more. MailerLite let me down several times. They were unreliable and their support was poor. Sendfox is very basic and charges for options such as single optin lists. Mailpoet has a great editor and integrates with my site beautifully, but it didn't integrate with Bookfunnel, and that was a dealbreaker. Mailchimp has become very expensive.

Vorteile

EmailOctopus is incredibly easy to use, yet still full-featured enough to fill the needs of most business owners. I appreciate the intuitive backend, handsome emails, and exceptional deliverability EmailOctopus provides in a simple and pleasing package. I've used other industry-leading emailers, but this is the one I enjoy working with the most.

Nachteile

Can't think of a thing I don't like about EmailOctopus.

Vorteile

The limits on free accounts are higher than the famous Monkey brand and the reports are nicely detailed. Custom fields allow good segmentation of lists and it's super simple to use them in the email content.

Nachteile

The builder for email is sometimes a little convoluted with the side panel that pops out to edit details like buttons etc. It's not always clear if a change has been saved.

In Betracht gezogene Alternativen

Brevo und Mailchimp

Warum EmailOctopus gewählt wurde

Price initially. Then ease of use when we actually used it!

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Price, simplicity.

Vorteile

Started out using the free version. It has all of the features of the paid version which you can't say that about their competitors. Can immediately have more than one list as well as use automations. Gave me a great idea. how the program works and now I'm paying and a huge fan.

Nachteile

I am able to integrate Email Octopus pretty much everywhere I want. But, occasionally I need to use a third party software to do so. Which isn't a huge deal, but I'm sure that will start seeing email octopus in more and more native integrations.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Because the price is significantly lower and the support is better.

Vorteile

I have been using this since it was a very small product. I have seen it grow and add new features with time. They have definitely grown for the better and added some really nice automated marketing features without increasing the cost too much.

Nachteile

Amazon SES reputation management is the biggest issue I have faced. Though, it's not their part of the product directly but there should be some way of managing the reputation and fixing those issues from within their product. Whenever I had doubts, their team did help me out a lot.

Vorteile

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Nachteile

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

In Betracht gezogene Alternativen

SendGrid

Warum EmailOctopus gewählt wurde

Better value

Gründe für den Wechsel zu EmailOctopus

Easy decision. EmailOctupus offered the best value for our agency.

Vorteile

I have to admit that it was the Free Plan that first got my attention, but it's been the really great customer support that has totally sold me on EmailOctopus. Everyone is so friendly and prompt with their responses to even some of my "newbie" questions. I also really like how easy and intuitive everything is set up. IIt was so quick and easy to get started and I've made some beautiful web forms that I love.

Nachteile

At this time, because my list is small, I don't have any Cons.

Vorteile

EmailOctopus is focused on one thing - helping you send beautiful emails to your subscribers. It's not bloated, it's simple to use, and it's priced very competitively. We switched from Mailchimp a few years ago. We love the ability to use our Amazon SES account to keep costs low for our high volume of weekly email sends. I've also switched client's from Mailchimp to the EmailOctopus Pro plan and it always saves them time and money.

Nachteile

Would be great to have more integrations with other content management systems but they keep improving every day!

In Betracht gezogene Alternativen

ConvertKit, Mailchimp und AWeber

Warum EmailOctopus gewählt wurde

Price and ease of use. You shouldn't need a course to be able to understand how to use your email management service.

Vorteile

EmailOctopus looks easy at first, but I will highly encourage anyone to look into the API for more serious use cases. Depending on your mileage, it may take you longer to integrate, but if you have worked with competitors, it only should take you a few hours at most to build a fully integrated flow with the API.

Nachteile

The editor is a little finicky at times and the documentation for power users could be made more visible. I would also expect better support for managing multiple accounts at this price point.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Gründe für den Wechsel zu EmailOctopus

The Octopus is cuter.