Nutzerbewertungen im Überblick
Über NetSuite
NetSuite ist eine Unternehmensführungs-Software-Suite, die als Dienstleistung angeboten wird und Funktionen wie ERP (Enterprise Resource Planning) und das CRM übernimmt. Dabei handelt es sich um ein horizontales Softwarepaket,...
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10’000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
With NetSuite, we'll be able to expand our business
I highly recommend NetSuite. It provides everything a manufacturer, no matter how big or little, might want. With NetSuite, we have room to expand as we progress. We're currently still using manual stock counts but are making moves toward a barcode scanning system.
Vorteile
Our firm outgrew QuickBooks, which was the business challenge that NetSuite addressed. Consequently, we are currently focused on becoming proficient in NetSuite as soon as possible. As a result, I am spending a lot of time teaching and creating systems for use by other salespeople.
Nachteile
Estimating the cost of an assembly by looking only at the BOM. The most up-to-date information must be calculated and made available. It's simple to figure out the gross margin. Our earnings are based on a margin, and the numbers shift during the day.
Antwort von Oracle
Thanks for taking the time to leave a review, Courtney! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

- Branche: Bankwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product for a Small / Medium Bussiness
Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.
Vorteile
- It was very standardized and easy to implement in the company once we know what we needed
- Specific modules help you focus on the company's needs
- Data Management is robust, allowing to have a clean Data Base
- Oracle provides an excellent customer service
- We didn't need many it specialists to implement the ERP
Nachteile
- Price is high
- Being standardized not allow for much customization
- Sometimes adding another module is difficult because the tools is a little strict
- Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.
In Betracht gezogene Alternativen
SAP S/4HANA CloudWarum NetSuite gewählt wurde
We needed better integration and customer support.Zuvor genutzte Software
OdooGründe für den Wechsel zu NetSuite
I knew NetSuit which improve my project to succedd- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
NetSuite Works
NetSuite has allowed us to streamline our processes and made all of our employees more efficient.
Vorteile
I like the fact that NetSuite allowed us to consolidate all of our processes to one software. Prior to NetSuite we had to work in several different types of software, which required clunky integrations and double work.
Nachteile
We do not have any cons with the actual NetSuite software. It does all that we need and has the capacity to do anything that we are planning on doing in the future.
Antwort von Oracle
Thanks for taking the time to leave a review, Adam! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Die besten Alternativen zu NetSuite
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Netsuite Experience - It's nice to have all your info in one place
Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.
Vorteile
I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.
Nachteile
The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
NetSuite Review
It was been a good experieance.
Vorteile
Ability to customize scripts. Also to use Javascript in the browser.
Nachteile
Maybe the FX ability? CTA is a complicated topic for many of accounting users.
Antwort von Oracle
Thanks for taking the time to leave a review, Dominic! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Branche: Computer-Software
- Unternehmensgröße: 501–1’000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Explore other options...
Overall, not a pleasant experience. We have now hired a third-party consultant (even more $$) to help us rectify mistakes made during initial implementation.
Vorteile
The CRM module is great! We can track potential customers from the suspect stage to fully qualified customers with a signed contract.
Nachteile
This is an Oracle backed product and as a result, the backend database is ridiculously hard to use for analytical reporting. Oracle is not inclined to share a data map for its clients.
In Betracht gezogene Alternativen
SAP Business OneWarum NetSuite gewählt wurde
We needed to scale our operation modelGründe für den Wechsel zu NetSuite
[sensitive content hidden] preferred NetSuiteAntwort von Oracle
Thank you for taking the time to leave a review, Faith. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Established enterprise solution for accounting
I would not recommend unless it is an absolute need, as sector disruptors tend to be a bit easier to onboard and use.
Vorteile
- Very feature rich, and capable of handling all requirements with the right setup and integrations- Since it has been out for a long time, you can find a lot of documentation online for most queries
Nachteile
- Requires external vendor/supplier to properly configure due to density and complexity- Probably an overkill for any smaller organisations / organisations without complex needs- Quite expensive compared to new disruption players
Antwort von Oracle
Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.
- Branche: Medienproduktion
- Unternehmensgröße: 10’000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Real-time data for projects
As a team we used NetSuite for project and business management for a couple of years, the real time data on project status for multiple projects is life saving.
Vorteile
Multiple projects can be tracked very easily with the product, very popular, many companies use this and integrates with other products easily. Every module that is installed run smoothly.
Nachteile
Customising reports should be very easy and user-friendly.
Antwort von Oracle
Thanks for taking the time to leave a review, Joel Neil! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
The Perfect Foundation to Elevate Your Customer Service
NetSuite offered us exactly what we needed, allowing us to modernize our business practices to facilitate our future growth as we strive to ever surpass our goals for providing our customers the best service we possibly can.
Vorteile
A massive host of features make this one of the best CRM options available. The staff works closely to ensure the setup is as painless as possible, and they provide a knowledge base filled with all the training you would ever need for the transition. The various services can get as granular as you desire, and overall the platform is both stable and reliable.
Nachteile
The features are quite a bit overwhelming at first glance, requiring quite a bit of training and practice to get comfortable with, and some tinkering may be needed to customize the experience to fit the needs of your business.
Antwort von Oracle
Thanks for taking the time to leave a review, Yitzhak! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Branche: Bekleidung & Mode
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
NetSuite Financial Module
The data flow among subsidiaries seems to be seamless.
Vorteile
It's easy to generate consolidated financial statements of multiple subsidiaries.
Nachteile
Every new feature requires customization, and it could be costly until it works.
Antwort von Oracle
Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Branche: Staatsverwaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Cloud Based System
It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.
Vorteile
That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.
Nachteile
There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses
For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.
Vorteile
Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.
Nachteile
Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.
In Betracht gezogene Alternativen
QuickBooks Online AdvancedGründe für den Wechsel zu NetSuite
We switched from QuickBooks online over to Netsuite to gain access to more services, but then eventually switched back to QuickBooks because Netsuite was too expensive and complex.- Branche: Erneuerbare Energien & Umwelt
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
NetSuite Review
NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more.
I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.
Vorteile
I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.
Nachteile
There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Powerful ERP software
This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.
Vorteile
All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.
Nachteile
Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.
In Betracht gezogene Alternativen
Dynamics 365Warum NetSuite gewählt wurde
Our volume of transactions and products exceeded QuickBooks capacity.Zuvor genutzte Software
QuickBooks Desktop EnterpriseGründe für den Wechsel zu NetSuite
Not a legacy system . . better technology and capabilities.- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A future proof platform for your business
It’s hands down the best platform on the market for distributors. With Amazon’s impact on B2B eCommerce distributors are looking for new eCommerce avenues and NetSuite seamlessly provides this as a part of the solution.
Vorteile
Throughout my career I have worked with a lot of enterprise software platforms. The thing I like most about NetSuite is the ease of administration/maintenance and flexibility. It is an ERP, CRM, eCommerce and Business process development platform in one. Users are hard-pressed to find a business case they can’t be custom developed a NetSuite with ease well writing through future software upgrades without headaches. This is extremely rare in enterprise software platforms. NetSuite is a future-proof platform for your business, you can’t outgrow it, you won’t have to worry about upgrades ever again, not to mention you will only have one system to run your entire business. You can’t find that any where else!
Nachteile
The user interface has been somewhat outdated, but this is common in enterprise software and NetSuite is making huge strides to improve the GUI. Also the ability to slice and dice data on dashboards is a welcome feature coming in the next few releases.
In Betracht gezogene Alternativen
Dynamics 365Warum NetSuite gewählt wurde
Everything in one system + eCommerceGründe für den Wechsel zu NetSuite
The roadmap and enhanced distribution flexibility plus eCommerce- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good ERP for Medium-sized Businesses
Our company switched to NetSuite from using QuickBooks for years. NetSuite is a much more robust software, and what drew us to it was the reporting capability. So far, after 18 months using the product, it's been a challenge to extract the reporting we were sold on. It seems like a classic disconnect between the sales rep and the technical team and/or actual execution. Or, maybe our expectations were just too high.
Vorteile
NetSuite keeps track of our accounting activity well. As NetSuite will tell you, they were built with Finance as their first priority. The software is a single source of truth for the majority of our business activity.
Nachteile
There's a steep learning curve for getting the most out of the software, specifically around reporting. And there is literally no support from the NetSuite team unless you pay big quarterly fees for their Advanced Customer Support on top of the regular software costs. It seems like the NetSuite team would want you to be equipped to properly use the full functionality of the software, but they don't seem incentivized to proactively educate and/or support their clients. This is not to say competitors will do any better. In fact, I believe NetSuite offers the most value as an ERP to medium-sized businesses.
Antwort von Oracle
Thanks for taking the time to leave a review, Seth. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you regarding your feedback.
- Branche: Biotechnologie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Product
Netsuite is a dynamic powerful tool that is very affordable. Highly recommend it for any company that is looking to take the next step and bring their accounting/finance function out of the dark ages.
Vorteile
Ease of use - Ability to easily integrate with other software. Highly customizable
Nachteile
Fixed Asset Module could be improved. Bank reconciliation tool could be improved. Payment processing tool could be improved. Too many extra modules and features that you have to pay for which should come in the standard product.
In Betracht gezogene Alternativen
SAP BusinessObjects Business IntelligenceWarum NetSuite gewählt wurde
Quickbooks did not have enough capability for our businessZuvor genutzte Software
QuickBooks Desktop EnterpriseGründe für den Wechsel zu NetSuite
Netsuite was mcuh more affordableAntwort von Oracle
Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
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Quelle der Bewertung
Too Complicated for Daily Use
Netsuite was chosen by our company around 9 months ago and has been in use since January 2015. Implementation was long process and was expensive. Costs include the purchase of main licence, an expensive per-person licence, paying a consulting firm to run the implementation project and having a dedicated in-house employee as "admin" to support the other users.
Netsuite has brought some great changes to our company and improved our record keeping hugely. It has also brought transparency to many of the processes and highlighted bottlenecks.
There are many downsides however, we have run into a plethora of technical problems with logic and programming along the way, while error messages abound (much to the annoyance and over-work of the consultant's team). All of the glitches have been worked out and customer service from the NS themselves has been extremely fast and professional.
Adding to the downsides, Netsuite is probably the LEAST intuitive system I have used since the 90s. It really seems like it is stuck in the past. There are hardly any icons, no drag and drop and navigation is inconsistent. Additionally, as a general manager, I need to extract information and data quickly and easily, but I cannot. Every time I want to extract data I have to go to our in-house admin for her to "write a search" in a logic/language that took her months to learn. Nobody else has time to learn that, so nobody else can do it. To my knowledge, NS has poor graphing capabilities and is very rigid in that I cannot easily change the way data is displayed once it is graphed. Usually, if I want data and I have not got time to wait for the admin to write the search pattern for me, I just export a large amount of data with a predefined/standard search and filter it and graph it with Excel - but this always begs the question, why are we paying through the nose for a program (NS) that is so difficult to use that it forces me to use another program (Excel) to make up for its inadequacies?
I could go on with the downsides of how unusable it is from a manger's point of view - there is a lot to say, but I think you get the picture.
The biggest downfall of Netsuite for me is that it is so hard to use that staff really do not want to use it. This is particularly evident in the sales department. They will only really use it for what they really have to use it for: making quotes, so we lose out. Customer data does not get sufficiently recorded, project details are lacking, contacts are hard to look up, customer account history is never recorded (we can't even find the field to put that in). Other systems we used before, e.g. Zoho CRM, Pipedrive and even Excel, are easy to use and therefore get used by the staff. A system such as Netsuite might have a beautifully coded backend, but if it discourages use through extreme user-unfriendliness, it becomes an almost useless system.
Vorteile
Solid back end
Keeps excellent and accurate records that are easily audited
Brings transparency to processes
Nachteile
Too difficult to use and therefore staff refrain from using it for all but the most essential tasks
Requires an in-house expert to help run the system
Requires months of repeated training to get staff up to speed
Poor for tracking customer account history
Extremely difficult to extract and graph the data that you need from it
Rigid and hard to change display and parameters of any data displays
Very expensive
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great ERP system. Suitecommerce advanced is not ready.
We have been working with Netsuite on this website for nearly 3 years now. At first we were weighing options for website platforms for two sites (one wholesale and one retail). We decided to go with another platform because the monthly fees for two suitecommerce sites were not in our budget and the platform provided more value for us. When we explained to our Netsuite rep why he lost the job he quickly offered to host both sites for the price of one site. We had a 30 day out on the contract with the other company so we decided to cancel based on the new offer and go with Netsuite.
We signed the new contract with Netsuite and the first website was completed 6 months after it was supposed to go live. We received a new sales rep from Netsuite and we told that the second website for the same price was now off the table and that the old rep had left. Shorty after launching the site we began talks with Netsuite to add additional features and we were told that the old platform was difficult to develop for and that we should change to the new site if we want a solid foundation for easy development and a faster website. We expressed our concerns over the first website development time and we were assured it would not happen again by the Netsuite salesperson.
We signed the new contract creating two websites. The first of which was basically the same site as the one we had just developed with some minor modifications on the account page and second site was a more complicated retail site additional functionality. Netsuite decided to develop the retail site first and we were given a timeline with an October launch followed by the wholesale site that was supposed to launch at the end of 2016. Several months later we were told the developers were going to put the retail site on hold and work to finish the wholesale site first. During this time we had weekly meetings with little or no progress and when we repeatedly asked about the launch date no information was given. Finally in January we we told by Pablo that the first site was going to be up in 2 weeks. When the 2 weeks had passed we were told that all of the hours had be used and we were not even close to launching the site.
That brings us to our current situation. We have spent 3 years and hundreds of thousands of dollars so far trying to get this site up.
Vorteile
Single database for ERP and ecommerce sites
Nachteile
The netsuite development team is from expensive. It is not the hourly rate but because they are outsourced to Uruguay and communication is difficult. It takes hours to understand basic concepts.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Powerful ERP
It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.
Vorteile
The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors
Nachteile
Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.
- Branche: Sportartikel
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Quelle der Bewertung
Netsuite Suite Commerce Advanced - Financial Black Hole
We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site.
The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate
Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.
Vorteile
Netsuite ARP and CRM are excellent!
Pick, Pack and Ship -Excellent
Inventory Management -Excellent
Customer Support in these areas are great.
Nachteile
Suite Commerce Advance is horribly expensive.
The platform is patched together with a clunky and complicated integration to netsuites backend.
The SEO is horrible,
Site speeds are much slower than promised, Slower than other platforms that are this expensive.
Simple processes like installing tracking and conversion codes is complicated.
Exporting information for product feeds is requires custom programming.
Content Management is very complicated.
Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site.
Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
NetSuite has very robust functionality
NetSuite is more optimal for the jobs where it is done discreetly than for the ones where it is done on a regular basis. There are colleagues who have developed tools to bridge that gap, however, they would have to be part of the solution. There are certain restrictions on the automated marketing side where, if that is the case for a large part of your work, you would want another programmer. The cost per email sent beyond 5K per month is slightly expensive. Because NetSuite is so synchronized to APIs, it is possible to integrate it with products such as Constant Contact or various email marketing products, however, you need to be careful when selecting it. NetSuite permissions originate from designated people (not simultaneously). If you require permissions for all users on a computer, the price can be exorbitant. The NetSuite company has demonstrated that it intends to be inexpensive, for this reason it is not.
Vorteile
NetSuite is more optimal for jobs where it is done in a discrete manner than for those where it is done on a regular basis. There are colleagues who have developed tools to close that gap, however, they would have to make it part of the solution. There are certain restrictions on the automated marketing side where, if that is the case for a large part of your work, you would want another programmer. The cost per email sent beyond 5k per month is slightly expensive. Because the APIs are so readily available, it is possible to integrate with products like Constant Contact that have the same goal, however, you need to be careful when selecting one of them.
Nachteile
The countdown to be used that is included next to the finance module is one of the areas that was created in the first place, however, it has not been refined enough. There is no place to allocate a custom amount. A powerful alternative (Planning with customizations) has been added to NetSuite and works adequately, however, it comes with an additional licensing cost.
Antwort von Oracle
Thank you for taking the time to leave a review, Carlos! We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 5’001–10’000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
An extensive system that needs to be onboarded correctly
NetSuite's user accounts and permissions make it easy to keep track of who has access to which information. When we look at a transaction's history, we can see the dates and usernames of the persons who made changes to it. When a transaction is made available for usage in the real world, the number of persons who must authorize it can be reduced. This is an excellent training aid. These measures have slashed our time and effort significantly.
Vorteile
NetSuite, a flexible and extensible platform, can meet the ERP needs of most businesses. It's an intriguing ecosystem in which multiple vendors perform some of the functions of NetSuite while being supported by NetSuite. Using the extensions provided, we were able to build a platform that works well for our organization.
There is a wealth of information available for people of all skill levels. Directly from the corporation, I've seen some of the best help resources I've ever seen. The application is simple to use and has a multitude of personalization options. Several improvements to the reporting capabilities have been made to make the Workbooks section more accessible to non-technical users.
Nachteile
NetSuite isn't the easiest program to use, but it isn't the most complex either if you want to use it. A big overhaul is needed in the presentation of data in reports, which appear and feel dated. Finally, NetSuite is a pain to use because of its clunky interface and shoddy design. NetSuite users should seek out other NetSuite users and learn from their experiences to avoid making the same mistakes.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SiteBuilder/Ecommerce is out of date with the latest trends
Vorteile
All-in-One bundle; can handle payroll, employees, reporting, marketing campaigns, etc. I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.
Nachteile
Ecommerce seems is out of date, and lacks features. There are features have been in queue for over three years and due to that, people have to resort to spending thousands of dollars on a developer when we're already spending enough on licenses for employees, websites, and other features.
no sitewide HTTPS - every page but the shopping cart will be unsecured.
no google/bing integrations - there's no integration for google/bing adwords and analytics - scripts have to be pasted onto certain pages
no microdata integration - you'll have to use custom scripting to pull values for these fields, and script the tags into every page
no customer support - you have to pay for support, and most times netsuite CSRs will direct you to their knowledge base. most of the time for me, I was given articles nowhere close to what I was calling about.
javscript based - chances are you're most likely going to be coding 3/4 of your site with javascript and suitescript. because of their limitations to pulling data for items, you have to resort to javascript for alot of things. Other ecommerce platforms will pull data simplistically with tags like {{{price}}}, in NetSuite you'll have to complicate things with tags like <%=getAttribute('itemid','itemdataitem','')%> every now and then, I'll run into scripting problems because of this but have been rare recently.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side
Vorteile
As an administrator, implementation of the CRM portion of NetSuite was relatively painless in comparison to the overall project's scope. It can do sales territories, automatic assignment based on geographic locations and other factors (or round robin if you don't do that). It can do sales teams, it can do multi-split customer contributions. It's very granular, and can do a lot of specific things in regards to marketing avenues and tracking leads/prospects/etc.
Nachteile
However, the product could use a lot of love in regards to promo codes/marketing.
First, its email marketing interface could use an absolute TON of work. If they could make it more like something like Mailchimp, rather than having to use full-out HTML code (and uploading photos elsewhere) it would be far more useful. As it stands now, it's archaic in comparison to marketing-focused platforms. We would use it a lot more if it didn't require so much work for each campaign.
The promo code interface could also use more work, or more options at least. Why, for example, do we have a limitation in regards to "BOGO"? I can certainly do a "buy 3, get 1 free" promo code. But what can't I do a "buy 5, get 2 free"? It only lets me select 1 free product. I should be able to do this like most other systems. Why do I have to make 5 promo codes for 5 product variations (i.e. if the customer wants a blue glove, we have to create a get blue free promo code. If they want a green glove free, we have to create a separate promo code). This needlessly results in dozens of promo codes per flyer. And unfortunately there is no "add multiple" promo code on a sales order, which makes it much slower for our sales team to add the codes. With a bit of love, this can be drastically improved experience for our end users/sales reps and customers.