Nutzerbewertungen im Überblick

Über Teamgate

Teamgate ist eine cloudbasierte Lösung für CRM (Customer Relationship Management) und SFA (Sales Force Automation). Sie bietet Funktionen zum Verbinden, Organisieren, Erforschen und Analysieren von Leads von einem einzigen...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.8
Funktionen
4.7
Bedienkomfort
4.9
Kundenbetreuung
4.9

Nutzerbewertungen zu Teamgate durchsuchen

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Julija
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.11.2018

Use Teamgate if you want to save time in daily activities

Vorteile

I like task management features in Teamgate CRM. My team and I can see what everyone's up to. Also, Agenda is great to check what's going on for you every day. We often set meetings and tasks for each other so it is crucial for us to see others' calendar and when they're free. This work really well. Pipeline is also extremely easy to use, you can make quite a lot of insights just by looking what's happening on every stage. Might upgrade to Enterprise when we will be bigger.

Nachteile

Missing an integration with project management tool like Asana or Monday. However, I’m pretty happy about the opportunities using Zapier integration - you can automate a lot of manual work

Korak
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2022

Teamgate - Your augmented sales team

Started using Teamgate 6-7 months back. Love the product and cannot imagine my sales process without it. Consequently, added Teamgate to our second portfolio company that has slightly different requirements but still works perfectly.

Vorteile

Clean and intuitive UI, quick and effective responses to support requests, allows useful customizations, great analytics, powerful when used with the allowed integrations and zapier. Also, they have an awesome onboarding process and documentation. I love how they are always willing to listen to the customer, enquiring about the user experience, and act on the feedback. I’ve seen the product improve even during the time I’ve been using including my own suggestions getting implemented (for example, improved emailing experience). The team even helped me out with zapier integrations one time that was not a core Teamgate issue.

Nachteile

Experienced brief downtimes (~5 mins) on one or two occasions in the initial days (but not recently). I guess it’s handled.

Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
Nicht verfügbar
Kundenbetreuung
1

1
Bewertet am 22.7.2016

Horrible Customer Service

I started a trial of Teamgate, and when I signed up I received an email from a customer support specialist. She asked when would be a good time to talk, so I gave her my number. She didn't call for 30 minutes so I went on break, and when I returned (half an hour later) she had emailed me and said that my call had gone to voicemail. I told her that I would call her tomorrow, but when I went to find her number the phone number had 12 numbers in it. I emailed her and asked her what number to call, and she didn't respond. A day later, she emailed me with the title "TAKE IT EASY" and explained that everyone's time was precious and that she needed to know what my experience with Teamgate was. Her email title alone, "take it easy" was rude, and she was also short with me in her other emails, accusing me of not answering my phone, etc. The customer service was what turned me off from this - absolutely horrible!

Nachteile

Customer Service - at least be nice to your customers!

Die besten Alternativen zu Teamgate

Lj
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2022

Teamgate is what drives packagecloud sales

Vorteile

Teamgate has so many benefits for our team, that it truly is hard to pinpoint what is there to like most. If the fate of the universe was on the line, and I had to choose one, I would go with the analytics and the forecasting. It truly gives us a 360 view of our sales performance and allows us to focus on areas of improvement

Nachteile

There really is not much to dislike about the software. If I were to nitpick, it would be an easier way to integrate with their VoIP, Twilio. In all fairness though, twilio is just a pain in the butt

Antwort von Teamgate

Thanks for your review LJ!

I'm glad you are benefiting from our sales insights features which is also my favourite (don't tell anyone).

In relation to VOIP, we are looking at alternate integration options such as Aircall and Cloudcall. I would love to hear some of your recommendations or feedback on what you would like to see specifically improved.

Regards

Teamgate Team

Beantwortet am 17.11.2022
Krish
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.11.2022

Intuitive, effective, and flexible

Smooth, supportive, and efficient! They are a great team who are always looking for ways to improve!

Vorteile

The out-of-the-box reporting and analytics is incredible. I virtually did no set up and the reports were working as the team onboarded. The support documentation is extensive and self explanatory. The support team were always on hand if we needed hands on training and helps with set ups.

Nachteile

Some areas around importing and manipulating the information could be improved. Although Teamgate support team make all of this easy and were assisted immensely during this process

In Betracht gezogene Alternativen

Pipedrive und HubSpot CRM

Antwort von Teamgate

Hi Krish!

We appreciate your great feedback and have noted your previous recommendations regarding imports.

I will be creating some how-to videos to address the best practices for importing on Teamgate and look forward to your input.

Regards

-Teamgate Team

Beantwortet am 12.11.2022
Omkar
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.11.2022

Love Teamgate

Teamgate is really fun to use, a lot of advanced features. But the best part is, even though they have a lot of cool stuff that helps, they make everything simple and easy to use.

Vorteile

It's very easy to use and very easy to organize your stuff. Teammate really makes everything as simple as possible and easy to use.

Nachteile

Overall everything was pretty straightforward. I did not run into anything that would make me dislike the software. Like I said its very straightforward and easy to use.

Antwort von Teamgate

Hello Omkar,

Thank-you for your feedback - we are glad to hear Teamgate has been very straightforward and easy to use.

As always, please reach out if there is anything we can improve!

- Teamgate Team

Beantwortet am 12.11.2022
Malia
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2022

Amazing product

Amazing

Vorteile

Everything. Easy to use, the best CRM for SaaS on the market! Beats Pipedrive by a mile.

Nachteile

I've had no issues so far, the product is great.

Antwort von Teamgate

Thanks for your kind words Malia!

Great to see you've made the successful switch from Pipedrive.

Regards

Teamgate Team

Beantwortet am 17.11.2022
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 501–1’000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2023

Great CRM!

Vorteile

A user-friendly customer relationship management system called Teamgate CRM provides a number of features that are intended to assist organizations in managing their customer contacts, sales pipelines, and marketing initiatives. Because of the platform's high degree of adaptability, firms of all sizes and in all sectors can use it effectively.The user-friendly, aesthetically pleasing, and intuitive user interface of Teamgate CRM is one of its most notable qualities. This enables sales teams to organize their responsibilities effectively and locate the information they require promptly. A variety of automation technologies are also included on the platform, which may be used to boost efficiency and expedite sales procedures.

Nachteile

None that I can think of but Other CRM solutions that offer more cutting-edge capabilities or more affordable options may need to be considered by businesses with particularly unique or complex demands, as well as those with limited finances or technical resources.

Chris
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2023

Teamgate what a great product real value for your money.

I am happy with Teamgate o would recommend this to anyone setting up a business, also this is all the CRM you would need to set up with, Very Good Product.

Vorteile

For me, the most important thing about this software is it is easy to use and has pretty clear instructions.

Nachteile

I think there might be just a little bit too many bells and whistles, which can throw you a bit.

Bianca
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2023

Customer focussed team. Great CRM for SaaS.

Vorteile

We made the daunting decision to switch to Teamgate from Salesforce and haven't looked back. The best part so far is the in-depth assistance from their team. This has included a seamless onboarding as well as an in-depth analysis of our current sales processes and recommendations on how to improve and implement sales best practices. We haven't looked back.

Nachteile

Migrating data was time-consuming and frustrating at times, but their team spent significant time assisting with this process to ease the pain and get it up and running with minimal downtime

Felicia
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 15.6.2022

creates a sales management increases the performance of the company.

It is a sales-based system, it offers a service to guide you through the sales process from contacting customers, interacting and finalizing sales, it helps us Organize, research and analyze and connect with potential customers and close deals in a fast way what profit and increase the performance of our business.

Vorteile

This tool allows us to be aware of and maintain control of the production process, where we can collect documents and customer data, analyze the evolution of sales through reports and statistics that manage production and financial growth each month, and we can maintain a management of the workflow.

Nachteile

This platform is easy to use, it has a free version and an affordable price for small and medium-sized companies that are developing, it offers us various collaboration tools and it has a self-service portal, a communications panel and therefore no there are functions that our organization dislikes.

Antwort von Teamgate

Hello Felicia,

Thank-you for your excellent review.

It appears you ran out of space and placed your Pros in the Cons space of the review!

I have reached out via email to see if you have any additional feedback.

Regards,

- Teamgate Team.

Beantwortet am 3.11.2022
James
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.7.2016

Possibly the best insights I've ever seen!

What I love most about Teamgate is the simplicity of the Dashboard. There are so many CRM/Sales tool products available out there, but I've found a lot of them have what I call "Feature Overload". Teamgate is ingenius in the way that it gives us exactly what we need, and drops all the non-essential features that rarely add value. The insights are second to none, giving us instant access to key metrics that support our aggressive business growth. Highly recommend for sales teams of 15 and above who have a strong desire to go beyond the sales target!

Vorteile

Has to be the insights.

Nachteile

Would be nice to have better integration with marketing tools. However, we're currently adopting a work around making use of the Zapier integration. Not ideal, but worth having in place.

Marlen
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.10.2022

Highly recommended as a CRM

Teamgate helps me a lot in my daily work, whenever I have a question [SENSITIVE CONTENT] is available at any time.He's very efficiency and patient. I love to deal with him

Vorteile

This software helps me to keep contacts and customers follow-ups as organized as possible. It helps me to create meeting reminders and notes, so I don't have to resort to other software for this and I can centralize as much information as possible within the same software.

Nachteile

Sometimes I need to create sub companies within one company, and this is not possible. Teamgate should make live tutorials to learn more about the software.

Antwort von Teamgate

Thank-you for the feedback Marlen.

We have noted your recommendation for sub-companies.

I have also reached out separately regarding our upcoming webinar series!

Regards

- Teamgate Team

Beantwortet am 4.11.2022
Luka
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 13.1.2017

An easy to use power tool supporting our metric driven process

We started to use Teamgate parallel to our endeavors to organize and systematize our sales process. Setting up the sales pipeline, sales goals and most importantly following a lead through the stages of our partnership is quite a task on its own for a young startup. In addition to the well-known initial hurdles of getting to know your customers, it is quite important that all actions done to get you down that road are carefully measured and annotated. With that said it does not matter how good of a plan or a protocol you set up is if it is not applied with certain ease and automation in the daily work of the whole chain from the management team to the sales force. Teamgate allowed us to utilize our sales process and gave us the much-needed overview of our insights into our leads and customers resulting in an agile and effective realization of the goals set. With that, it empowers us on our path of changing the veterinary medicine with stem cell treatments. Teamgate team offered their support professionally and with kindness through all the hick-ups on the way and we would recommend the software to all startups thinking of a measured leap forward in their business.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 13.11.2018

Easy and pleasant start, help for every company

Vorteile

We have started recently and I must admit it's really easy to get started with Teamgate. CRMs usually are so complex but with Teamgate it's different. It's intuitive, so you can learn how to perform tasks without asking how. Well, yes, it was nice when they have us some more advice how to structure our sales process better to reflect our company's activities, but in general you can just buy a licence and start in no time. Great support

Nachteile

Maybe a talk/chat functionality inside the tool would be nice. Then you can communicate with your colleagues in real-time. However, now we use Slack and have integrated it with Teamgate.

Amy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 30.8.2016

Review from [email protected]

Teamgate CRM is very easy to use and we're so happy to see our data in the system are so clear which helps us a lot when following up with our clients

Vorteile

clear interface
functionary
easy to use

Nachteile

cannot call back history deleted
cannot have conversation with others

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.8.2022

Love it

Vorteile

Excellent product. Easy to use. Lovely interface - not outdated or old. Well-priced. All the functions suit my needs well, better than other products. Thank you!

Nachteile

No cons - excellent product with no issues for me so far.

Antwort von Teamgate

Hello,

Thank-you for your excellent review.

We look forward to hearing any additional thoughts you might have during your future Quarterly Business Reviews.

Regards,

- Teamgate Team.

Beantwortet am 3.11.2022
Sean
  • Branche: Telekommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.3.2018

Excellent product, Excellent Service

Quick setup, functional and cheap.

Vorteile

I like the fact that the software is clean, fresh and easy to use. It's accessible by anyone. It also doesn't cost an absolute fortune. Service is quick and very personable. One particular agent went above and beyond for me.

Nachteile

Only criticism would be to make the packages a little more obvious when upgrading so someone doesn't end up getting the wrong one.

Raimondas
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 17.3.2017

Using it for last 3 days

We are still in change management stage with TeamGate. What I have experienced is fast response regarding any question I had so far. It is easy to start and so far easy to use. Yet we have not experienced any incompatibilities with other software we use here.

Vorteile

Easy to use, fast to integrated into action

Nachteile

Lacks levels of personalisation when it comes prioritizing activities

Wilian
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.7.2016

Teamgate The potential CRM you'll never forget!

My experience has been really good! I could integrate all my functionalities that I really need in a simple and fast CRM.

Vorteile

Really easy to use! Intuitive.
Improving functionalities crazily!

Nachteile

They are growing on integration. Waiting anxiously for:
Quickbooks
Hubstaff
Qwilr
Shopify

Marius
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501–1’000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.3.2017

Great choice for CRM software

It's great for keeping track on your clients data and on the tasks that you need to perform with it...

Vorteile

Simple and intuitive UI.

Nachteile

E-mails attached are displayed only in plain text. And after you expand it - you have to go all the way down to collapse it back.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.6.2015

Easy to manage sales

Very effective tool to manage sales stages, customer contacts, check results and statistics. I must to mention that TeamGate has great support team, who can answer any question in same day as asked.

Vaidotas
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.3.2017

User-friendly solution to boost team's results

As soon as we've implemented Teamgate in our team, we have a much better understanding of our team's performance. We may see not only their activity, but also how many successful calls they make, what is leads conversion to deals and much more. Great solution to reach better sales results!

Will
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.7.2016

A real time saver

A real time saver, this CRM is easy to understand for the team - reduces a lot of headache when training.
Very easy to use when logging new leads, all of the prospect information is laid out clearly and is easy accessible.
I really like the sale attribution to the individual.

Vorteile

Ease of use - clearly laid out intuitive design that's easy to read.
Very straight forward interface, has a great aesthetic.

Nachteile

Insights

Giedr¿
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.3.2017

So far my favorite CRM

We have tried at least 5 different CRMs before. But definitely, can recommend Teamgate. Their team is fast and helpful. Also, the tool itself is very intuitive and we haven't had any problems to learn how to use it.

142 Bewertungen