TrueContext Erfahrungen

Vorteile

One of the most promising app for development of workflows and mobile forms for various salesforce team across different businesses in short span of time.
The mobile solution of Pronto Forms is easiest and most simplified app ever. Helps remote workforce team to gather data and inputs smartly and accurately.
One of the highly innovative, smart and scalable solution for gathering data inputs in most streamlined manner without any non compliance.

Nachteile

As on date, no dislikes. One of the highly reliable solution for driving businesses to another level. Though, we still want more customization in features and utilities to serve our clients better. It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms.

In Betracht gezogene Alternativen

Nintex Process Platform, Alchemer, Jobber und Zoho Creator

Gründe für den Wechsel zu TrueContext

ProntoForms chosen above all other alternatives due to its high integrability with other devices and platforms internally and externally without any slipups. It has high performance parameters which ensure adequate and correct data flow and entry into the system by salesforce and remote workforce. Brings high productivity and performance in the system. Sales revenue increased Multifold

Vorteile

The ability to take pictures and efficiently organize submission destinations, including renaming images, creating folders, and sending automated emails, was a game changer.

Nachteile

The 20 MB submission size limit can be restrictive, especially when dealing with large image files. While email limitations are understandable, the low submission size on SharePoint seems unnecessary. However, the TrueContext support team was very helpful in resolving this issue and finding a suitable solution for us.

Vorteile

There aren't many positives if any I can say about True Context as it sits now. It is a data collection center. For an upcharge there are other analytics capabilities that other companies roll into one standard price.

Nachteile

Smart logic works less than 50% of the time when you have long forms that require a lot of smart logic. The analytics you get is practically nothing. You have to build a power BI or another spreadsheet to decipher the data collection, so in theory, you are paying for multiple services that could be done with one provider. (Safety Culture and Predictive Solutions are two that are one-stop shops for data and analytics).

Vorteile

The amount of input types that can be used in the forms.
The possibility to link it with Salesforce Servicemax.
The fact that it has sections and sub sections for the forms.

Nachteile

Limited use of the templates. Does not allow to change the resource image used in the template. Same resource image for every question using the template.
Too many steps to create a resource image.
Lack of options to apply some settings to multiple objects.

Vorteile

I appreciate the tool's functionality and capabilities. Over the past 10 years, I have not only introduced it but also administered and created numerous forms for two different employers.

Nachteile

There are two key areas I’d like to see added or improved. First, it would be great to have a video capture field feature. Second, an easier WYSIWYG tool for creating custom outputs would be very beneficial.

Vorteile

What was really appealing to me about TrueContext was that it’s pretty user-friendly, with customizable forms. This makes it easy for the inspectors in the field to use it at their convenience, thus enhancing data collection in an organized manner that improves precision and speed of vehicle inspections.

Nachteile

On the other hand, what I have not liked concerning TrueContext is that occasionally, data synchronization can be a bit slow particularly in areas with poor network coverage hence leading to delays in information processing.

Vorteile

Easy to build forms and if support is needed, the team at True Context/Pronto Forms are very helpful.

Our company is happy using this system for all our form submissions!

Nachteile

We are unable to add logos/diagrams to our forms unless we pay extra fees. This should be a standard. For example, the health and safety area. Why can't we add logos for people to understand better instead of having to read everything.

Vorteile

Easy to use and increased productivity in the field

Nachteile

That you can't run 2 reports in a day without capturing the people from the first report. It is a pain to manually have to delete reports previously dispatched.

Vorteile

The seamless ease of use within the mobile app.

Nachteile

The difficulty when integrating between box. There is no feature to plot all submissions on a map simultaneously.

Vorteile

Ease Of Use. Keeps me organized. Field Technicians stay on task

Nachteile

Formatting can get confusing. Reports get stuck in outbox sometimes

Vorteile

Best available mobile forms for strengthening field teams. It is the biggest enabler for field teams as it adds value, context and intelligence to their work and improve their performance at workplace.
Provides high end advance analytics in the form of reporting and dashboard which empowers the ground team and gives them visibility on work in progress.
It adds value and gives recognition to new employee trainings as new trainees have to mandatorily go through these modules and can work in more informed way.
It never crashes and gives lot of automatic in built solutions to business users to ease their processes in big way.

Nachteile

They claim for warranty and free repair across many of the features and offerings. We often face trouble in reaching out to customer service support and it sucks our valuable time and effort mostly. Overall, its a good experience and they are still learning and has huge opportunity to prove their mettle in this IT and manufacturing space.

In Betracht gezogene Alternativen

Nintex Process Platform und Zoho Creator

Gründe für den Wechsel zu TrueContext

Pronto Forms chosen above all other alternatives as its the best mobile solution for strengthening field teams and greatly helps in establishing safety training modules with high end dashboard and reporting analytics. Its the best solution for effortless safety and fleet management in accurate manner without any issue or lag.

Vorteile

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

Nachteile

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

In Betracht gezogene Alternativen

Alchemer

Gründe für den Wechsel zu TrueContext

ProntoForms is chosen above other alternatives due to its good peer feedbacks and high presence in the market. Also, they are quite reliable and very responsive to customer queries. Revert in timebound manner to any asked queries and provide immediate solution against raised tickets. Very strong and robust customer service team.

Vorteile

1) Simple to use, but many other mobile forms products are also simple to use.2) Customizable forms: Conditional logic, repeatable sections, and ability to perform math calculations makes ProntoForms also suited for use in Sales Forms.3) Enterprise Edition features: Using web-linked forms, team form completion hand-offs, specific types of form dispatching & data routing, camera to text conversion, and workflow settings...are all fantastic to save time and money.

Nachteile

1) Web-linked forms cannot pull from data sources (yet). They are working on this.2) No integration with DocuSign, and not enough features built-in to replace DocuSign (however we have not found any other mobile forms platforms that integrate with DocuSign, so this is more of a feature request than a dislike). We use ProntoForms for many departments including having customers sign sales contracts. We need the ability to send a form to a customer for signing. We look forward to the day we only need ProntoForms and no longer need to include a separate electronic signature platform in our sales process.

Vorteile

On a regular basis, I employ Proton Forms to keep track of my operational metrics. Its workflows are integrated seamlessly and easy to teach to my team. The pricing is affordable, and its mobile application allows remote teams to easily update data, monitor progress, generate reports, and analyze data.

Nachteile

Although Proton Form's pricing is reasonable, it may be more costly than other software that offers comparable functionality. Moreover, there are times when the mobile application encounters glitches on iOS. Additionally, it can be challenging to reconcile data and create reports using the software.

Vorteile

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Nachteile

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Vorteile

The software is very user friendly from building the forms to entering the forms on the ipad. The process is easy to deploy and manage for all users no matter your level of experience in technology. All forms come in the same format in almost real time. Very few errors now compared to the old methods and also easy to revise and resend when there is an error by user.

Nachteile

One of our few complaints is the freedom to update and change the form when there is a custom layout attached. The form is then locked which i understand if there are certain changes made it could make the output nonfunctional. There should be a layout builder we could use similar to the form builder. I mentioned this in a previous review and was sent a link to custom layout builder. Will be trying this out and update with my thoughts. Thank you for getting back to me promptly!

Vorteile

Easy to develop and deploy forms, easy to connect to our EMIS for additional workflows, straightforward for users

Nachteile

Not all the features we would like to see

Vorteile

The most valuable asset of Pronto is how easy it is for the user to use plus how easy it is to track compliance

Nachteile

The largest disadvantage is the actual form building which you need to take multiple courses and or pay a programmer to do.

Vorteile

Our enterprises can quickly create unique mobile apps with context and intelligence thanks to the platform, which helps us to handle difficult work more effectively and securely. For the various levels of reporting we required, we could easily create a number of forms.x

Nachteile

It was simple to implement and pretty simple to set up and I don't have any dislike for it.

Vorteile

The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for?

Nachteile

There is nothing that I don't like about this software and company as a whole.

Vorteile

ProntoForms is a best data collection platform, it helps me in the data collection. The platform offers a wide range of features, including form customization, data visualization, and integration with other business applications. My team and me use this platform to collect data on website traffic, user behavior, and other SEO-related metrics

Nachteile

Cost of this platform is somehow higher as compared to other platform. But it provide more features than other platform. So, its price is not an issue.

Vorteile

Easy to use application to create forms and workflow to eliminate manual recording of information. Fully integrates with Salesforce for your system of record and eliminates chasing paperwork and non-readable handwriting. Capturing customer signatures into PDF reports makes it very easy to provide reports to customers while all being fully integrated in one platform.

Nachteile

While it may appear overwhelming at first, the initial setup was overly complicated by our organization. To combat this, ProntoForms has recently released a ProntoForms University to allow learning at your own pace and to increase the complexity only when the user feels comfortable.

Vorteile

This product is extremally easy to use and adapt to. we have multiple people using the mobile app and in the years we have been using this we have only ran into a few snags that were easily fixable.

Nachteile

really cannot say anything bad about using the products.

Vorteile

We use Pronto Forms for jobs in the field. It allows our employees to capture pertinent information and allows us to forward the form for the next step in the process. This saves time and makes the process more efficient.

Nachteile

Creating forms is a bit complicated to develope.

Vorteile

In my role as an administrator, I find ProntoForms' Form Builder to have a simple and intuitive interface, which makes creating forms a quick and effortless process. The seamless integration between ProntoForms and Salesforce has proven to be incredibly valuable to our team, as it enables us to easily transfer data across multiple sites and centralize all available information in one location within Salesforce. Moreover, the platform's ability to generate a PDF version of the completed form upon submission is a highly sought-after feature among our customers, which only ProntoForms is able to provide.

Nachteile

My experience with ProntoForms has been less than satisfactory due to the limited capabilities of its standard reports, which necessitate the use of its integrated BI tool. Establishing data sources on a question-by-question basis can be time-consuming and laborious, making it challenging to merge various questions in one go. Although the process becomes easier with practice, the documentation provided by ProntoForms for these inquiries is unclear and lacks adequate explanations.