Nutzerbewertungen im Überblick

Über SendPulse

SendPulse ist eine cloudbasierte Marketinglösung, mit der Nutzer E-Mails, Textnachrichten und Push-Benachrichtigungen über eine einzige Plattform verwalten können. Die Lösung eignet sich für kleine und mittelgroße Unternehmen. M...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.6
Funktionen
4.5
Bedienkomfort
4.5
Kundenbetreuung
4.4

Nutzerbewertungen zu SendPulse durchsuchen

600 von 600 Bewertungen
Sortieren nach:
Zachariah
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 25.4.2018

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Vorteile

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Nachteile

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Rui
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 21.4.2023

Marketing automation for medical office

Excellent

Vorteile

WhatsApp Bot and easy of implementation.

Nachteile

On big plan that cover the most important features with a discount.

Luciano
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 7.12.2021

CAUTION! Worst customer service in the industry

I've been working with email marketing platforms for over 15 years and by far, SendPulse is the worst customer service I've ever experienced. For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not making the slightest effort to understand and solve it. The service is grumpy and extremely slow, totally below the level of competitors I've used before.
I bitterly regret having chosen this company and I just haven't changed it yet because the automations were too much work to set up.

Vorteile

- it'scheap
- nothing else to praise so far

Nachteile

- slow software
- slow customer service (if any)
- they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Warum SendPulse gewählt wurde

lower price

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu SendPulse

lower price

Die besten Alternativen zu SendPulse

Sunitha
  • Branche: Programmentwicklung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 26.3.2023

SendPulse review

Vorteile

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Nachteile

No, for now i dont have any problem for using sendpulse

Elicacio
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 14.4.2023

about my experience starts sendpulse

Vorteile

Very good price and funcionality, api is very easy to integrate

Nachteile

the support team over capacity, you need more people here in Brazil

Alyson
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.6.2023

Good tool!

Vorteile

The price for small/medium business and the Functions of chatbot

Nachteile

I miss some nativa integrations, like: I can't creat a webhook native link do recive and mapping information. So a have to use Make (integromat) to do simple things.

David
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.5.2023

SendPulse the best

i can manage my messages in whatsapp anda have the control with mi employed

Vorteile

The simple funcionality and the economic prices

Nachteile

all the products is very easy to use, is very intuitive

Ericson
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.6.2023

Amazing system

the suport is fast.

Vorteile

I'm using sendpulse every day, with integrations.

Nachteile

the functions are essencial for my bussiness.

Saulo
  • Branche: Unterhaltung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.6.2023

the best tool i found

I only use it for sending emails and email campaigns, and I love it. Delivery is great, reports are simple but accurate. It was really the best value for money I found.

Vorteile

email management is amazing, easy to use and understand.

Nachteile

não sei dizer. realmente, para a minha necessidade, não tive problemas.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2023

Great

Vorteile

it si really simple to get used to the platform and to begin to use it

Nachteile

modular pricing seem to be like paying for extra all the time

EDUARDO
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.1.2020

SENDPULSE REVIEW

IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK

I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

Vorteile

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Nachteile

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

In Betracht gezogene Alternativen

Brevo

Warum SendPulse gewählt wurde

THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THING

Zuvor genutzte Software

Brevo

Gründe für den Wechsel zu SendPulse

IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT
Keith
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.7.2021

Great email marketing and SMTP offering

Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!

Vorteile

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Nachteile

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Warum SendPulse gewählt wurde

API lacked the features for my intended purpose

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu SendPulse

Features and cost

Antwort von SendPulse

Thanks for your review, Keith!

Beantwortet am 3.8.2021
Vijendr
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 25.11.2022

A multi-purpose marketing tool.

This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Vorteile

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Nachteile

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Aliaksandr
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 27.1.2021

Good Tool for Email marketer

It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.

Vorteile

Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.

Nachteile

For me it is template builder. He is so simple for me. I mean, he looks like for beginners.

In Betracht gezogene Alternativen

Brevo

Warum SendPulse gewählt wurde

eSputnik is not good in international Email delivery. He is good only for CIS.

Gründe für den Wechsel zu SendPulse

My Email marketing tools are Mailchimp, Close.io and SendPulse. They are better for me.
Sol
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 8.4.2022

Good software with perks.

Great customer service.

Vorteile

I love that you do SMS & emails. I think that it is a great value for start ups.

Nachteile

Definitely a step above their old version, but needs a guide map to a goal for new people who sign up. What do you want to do, then guide you to do that for people who are new beginners per se. Your plugin wasn't as friendly/easy as it should be for WordPress. I figured it out, but should have more help tips for beginners. Maybe add a YouTube video right into the plugin on how to use it and setup short codes.

In Betracht gezogene Alternativen

Omnisend

Warum SendPulse gewählt wurde

Mailchimp is too expensive and didn't really do SMS at the time.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu SendPulse

Gave me time to build my list and learn the software. Sometimes it takes a little time to get ready for an email launch.
Sushil
  • Branche: Fotografie
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 9.7.2021

Pushing thousands of emails only takes minutes with SendPulse

We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.

Vorteile

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Nachteile

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Antwort von SendPulse

Thank you for your review, Sushil. If you want to send test emails, uppi can create a separate list with your team's emails and send to this list first. It's easy to send the same campaign to a different list later.

Beantwortet am 3.8.2021
Munumi
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 21.9.2021

Awesome platform for chatbot deployment

Customer Relations and support automation.

Vorteile

The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out.

Nachteile

The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks.

In Betracht gezogene Alternativen

MessageBird
Piyush
  • Branche: Kosmetik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 31.3.2022

The Best Marketing Automation Company

In one line we can say Value for Money

Vorteile

I like The Sendpulse & it's New Whatsapp Chatbot

Nachteile

Some integrations are more required & the complete accesses are not given to the customer.

In Betracht gezogene Alternativen

MailerLite
Robert
  • Branche: Automotive
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.7.2018

Use it every day

The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Vorteile

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Nachteile

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Nessma
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 17.9.2021

Great for small lists

It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.

Vorteile

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Nachteile

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Maria
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 13.1.2023

Easy email marketing

Vorteile

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

Nachteile

It would be better if SendPulse had more design tools suitable to the company's style.

Gibson
  • Branche: Unterhaltungselektronik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.4.2022

sendpulse mail marketing

good
very good
easy to use and suggest people join too

Vorteile

it's very easy to use for email marketing
easy to upload . set up and schedule time
i love it

Nachteile

hope can increase check email address working or not
because sometime customers close business
so if can list non working email / add in this month
so i can check and update

Anna
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.1.2018

No cons of this service

I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

Vorteile

Simple and convenient editor
View statistics, click-through, charts
Easy management of address books
Polite quick support with clear tips
Ability to create very beautiful push notifications
Dashboard for multiple users

Nachteile

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Maria
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 20.1.2019

Excellent service for sending email newsletters

Vorteile

I use the SendPulse service to send emails to clients. The platform allows for split-tests of letters, which is very important. There is also a built-in mailing planner. You can see the actions of users using the click card.

Nachteile

Unfortunately, the SendPulse platform does not have the function of sending multi-threaded push notifications to clients. You can not also use ready-made templates for SMS-mailing, and the application does not have the ability to divide contacts into groups.

Gian
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2023

Very Good

Vorteile

Easy to use, fast and accurate technical support and very good business service

Nachteile

It is not possible to register the sale by products, only by deals.

In Betracht gezogene Alternativen

Freshdesk

Warum SendPulse gewählt wurde

most complete solution

Gründe für den Wechsel zu SendPulse

Solution in Portuguese and cheaper price
600 Bewertungen