VoIPstudio Erfahrungen

Vorteile

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Nachteile

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Vorteile

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Nachteile

All the features are the perfect inThis software

In Betracht gezogene Alternativen

Shopify Plus und Zoho CRM

Warum VoIPstudio gewählt wurde

The previous one was not stronger for the business.

Gründe für den Wechsel zu VoIPstudio

Because its more functional and easy to use.

Vorteile

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Nachteile

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Vorteile

- 100% manageable- fax to email- easy to scale up or down- communication costs not expensive- routing rules with a lot of options- debug information available in logs

Nachteile

- costs by user very high- costs by number high- not able to have several paid plan on the same account

Vorteile

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.

Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Nachteile

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.

Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Vorteile

The software if fantastic out of the box. Its easy to set up users, IVRs etc. The support is second to none.

Nachteile

Few limitation on more advanced features. Few bugs every now and then that get resolved quickly

In Betracht gezogene Alternativen

Twilio

Gründe für den Wechsel zu VoIPstudio

Price and easy of integration.

Vorteile

Thousands of possibilities to manage your business. I love this application and the price is reasonable

Nachteile

Sometimes the application freezes for unknown reasons.

Vorteile

Ability to change so many settings across the system and for each user. Ansaphone , faxes and totally flexibility . Haven't found anything it can't do yet !

Nachteile

Haven't found one ..

Vorteile

I like how you manage your customer ticket requests

Nachteile

I would prefer if the new update doesn't disconnect the session after ~30 minutes

Vorteile

Facility of use. Use in mobile phone with same quality of PC.

Nachteile

App with more functions. Same functions of web system.

Vorteile

It gives you a thousand possibilities. It can be adapted to your business whatever it is.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world.

If you have access to Internet, you have a phone, wherever you are.

Another advantage is that we can record calls. No more taking notes that you don't understand.

In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Nachteile

It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

Communication with your colleagues is free. Always Even if they are on the other side of the world.

Vorteile

Lo que más me gusta de VOIP es que me ayuda a no tener que pensar en VOIP. Lo integras una vez y te olvidas, funciona solo, hace lo que tiene que hacer y lo hace bien. Tiene un sin fín de funciones, lo más requerido. Y ahora con la función de poderlo integrar directamente al CRM, muchisimo más!

Nachteile

La aplicación de teléfono, es medio limitada a la fecha (03/23), pero de seguro más adelante la mejoran. Es dificil marcar a contactos y hacer operaciones básicas dentro de la misma, no lo permite. Tienes que marcar el telefono manualmente y es incomodo, manejar contactos es tedioso. Ojalá tengan integración con Google.

In Betracht gezogene Alternativen

Zendesk Suite

Warum VoIPstudio gewählt wurde

Los demás tenian limitadas sus funciones, pero VoipStudio, tiene TODO.

Gründe für den Wechsel zu VoIPstudio

VoipStudio ofrece usar sus servicios de forma, súper modular a un super precio.

Vorteile

I've been using VoIPstudio since Jan 2013 and never had any issues with the service. Any problems I've had have always been dealt with promptly and professionally. The web based user interface works and gives access to any information you may want. The feature set is extensive and I can't see me using any other service for my VOIP requirement.

Nachteile

I've had no issues with the VoIPstudion service itself and have used my account via VOIP apps in many Countries. The voice to text translation in voice emails can be iffy but that's normal as it depends on the quality of the speech.

Vorteile

No router needed. Business class solution

Nachteile

I can't think of one thing I don't like about VoiPstudio...it's an awesome solution.

Vorteile

Permite tener las funcionalidades de una centralita profesional por muy bajo coste. Teletrabajamos y poder llevar el número con nosotros en cualquier momento gracias al movil o al PC es muy útil. Además trabajamos con varias marcas y clientes en distintos idiomas, y con el IVR tenemos una locución de entrada que nos ayuda a encaminar las llamadas adecuadamente.

Nachteile

No es muy fácil de configurar si quieres opciones avanzadas y no tienes conocimientos, como en nuestro caso, pero el soporte es muy bueno y nos han ayudado a tenerlo todo listo rápidamente.

Vorteile

Me encanto su sencillez, la facilidad de integración con nuestros sistemas CRM/ERP, el seguimiento de llamadas en vivo mediante webhooks y la aplicación para móvil, PC Windows y Linux nos hizo decantarnos por este servicio

Nachteile

Quizás la interfaz no es mu amigable para alguien que no entiende el funcionamiento de una centralita y como configurarla. Tampoco es grave pero el hecho de que no haya un plugin para Firefox aunque tampoco es que se eche en falta usando Chromium

Vorteile

I like the cloud functionality of the call recordings.

Nachteile

You do need to reinstall the app quite a few times or else it doesn't stay in sync.

Vorteile

The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser. Getting up and running is virtually in minutes. Although VoipStudio does not offer phone support, the online ticketing support has been very responsive to all my questions.

Nachteile

The user interface is not well-adapted for mobile devices. I would love to see a native mobile app with the ability to add multiple accounts from VoipStudio.

Vorteile

Ease of use and genericism. Your recipient is able to identify you by the number displayed, once you have called them at least one time.

Nachteile

If possible, I would like my full ID to be displayed when the recipient party gets the call, especially when I call overseas.

Vorteile

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money. Has always worked well and their support was second to none in helping me with the endless setup questions I had.

Nachteile

Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.

Vorteile

Function to have a notification email when you miss a call because the software was not open is really useful.

Nachteile

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

Vorteile

Is easy to set
Perfect and fast customer support
Affordable price and all in one solution
Chat assistance

Nachteile

They follow the user during the process of setting of account and this is really important specially for small business

Vorteile

Easy to use
Easy to see reports
Good set up with my phone system
Multiple numbers easy to set up .

Nachteile

A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app.

Vorteile

So intuitive, easy to set up, so quick to add users. The cost savings are very attractive. The main administration page is clearly laid out.

Nachteile

Auto provisioning for all types of phone would be very helpful. Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

Vorteile

VOIP studio is easy to use and has been working for us know for over 12 months. The support is very good when we have had issues and problems soon overcome.

Nachteile

As always with VOIP, there is a bit of messing around at first in configuring all the headsets and handsets.