Nutzerbewertungen im Überblick
Über Highrise
Highrise ist eine CRM-Lösung für kleine Unternehmen mit Kontakt- und Aufgabenmanagementfunktionen. Die Software ermöglicht es Nutzern, die Kommunikation mit Kunden zu verfolgen, sodass Teams den Status von Geschäften und...
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- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We've been with Highrise for almost 10 years and it has transformed our client relations/servic...
Assists us greatly in client relations and sals.
Vorteile
Ease of use. It is very simple and straight forward. The API integration is also wonderful. As a wedding photo studio, we use it like a client "diary" of sorts to help with the entire planning process.
- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
It's been very helpful tool for managing data
Vorteile
Easy to use and clean interface. The import and export tool works fantastic and I like the way how new features are brought into the system that helps the user to push the needle and achieve more and better organized.
Nachteile
I'd say I do not like anything least about Highrise, but it would be great to have the ms-outlook integration just as other new CRMs provide so it makes life easy to work with email client and highrise all at the same time.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Only for very basic CRM use
Vorteile
HR is fairly easy to use and I've found your customer service reps to be friendly and helpful
Nachteile
The functionality of HR is just not up to snuff for our business. Perhaps most important is the lack of ability to perform search queries based on search criteria/tags. This CRM definitely is only fit for very small/low budget businesses or those with little experience/need for a robust CRM.
Die besten Alternativen zu Highrise
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My Favorite CRM — For a Team of One
Vorteile
As an entrepreneur this is my favorite CRM for new startups. It is so easy to use, and is optimized for keep track of contact information and previous communication. As a solo salesperson this is all you really need.
Nachteile
It doesn't support the amount of deal flow that a more robust CRM like Pipedrive or Salesforce supports. It has the ability to track deals, but doesn't organize them into reports or swim lanes like Pipedrive does.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Lightweight CRM for Small to Mid-Size Companies
Vorteile
I evaluated a bunch of CRM tools, and found that Highrise offered perfectly adequate functionality for my needs at a fraction of the price of other CRM tools on the market. I was able to track customer contacts, share customer contact details with members of my team, set up reminder tasks, and easily import and export lists.
Nachteile
Nothing. It did everything I needed it to do and was easy on the budget.
- Branche: Religiöse Einrichtungen
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Recruiters for our company were in need of a collaborative CRM software for teams. Highrise...
An easy to arrange setup that got us quickly started adding in our people and them adding in their contacts made us really happy. The email integration works amazingly so we can track contact interactions. Now we are picking up on connections with more contacts as we build a pipeline of interested engaged potential!
Vorteile
It's really pretty easy to get started and moving your recruiting team forward, and the flexible filters and tags make arranging what you want easy.
Forming teams, passing info in, integrations with related software, importing and exporting are all very quick. Email integration with Google works perfectly!
Nachteile
It's still being built and the language around Cases and Deals bear a single mode feel to them that could become more useful with additional ways of measuring what you are doing. Analysis is available for about 1 months time, but year on year is limited.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Fast and lightweight CRM software with very attractive pricing
Vorteile
Very affordable, just enough features to work like a charm, easy to understand and use, zero training software
Nachteile
APIs only good for the first 20 hours of coding, lack of triggers, hooks and customizability (partially on purpose for good reasons)
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super easy to store client information, conversations, notes, etc.
Vorteile
Ease of use, access from web or mobile. Constantly adding new features
Nachteile
We don't have the need to use cases, deals, or tasks, so I am under utilizing the power of the software but still feel it's a fair value.
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Support has been great, (email only) but great.
Vorteile
Minimalistic but feature packed. Gets us to the point, which is, contact customers sell them stuff.
Nachteile
Lacks some sales process parts but there are workarounds. Search has gotten slow now that we have 20,000 prospects.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Simple but Great
Vorteile
High rise is extremely straightforward, clean, and user friendly. The tasks are extremely easy to manage and team leaders get great insight into what everyone is working on. We rely heavily on the email integration for logging customer account activity and assigning accounts.
Nachteile
With simplicity comes limitations. This CRM serves our small company well, but for a bigger company with mare email marketing this is not going to offer you the most robust features
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Highrise is close to perfect, with responsive and helpful customer service
Business contact info and organization is excellent. Great customer support.
Vorteile
Highrise makes building your business contact list easy, with plenty of options for organizing them. Best of all is the way of filtering through tags. Sure, every site has tags, but if you really care about them as a way of creating lists and sublists and sub-sub-lists, you typically can't. Highrise's gives you a great way to view to filter through your contacts by adding/subtracting tags or word search. When I've run into problems or questions about certain features, the Highrise team is great at replying with real help. I'm not used to getting an answer so quickly from a website team without being put through the grinder of being put on hold or a beauracracy of emails, but Highrise has been stellar on that front.
Nachteile
Inputting your contacts is easy, with two available tabs for "person" or "company." However, you have to know which one you want to do before you start, because switching tabs/modes will erase any info you've already typed in. Would love Highrise yet more if they found a way to switch between tabs while retaining that info.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Highrise is a Great CRM
Solid product, love seeing it being actively improved on a regular basis. Also have been using as easy to share task based system. LOVE the way I can add a bcc email address to help file all customer email conversations, that and the search make for a huge insurance investment to ensure we always know what was said for each client.
Vorteile
Easy to use, easy on the eyes, super functional.
Nachteile
Integration with Gmail is neat, but what about the rest of us?
After reminder or todo passes the expiry date program doesn't keep reminding user of old/late task (which is essential)
Would love to see some 'health' so clients that haven't been touched for awhile popup as needing a call/attention.
- Branche: Philanthropie
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Highrise
I would recommend it!
Vorteile
I have been using HR for 4 years, and I find it to be an asset to the company I work for. The whole team is able to follow customers and projects with ease. I would recommend HR to other companies to enhance their existing customer service programs.
Nachteile
No nice integration with email (outlook) – Adding contacts and tracking general communication is clumsy at best and a huge pain at worst. Many times Highrise refused forwarded emails (one of the ways to get them in the system)
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Highrise, probably the simplest CRM to use
Vorteile
When I used Highrise I loved it foremost for its simplicity. It has a very simple user interface, where you can see that things were thought through very well. This simplicity should not be underestimated because it's this what makes a CRM being used.
Nachteile
The downside of the simplicity is of course that it sometimes felt like features were missing. For example, integration with social media platforms - ie the ability to easily log those activities was a bit cumbersome. Most CRMs today also support some form of email marketing integration.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User friendly and helpful for account management
Nothing more to say :)
Vorteile
Easy and logical, love it! To keep all notes and and details in one place, as well as a great way to view and contact clients. Email feature that keeps email in the account is great, as well as recent views is a nice feature.
Nachteile
There are a couple of overlapping functions that I think could be adjusted. Like having overlapping emails as the same email may own multiple accounts.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great CRM for small businesses
This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.
There is no reporting functionality (yet), but there are a few providers that offer deal funnel reporting a.s.o. Also, Highrise integrates nicely to Gmail with an external tool. All in all, you won't loose much money trying it out and I'm quite sure you will be pleased with it!
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Use this run our small company.
Helped us organize our second biggest asset, our contacts.
Vorteile
The software is wonderfully simply and efficient. We tried other CRMs and hoo boy were they overwhelming to the point of absurdity. I think the CRM space is filled with products designed for companies that are size of small countries. Highrise understands reality better than most.
Nachteile
My only gripe is the number of "Deals" I get for my tier. It's a tiny gripe to be sure, but an extra five would be great.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Highrise-the best CRM with Everything.
The first thing you notice about Highrise CRM is their email customer service. They answer quickly and completely. (Less back and forth emails). The next thing you notice is that they are always, always improving. Coming out with new features.
Vorteile
Good price for a "complete" CRM program!!
Nachteile
No phone support -- but hey -- they have answered my emails very quickly!!
- Branche: Einzelhandel
- Unternehmensgröße: 10’000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great CRM and Note Software
Vorteile
I had the privilege of using highrise when our organization was starting up and note taking was integral, but not vital to our success. Highrise is a great tool with good logging of history and a user-friendly and clean interface
Nachteile
The system doesn't always have the deep info set that many have come to expect out of CRMs. This is the reason that we ended up leaving for a different tool.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
We have tried nearly everything on the market and for value and ease of use, nothing compares.
Time and ease with which we can onboard users.
Vorteile
Simply the best value on the market today. Simple, effective and flexible for most needs. If a specific function is not included it is usually available via Zapier integration
Nachteile
We would like to see further development of the mobile applications specifically file management with drag and drop functionality on iOS
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
I found a product that was simple to use and flexible with data fields.
Fast and simple to use. Keeping data base updated is quite easy with mass update from list suppliers
Vorteile
Two things, the screen isn't taken up up with demographs. its on the right side of the screen the majority of the screen is left for notes and what our interactions are with the client. I can't commit on Customer Support, I haven't had to call them.
Nachteile
I find it somewhat difficult when I forget someone name and there's no company association, it can take some time to look through all the Bob's in the database.
- Branche: Internet
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
This system was very easy to use.
I was able to get customer information and communication organized.
Vorteile
This system was very easy to navigate. I would recommend this CRM for its ease of use. There were not many intricate features.
Nachteile
It would be nice if there was team communication for this software. Additionally, there was no good way to track monetary values.
- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A CRM that makes life much easier!
I stay on top of communications with my clients.
Everything I've wanted the program to do for my business thus far, it has done quickly and easily.
Vorteile
I find this software very intuitive (which I very much appreciate, as I'm *not* a hardcore computer person). I can find and sort my contacts in a host of different ways, easily set reminders to follow up, keep track of whom I've contacted, when I've done it and perhaps best of all, exactly what I said!
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
BEST CRM EVER
I love this CRM system. I use it to keep an accurate record of purchases clients have made, along with the outreach I do for the client.
Nachteile
I have no complaints.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy and Great Value
We were organized with storing key customer information.
Vorteile
Cost for what you get. We have a small company, but this was organized, loved the email feature and very easy to use.
Nachteile
I don't think it has a link to calendar function.
