Nutzerbewertungen im Überblick

Über Connecteam

Connecteam wurde als All-in-one-Lösung entworfen und entwickelt. Mit einer mobilen All-in-one-App kannst du problemlos Außendienstmitarbeitende einbinden und verwalten. Connecteam bietet eine leistungsstarke Mobile-First-Plattform...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.7
Funktionen
4.6
Bedienkomfort
4.7
Kundenbetreuung
4.9

Nutzerbewertungen zu Connecteam durchsuchen

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Fiona
  • Branche: Hochschulbildung
  • Unternehmensgröße: 501–1’000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.1.2019

A Great App with Great Support at a Great Price

It is a user friendly tool that has made communication within the department of the institution easy.

Vorteile

Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Nachteile

Hardly can i mention any dislike. It is a great product and i love it.

Natalie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 21.4.2023

10 Fitness Review

I love connecteam. It's really brought together our business and we've leveled up our training and development. The company culture has improved because we post daily updates on our sales and the employees get to like and comment. Very happy with our experience. The site does go down too frequently for my liking but overall satisfied.

Vorteile

Easy to use. Flexibility with features. All in one app

Nachteile

I would like to be able to have a scoring system for forms. We do cleaning audits and sales audits and we would like to score them. We are currently using Go Audit platform because connecteam does not have this feature yet. Either upgrade the quiz feature to be more flexible or add scoring to forms.I would also like to have connecteam integrating with ADP so we can use it for scheduling, payroll, time off and automated user management

In Betracht gezogene Alternativen

Litmos

Antwort von Connecteam

Thank you so much for your review!

Can you please email me at [email protected] so we can talk about the scoring you're looking to have in your forms? I would be happy to better understand the use case :)

Thanks again!

Beantwortet am 28.4.2023
Josh
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

2
Bewertet am 6.3.2023

Buyer beware (you get what you pay for!)

Their "customer service" is all online through chat, and they will always "put in a fix" and then expect you to go read some stupid newsletter to see if the fix has been implemented. They can't seem to see anything from their end as well, so they're constantly asking me for screenshots or videos of the issues. Their managers don't seem to care either. I had a video chat with one to discuss a bunch of the time-eating features, he didn't take any notes and only seemed interested in one thing that "should've been working," and still doesn't. They clearly don't care that their product is sub-par.

Vorteile

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

Nachteile

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

In Betracht gezogene Alternativen

Visual Planning

Gründe für den Wechsel zu Connecteam

Price, but again, you get what you pay for I guess.

Antwort von Connecteam

Thank you for your feedback, Josh.

We're sorry to hear you have such negative feelings about the platform and would like to improve as much as we can.

As for the schedule - did you try to have a live meeting with your account manager? That can help us understand what's important for you when scheduling your team, and advise on the best tools to do that (templates, open shifts, repetitions, etc.).

As for the customer service you've received, the reason the team asks for screenshots or videos is in order to identify the problem. If it's a technical issue that's not happening in all accounts, it means we can't reproduce it. If we can't reproduce it, we can't understand what needs to be fixed. While this can be annoying, it's important so we can help. If it's not a technical issue, we need to understand exactly what you're doing in order to advise.

My name is Chen and I'm from the product team. If you'd like to talk to me directly, please email me at [email protected]. Thanks!

Beantwortet am 8.3.2023

Die besten Alternativen zu Connecteam

Renee
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 13.2.2023

Connecting the team with one simple app!

Overall Connecteam has simplified our payroll system in allowing us to have the entire team connected in one place. We used spreadsheets previously and this is much more user friendly for the employees who have a harder time with computers and cell phones.

Vorteile

The ability to make various timeclocks for each department so that the clients we are working under is specific. This helps drastically with our billing for work.

Nachteile

The shift attachments are not fully customizable. Drop down lists with text boxes would be much more convenient for our use.

Antwort von Connecteam

Thank you so much for your review!
It's great to hear you're able to manage your team's day-to-day using a single, easy-to-use app :)

In the Time Clock's Shift Attachments feature, you have the option for a Dropdown and Text fields, alongside the Number, Image Upload, File Upload, and Digital Signature fields.

Can you please email me at [email protected] so we can connect? I would love to better understand your feedback (as this review is anonymous, I can only comment but can't reach out privately).

Looking forward to hearing from you, and thanks again for recommending Connecteam!

Beantwortet am 16.2.2023
Steve
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.4.2023

Connecteam forms

Overall, Connecteam is very useful in reducing paperwork and increasing productivity. You just have to be creative when building out your use case. Also, customer service team is absolutely fantastic!!! They are fast to respond and the technical team is quick to sort any issues. I would say that any short comings with the platform are more than balanced by their support team!

Vorteile

Connecteam forms are definitely most used and have helped realize the most cost savings across the board. Forms have increased productivity and reduced response times. We are utilizing a small part of the training tools but not enough to fully review. After using for 6 months, we will be slowly making use of more features as people get used to the platform. I can definitely see the ability to digitize a whole company and run it on the platform.

Nachteile

There are a few small features here and there that would make things more useable when building tests on the knowledge platform and also the output of forms and results would be enhanced if you could export into multiple formats.

Lauren
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2023

Incredible tool - made scheduling & payments a breeze!

Vorteile

Connecteam has been an incredible tool, used daily by our team for the last 2 years. I'm so impressed with the technology and growth, and we're grateful to have been one of their earliest adopters. Connecteam makes scheduling and payments such a breeze! The time clock functionality, internal messaging, and calendar views in Desktop AND mobile allowed me to coordinate with my fully remote 24/7 team anywhere, anytime.

Nachteile

Zero complaints. A few times there were some glitches or outages, expected with growth & tech, and Connecteam was always so quick to resolve them!

Antwort von Connecteam

Thank you for being a significant part of our journey! We highly appreciate you sticking with us through the highs and the lows, and we can promise you we have amazing plans for the product looking forward :)

Beantwortet am 19.4.2023
erika
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.4.2023

Tons of functions, user-friendly, outstanding customer service, great value

Connecteam has allowed our small-but-growing grassroots nonprofit finally centralize and combine staff scheduling, time tracking, and payroll data on one easy-to-navigate, comprehensive platform. And the customer support experience is truly exceptional.

Vorteile

When choosing any service-provide, customer service is one of our most important criteria. We've been extremely impressed by Connecteam's online support team. They are always super professional, responsive, knowledgeable, patient, friendly, and thorough. And they reply literally within minutes! Or get back to you via email within a matter of hours. This is highly unusual, but especially given the very reasonable cost.

Nachteile

I think the Updates function is a bit clunky, and simple features like adding emojis or scheduling send time don't come with our subscription.

Antwort von Connecteam

Thank you so much for your warm feedback! We are working hard on building the best customer support team on the planet :) Your kind of feedback helps us understand we're on track!

Thank you again for the amazing review :)

Beantwortet am 19.4.2023
Paul
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.3.2023

Wouldn't live without Connecteam

Excellent, couldn't live without connecteam now

Vorteile

Connecteam is perfect for small or large companies to help run everything within your company.Works brilliant for us at B&F Construction Ltd running multiple employees and booking their jobs in for them to see on their mobile PDA's They can except jobs on the connecteam app and can see all documents needed to work with us.

Nachteile

Least, only one thing i have found a problem is not seeing employees absences on the monthly planner, because of this the admin make mistakes and book people in when they should be off.

Antwort von Connecteam

Thank you so much, Paul!

Approved absences always show on all schedules completely automatically so you get a conflict if trying to book someone on their day off.

Can you please email me at chen@connecteam.com so we can take a look at that together? Thanks!!

Beantwortet am 15.3.2023
Tammy
  • Branche: Regierungsbeziehungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.4.2023

Conneteam knowledge

Connecteam is a fantastic platform.

Vorteile

I love that we can send a message to them, and they answer quickly. They ask questions about the problem or issue I'm having and resolve it. If I am learning a different part of Connecteam, it has much information to see what I need to do; if not, I can ask them, and they will help us.

Nachteile

Right now, nothing. Before it was, users could not download their timesheets into Excel; only admins and owners could. I brought this to them, and now we have it. So at the moment, I have no Cons.

Khothatso
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 16.8.2022

Great for team communication

Vorteile

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

Nachteile

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Antwort von Connecteam

Thank you so much, Khothatso!

We're not sure about using too much RAM on your browser, so feel free to connect with us at [email protected] if you'd like us to take a look at that for you :)

Thanks!

Beantwortet am 21.8.2022
Robert
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.8.2022

I am damn fussy and this is the closest thing to perfect I have found

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy.
We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

Vorteile

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly.
Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

Nachteile

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

In Betracht gezogene Alternativen

Deputy

Warum Connecteam gewählt wurde

Deputy involves a lot of cut and pasting to repeat shifts. Got right up my nose. I have heard that has been addressed since.

Zuvor genutzte Software

Deputy

Gründe für den Wechsel zu Connecteam

we had an opportunity to move to BrightHR but I assessed the scheduling as being quite inferior to Connecteam, which is the same reason we moved on from Deputy

Antwort von Connecteam

Thank you so much for your detailed review, Robert!

We appreciate your support and feedback and already forwarded it to our Product teams :)

Thanks again!

Beantwortet am 21.8.2022
Audrey
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 2.9.2022

Connecteam offers user friendly and efficient ways to manage a business.

Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.

Vorteile

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

Nachteile

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Antwort von Connecteam

Thank you so much for your detailed review, Audrey!

We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :)

As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :)

Thank you so much!

Beantwortet am 13.9.2022
Brittany
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.11.2020

Fantastic app and customer service team

We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.).

After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.

Vorteile

- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations)
- The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress
- The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting
- The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver
- The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still
- Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

Nachteile

Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved:
- Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful.
- The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly
- It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets)
- At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

In Betracht gezogene Alternativen

Clockify

Gründe für den Wechsel zu Connecteam

Geo fence feature Robustness of app features Client service

Antwort von Connecteam

WOW Brittany!

Thank you so much for taking the time to write such a detailed review of Connecteam!

Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :)

You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases!

Thanks again for the feedback and product suggestions, you're awesome!

Beantwortet am 4.11.2020
Sarah
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.8.2021

ConnectTeam helped us transition from a handful of productivity apps to ONE.

We are very satisfied with the app, as well as the service! Thank you for helping us work through the initial transition and we appreciate your team's attention to detail. Our staff have adapted to using the app with incredible ease and we are looking forward to using this as a tool moving forward.

Vorteile

The user-end is designed for mobile use, so it's super convenient and easy to use your personal mobile device to stay connected with the team. There are so many time-saving features available that take advantage of the tools we already have on hand and make an impact on our daily operations. The mobile app is clear, looks great, and even incorporated our logo into the initialization window. Very professional.

Nachteile

Our previous scheduling software had quite a bit more clarity and control over schedule creation, shift swapping, time-off requests, and general management. ConnectTeam has a functional scheduling feature, which is honestly better than some of the other apps out there, but this aspect could use some improvement. As with any good app company, they have assured me they are continuing to develop this feature and will release any improvements in an update.

In Betracht gezogene Alternativen

Deputy, Factorial und Homebase

Warum Connecteam gewählt wurde

We needed an app with a reliable notification system to ensure our team was on the same page. Having one app for an abundance of functions was helpful so we could consolidate our resources, saving us time and money.

Zuvor genutzte Software

When I Work, Slack und ClickUp

Gründe für den Wechsel zu Connecteam

ConnectTeam had more features that were useful to our operations and the pricepoint was within our budget.

Antwort von Connecteam

Sarah, you're amazing :)

Thank you so much for taking the time to write such a detailed review, and share with others about your positive Connecteam experience.

At Connecteam, we do nothing else but building a product that helps companies manage their remote teams easily and efficiently, so as always, you can expect improvements coming out on a regular basis :)

It's really great that you were able to combine so many other softwares into one and become more productive as a company.

Thanks again, and please make sure to reach out to our team for more feedback and things you'd like to see in Connecteam :)

Beantwortet am 31.8.2021
Richard
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.8.2022

Connecteam is the winner.

It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Vorteile

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices!
Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

Nachteile

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

In Betracht gezogene Alternativen

Jobber und Planday

Warum Connecteam gewählt wurde

Didn't offer the scheduling variations, and from memory GPS wasn't available?

Gründe für den Wechsel zu Connecteam

Primarily the way the schedule job planner works. Connecteam is the best for ease of use and simplicity. Planday and Jobber were far too expensive, and we use our own downloaded PC based payroll software (12Pay) that works the best for us. So we don't need an all dancing all singing app for all.

Antwort von Connecteam

Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :)

As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :)

As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis.

If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected]

Thanks again :)

Beantwortet am 14.8.2022
Don
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2020

Save time and money with Connecteam

During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.

Vorteile

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Nachteile

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Antwort von Connecteam

WOW Don! Thank you so much for taking the time to write this amazing review!

We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it!

Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed!

Thanks again for being so awesome :)

Beantwortet am 30.7.2020
Sierra
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.12.2020

All of the tools I need in one place

Wonderful. The software is easy to use and makes things quick to work around.

Vorteile

I love that it allows me to do my basic day to day scheduling, time audits and staff management. The features that won me over though, were the messaging capabilities, the training portals and the quiz features. In our industry we change sales often. I love having a quiz feature to publish the sale and make sure my team is updated on all of the ins and outs.

Nachteile

I wish this had a payroll processing feature so it could be a complete all-inclusive program, currently I export my teams timeclock and send to payroll. If payroll could just log in and distribute that would be amazing.

Antwort von Connecteam

Thank you for this amazing review Sierra!

You can't see it from here, but we're blushing :)

Beantwortet am 30.12.2020
Becky
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 19.8.2021

Practical, efficient & cost effective solution

Use it everyday, works well for what we need within our budget.

Vorteile

Easy to setup and implement with a large team. Video tutorials make teaching your less than tech savvy employees simple.

Nachteile

Would like for it to link the different areas together, user info to timesheets, schedule, workflows, etc. Feel like you are duplicating some important info. Needs timesheet approval flow.

In Betracht gezogene Alternativen

Contractor Foreman und Paycor

Warum Connecteam gewählt wurde

Company owner

Zuvor genutzte Software

Contractor Foreman

Gründe für den Wechsel zu Connecteam

Map screen with employee clock-in locations (owner chose based on this)

Antwort von Connecteam

Thanks for the feedback, Becky!

We 100% agree with linking some areas and already do that in some places on the platform, and more will be added!

As for a timesheet approval flow, that's on our roadmap for the very near future!

Stay tuned for our product updates coming out regularly :)

Thanks again for your review!

Beantwortet am 31.8.2021
Raquel
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.4.2021

All in one with great services!

Scheduling
Moving from weekly scheduling to Monthly Availability
Increasing communication with the team
Having an interactive directory is a plus!

Vorteile

The customization of almost everything made it user-friendly for our team. Also, the communication tools make it a great experience for the team.

Nachteile

Availability function in the Scheduler - It would be good if the users are allowed to change the Availability notifications. It seems that they get so many notifications if the Admin updates the Availability

In Betracht gezogene Alternativen

When I Work und Homebase

Warum Connecteam gewählt wurde

Connecteam offers all of those tool in one. Amazing!

Gründe für den Wechsel zu Connecteam

Honestly, their price, training materials, customer support, and tools customization of connecteam surpass all of them.

Antwort von Connecteam

Thanks for the amazing feedback Raquel!

An easy-to-use, all-in-one solution to manage your employees is what we do!

And it's great to hear that you were able to reduce the number of tools you're using, and centralize everything under one roof with Connecteam :)

As for your feedback regarding the availability, we'll have a team member contacting you for more details so we can see how that can be improved.

Thanks again!

Beantwortet am 20.4.2021
Lori
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2021

Great Experiences!

First of all we have been wowed with the responsive customer service from Reps who all have an expertise. We have found everyone we have worked with or asked questions of to be very knowledgeable.

Vorteile

Love the interface and its very user friendly

Nachteile

At this time I really can't think of anything.

Antwort von Connecteam

Thank you so much for the amazing review, Lori!

All customer-facing employees in Connecteam are no less than real Product Experts! We spend a lot of time and resources on making sure that each and every one of us knows the product, the common use-cases, the main industries our customers are from, and more! We believe that's the only way to provide our customers with an excellent product and top-notch customer service :)

Receiving this acknowledgment from you is a big deal for us, so thank you!

Feel free to reach out to us at any time if you have any feedback or suggestions for us :)

Thanks!

Beantwortet am 3.10.2021
Alhassan
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.7.2021

No more slacking by lazy team members, cos everyone's input and activity gets tracked...

The administrative aspects of managing teams can be very hectic, but Connecteam helps make it significantly easier. Preparing timesheets and submitting them at the end of the month no longer takes me a full day to complete; I am able to generate reports on the go and at any point during the month. Also, Connecteam's automated alerts and notifications allowed me ample time to make the necessary adjustments to make up for upcoming staff leave periods.

Vorteile

The best thing about Connecteam is the extreme ease of use. My field agents with low-capacity devices no longer have an excuse for not filling out their timesheets and liaising their activities with me and other team leaders. Secondly, the layout of the interface makes navigation between pages and functions very smooth.

Nachteile

I have zero complaints from using Connecteam. It exceeded my expectations more than threefold.

Antwort von Connecteam

Thanks for the awesome review, Alhassan!

It's great to hear Connecteam helped you and your team to save time and be more productive :)

Beantwortet am 25.7.2021
Karen
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.3.2022

Explore the features they are gems

I am getting the forms and documents I need from the field. They were using paper forms before this and would lose them, forget them...bottom line we would never get them in the office. Getting the documentation keeps us OSHA compliant and helps us with unemployment claims if we had a legit reason to terminate someone. Also, I cannot stress enough, their support is fabulous. I scheduled a training online and the rep that helped me, [SENSITIVE CONTENT], was phenomenal! She continues to reach out and offer to help. She showed me all of the extra features that I really did not anticipate using and I am so glad she did.

Vorteile

I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

Nachteile

Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

Antwort von Connecteam

Amazing review, Karen! Thank you so much!

It's great to hear Connecteam helps you better manage your business and team, save time, and automate day-to-day workflows.

As for the capabilities you're looking to have in your plan without upgrading again, the best would be to communicate that to your Customer Success Manager at Connecteam and ask if there's something that can be done to help :)

Thanks again for your positive detailed review!!

Beantwortet am 24.3.2022
James
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 7.9.2022

Overall Good Product

Vorteile

Intergration with QB was easy and smooth. Once trained the interface is easy to navigate

Nachteile

The workflow section seems unnecessarily difficult to navigate. Adding contacts and syncing them to jobs is very clunky

Antwort von Connecteam

Thanks for the feedback, James!

We would love to hear more about what you think can be improved in Workflows. Being such a flexible product for so many different use cases, we try to keep things simple yet super customizable :)

As for the schedule - the jobs are the contacts :) Under the notes section of each job, you can type any information you'd like, including phone numbers and emails, which will turn clickable automatically so your users can easily use them in their app. If you're using the Directory as well to add contacts that's great and your users can access that information even if not scheduled to a shift in case of need :)

Either way, we'd love to hear more about how we can improve! Please reach out to us at [email protected] so we can connect and get more insights from you as a loyal Connecteam member who's been with us for the past couple of years :)

Thank you so much!

Beantwortet am 18.9.2022
Samuel
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 9.3.2023

great product, even better customer support

Vorteile

speed of softwaretemplatescustomer supportnew featuresopen communication from team

Nachteile

costgoogle calendar automatic API update

Antwort von Connecteam

Thank you so much for your feedback and for recommending Connecetam :)

Beantwortet am 22.3.2023
Tom
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.6.2022

Connecteam Hits the Mark

The Connecteam always reached out promptly--within minutes--to help resolve my issues. Even if the issue wasn't resolved, the still kept in touch to let me know what was going on.

Vorteile

It allowed me to process payroll quickly and accurately, reducing payroll processing from a 6 to 8-hour tedious (and dreaded) operation, to less than an hour, even during peak season.

Nachteile

Processing payroll for a bimonthly period was not easy, and we never quite worked all the bugs out with that. In the end, it was easier to switch over to biweekly pay periods to eliminate the problems with calculating overtime across calendar weeks.

Antwort von Connecteam

Thank you so much, Tom!

It's great to hear you're able to save so much time on your payroll process, and that you find Connecteam to be simple and easy to use :)

A few months back, we've added multiple new overtime options to accommodate our customers' most common use cases. If you think there's room for improvement, can you please contact me personally at [email protected] so we can work on that with you?

Thanks again for writing this 10/10 review of Connecteam!

Beantwortet am 16.6.2022
281 Bewertungen