Paymo Erfahrungen

Vorteile

The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.

Nachteile

It's lacking a client portal, where they have all information about their project and invoices

In Betracht gezogene Alternativen

Harvest und Invoice Ninja

Gründe für den Wechsel zu Paymo

The always-visible timer and invoicing with timesheet abilities.

Vorteile

Billing, invoicing, expenses, time tracking, project planning, task planning and tracking (in app), Gantt charts. 50 or 100 GB storage. With every new account user I invite I can select their permissions.

Nachteile

Time tracker doesn't shut off or pause if left on by accident or if I step away from the screen. Project manager isn't as robust as the rest of the software and Gantt charts aren't included in the small office plan.

In Betracht gezogene Alternativen

LiquidPlanner und Wrike

Warum Paymo gewählt wurde

Paymo is a bit beefier

Zuvor genutzte Software

Teamwork und Zoho Projects

Vorteile

Paymo's ease of use is disarming: it allows you to configure your project and your tasks in an instinctive, fast and reliable way

Nachteile

Working in Paymo I often feel the need to represent my projects in alternative ways, such as a mind map, or generally a graphic board .. but this is not possible in Paymo

Vorteile

Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.

Nachteile

I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo

In Betracht gezogene Alternativen

TimeCamp, FreshBooks, Harvest und Clockify

Gründe für den Wechsel zu Paymo

It did everything I needed it to and then some, but it was still simple and well thought out. Every feature is a real feature, there's nothing that's been shoehorned in or half-baked. Also, the workflows are really flexible, so I'm not stuck in "their process", I can use my own preferences and workflows.

Vorteile

Simplicity, intuitiveness, speed, Good user experience (UX).

Nachteile

Frequent updates, I have nothing more to add.

Vorteile

The best part in Paymo is to have time tracking, projet/task management and invoicing in one unique tool, it saves me lots of time. I always know what I have to do and where my time goes. Billing my clients is a no brainer.

Nachteile

I would love that Paymo adds some CRM and accounting features !

Vorteile

The ability to manage and track time is essential – it's very powerful.

Nachteile

Not possible to change hourly rates and retain archive rates for jobs. Project management interface could be slightly more user friendly. Minor points though!

Vorteile

I’ve been using Paymo for a few years now, and it’s become an essential tool for my business. It helps me save time for time tracking, for project management and for invoicing. I also like that they constantly renew and improve the product often. They have great customer service and it’s easy to reach them. I recommend them to all designers who want to make their life easier!

Nachteile

Automatic tracking is a new feature that needs refinement

Vorteile

They keep making the app better all the time... not many apps keep updating for a better experience

Nachteile

I don't have anything bad to say about paymo. This is a great app

Vorteile

It’s a breeze to use Paymo’s time tracking system and have it flow through when invoicing clients, with the time sheet attached to the invoice! Super useful, handy and easy to work with!

Nachteile

I couldn’t really thing about cons to be honest, there’s no such feature that I can say Paymo is missing!

Vorteile

I like the flexibility of Paymo. Things are tailored to each day because it makes planning out large projects easier. It also allows for more productivity because we can see what needs to get done for each client right on the main screen. Paymo is also clean and pleasing to look at.

Nachteile

Something I would like to see improved is the "Progress" settings. As a design/web development company, we have a lot of projects that need to get approved by multiple people so we constantly have dozens of tasks pending/stuck. If there could be a section made specifically for stuck/pending/follow up tasks just to make our Home page less cluttered that would be helpful.

Vorteile

Paymo helped our small business organize projects and boosted automation functions of our working process really well. We were already used to tracking time under project tasks before trying Paymo, but we were looking for a software that could streamline the full process from the start of a project to the end, while covering the financial aspects as well. The best thing about Paymo is the ability to automate the working process through templates, and to be able to customize at every level. We also really appreciate the Help Center (the attention to detail and clear explanations have been very useful) and customer support.

Nachteile

It was pretty time consuming at first to get set up on Paymo and learn how to make it work for us, but this can be true for any new software. A more thorough tutorial or very obvious recommendations to use the Help Center would have helped us at the beginning -- it took a bit of time for me to discover all of the great pages on the Help Center.

There are some very specific features that would be useful to us that are not currently options:

1. An option to round-down instead of round-up in increments of time for time reports.
2. More user-friendly and intuitive customizing options for the templates, instead of relying on custom code to really change the appearance.
3. A pay roll feature to track pay days/periods and previous pay for employees, as an extension of time reports or time sheets.
4. The ability to manually edit the "Cost" sections on templates, after they have been automatically filled while adding from a project's tasks or time sheets.
5. Something to consider in the future is adding an entire new feature focused on the financial statements side of accounting. This would be very attractive since it would mean having nearly all of our business management happening in the same place.

We are still getting used to Paymo and all of its functions, so may have more feedback in the future!

Vorteile

For me, PaymoPlus TimeTracking software is the best feature that Paymo offers. Easy to set up, don't miss any working time and gives me the chance to understand the tasks where I spend most of the time. The time reports are great to understand what is more time consuming from my daily tasks and the fact that I can have several projects and clients makes it so easy to work with.

The fact that I can use an automated software to track my tasks made me safe a lot of time.

With other similar time tracking apps I tested, I always needed to trigger it manually or take a lot of steps. With PaymoPlus, just start recording it and nothing is missed. It captures all your activity

Nachteile

There's nothing I like the least, but maybe it would be nice to have more dynamic ways of adding rates or billing options.
As a freelancer, I often work at a specific rate per word (for example translations and proofreading), or rate per article, so it would be helpful to have such options of adding different rate settings.

In Betracht gezogene Alternativen

Jira, ActiveCollab, Zoho Projects, Quire, Trello, Basecamp, Zoho Creator, Asana und Podio

Gründe für den Wechsel zu Paymo

Has it all, easy to use, I'm a huge fan of PaymoPlus as it tracks all that I do over the day and it's easy and quick to link to customers and tasks. I'm a freelancer so many of the apps available fit more teams than just one person hence offering stuff I really didn't need. Some of the tools I tried were nice but always missed at least one or 2 features I really needed. Many didn't have a live time tracker, and the ones that had some sort of time tracking option was a pain to use. I wanted something that did it for me in the easiest way possible, didn't have invoice options, etc. I also found some of the software was too complicated to use, not user-friendly nor intuitive and the worst, you need to adjust and adapt to the software instead of the other way around, where you can customize and set up all at your own preferences and way of working. Customization is a big plus with Paymo and comparing the number and quality of features it offers, it's a fair price to pay for. I tested a few more than I included but can't remember the names anymore...

Vorteile

I've found that the user interface and features available in Paymo out perform other software available.

Nachteile

I did like that you can create online signed contracts on Bonsai - this was great for the design industry as I tend to have ongoing contracts with clients.

In Betracht gezogene Alternativen

Jira

Warum Paymo gewählt wurde

Features such as tasks just were not detailed enough for my liking.

Gründe für den Wechsel zu Paymo

Cost vs Features. I'm run a small company so need to keep cost as low as possible until I scale - Paymo is perfect as when I grow I can buy more users accounts.

Vorteile

Quick & easy to get started & great support. Managing tasks & time is awesome with Paymo. I am a huge fan of the calendar views. They have a great set of filters & tweaks you can make to the views. They also offer a great kanban board.

Nachteile

Invoices could be improved a bit but they're ok. I do need to spend some time learning more about how to build invoices with Paymo.

Vorteile

The ease of use and ability to switch views of dashboards, tasks is great. The functionality of tracking time without using a third-party tool is also great.

Nachteile

No desktop or mobile version and cost is slightly higher than competition.

In Betracht gezogene Alternativen

Trello, monday.com und Asana

Warum Paymo gewählt wurde

Paymo was a lot more specific to our industry and was more user friendly.

Zuvor genutzte Software

monday.com

Vorteile

Paymo is very useful for budget and billing control, time tracking and customer and project management.

Nachteile

I would like it to have more advanced functionalities like CRM

Vorteile

I've always done freelance work and tried to track my time on Excel. No more. I love being able to track my time to the minute on projects and tasks with Paymo, then have those timesheets translate automatically into invoices which I can then send directly to my clients. Also helps me see what I'm spending my time on. Although I've barely scratched the surface of its functionality, it's become a necessity (and a luxury) now that I've gone full-time freelance.

Nachteile

I'd like to be able to drag-and-drop tasks, projects, etc. (if only because I may have set them up incorrectly in the first place). That's not available yet.

Vorteile

I have looked at several options for my company and decided on Paymo for the following reasons:
- The software has a very clean and intuitive interface
- One of the best features is how you can customize how projects are set up and tracked. You generate a task list that is checked off as you move trough the project. This is an amazing feature that organizes the project while it tracks it. It took a lot of effort to re-design how my company tracks project but in the end I am very happy with results.
- Pricing system is fair and scalable.
- The software comes with a windows desktop application. It also has a more advanced feature where it automatically calculates how your time is used -I have not tired this yet because I don't think it would work for my office.
- The ability to enter the time on a weekly calendar is fantastic. The software also has a bulk time add feature if needed.
- I am able to export all of the data in CSV format
- You are able to invoice directly out of the software - I have not been able to set up this feature yet but i am working with the support team to figure out how to make it work for my company.
- The software has several features that I have not been able to implement yet.
- Customer support has been great, answer is usually within an hour or two directly from the developers.

Nachteile

Below is a list of some of the limitations i have encountered using the software.
- The calendar time-sheet input is great, but it should allow drag-paste feature. This would make entering time so much faster. Not a deal breaker, because in the end time input is fairly quick.
- I was not able to import the data from my previous time-sheet software. I would like to see the option to import bulk time from an excel spreadsheet if needed. This is not a critical feature, but I have several years worth of data, that for now have to keep in a different software.
- The software comes with some standard invoice formats, it does take some effort to create custom templates. Architectural service invoices tend to be fairly complicated, I have not been able to set up the invoices as I would like yet. Support is working with me on this issue, so hopefully I can report back once I have it all setup.
- You can create custom reports for anything you want, so getting the data out is not a problem however I find that the process is a bit more tedious than what I was accustomed to before. To be fair I still need to learn the software.

Vorteile

It took me a while to find the right invoicing & time tracking app, but now that I've settled on Paymo, I can finally put that part of my business at rest and let it just work for me in the background. I love how easy it is to set up a new client and track the time worked for them. I use the invoicing every month and even have some recurring invoices. It seems that every feature that I want is already covered by Paymo and then some. This product is easy to use and looks professional. I also love that it sends automatic reminders to clients who haven't paid on time, so I don't have to think about it.

Nachteile

I do recall that sometimes on my invoices I'd like to see listed what dates I worked on a particular job. I don't think I've been able to get invoices to show that yet, so perhaps that feature doesn't exist or I can't figure out how to turn it on.

Vorteile

easy to use, reliable, accurate time tracking. Robust features. Unlimited clients and projects. Each project will have a dashboard showing total hours worked and how many tasks out of total have been completed. Projects can be tracked by custom categories, like bid, active, on hold, lost/won, archived. Task view can be switched between list, table, and kanban; users can collaborate by commenting on tasks, attaching files, assigning the task, and setting due dates. Team Scheduling allows you to see who is busy (or overwhelmed) and who is free to work on more tasks. Accounting features: Invoicing, Estimates, Expenses. The built-in timer makes tracking time spent working on tasks quick and easy.

Nachteile

Paymo is constantly improving this software and adding great, new features. One that would be helpful is the ability for each user to have a view showing all the tasks assigned to them, sorted by due date. Currently there is a My Tasks section, but it only sorts by Project Name.

Vorteile

Support is fantastic - I have only had to ask for help a couple of times, but when I do the built-in online help facility means I get an answer very quickly, using language I understand.

The other thing that is great is the flexibility of the reporting module. One of my clients likes to see how we're using up the agreed project hours as we go through, so I have created a report just for him and given him the link. He's happy to be getting the information he needs to plan without my having to spend time getting it for him.

Nachteile

Most of the things that were on my wish list have been incorporated into recent releases. The only one I would still like would be the ability to share reports within the company - at the moment, I do a screenshot of the configuration and my employee copies it. It's not a huge issue, but it would be useful to be able to have personal and shared (company-wide) reports.

Vorteile

Paymo is a very compact project management system. I have used a lot of project and task management for my work and paymo is my new favorite. I like the UI its similar to me like all other project management services.
Paymo is a cloud-based service that means I can now use it with just my netbook and all my data is safe in their server. Cloud data is safer than my pc and secure too.
The task manager is a very simple and nested task is also a very attractive feature for me.
To manage projects one man is enough, this helps me to save a lot of time and money.
The free plan offers a very generous offering.

Nachteile

The dashboard is too crowded. I don't like to see so much info on my desktop. I prefer the tabbed style revels.

Vorteile

I like Paymo and finally, after trying out many other tools, found it the best for time tracking AND invoicing. I'm not willing to use several tools and export/import times only to be able to invoice them. So there was Paymo - easy to use, simple design, easy configuration, time tracking AND the bloody invoicing!

Nachteile

Only the mobile app. It's not very nice in usage and mobile you do not need all that features. Could be simplier and easier to use.