Tremendous Erfahrungen

Vorteile

Ease of use and the amazing support team

Nachteile

Some features are not available to all global regions

Vorteile

- It allows us to automate rewards distrubtion through their API and saves us multiple hours a day.

- Gives our users/customers a much wider selection of rewards

- Very positive feedback from our users ever since adding Tremendous since it was able to help us reduce the processing time of their rewards and give them many more rewards to choose from.

Nachteile

Only downside I would say is that it's not possible to Wire funds from EU directly without the use of a third party payment system like Wise, other than that there is really nothing bad.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Tremendous

Vorteile

Easy to reward employees and vendors and survey takers

Nachteile

Very difficult to track the refunds that do occurs. Sutton bank is not responsive

Vorteile

It is super easy to create campaigns, and even customize what you would like to do. They have added a texting feature, and even direct deposit (the latter for a fee). Customer service via chat or email is pretty quick to respond.

Nachteile

Sometimes it goes down, and our participants get frustrated. However, they will send out emails about what the issue is, and are pretty quick to fix it.

Vorteile

The New Fraud Prevention Tool, The Huge variety of Rewards, API Implementation for instant payments

Nachteile

Perhaps lack of Crypto Gift Card Availability, as it's very demanding by users.

Vorteile

Very intuitive and easy-to-manage platform. Clear data breakdown. And customer support has always been top-notch - they reply instantly and always provide help.

Nachteile

A bit more options for international countries

Vorteile

Ease of use, well organized and modular.

Nachteile

The fees for bank transfers and paypal are a little bit of a pain but understandable.

Vorteile

Easy to use.
Easy to send rewards to our customer from API.
Easy to send rewards manually
A large choice of rewards
Customer service is reactive

Nachteile

Impossible to send Euro, need use another service to send dollar.
French translation are not so good

Vorteile

The ease of use, access to service capabilities, high degree of flexibility.

Nachteile

There are really no drawbacks, especially when compared to other market substitutes or administering survey incentives manually.

Vorteile

Tremendous is a convenient and easy way to give it get gift cards.

Nachteile

Nothing. I have nothing bad to say about tremendous

Vorteile

I like the options tremendous provides when it comes to building out a personalized template to send to out clients. I also enjoy the large variety of gift cards to use and the option to donate!

Nachteile

At this time there isn't anything that I dislike about tremendous. If I had to pick, I would want more options for customized templates.

Vorteile

I love Tremendous. I use it daily and will use it at future jobs too. It's so easy to use. I send gift cards to our customers daily. We send gift cards if users complete surveys, or leave us a review, or if they provide helpful feedback. Sending a quick $10 gift card is easy as pie with Tremendous. It takes 30 seconds. We set up different campaigns for many countries. We have users all over the world, and they support so many countries. If they don't support a country (rare) we can still send a charity gift card.

Nachteile

There isn't anything I dislike. I love Tremendous. It's a simple, straightforward app and isn't cluttered with unnecessary features.

Vorteile

Tremendous is a great platform for sending bulk gift cards. It has various applications, including marketing rewards, employee bonuses, and more. Personally, I use Tremendous to send payments to participants in my academic research studies. Before using Tremendous, I had to individually send gift cards to participants. This was a tedious process because I had to make sure that I was sending the desired gift card, with the appropriate amount, to the right email. Tremendous has revolutionized and completely simplified this process for me. Now, I simply collect participants' email addresses and copy these emails to Tremendous' rewards template. I then fill in the column for the reward amount. I then upload the template to my account and send out the reward. Simple as that. Tremendous allows you to select just one gift card or as many as you want (they literally have hundreds of gift card options). After you place an order, Tremendous will send individualized emails with a link to gift card recipients. Using the link, the recipient will be able to choose their desired gift card from the options you selected. In addition to the ease of sending bulk gift cards, Tremendous also makes it easy to track which participants have received their email and to resend an email in the case that the participant cannot find the reward email. In all, I highly recommend Tremendous!

Nachteile

Sometimes it can be difficult for participants to find their reward email. For example, Gmail usually filters reward emails to the "Updates" tab.

Vorteile

We love that it was really quick and easy to set up and the pricing model is fantastic, especially with lower volumes. Their API docs are great and the integration with their API is seamless.

It is very useful that we can export CSV reports as needed.

The coverage of gift cards in different countries is excellent too. We required UK & Ireland gift cards and I didn't expect them to have such a breadth of gift card offerings/brands as they have.

Nachteile

We know when a reward has been delivered to a user but we would like to see if/when the email was opened and what reward was chosen.

It would also be nice if we could specific which gift card to send to the customer, rather than letting them choose (this might be possible with multiple custom templates, but that's a bit more work).

Vorteile

We are a small nonprofit and use Tremendous to compensate research participants worldwide. In the past, this was a very time-consuming and labor intensive process. We work with many patients in countries that are not easily served by your standard Amazon gift card. Tremendous makes it so easy and fast to send gift cards to many recipients all over the world in one smooth process. They also respond very promtly to customer questions.

Nachteile

We are a nonprofit and many of the participants we send gift cards to are very interested in returning our gift cards to us as a donation. There is not an easy way for participants to do that. There is also not a transparent process for getting your nonprofit added as a donation option. It is very unclear how to get your nonprofit listed and what criteria they use for selecting organizations. Initially it was only larger, well known organizations but now there are a bunch of small and regional organizations. It would also be nice to be able to add links to the reward emails

Vorteile

There is so much I like about Tremendous! It was easy to setup and is easy to maintain and use. We pay almost nothing to use it and, if we chose to pay another way, we could avoid fees altogether. We were able to create a template with customizations which is saved and can be quickly and easily selected for reuse in the future. Our employees LOVE receiving the Tremendous credit as it can be used for almost any retailer or can be donated to charity. This also takes the work off of us as we don't need to stress or run around town getting a reward our employees will like. It's an all around great product and I would recommend it to anyone looking for a low-cost reward program!

Nachteile

There is almost nothing I dislike about Tremendous. If I had to come up with something, it would be the 3% Credit Card transaction fee. This is the only fee we pay for using Tremendous and it could be avoided if we chose to purchase via Purchase Order.

Vorteile

The great thing about Tremendous is their customer support, they are very responsive, they send response in next hour or two, they are very detail oriented and problem solving, never had better experience with support than tremendous actually. they are making my life much easier

Nachteile

There is nothing that I don't like about Tremendous at the moment

Vorteile

I love how quick and easy it is to contact my representative for any questions I have. I always get a fast response!

Nachteile

I wish the PayPal/Direct Deposit wouldn't cost extra for the entire campaign, and that we could be able to just pay per person. I hope this will change in the future.

Vorteile

The platform is incredibly intuitive and user-friendly. It's a breeze to create templates, and all activity is saved in the history. Not to mention, the platform is reliable and sends to almost anywhere in the world, which is a huge asset for our work as we send gift cards to clients and employees worldwide.

Nachteile

There's nothing specific that bothers me about the platform. But one thing that could be improved is saving previously used email addresses. Overall though, the platform is great!

Vorteile

One of my favorite things about Tremendous is that it was extremely simple and intuitive to start with, despite its strong feature set. The ability to use your own companies branding in the outreach emails that participants see is a significant bonus, and letting research participants choose their reward saves a lot of headache and complaint. Overall, the experience from the participant's end is greatly improved over simply sending Amazon gift cards - much more professional, easy to use, and leaves a paper trail with analytics features. Additionally, international research participants had been complicated before using Tremendous, since there are a variety of regulations regarding international gift card distribution. Letting Tremendous handle that instead is a huge time saver.

Nachteile

I do wish there was a way to set an "expiration date" with distributed incentives, allowing to recoup some wasted costs. I would also really enjoy some reporting features about who has and has not opened the emails with rewards, allowing me to send reminder emails and reach out to people who may have had emails go to spam. Integrating some more robust delivery tracking features would certainly be a plus.

Vorteile

This platform has really simplified my incentive accounting system and has allowed incentive distribution to become much easier! The recipients now have a choice of what type of an incentive that they would prefer instead of me manually sending them one type of a gift card. I also like the fact that other members of my team can have access to the dashboard in my absence. No chance of overriding a spreadsheet! It is also great to be able to track just what type of incentive that a participant has chosen, as well as to be able to re-send the initial email to the participant in case they missed it.

Nachteile

This platform has really simplified my incentive accounting system and has allowed incentive distribution to become much easier! The recipients now have a choice of what type of an incentive that they would prefer instead of me manually sending them one type of a gift card. I also like the fact that other members of my team can have access to the dashboard in my absence. No chance of overriding a spreadsheet! It is also great to be able to track just what type of incentive that a participant has chosen, as well as to be able to re-send the initial email to the participant in case they missed it.

Vorteile

Ease of use. Ability to customize rewards. Customer support. Pricing. Reporting.

Nachteile

For some countries, there could be more rewards available. We are working with global experts and sometimes (rarely) we don't have an option to reward them via tremendous.

Vorteile

Tremendous is EXTREMELY user-friendly to use. Excellent customer service. It can also be integrated to the CRM platform being used providing easier use and has a wide array of rewards available WORLDOWIDE!

Nachteile

Not really liked the least per se, but more on the accessibility of the chat feature. It might be my browser's cache not entirely sure though. Still, you can always reach out to their client support email albeit very easily so they can address your concerns on the spot!

Vorteile

What I like most is that the platform relatively self-explanatory. I was able to start using it with ease the first time I was introduced to it. It also keeps a good record of all the incentives that have been administered and is easy to search through records.

Nachteile

Not much feedback here except there were a few times that there was a delay in the platform administering virtual rewards.

Vorteile

Tremendous has an easy-to-use interface. Most of the features were found by browsing around the site, and within minutes I was able to find the features that I was looking for and was able to figure out where the different options resided.

Nachteile

I honestly can't think of anything I don't like about Tremendous.