Nutzerbewertungen im Überblick
Über SendPulse
SendPulse ist eine cloudbasierte Marketinglösung, mit der Nutzer E-Mails, Textnachrichten und Push-Benachrichtigungen über eine einzige Plattform verwalten können. Die Lösung eignet sich für kleine und mittelgroße Unternehmen. M...
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- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.
The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.
We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).
Vorteile
The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.
The software allows you to send a huge number of emails (to clean email addresses) with ease.
They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).
Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.
(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )
Nachteile
It would be good to have an email cleaner built into the software rather than having to use an external service.
I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best newsletter service
I have switched over to SendPulse about a year ago or so. Before I was using another software doing similar functions. I never regretted the switch and have switch or newly signed up my customers to it too. I highly recommend.
Vorteile
This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.
Nachteile
There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.
In Betracht gezogene Alternativen
SendinblueWarum SendPulse gewählt wurde
Mailchimp became much more expensive and also harder to use.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu SendPulse
Faster customer support.- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good but API is hard work
So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.
Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.
Full Review:
SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.
My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.
If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:
The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.
SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).
On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png
(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)
I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?
And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?
Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.
SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.
I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.
Vorteile
Price
Web Interface
Email Builder
Nachteile
API
Can't use Email Builder emails in the SMTP email interface
Die besten Alternativen zu SendPulse

- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Send Pulse: Email Marketing made easy
I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.
Vorteile
I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.
Nachteile
I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 501–1’000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A worthy EDM serive for you to try
thought some small thing I think it need to improved, this is very great platform and worthy a trial
Vorteile
the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.
Nachteile
I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful
In Betracht gezogene Alternativen
MailchimpWarum SendPulse gewählt wurde
Mailchimp is too strice and critical for user, not friendly enough to meZuvor genutzte Software
MailchimpGründe für den Wechsel zu SendPulse
it is more easy to use.- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great email marketing and SMTP offering
Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!
Vorteile
I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.
Nachteile
Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.
Warum SendPulse gewählt wurde
API lacked the features for my intended purposeZuvor genutzte Software
SendGridGründe für den Wechsel zu SendPulse
Features and costAntwort von SendPulse
Thanks for your review, Keith!
- Branche: Schreiben & Editieren
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great for businesses just starting out
I really haven't had any negative experiences with SendPulse, other than some minor complaints detailed in the "Cons" section of my review. They've been very helpful and friendly in fixing any issues I've had, and overall I've enjoyed working with this software.
Vorteile
I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.
They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.
Nachteile
It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu SendPulse
While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The BEST newsletter service I have ever seen !!
Honestly I had explored several other email marketing tools before, and did not know Sendpulse. But WOW ! What a POWERFUL tool !!!
Vorteile
-The first service of this kind I see with a 24/7 customer service. Very responding, very professional
-Features for automation are the BEST I have used so far
-A very simle interface, easy to use
-They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together
Nachteile
Nothing to say, seriously. The software is EXCELLENT !
Warum SendPulse gewählt wurde
Not satisfiedGründe für den Wechsel zu SendPulse
-Sendpulse offers also SMS marketing and Web push notification -Sendpulse offers 24/7 technical support, EVEN WHEN the plan is the FREE plan -Sendpulse is very affordable- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Thanks SendPulse for this product
Really very attractive, very quick in their responses even during COVID19.
Vorteile
Really, I love working with them, they know our needs as they developed them for us.
Thanks once again and continue
Rassem
Nachteile
Really nothing, I found all what I'm looking for
In Betracht gezogene Alternativen
MailchimpWarum SendPulse gewählt wurde
There is no complex issues at SendPulseGründe für den Wechsel zu SendPulse
I found all what I'm looking for, especially total solutions.Antwort von SendPulse
Thanks for your glowing review, Rassem!
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good Tool for Email marketer
It is one of my favourites Email marketing tools. With a lot of good features and great analytics tools. It will be great if SendPulse will be better in cold emailing. So, if you want to start with Email marketing, you know what service to use.
Vorteile
Good pricing plans, nice delivery to recipients, web-push, Viber and SMS delivery.
Nachteile
For me it is template builder. He is so simple for me. I mean, he looks like for beginners.
In Betracht gezogene Alternativen
SendinblueWarum SendPulse gewählt wurde
eSputnik is not good in international Email delivery. He is good only for CIS.Gründe für den Wechsel zu SendPulse
My Email marketing tools are Mailchimp, Close.io and SendPulse. They are better for me.- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent Services
I am solving the problem of trying to reach several customers at the same time with Sendpulse email campaigns and my experience so far has been wonderful and fulfilling.
Vorteile
I like the fact that I can do many things on the same platform for less. E-mail marketing, automation, SMS, etc.
Nachteile
The training videos should be made clearer. The audio is excellent though but some of the videos are not too clear for my eyes sight. Appears blurred.
In Betracht gezogene Alternativen
AWeberGründe für den Wechsel zu SendPulse
It was recommended by a professional digital marketer during zoom training, and I discovered the services are affordable and detailed.- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SendPulse Helps Keeps Subscriber Updated
Happy to use such an awesome product.
Vorteile
SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.
Nachteile
Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.
Antwort von SendPulse
Thank you for your review, happy to hear that you find combination of various tools in one product convenient.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Best Marketing Automation Company
In one line we can say Value for Money
Vorteile
I like The Sendpulse & it's New Whatsapp Chatbot
Nachteile
Some integrations are more required & the complete accesses are not given to the customer.
In Betracht gezogene Alternativen
MailerLite- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best email services
I have been using third party email services for 10 years now for my marketing and transactional emails through eCommerce software. And SendPulse is the best that I have ever used. I tried many in the past but had to change from time to time due to delivery issues. But once I used SendPulse, I not only using it for myself for last 4 years but also have referred many people who were facing same issues like me. Email services depends upon on delivery time and exact statistics which Sendpulse fulfills without any issue ever.
Vorteile
Best email delivery time
Always land in inbox on all providers
Very detailed statistics on each delivery
Nachteile
I haven't found any con in it and that is why I am using it for last 4+ years.
- Branche: Tiefbau
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best solution for email campaigns
I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.
Vorteile
Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans
Nachteile
When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Multipurpose marketing platform
A perfect marketing tool for small businesses, affiliates, startups, and bloggers.
Vorteile
SendPulse is an all-in-one marketing platform that offers multiple products including email marketing, web push, chatbots, sms marketing, and much more.
What I personally love is their drag-and-drop builder that lets you create an email without any issues. I have to say that their builder is flawless and works great as opposed to email builders of some other email providers that I have used in the past.
It integrates with leading apps and tools including Zapier which makes it a perfect choice for all types of businesses.
Not to mention, it is fairly cheap to use.
Nachteile
Their development team needs to fix bugs that bother users on and off such as lagging issue when using email builder tool.
- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The service facilitates many tasks
Vorteile
We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.
Nachteile
There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best mail merge and multiple channel product
Very efficient support.
Vorteile
Tons of important features, ease of use. Very flexible. Superb automation - e.g. triggering automated mailing and messaging from within my website. Ease of integration. Scalable.
Nachteile
Lack of right to left support (can be overcome using HTML).
Antwort von SendPulse
Thank you for the 5-star rating and your review, Adam!
- Branche: Programmentwicklung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SendPulse Has Many Feature For The Business to Promote
I can say I'm satisfied with the service 8 out of 10.
Vorteile
SendPulse has many features that really help the business to promote from the same platform! That is great in my opinion. It has a free plan so you can test it before you go on a large scale.
Nachteile
I can't remove my first email address from the SMTP account even I reach support. I planning no to continue that domain, so the email address is taking the 2 quota space but not useable for my case.
I recommend changing that policy and give us delete any email address instead of freezing one email address.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Price-effective
Given all the available resources, SendPulse is a great tool at a very affordable price.
Vorteile
SendPulse is integrated with main IM platforms so it is possible to create chatbots wherever your site/company/solution is. It is very easy to connect with such platforms.
Nachteile
Until my last review SendPulse was only allowing to create mini-sites in the platform and there was a promise to create full website. I hope it is fixed.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Inexpensive Mailing Solution
Vorteile
We use SendPulse to notify our customers about new promotions and offers. The service has everything you need: a simple interface, templates for preparing letters and the ability to track statistics.
Nachteile
There are no critical flaws. But for convenience, you can add the ability to edit images directly in SendPulse. For example, in order to be able to do cropping, tighten the contrast, exposure.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The most cost-effect email marketing tool I have used so far
This is the best tool I have used so far.
Vorteile
1. Cost-effective
2. accurate analytic data
3. easy to use
4. easy to set up
Nachteile
1. I don't know how to delete a few contacts at one go.
- Branche: Computer-Software
- Unternehmensgröße: 1’001–5’000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A good service for organizing e-mail marketing
Vorteile
I like to use this software primarily because of its intuitive interface and extensive functionality. Provided a huge number of ready-made templates.
Nachteile
Sometimes it takes too long to wait for a response from the support service. A significant drawback is also the reduction in page speed when saving mail templates.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Intuitive interface w/ lots of options
easy to figure out, inexpensive, great support
Vorteile
I love that this email software is easy to figure out. You don't have to dive into the manual to get it to do what you want. I also love that (at least with the pay as you go plan) you only pay for what you use. I only send out emails every couple of months, so it doesn't make sense to pay monthly
Nachteile
really havent found any yet. the software is quite user friendly.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great product
Vorteile
The chatbot features are really useful and can be easily used by anyone.
Nachteile
The features are kind of limited compared to other products in the price category. The support team is instantly available but however they do not resolve my queries.