Square Payroll Erfahrungen

Vorteile

Square Payroll was is the easiest, least complicated system I have found to run payroll. I used it for four years while owning a restaurant and it was simple to add new hires and remove employees who left the company. Square files your quarterly taxes, unemployment insurance, and workers comp with each payroll run so you don't have to visit and file in all the different portals. I never had any issues with getting my employees paid on time and Square offers multiple payment options which can be customized to work with each employee.

Nachteile

There's nothing about Square payroll that I don't like. Square continues to add new features to help me grow my business and make payroll a breeze.

Vorteile

Square is the most effecient product that I have ever used. I can make my appointments, and the fact that my team can clock in and out, make appointments, and get paid in a timely manner, leaves alot of the stress off of me as the owner. I can work in one program, I don't believe that Square is missing any features as far as payroll is concerned. Payroll pays my taxes for me and it pays it in a timely fashion.

Nachteile

Nothing bad that I can really say about square payroll.

In Betracht gezogene Alternativen

ADP Workforce Now

Warum Square Payroll gewählt wurde

I heard that this product was better

Zuvor genutzte Software

Paychex Flex

Gründe für den Wechsel zu Square Payroll

It gave me everything they had but at a more economical price.

Vorteile

The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

Nachteile

Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

Vorteile

It allows to organize all employees in a structured way and to control processes and working hours easily.It allows us to control employee time off, identify and manage sick time off and possible replacements.Includes online payments and tax deductions.Allows you to print checks facilitating payment to contractors.

Nachteile

I have no negative things to say about this platform.

Vorteile

The ease of use is the biggest pro for me. Requires very little prep work for me to prepare payroll, unlike other companies I have used in the past.

Nachteile

There is very little downside to Square Payroll, the only issue I have come across has been that I am not able to cancel or make any changes to payroll later in the week. There have been times where I have made an error and did not realize it until midweek and it is already too late to make any changes.

Vorteile

I love Square Payroll Services. They take care of all the paperwork allowing me to manage my business.

Nachteile

I love this software and I plan to keep using it for many years.

Vorteile

Extremely easy to run bi-weekly payroll. All reporting is handled for you.

Nachteile

It’s a little on the expensive side, hold times for support can be a little long but my questions have always been answered quickly enough.

Vorteile

I appreciate square payroll reminders, ease of use, importing of time cards, calculations, etc. The set up makes it easy to use and follow.

Nachteile

I have experienced no issues at this time.

In Betracht gezogene Alternativen

Wave Accounting

Gründe für den Wechsel zu Square Payroll

I choose square because I already use the Square POS system and I wanted everything integrated in one place.

Vorteile

Square Payroll was easy to set up, and adding new employees is a very simple and fast process. Our employees have an online portal where they can edit their direct deposit details/address/withholdings/etc.
As the administrator I'm able to import their hours from third party programs as well (currently using T-Sheets)
The deadlines to submit payroll are clearly displayed, as well as the window of time when you can cancel or edit a submitted payroll.

Nachteile

For our company there are multiple pay rates depending on the work (regular hourly pay, drive time, etc.) When importing from T-Sheets I have to manually go through every time entry and specify what pay rate will be applied to each shift for every employee.
It's not possible either to change how direct deposits are labeled on the employee's bank statement. Instead of having my company name listed it just shows "SQUARE PAYROLL"

Vorteile

Payroll and pay contractor features are excellent. The invoicing is very good as well. Those are the two things I use most from Square. But I also like the online booking, team management, and how items and services are highly customizable.
Overall it's all pretty easy to use with a few things that just have a bit of a learning curve.

Nachteile

I feel like the ability to go from one location to the other on the mobile app could be improved.
Also, I wish Square would integrate with timekeeping apps such as Clockify.
We work per hour but not per shift, the time-keeping abilities in Square seem to be geared more toward retail and restaurant industries.

In Betracht gezogene Alternativen

Quickbooks Online

Gründe für den Wechsel zu Square Payroll

I like the interface for Square and also the pricing was a huge factor for me as a small start-up business.

Vorteile

Square Payroll is super user friendly. It has a ton of features we use such as time tracking, direct deposit, and benefits.

Nachteile

I would prefer if we could change the cut off day time to a day later in the week but still allow for Friday direct deposits. Currently the cutoff is set to 11pm on Monday for a Friday direct deposit. Mondays are always super busy for us and there are many times I am unable to get payroll in on time, resulting in me having to write checks.

In Betracht gezogene Alternativen

Paychex Flex

Gründe für den Wechsel zu Square Payroll

The ease of use plus it is cheaper.

Vorteile

It's easy to use and understand. My employees said signing up and filling out their w-2 info was the easiest ever. Nobody had to ask me (or their Mom's!), it's direct and in plain English.
It calculates paid sick time for me (as per the new sick leave act in CA).
Submitting my quarterly federal tax returns and CA quarterly report of wages is also easy. It's so easy I don't even know how to do it because Square does it automatically for me!
Customer service is also great. One time I received a notice from EDD that I filed late, I called Square and they took care of it. My fee was waived, I haven't had an issue since.

Nachteile

I wish the Pay history offered more sorting options like their Sales information. I'd like to be able to see it by year, month, quarter, etc. I know Payroll is still kinda "new" so it wouldn't surprise me if this is offered later.

Vorteile

I love the ease of use and the affordability.

Nachteile

Better access to customer service. They seem focused on their retail cash register service than payroll.

Vorteile

I love that I can run payroll in 10 minutes or less and that they file all the necessary paperwork. The cost is based per employee, which works for my business model. They have a new app for folks on the go, too. I've downloaded that, but not used it yet.

Nachteile

Editing timecards isn't too bad, however, you have to wait until the employee is clocked out to make the edit and it can be easy to get busy and forget. But sometimes the system doesn't let me add a timecard from scratch. The employee doesn't drop down in the menu so I have to go add the hours to an existing timecard. This isn't a big deal if you're not carefully monitoring costs, etc.

Also, my employees go back and forth between locations, so if they start at location 1 to pick supplies up and clock in there, they're clocked in at that location for the whole shift. I wish there was an option to select which location they're working at.

Vorteile

Easy to use and customer service is always willing to help but at time since they don't use the products. Some questions are hard for them to answer, giving a text book answer and not fixing the problem. Even though they were ready and willing to help in every way. I have called multiple times and have had great experiences with staff.

Nachteile

Easier way for a receptionist to ring out different employees to lessen any mistakes, when pulling reports. Or..... giving an option to change service provider when pulling reports, if a mistake is made. Sometimes making the report irrelevant having to manually add all service and retail because something was rung up under an another employee. When paying employees commission a mistake can create tension. Ringing out you can not make any mistakes without voiding the transaction. when the only mistake was it was under a wrong employee name.

Vorteile

Time tracking and tax reporting were invaluable

Nachteile

No complaints - everything worked as I hoped

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Square Payroll

Ease of use and support

Vorteile

I absolutely love the ease of use, Square Payroll submits all my tax documents for me, works up my W2 and W3 forms at the end of the year, it is so easy and effective!

Nachteile

I wish the app was a little bit easier to edit when I need to adjust a Timecard. Sometimes one of my employees forgets to clock out, and it takes a while for me to go in and change their timecard.

Vorteile

Like many small businesses, payroll is not something I know how to do. I needed a quick and easy way to handle this and still be in compliance with all the laws. It's a bit daunting, but Square Payroll made it so simple. I don't have to worry about anything because they handle everything with incredible efficiency.

Nachteile

I do wish I could have the vacation tracking be done simply by the month, and not by hours worked. My team gets vacation time based on the month they work instead of the hours because we have slow months where they don't work as many hours, but I still want them to have the benefit of that time off.

Vorteile

The software is very user friendly, which is a major plus of the software. I like that you can add Memos to the paystubs now. This is a nice feature. Also the software's features are of a great value for the services provided.

Nachteile

I do not like that you cannot generate complete timecard spreadsheets which include the date, start and end times for each day for a specified time period. You can download individual timecards for any given day, and you can generate a spreadsheet with the total number of hours worked for a given time period, but you cannot generate a single spreadsheet which includes the date, start and end times for every single date in the time range. I have addressed this with Square support and have asked for this to be something considered in software updates. Employers in CA are required to maintain timecards for their employees so it would be very convenient if Square could add this feature to the software. Having to download each individual day's timecards is rather burdensome. Also, Customer Service has not always been very helpful. Sometimes I just get a cut and paste with the rep which does not address my specific inquiry.

Vorteile

I love how employees can set up direct deposit OR have a manual check, along with Square withholding the taxes and telling me exactly how much has to written in the check.

Very easy to manage employees, adjust hourly rate, overtime, timecards and off-cycle payments.

Nachteile

Wish there was a way to bulk add employee timecards. For example, if an employee works 5 days a week from home (I know of Homebase, but from a manual perspective) and the same hours every day. I currently have to submit 5 timecards, instead of one batch one.

Employees ask about seeing a breakdown of their hours inside of a pay period.

Vorteile

Consolidating sales in a user friendly way. Easy to use when system is actually working. Compatible with iPad.

Nachteile

Constant updates without any warning, leaving us having to switch over to PayPal here register app to process sales while square is down. Also constant connectivity issues with the chip reader causing a bit of embarrassment when customers watch us have to insert and swipe their cards several times thinking we are double charging them.

Vorteile

Square provides us with payroll and credit card processing. Without them I do not think we could afford to have employees. The fact that they do all the work for me with taxes, forms, compliance, etc. is amazing. This service has helped my business grow.

Nachteile

Nothing problematic, we have not had any issues with square payroll.

Vorteile

This software is quick, user friendly and very inexpensive!

Nachteile

There’s nothing I don’t like about the software.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro

Gründe für den Wechsel zu Square Payroll

Lower cost and ease of the app.

Vorteile

Friendly to use. Easy to maintain. Allows many options,
Like it in white, looks clean ( saw the new stand in black, didn't like it)

Nachteile

The stand is not practical for busy business.
We purchased two years ago and has the problem with connection all the time. Poor design. Also, the new version is very expensive and the company doesn't take the old one to give some credit in exchange.

Vorteile

Easy to use, easy to maintain, never had a problem.

Nachteile

I found it expensive for a very small business. With only one W2 employee and one 1099 contractor, it didn't make sense for me to pay $50 a month on top of the cost for the Square for appointments/POS