ClickTime Erfahrungen

Vorteile

• The amount of information that this application collects while being very simple for users to fill out.
• The variety of reports that managers can choose from viewing the data collected by task, person, project, etc.
• Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel...
• The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.

Nachteile

• Building custom reports can be a bit challenging
• The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster.
• There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful

Vorteile

It made my life as an employee completing time sheets 95% faster than our old Excel Spreadsheet method. Also, completing Expense Reports and linking them to Jobs. As a manager, it made my life much easier tallying multiple employees and expenses time to one job.

Nachteile

Sometimes the Stopwatch or the other method wouldn't hold the time you put in and cause you to have to backtrack, but this does not happen often.

In Betracht gezogene Alternativen

JobBOSS²

Warum ClickTime gewählt wurde

ClickTime handled Expenses much better than E2.

Gründe für den Wechsel zu ClickTime

Not sure.

Vorteile

I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Nachteile

It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it.
Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together.
Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

Vorteile

ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.

Nachteile

Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.

In Betracht gezogene Alternativen

TimeCamp, Timesheets.com und QuickBooks Enterprise

Warum ClickTime gewählt wurde

I used ClickTime for almost 10 years and last fall began the switch to BQE. After using BQE for 2 months I quickly realized I had made a mistake switching but luckily had kept my ClickTime account.

Gründe für den Wechsel zu ClickTime

It was one of only a few products that did time and expenses easily, simple to use and setup, and a reasonable price.

Vorteile

Easy to set-up and easy to use. Low cost.

Nachteile

Can't copy/paste/add repetitive tasks - have to fill out entry for each.

Vorteile

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Nachteile

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

In Betracht gezogene Alternativen

Timesheets.com

Gründe für den Wechsel zu ClickTime

We chose ClickTime for its ease of use and a pricing model that was friendly for a small business.

Vorteile

Clicktime is easy to use and easy to track your hours by project, employee, client, ect. We are a small company but are spread out across multiple states. Using both the online clicktime portal as well as the IOS app have made tracking employee time easy.

Nachteile

We've had trouble integrating clicktime into our Quickbooks, it may be user error, but we've not quite figured it out yet.

Vorteile

With a complex client base, we were able to customize to support a lot of daily entries. Great reporting and lots of customizations we could make to our reports. Very stable platform. In 8+ years it was almost never down.

Nachteile

We struggled with the mobile app. We started long in 2012, long before app came out. By the time it came out, we found it cumbersome. We never really tested the most recent versions as my team works all on desktop environment.

In Betracht gezogene Alternativen

Harvest

Gründe für den Wechsel zu ClickTime

At the time we made a decision, it was the most aligned with what we needed.

Vorteile

ClickTime is very easy to use and can be customized to meet the needs of your organization

Nachteile

One of the challenges we've had as an organization is just determining what can a regular user see vs. a manager vs. an admin, but we've found easy work arounds for this.

Vorteile

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

Nachteile

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

Vorteile

Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

Nachteile

There are only 3 security roles available, even though you can configure access at an individual level it can be somewhat time consuming.

Vorteile

I love the reports that i can pull from the data. I have used Clicktime for over 20 years. I now have a firm of 4 people. We use it for all billing to customers. Incredibly easy to use and very, very customizable to fit my interior design and architecture firm's process. It provides me amazing insight into how we're billing time and informing new project quotes. LOVE it.

Nachteile

I really, really miss the desktop app version. (supported by
Silverlight?) I used to keep the small app window open on my desktop screen and bill time as the day moved forward. Now, the web app is dependent upon having an web site open at all times. We use the web for product and project-related searches all day long. This forces us to dedicate a different browser just for
Clicktime. Otherwise we are continually searching for the Clicktime screen. I dedicate the crappy Microsoft EDGE browser just to Clicktime and keep that open all day so i can easily bill time to various projects.

Vorteile

As the owner of a small company, keeping track of employees time off and time worked became a headache. Clicktime has been a HUGE help. It's easy to use, employees love the stopwatch feature. They also love being able to see their available time off without having to contact a manager.

Nachteile

It'd be nice if Clicktime offered a link to walk through using it that I could send to new hires. Maybe just a simple highlights demo.

Vorteile

The ability to customize to our specific business needs. We track many different projects, categories and accounts and Clicktime offers the flexibility needed. The custom report feature is fantastic as well. I am able to create reports for all specific requests with as much or as little data needed.

Nachteile

I would the ability to send out more reminders (daily). I'd also like an upload feature for adding accounts as opposed to entering manually.

Vorteile

ClickTime is superb, available on my desktop, my tablet, and my mobile, and it has made timekeeping easier than ever. I like the pull-down menus, the ability to replicate a full day, and the at-my-fingertips access to deep analytic information about my team and the whole enterprise.

Nachteile

I would love a voice interface, and some way to integrate the system with our accounting system so that I can use the powerful expense management features. But these are quibbles.

Vorteile

The app and the ability for our employees to use it remotely has been helpful. The ease of use for employees to track time between many programs throughout the day.

Nachteile

Clicktime has not been able to be integrated with our other processes. We are grant funded so importing into government programs hasn't been possible. We would like to see expense sheets directly link to the time sheets so for example, when billing travel you can also bill mileage. Reports with expense sheets needs to be expanded.

Vorteile

Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs

Nachteile

They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget.

Vorteile

The software is straightforward and the support is exceptional.

Nachteile

The software could use a beauty makeover. While functional, it's not particularly attractive.

Vorteile

we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program.

Nachteile

Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over.

Vorteile

User friendly, provides info in various formats, Customer Support is amazing when there is a question!

Nachteile

Mobil application can sometimes be fickle.

Vorteile

The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Nachteile

Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Vorteile

Easy to use, flexible, and customizable. Mobile app for on the go timekeeping. Ability to have subcontractors use it with their own login for as long as I need them on a project.

Nachteile

Nothing. This software does everything I need.

Vorteile

Simple and easy to use. Quick reporting.

Nachteile

Lack of functionality for our specific reporting requirements.

Vorteile

Easy to use and handle it. Can speed up the work schedule by tracking the work management. It is also not spot-dependent.

Nachteile

It contains unnecessary features that lead users to misuse especially, beginners. It is also a little bit expensive.

Vorteile

Ease of use for the admin as well as employees. They have all the reports you need and a report builder to build your own that is very easy to use. Support is a phone call away and always willing and able to help with any additional needs but you hardly have to call but they are excellent when you do.

Nachteile

This software has satisfied what we need and there is not anything that I like least