Qooling Erfahrungen

Vorteile

It is an easy to use tool for many standards. Its look and feel feels right and there are no difficult options. When I contact Qooling with a question or request they answer within 24 hours, most of the times even shorter. Qooling helps a company to really manage QHSE on every level.

Nachteile

I can't think of any. All issues are solved untill now.

Vorteile

My title says it all.

I led a team that evaluated numerous QMS options. We ended up choosing Qooling because of how user friendly the software is, how customizable it is, and the price. Many QMS softwares offer customization, but not by the end user. Setting up this system did not require a lengthy or expensive customization/implementation phase. My team and I (with virtual support from the Qooling team!) were able to set up the system ourselves. The team at Qooling is extremely responsive to questions, feedback, or recommended improvements, making implementation and maintenance a breeze. Most of the employees at my company have never used a QMS software before. We were able to have all of the lab & engineering staff fully trained and using the system in weeks.

Nachteile

The only feature missing from this software is a dedicated change control/management of change module. This wasn't a deal-breaker for us, as we were able to customize the Issues module to also work for logging and tracking controlled changes.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Qooling

Vorteile

With Qooling do you have the possibility to built customized forms with fits to your organisation/company without tehcnical IT support

Nachteile

The licence you have to pay for the different roles

Vorteile

The price and the ease of use. Some things need some learning but work perfectly after that.

Nachteile

The inability to store large files like video's, but this can be circumvented by using links from YouTube for example.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Qooling

Vorteile

Intuitive software, configurable to meet your own needs, great module for equipment monitoring (maintenance, calibration, inspection)

Nachteile

The audit trail is not 100%, not all modules record new entries.
It would be great to have a tool to bundle issues and assign the same rootcause and conclusions.
Analysis of equipment inspections, maintenance, calbrations on completeness, on timeliness etc would be great.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Qooling

Vorteile

The ease of setting up registers for gathering data that later on can easily be picked during the flow of the production process.

Nachteile

Least of all is that you really need to set up the flow in Qooling before you start because once you're on the road it is not so easy for the Qooling programmers to change specific sequences.

Vorteile

Continually evolving to our requirements

Nachteile

Not all areas transferred to English

In Betracht gezogene Alternativen

Zuvor genutzte Software

Gründe für den Wechsel zu Qooling

Vorteile

It took some time to set up the entire system, but when it was up and running, we only got positive reactions from our employees.
It's easy to find the right information you need. The most positive thing for me as an administrator is that it's very easy to make changes to procedures, forms and documents to keep the system up to date.

Nachteile

It took some time to understand how it realy works and how it is intended.

Vorteile

This system allows us to see all the preparatory work for certifications more easily. We started working easier, because you can store a lot of documents in the system. We do not longer have to use different folders. We also now work with reports. That was something we didn't use before Qooling.

Nachteile

There are some aspects in the forms and tasks that is not working how we want it to work. But Qooling is always willing to think about it and comes with solutions.

Vorteile

Ease of use
Making use of dynamic forms
Accessible via an app
Data analysis possibilities

Nachteile

Nothing specific. Due the ease of use there are no major concerns

Vorteile

Zelf configureren hoe je zaken wilt, live grafieken en makkelijke exports naar Excell.

Nachteile

Look en feel niet te customizen naar eigen huisstijl, soms bugs in de app waarbij het wat langer duurt om ze te fixen.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Qooling

Vorteile

Meestal schrikt het de medewerkers af wanneer we spreken over "een nieuwe manier van werken". Qooling heeft het tegendeel bewezen. Een duidelijk platform - voor de productiemedewerkers erg toegankelijk en gemakkelijk in gebruik. De medewerkers beginnen het zelfs leuk te vinden om meldingen in Qooling te zetten omdat men de status van hun melding kunnen volgen en kunnen zien dat er daadwerkelijk actie op wordt ondernomen. Mede door de goede begeleiding vanuit Qooling hebben we tot nu toe een succesvolle implementatie. Fijn dat we wekelijks contact kunnen hebben met Lars om onze vragen te kunnen stellen over het gebruik.

Nachteile

Layout browser en layout tablet versie verschillen erg - sommige medewerkers vinden dit lastig

Vorteile

- Accessible for everyone within the company through the app or web page
- Connecting audit findings directly to incidents and tasks creates superb traceability.
- Great customer support

Nachteile

- Lots of clicks/pages are needed for actions
- Tasks and issues are linked, but too much separated (though this will be solved soon)
- Procedures or the status of incidents is hard to be viewed by people in the field, who normally use the app

Vorteile

Having a low entry point getting to know the product is good quality, no additional training or experience​ required.

Nachteile

traceability​ of document control is not available.

Example: is a process changed, this means that the forms and templates should be reviewed and checked.

It would be great to have a trace to all linked documents that required review.

Vorteile

The most important thing about the software is the functionality. Procedures forms, pea and regulations can be linked. Advantage that you can see if you change something in a document, that there may be lectures that also need changes.

I also really like the monitoring process by approvers and revision numbers. never forget to put it in a document.

Nachteile

text editor can be better there still requires a lot of actions to set the correct font size. for example, text is gray instead of black

Vorteile

I can find all the documents very easy. I like the ideea of having an phone app.
The fact that we can create our own forms.

Nachteile

Building a flow chart is not very easy. Pdf is not looking good

Vorteile

Very userfriendly, you don't need a Master Degree in ICT to work with the software, can very easily be adapted to the wishes of the organization, great support & service.

Nachteile

Can't think of something, as soon as we reach a limit to the possibility's the team will create a custom solution.

Vorteile

The overview that Qooling gives is very pleasant. I can check audits that my colleagues did, no matter where i am, just by checking them on my phone. I also like that everything can be linked to each other. With this I can save myself and others a lot of time. In addition, it also gives better insight. Finally, rep from Qooling is prepared to think and talk with you about possible changes in the software, making it easier to work with.

Nachteile

That i can not open the calendar with the tasks and audits on the app for iphone. I can see the tasks that must be done, but not the overview that the calendar view on the desktop gives you.

Vorteile

All subjects that related to quality management and ISO certification can easily be managed in one program: Qooling.
Easy to design your own forms.
Connection with SQL database of financial software (in our case Exact Software).
Qooling can downloaded as an app on tablet or smartphone.
Stunning simplicity of use.
Besides, their support is great!

Nachteile

When you use Qooling on a tablet, you need to use a tablet with Android or Apple OS. There is no app for tablets with Microsoft OS.

Vorteile

It is easy to use and on the same time possible to tailor make. Mostly this is because of the customer forms.

Nachteile

The automatic mail about time limits for actions cannot be adjusted or set up.

Vorteile

Veel vrijheden voor aanpassing aan eigen bedrijfsprocessen. Laagdrempelig bij implementatie in de organisatie in alle organisatielagen.

Nachteile

Op dit moment kan ik geen nadelen bedenken.

Vorteile

The software is easy to use in a user friendly environment. It gives you a lot of options to log any data you need. And if it doesn't have the option need, they'll try to make it available for you.

Nachteile

Qooling gives you a lot of options. So many, you don't always know of figure what all option mean or how they work. An explanation of options is missing.

Vorteile

The Qooling platform gives our company the freedom to facilitate BU's in their specific (Quality) Management requirements while maintaining a common and joint norm-based company back-bone.
It combines ease of document and flexible forms creation and automated document control with simple but comprehensive authorization management in an easy accessible web and app based toolset.
The journey continuous with still a lot more functionallities to be discovered...

Nachteile

So far we have not identified any element of our URS that could not be integrated in the Qooling toolset.

Vorteile

The software had a major impact for our organization. We did not have a management system for our certifications and this helped us enormously in arranging certain parts of the certification in such a way that it saved us a lot of manual work.

Nachteile

Implementing the software in the organization was easy and fast. By working with it you experience the software and you will automatically come across things that can be improved. For our organization we would like to see more possibilities to e-mail with external parties.

Vorteile

Qooling has a fast setup time and is simple and intuitive to use.

Nachteile

Until yet, not really something. You have to understand your own business processes to maximize the potential of Qooling.