Chronus Erfahrungen

Vorteile

easy to use, innovative, fun, and makes the administrative burden of mentoring no longer an issue.

Nachteile

There was not anything I did not like. The product is easy to use and makes sense for our business.

In Betracht gezogene Alternativen

MentorCity und MentorcliQ

Gründe für den Wechsel zu Chronus

Their product was proven, robust, and innovative. They're also the only company that had an app and could handle multiple administrators allowing me to be able to expand mentoring outside of my company to partner with other companies.

Vorteile

We were able to dramatically increase the capacity for participation in our mentorship programs through the ease of matching and communications provided by Chronus.

Nachteile

The program is on the expensive end and it took a while to get buy-in for broader implementation. Getting set-up on the platform can take longer and require a few more coding skills than expected and there are so many functions that sometimes it can be overwhelming to track everything.

Vorteile

The matching algorithm is great - lots of customization

Nachteile

Everything else is terrible. The entire user interface was not user friendly, we were locked into a 3 year contract with small useless improvements on Chronus side of the user interface, none of our employees used the platform because it was so bad.

In Betracht gezogene Alternativen

15Five

Gründe für den Wechsel zu Chronus

Their slack integration and alleged expert reporting

Vorteile

There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Nachteile

The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Vorteile

1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us.

2. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't 'fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm.

3. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.

Nachteile

There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

Vorteile

We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect.

Nachteile

We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect.

Vorteile

Chronus is highly customisable, from the fields you want to appear in participants' profiles, to the connection plans that support participants through their mentoring relationship. This means you can easily develop a program that is totally bespoke to your clients.

Nachteile

There is quite a learning curve, with a lot of settings and form fields to take into consideration. Some of them have a major impact on the operation of a program, which you may not realise until you experience it. However, the support and advice is excellent and very effectively accelerates this learning curve.

Vorteile

The site is extremely user friendly for the administrator, mentors and mentees. Recently, I did bench marking with other school mentor programs and Chornus was an extremely popular program. It is efficient and we are able to use the program to take our engagement with alumni and community members a step further.
Also the support time is incredible - kind, knowledgeable and responsive. I appreciate all their hard work.

Nachteile

I have had incidents where mentor or mentees have had trouble with their user name and passwords. They were able to email the help desk and resolve the issue quickly.

Vorteile

Chronus is an easy-to-use, cloud-based mentoring solution, used to increase employee engagement. The system will match mentors with mentees, then has a pre-loaded communication and report system that enables the admin to view progress. The pre-loaded communications can be totally customizable. As a marketing tech executive, and not in HR, this mentoring UX is extremely intuitive from both an end-user perspective and an admin perspective. We launched 01/2018, and the first mentoring class has provided positive feedback regarding this program.
The launch team support completely exceeded expectations from a customer service perspective. The team was engaging, supportive, and provided great use cases during the initial discussions.

Nachteile

I have not had any cons to the software throughout the entire process. From demo, to the contract process, then to set-up and launch, everything has been stellar.

Vorteile

Our organization has a robust mentoring culture, but it was not reaching as many people as we wanted or demand dictated. eMC is allowing us to expand our reach within the organization. Our previous mentoring was manually tracked and our mentoring resources were not well-organized or centralized.

Nachteile

As we are just getting started with wider particpation, we have no real cons to report at this time.

Vorteile

I really like it from an administrative standpoint (matching and running reports). Very easy to manage and the system functions as expected.

Nachteile

We struggle to get users to interact with the software on a regular basis. Many users choose to schedule meetings and communicate with their mentor/mentee outside of the system

In Betracht gezogene Alternativen

MentoringComplete

Gründe für den Wechsel zu Chronus

Integration with slack

Vorteile

The eMentor team was incredibly collaborative in helping us design and implement the platform as an integral part of our program. It motivated our members to stay engaged in between meetings through customized content, which not only reinforced our leadership topics, but also offered an incredibly easy way for members to stay connected and support each other in their day-to-day. The eMentorConnect team also brings a wealth of mentoring and leadership knowledge. We were able to call upon them to conduct live and virtual sessions to launch the program with both our Mentors and Mentees which has resulted in high engagement for our participants. We also integrated circle mentoring to augment the one on one relationships that delivered high impact on pull through for key leadership competencies. Without hesitation, I highly recommend eMentorConnect.

Nachteile

Users can struggle to remember how to access software. Need to provide on-going user training and eMentor Connect delivers upon this need to ensure task completion.

Vorteile

The data insights are really helpful for us to make decisions.

Nachteile

The mentors are not able to see their matching % with the available mentees.

Vorteile

The platform does a fantastic job of matching participants, providing resources to guide the connection, and measuring satisfaction

Nachteile

Some features were just less valuable, like scheduling meetings.

Vorteile

the versatility of the platform proved very valuable in the matching process

Nachteile

the application is a great place for formal mentoring program; however, you will not use all functionalities if you prefer a more informal experience. Ultimately, you may overpay for an application that is not fully utilized.

Vorteile

I appreciate that not only is the software fully customizable with lots of feature options, but that I have regular contact with customer support to help implement and take advantage of all Chronus has to offer. It saves so much time as an admin to have a an expert from Chronus essentially a member of our team.

Nachteile

The look and feel of the software is relatively basic.

Vorteile

This platform meets our needs for a learning management circle. It's mostly self serve and intuitive. It has great surveying capabilities and bulk exports to Excel. I also use the Slack integration.

Nachteile

It's pretty fixed, so I would encourage them to think about other use cases that might be able to leverage the platform

Vorteile

The most thing I like about this software is the access to different features within the software. It's very accommodating and easy to access. Easy to explain and quick to receive assistance for use.

Nachteile

I must say that I do not have any cons regarding the software.

Vorteile

Good sync with multiple other applications, Easy for navigation, Simple and Self explanatory

Nachteile

Can sync up with multiple other programs Including talent management.

Vorteile

I love that when new features are released it really adds to the already easy to use system. We always have head great customer service

Nachteile

Let us inactivate drop down choices!!!!!

Vorteile

I really like the idea behind the circles functionality, it is a standalone place that offers alike-minded group of people to come together for discussions

Nachteile

It feels as though it's just another slack channel, or Facebook page. You have discussion boards, but there isn't a lot of other stuff behind that one piece of functionality that encourages others to continue to be active on the site.

Vorteile

There is a lot the software can do with a fair amount of pre-built as well as customizable options depending on what you are looking for.

Nachteile

It is not always the most intuitive platform, but there is usually a way to accomplish what you are trying to do. It just may take a few tries to figure out how to get there.

Vorteile

ease of managing a large group, compared to our old manual program

Nachteile

I would love to see a option in mentoring circles for there to be anonymous groups with first name only involvement so that people may find safe spaces to seek mentoring on potentially hard or unsafe topics

Vorteile

eMentorConnect has made us feel part of the process from the beginning and has delivered to accelerate the growth of my team, our vision and culture. Although they are a small company, they work very hard to accommodate you where you are and build an individualized program to meet the needs of the moment. The feedback from myself and my team has been overwhelmingly positive and we've made great progress thanks to their customization and follow through.