Nutzerbewertungen im Überblick
Über Campaigner
Campaigner ist eine cloudbasierte E-Mail-Marketing-Lösung, die sich an kleine und mittelständische Unternehmen in verschiedenen Branchenvertikalen richtet. Fachleute können mithilfe einer Drag-and-Drop-Oberfläche Automatisierungsw...
Mehr erfahrenAlle Bewertungen zu Campaigner Filter anwenden
Nutzerbewertungen zu Campaigner durchsuchen
Alle Bewertungen zu Campaigner Filter anwenden

- Branche: Industrieautomation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Campaigner is a big asset to what I do every day - try to get my business name out.
Getting my name out
Vorteile
Ease of use, price, and value for money! The setup, input, and reports are easy to use and very helpful.
Nachteile
The one thing that is bothersome is the "touchiness" of being locked out - but I totally get the reasoning
Antwort von Ziff Davis
Hi Kelly!
Thank you so much for the glowing review! We are happy to hear that Campaigner is a big asset for you and your business.
If you have any suggestions or comments in the future please do not hesitate to contact us.
-The Campaigner Team
- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Love the Drag & Drop Editor!
Overall, I give Campaigner 5-stars for cusotmer service and email marketing. We appreciate that they continue to develop and improve the software overtime too.
Vorteile
When Campaigner updated the software to utilize the drag and drop editor it was a game-changer! So easy to design templates for simple or more detailed email campaigns. Campaigner has been the best email marketing software that we've used so far and helps us to automate communications to our patients quickly and effectively. We also have to shout-out Campaigner's responsive customer service and support teams. Whenever we have had any issues with our account, the team is quick to respond and resolve any issue that we are experiencing. Speedy support is hard to come by in the software industry.
Nachteile
We do experience a lot of issues with the SMTP email relay function, which isn't Campaigner's email software directly but within its portfolio that we pay Campaigner for.
In Betracht gezogene Alternativen
MailchimpWarum Campaigner gewählt wurde
We've used DemandForce, SolutionReach, and DoctorConnect and they all pale in comparison to Campaigner. The other platforms were clunky to use, not intuitive or user-friendly, outdated, and constrictive when it came to designing email templates.Gründe für den Wechsel zu Campaigner
Mailchimp's support team is virtually non-existant. We tried reaching out to start an account and they never returned our messages. If problems arise with a software, customer service is a priority for us.Antwort von Ziff Davis
Hello Laura,
Thank you very much for your feedback and so happy to hear that you are enjoying the drag and drop email editor! It is also really great to know that our support team has been there to help you when you are in need.
We look forward to continuing to serve your email marketing needs for years to come.
All the best,
Carlos Petersen, Customer Marketing Manager
- Branche: Zeitung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Really big disappointment - AVOID this ESP
Really disappointing experience they charged me a lot of money and it was a year contract when features which were vital were not working i asked to pause billing till i could use the platform - i tried to negotiate instead they made general promises and when i asked specifically to pause billing so i can use it they locked me into a recurring billing despite many tech glitches and features not working. Now I am forced to dispute with my credit card company which is first time this year and something i almost never do. I dont recall ever being locked into such an expensive long term contract where so much inflexibility was shown especially when They promise a lot and deliver little. Also the PCMag review says Campaigner is great but Campaigner and PCMag are owned by the same parent company, i wish i had not read that review. Look at the review prior to mine also it seems that their service is deteroarting .
Vorteile
If the platform actually worked like it was supposed to and customer support was actually there i could mention 24/7 support and great features but this has not been the case at all
Mailchimp and Mailigen both of which i reviewed are far far better bets
Nachteile
Customer service is supposedly 24/7 but when i would go to chat with them online they were usually unavailable even during normal business hours. My dedicated account manager would not answer emails and when i had tech issues he would ant to schedule conference calls to give vague assurances even when the issues were specifically tech related and from their end. Also when i first signed up it took weeks to solve the issue which turned out to be related to a program many use (think like IOS) and they do not plan a fix anytime soon. So if you use this very popular sofgtwar you cannot use Campaigner on it for foreseeable future
Die besten Alternativen zu Campaigner
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Campaigner review
Vorteile
The software is very good for emailing campaigns with responsive customer service
Nachteile
The customization options are fewer than on mailerlite and constant contact
Antwort von Ziff Davis
Hi Sibiry,
Thank you very much for the outstanding review of Campaigner! It's wonderful to hear that our customer service team were responsive and you had no issues setting up email campaigns. Regarding the cons you present, this is valuable feedback we can use to craft a better SaaS for all our customers, past, present and future.
All the best,
The Campaigner Team
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A little learning curve, but powerful software
We use Campaigner for numerous purposes, including marketing directly to customers, distributing information to vendors and other interested parties, and media outreach. We have found it effective for all of these purposes, especially since it can handle all of these without interfering with the others.
Vorteile
Ease of managing lists, importing from other sources, handling unsubscribes and reporting. Terrific customer support via chat and telephone.
Nachteile
Creation WYSIWYG tool can be a little frustrating, as the interface sometimes makes editing difficult (size of the working box inhibits cut-and-paste, moving elements up and down, etc.)
Warum Campaigner gewählt wurde
Contactology was purchased/absorbed/eaten by Campaigner/J2Gründe für den Wechsel zu Campaigner
Mostly legacy; we had accumulated years of contacts and lists in Contactology. When we did a revisit of the service, we decided to stay with Campaigner at that point also. In addition, I have used some of the other services and Campaigner is the best fit for Wizard World's needs.Antwort von Ziff Davis
Jerry,
Thank you very much for your detailed feedback about our product. I am happy to hear that our list management system is working to your satisfaction and that our customer support has been there to help you.
Your feedback about our WYSIWYG editor is also appreciated, I hope that you have had the chance to try our new drag and drop editor.
Please let us know if you need anything anytime.
Best,
Carlos
- Branche: Internet
- Unternehmensgröße: 1’001–5’000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
from Zyxel administer
The product itself is fine, but the support and communication of your inner team is awful.
There is once that we are upgraded without informed. After communicating with the sales he said that he would offer the corrected invoice, but even though I wrote mails to ask for the invoice so many times, I can't get the invoice for three month therefore I can't fulfill the payment, and then I am banned for not paying.
There is also once that we are informed by the accountant that we didn't pay for two months and if we didn't pay right away we will be banned, but our payment duration is 90days, and it's been two years we followed it. I am blamed for your mistake twice this year and i'm really disappoint of your service.
Vorteile
easy to use.
Cover most function that we need.
Drag and drop save a lot of time.
Nachteile
RWD.
UI of administer.
The report after importing contacts is terrible. There is only the row number on the report and then i have to check the original mailing list to find the email myself.
Sales is difficult to find and inefficient.
Gründe für den Wechsel zu Campaigner
Mailchimp: Better UI. HubSpot: more function.Antwort von Ziff Davis
Hello Samantha and thanks for your valuable feedback, this certainly does help us to hone in on future updates so that we can ensure you are having the best experience possible. ^CP
- Branche: Hochschulbildung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Hotchkiss Brain Institute review
Overall, I like using Campaigner. I have become more proficient with the software. I am EXTREMELY thankful for the tech support. I always get the help I need and they are professional, quick, and reliable. If the tech support was not as great as it is, I would possibly seek out a different software, due to the spacing/formatting issues that seem to happen in each of my campaigns.
Vorteile
I like the look of the finished product. It is quite professional looking. And once I got the hang of how to build a newsletter, I really liked it.
Nachteile
I found it difficult to learn how to best use the product. There tend to be spacing issues (usually too many spaces between articles) that I am unable to adjust and always have to call tech support to fix.
In Betracht gezogene Alternativen
Marketo EngageWarum Campaigner gewählt wurde
It was before my time, but I believe we had no option, we had to evolve to the new version.Gründe für den Wechsel zu Campaigner
Marketo is used by many at our university. I understand it is very user unfriendly with many glitches and problems. We do not have a large support team at the university to help with Marketo, so I hope to keep using Campaigner.Antwort von Ziff Davis
Hello Holly,
Thank you for your feedback, its great to hear that you are making good use of Campaigner and that our support staff has been there for you.
The other feedback that you have provided will be brought up with out product and development team.
Hope that you have a great day,
Carlos, Customer Marketing Manager
- Branche: Onlinemedien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Campaigner fits the budget and does what's needed
Great product and a great price to allow me to easily provide email marketing to my list.
Vorteile
Low entry to get started, very easy to use.
Nachteile
It does everything I need, but I can see where it may not have ALL of the features of some of the more expensive products. But since I don't require them, I don't miss them, or the higher price tag.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Campaigner
Better pricing for the feature set and number of list members.Antwort von Ziff Davis
Hello David,
Thank you very much for your feedback, it is most definitely valued as it will help us to continue to ensure that we deliver the best support and product possible.
Wishing you well,
Carlos Petersen, Customer Marketing Manager
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I like the idea of this, but not easy to use
It's been neutral. We were a Streamsend customer before they were bought out. I like the price but everything else is really not intuitive.
Vorteile
Cost is the biggest pro for this software. It's much cheaper than their competitors and I like that you don't have to pay per contact.
Nachteile
I have a really hard time getting emails to appear properly as coded. The campaigner system seems to manipulate or change things that shouldn't be changed. It also seems to have a good bit of bugs in it.
Antwort von Ziff Davis
Hi Kathryn,
Thanks for your honest review of Campaigner, this kind of feedback is extremely valuable to us.
We have since made major improvements to our email editor, and have made the addition of our new Drag and Drop editor which enables all users to create beautiful and mobile responsive email designs in minutes.
We would love the opportunity to show you the changes and improvements we have made, please reach out to us anytime.
All the best,
Carlos

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Campaigner an Average Email Marketing Tool
Used campaigner for one of our e-commerce client, though initially it was good but finally moved to Listrak as it provides better support & features.
Vorteile
I have used campaigner earlier for Email Marketing campaigns. Though it’s easy to use and set up but limited features. Workflow to send automated emails is one of the best features in this tool. You can create segments easily to send more targeted emails.
Nachteile
Customer service is not that good, sometimes we also found issues during login. It also never worked well in all browsers. Price is also comparatively high If you compare other tools with similar features.
Antwort von Ziff Davis
Hello Chitta Ranjan, I just wanted to thank you for your valuable feedback. The information you have presented here enables us to craft a better SaaS for all of our customers, past, present and future. I am happy to report that much of the cons you have presented have long been addressed. Should you ever wish to use Campaigner again, we would be happy to have you back and show you everything new. Best regards.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Nice service, good features, but has some outdated interfaces
Vorteile
Is an easy to use product, with the basic features to run email campaigns and do A/B testing.
The media library works flawless and lets you organize your files with ease.
The email templates are good and can be edited very easily.
You have the option to upload your own email template in HTML.
Nachteile
There are some admin screens where you feel like there's a lack of development in some areas. For example, the login page needs you to connect from the same IP address. If not, you need to call, chat or email support for your new IP to be whitelisted. There are plenty of options they could use like 2FA for keeping the login secure without the need of calling support every time you want to login.
In Betracht gezogene Alternativen
MailchimpWarum Campaigner gewählt wurde
StreamSend was bought by CampaignerGründe für den Wechsel zu Campaigner
Technically, I didn't choose Campaigner. Streamsend was absorbed by it, and I just continued with my service with them.Antwort von Ziff Davis
Hello Alvaro and thank you very much for your valuable feedback. I will be sure to forward this information to our dev team. - Carlos, Customer Marketing Manager
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
-
Quelle der Bewertung
DB's Review Of Campaigner
Overall, I would offer Campaigner as a solution over any other e-blast marketing tool for do-it-yourself size businesses. The ROI increase along with the ctr increase make campaigner when it's time get in front of my customers.
Vorteile
Campaigner's feel and ease of use played a big role in moving our business email marketing away from the competition.
Nachteile
The simple design of Campaigner seems to also translate into how the email themselves look like. Most likely, it is the "users" knowledge or lack of, that leaves our design lacking.
That is what I would like to see, "tricks", "tips", short video's teaching the "users" how to step up their game. IE How to make all photo's the same size or quick ways to clean your list and save. They have to be short and sweet and helpful INSTANTLY, uncomplicated.
Antwort von Ziff Davis
Hello Daniel,
Thank you very much for your wonderful and detailed feedback about Campaigner!
I am happy to inform that I will be releasing a series of updated videos just like what you are describing which will soon be available on our YouTube channel.
All the best,
Carlos, Customer Marketing Manager
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Design with functionality
We are able to automate a portion of our sales process and reach a lot more possible clients in a short amount of time. We are also able to send visually appealing email campaigns to current clients.
Vorteile
The reason I chose to use Campaigner over all of the other email marketing software companies is because it allowed me to have the option to fully design the email by writing code, but also gave me the ability to design the email using templates and other built in design tools.
Nachteile
One thing that I would change is to make sending reoccurring emails to different lists easier. I find that I wind up copying previous emails just so I can assign a new list of recipients.
Antwort von Ziff Davis
Hi DJ,
Thanks very much for leaving this feedback for Campaigner, it helps us to understand better what your experience has been like and what your needs are.
I am happy to hear that our full email editor meets your satisfaction, we wanted to give our users the full freedom of full HTML customization but also have it easy to switch back and forth from the WYSIWYG.
In regards to your reoccurring campaigns that require different lists, I believe I have a good solution for this. We would simply need to create copies of all reoccurring campaigns which require different lists, edit accordingly and schedule them out.
Also, we have the ability to use dynamic segmentation and dynamic content. Certain recipients see content which is tailored to them based upon which segment they belong to. It's a really great way to design and send one email which meets the needs of a diverse base of subscribers. We would be happy to show you more, reach out anytime.
Best,
Carlos
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great if you are sending to unverified lists, but not a great inboxing rate
Overall, we use Campaigner as a "backup" email platform (Hubspot is our primary).
Hubspot doesn't allow you to send to emails that haven't opted in to receive communications, so when we have a new list, we use Campaigner. They don't seem to be too concerned about higher bounce or opt-out rates, and won't freeze your account like Hubspot sometimes does.
Vorteile
Campaigner is easy to use, and allows for storage of a lot of contacts (unlike some other platforms that charge you based on number of contacts, whether you are emailing them or not.
They make it easy to segment, design and schedule emails.
They also have a great agency feature and let you setup and manage sub-accounts.
Nachteile
Delivery rate shows as high, but when compared to other platforms we use, open rates are low. This leads me to believe that a lot of emails sent through Campaigner are often delivered to SPAM folders rather than inboxes.
Also, they frequently charge us for higher tier packages than we are signed up for, and it takes multiple calls and emails to get it straightened out.
Antwort von Ziff Davis
Hi Lisa,
Thanks for your feedback, we appreciate that you took the time. We will definitely review the items you have raised here.
All the best,
Allison, Content Marketing Manager
- Branche: Immobilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Commercial Real Estate
Vorteile
I like the thought that was put into the little details such as, being able to put in a subject to any email link when linking to an image or text. I appreciate that because our Constant Contact account is very complicated when adding a subject to an email link.
Nachteile
It's a little complicated to use. I've had multiple issues adding and changing minor things to the blast. Sometimes you add a photo and boom its huge and you have to get in there and minimize it; sometimes you have to minimize the width and not the length. It's not as user friendly as Constant contact. The functionality of constant contact is very straightforward and consistent. For example, if you need to add an image somewhere to your blast, just drag the image icon to the area of choice; if you want to add a button, then just drag the button to where you like. We currently use both CC and campaigner and had thought of switching to campaigner which is why we started testing it out but cannot because we are very busy and need to be able to move through setting things up quickly. That's the thing holding us back from switching.
Antwort von Ziff Davis
Hi Sheren,
Thank you very much for taking the time to leave this valuable feedback about your experience with Campaigner.
I am very happy to be able to address some of the points that you brought up about ease of design by letting you know about our new Drag and Drop editor with which you will have access to a plethora of templates to select from, but also the ability to customize the size position, etc of everything which is added. The best thing about it, in my opinion, is that each design produced in the Drag and Drop editor is always completely mobile responsive.
We would be happy to show you more about it anytime, it is enabled for all accounts.
All the best,
Carlos
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
review
i've used campaign through fire engine red as an end user, as well as a re-seller at platformq education. both experiences have been "meh". it does what we need it to do, but we run into small bugs and quirks that are annoying, the admin screen and the reporting aren't great, and the email templates are difficult to customize. i've had mixed experiences with various members on the customer service team. our old customer service rep was great. since then its been downhill.
Vorteile
Simple is better, so that makes it easy for non-experienced users to learn.
Nachteile
The email builder can be buggy sometimes, and I've found dynamic segments to be unreliable.
Antwort von Ziff Davis
Hi Jillian, just wanted to reach out to thank you for your review of Campaigner, this kind of feedback is extremely valuable to us. We are constantly working to improve our product to ensure that it meets the standards of our clients such as yourself, and would love the opportunity to discuss your segmentation further to ensure it is as optimized as possible to suit your BU's needs. We have also released new templates in our new Drag and Drop editor which has the ability to create responsive and well-designed emails in minutes. I will be happy to go over these things further with you anytime.
- Branche: Regierungsbeziehungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It's buggy - but getting better
I have to use it, so I do.
Vorteile
With the new block editor, Campaigner is light years ahead of what it was even a year ago. That said working with the block editor is not full proof. Fonts / spacing/bolding etc, may be different upon deployment that what is shown in the proof. TEST TEST TEST . And test on multiple devices because what you see on YOUR device(s) may not be what others see.
Nachteile
Customer support is unhelpful for bugs, and they do come up, but not as often as they used to with the introduction of the new block editor. I think the Constant Contact is the competition and offers way better flow and experience, however if you MUST use a tool whose data is stored in Canada, then this product is ok, but not the best.
Antwort von Ziff Davis
Hi Roseline,
We really appreciate that you took the time to give us feedback. We're glad that you have found the block editor useful, and we will look into the items you have raised.
All the best,
Allison, Content Marketing Manager
- Branche: Bürgerliche & soziale Einrichtungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Marketing to Seniors
I'm very pleased with the product and changes always seem to be improvements. (That's not always the case with software.)
Vorteile
For us, plain text emails are the most effective. So personal; they do not appear to be from a mass mailing. I'm so please that hyperlinks embed seamlessly in plain text.
Nachteile
it's little glitchy when entering text. - line spacing too big or too small; difference between soft return and hard return. Looks ok in layout but changes when a test email is sent. Then the fiddling starts.
Antwort von Ziff Davis
Hello Catherine,
Thank you for your feedback, I'm happy to know that you get such good use out of Campaigner.
I hope you get a chance to try our new Drag and Drop email editor. It will allow you to make text only email designs easily and effectively.
Best,
Carlos, Customer Marketing Manager
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Easy to use
Vorteile
Campaigner is easy to use and relatively inexpensive compared to other database marketing tools out there.
Nachteile
Seems slightly outdated. Constant Contact's dashboard seems more updated and easier to use but it's more expensive.
Antwort von Ziff Davis
Hello Diana,
Thank you very much for your feedback, this helps us to understand our customers better and gives us valuable info that we need in order to continue to make improvements of our product. We have made some major improvements to the UI, I hope they have improved your overall experience.
Best,
Carlos
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Long time user
Campaigner is a reliable and flexible software that has allowed us to grow our e-marketing campaigns.
Vorteile
We have been using Campaigner for about a decade and it has been a reliable and user-friendly software. They have worked to keep the upgrading the functionality over the years.
Nachteile
The reporting on clicks is very painful and manual. I'd really like to the ability to download a report that shows me who clicked on the campaign and the name of the link they clicked on with all the contact details. At the moment, we spend hours manually doing this.
Antwort von Ziff Davis
Hi Andrew,
Thanks so much for the review and thank you for being a loyal customer.
Your feedback on reporting has been reported to our product team.
If you have any additional questions or comments you would like to share please do let us know.
Thanks so much
The Campaigner Team
- Branche: Hochschulbildung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Frequent marketer for both internal and external
we are a small company and do not have a customer service advocate; I am also self - taught and turn to the faq/help guide often. there are webinars offered but when looking for specific information that i would think is rather basic referred to youtube videos that are long. An FAQ or user forum would be great. additionally, the creative side and reporting I find a bit limited.
Vorteile
I am a self-taught user; the software is something that can be figured out
Nachteile
When asking specific questions to support, am directed to YouTube tutorials that are 1hr in length. I need quick direct answers. I also have questions on best practices and basics in segmentation etc... little advice or direction is provided.
Antwort von Ziff Davis
Hi Courtney,
I want to thank you for taking the time to leave this feedback for us as it gives us valuable insight to your experience.
In regards to our self help options, we are going to be releasing a new YouTube series of videos which are quick and to the point so please keep a look out for those.
All the best,
Carlos
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Campaigner Review
We love how we can easily, mass contact all of our contacts with Campaigner. It is quick, easy, and very user friendly. You can preview and edit your email blast before you send it out, saving us from being inefficient.
One of our staff just started using it, and is very comfortable using it because it is so user friendly and easy to use.
Vorteile
I love how easy it is to use. You can easily search to see if the contact email is already in your mailing lists. We are able to have multiple lists to serve our needs. I love how you can use the back button to go back to what you were working on.
Nachteile
I dislike how sometimes you get an error stating that the attachment is too big, when in fact it is not. Often times, if you restart your email blast with the same attachment it will work, it is just a glitch in the system. But other than that, we are very pleased with the software.
Antwort von Ziff Davis
Hi Sarah,
Thanks very much for your wonderful feedback of Campaigner, and that you find it to be very user friendly. This is definitely one of our top priorities for our users.
In regards to the attachment issue you desctibed, we would love to look into this further and hope that you follow up with us.
Thanks very much,
Carlos
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Long-time user review
Vorteile
Plenty of features such as segmentation, list management, sign up forms, good reporting. Ability to use Campaigner because of Canadian servers complying with privacy legislation in British Columbia
Nachteile
API integration needs improvement, account management (related to billing) requires even more improvement with prompt attention to inquiries and resolution of issues. Customer service could be more timely and provide better issue resolution experience.
Antwort von Ziff Davis
Hi Levent,
Thanks for taking the time to send us feedback, we really appreciate it. We're glad that your experience with us has been good and that our features have suited your needs.
All the best,
Allison, Content Marketing Manager
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
My Preferred System
I use campaigner to prepare newsletters for a State Representative and send them out to a large constituent base. Campaigner gives me the flexibility to develop a template that is easy to use and easy to read. Compared to the other systems I use, I much prefer campaigner and wish that more of my clients would use this system.
Vorteile
I have used several systems during the past several years, and my favorite is Campaigner - it is very intuitive, user friendly and incredibly flexible as templates go.
Nachteile
Like many systems, the constraints of templates and other considerations sometimes make it desirable or necessary to use the actual code to best format newsletters. I found that to be the case with Campaigner - but, no more so than most other systems - and Campaigner is very accommodating to downloading code, updating offline, and reloading updated code for the final newsletter.
Antwort von Ziff Davis
Hi there,
Your review made us smile! We are happy to hear that we are your go-to email platform.
We appreciate your feedback very much and we have passed it along to our product team.
If there is anything else you would like to share please do not hesitate to contact us.
Thanks!
The Campaigner Team
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Non-Intuitive User Interface & Customer/Tech Support Declining
One of the biggest positives with Campaigner when I first got it 5 yrs ago was the hands-on Tech Support, which was readily available and really helpful. However, lately it hasn't been. I couldn't get a simple JPG image inserted without the software rejecting my test emails. Support was difficult to reach and ultimately worthless. Not only could the person not solve the problem, but the "escalation" support never came. I finally had to re-structure my email into a very simple text format. Very disappointing and frustrating. (Note: Earlier campaigns using the same image design always worked fine. Never had a problem.)
Vorteile
Ability to send 2,500 emails to our Contact base.
Nachteile
Using this software isn't intuitive. I have extensive MS Office experience but can't easily navigate this software. It is more like the WordPress software which is similarly frustrating.
Antwort von Ziff Davis
Hello Stephen,
Thank you for taking the time to leave this feedback as this kind of information helps to ensure that we are putting our best efforts forward in the places where it is needed the most.
I will most definitely check into your support cases to ensure that your reported issues are receiving the best attention possible.
Please reach out to us anytime.
Best,
Carlos