Brevo Erfahrungen

Vorteile

Sendinblue ist eine großartige E-Mail-Marketing-Plattform, die es Unternehmen ermöglicht, ihre Marketingkampagnen einfach und effektiv zu verwalten. Mit Sendinblue können Benutzer ihre E-Mail-Listen verwalten, Kampagnen erstellen und automatisierte E-Mails senden. Die Plattform bietet auch Funktionen wie Landing Pages, SMS-Marketing und Chat-Unterstützung.Ein großes Plus von Sendinblue ist die Benutzerfreundlichkeit. Die Benutzeroberfläche ist einfach und intuitiv, so dass sich auch Anfänger schnell zurechtfinden. Darüber hinaus bietet Sendinblue hervorragende Integrationen mit anderen Tools und Plattformen, einschließlich WordPress, Shopify und Salesforce.Ein weiteres Plus von Sendinblue ist die Möglichkeit, Marketingkampagnen zu automatisieren. Mit der Plattform können Benutzer automatisierte E-Mails senden, die auf bestimmten Aktionen von Abonnenten basieren, z.B. wenn ein Kunde einen Kauf tätigt oder eine E-Mail öffnet. Dies spart Zeit und erhöht die Effektivität der Marketingbemühungen.Es gibt jedoch auch ein paar Nachteile von Sendinblue. Einer davon ist die begrenzte Anzahl von Vorlagen für E-Mail-Kampagnen. Obwohl Benutzer ihre eigenen Vorlagen erstellen können, wäre es schön, mehr Optionen zur Auswahl zu haben. Ein weiterer Nachteil ist der begrenzte Kundensupport. Während das Support-Team von Sendinblue hilfsbereit ist, ist der Support auf Englisch begrenzt, was für deutschsprachige Benutzer möglicherweise eine Herausforderung darstellt.Insgesamt ist Sendinb

Nachteile

Es gibt jedoch auch ein paar Nachteile von Sendinblue, wie die begrenzte Anzahl von Vorlagen für E-Mail-Kampagnen und den begrenzten Kundensupport auf Englisch. Dennoch überwiegen die Vorteile der Plattform und machen sie zu einer empfehlenswerten Wahl für Unternehmen, die ihre E-Mail-Marketingbemühungen verbessern möchten.

Vorteile

Die erste Email-Kampagne hatten wir innerhalb eines Arbeitstages konfiguriert und versendet. Für folgende Kampagnen brauchen wir nur noch ein bis zwei Stunden inkl. Kontaktselektion, Designentwurf und Test. Obwohl SendInBlue ausschließlich für Email-Marketing angeschafft haben, hat uns im Verlauf die CRM-Funktionalität sehr gut gefallen, so dass unser Vertrieb jetzt das gesamte CRM über SendInBlue managt.

Nachteile

SendInBlue ist weitgehend frustfrei. Wir haben keine Kritikpunkte.

In Betracht gezogene Alternativen

Dynamics 365

Gründe für den Wechsel zu Brevo

Für ein kleines Unternehmen ist SendInBlue die optimale Wahl. Mitarbeiter brauchen wenig Einarbeitungszeit, die Funktionalität ist optimal für Vertrieb und Email-Marketing. Ein wertvoller Zusatznutzen ist das Vorhandensein von CRM-Funktionen.

Vorteile

Sendinblue ist, nach einer umfangreichen Installation und Einrichtung, für die Anwender sehr einfach zu bedienen. Durch die Erweiterbarkeit mit Apps, werden die Möglichkeiten so umfangreich, dass Sendinblue eine Komplettlösung für das Marketing bereit stellt. Zusätzlich zu den "normalen" Newslettern können Kampagnen per WhatsApp und SMS, auch personalisiert, durchgeführt werden.Weiterhin wird neben einem rudimentären CRM auch Chats, Meetingbuchungen, Landingpages, die Veraltung von Facebook Ads sowie ein Postfach angeboten.Die kostenlose Version reicht für viele Kleinunternehmer aus, um effektives Marketing zu betreiben. Die Preise für die Vollversion sind angemessen.

Nachteile

Eigentlich gibt es kaum etwas Negatives zu sagen. Eventuell, dass das CRM nicht wirklich als solches bezeichnet werden kann. Aber da es sich noch am Anfang der Entwicklung befindet, besteht hier große Hoffnung, dass sich Sendinblue zu einem umfangreichen Komplettsystem entwickelt.

Vorteile

Schon seit NL2GO ist dieses Tool eine top und vor allem DSGVO-konforme Mailchimp-Alternative gewesen im Bereich Email Marketing. Daran hat sich auch nach Umstellung auf SIB nichts geändert.

Nachteile

Leider sind die Funktionen, die über das reine Erstellen und (auch gut segmentierte) Distribuieren von Email Marketing Kampagnen hinausgehen, noch ausbaufähig. Man sieht die Bemühungen von SIB an der Stelle, doch derzeit kann ich hier nicht viel Positives sagen.

Vorteile

Sendinblue (ehemals Newsletter 2 Go) ist in der Einfachheit der Anwendung wirklich nicht zu übertreffen. Auch ohne Einarbeitung oder Vorkenntnisse kann man schnell und einfach Kampagnen erstellen und verschicken. Die E-Mail-Pakete sind angemessen und der Support hilft via Mail schnell und einfach weiter.

Nachteile

Die Automationen bedürfen schon etwas mehr Know-How und sind nicht ganz so einfach umzusetzen. Auch die Erstellung von Anmeldemasken kann manchmal etwas kompliziert sein, wenn man mit verschiedenen Hacken verschiedene Listen befüllen will. Hier braucht man manchmal Unterstützung von einem Anwender, der schon länger Sendinblue nutzt.

Vorteile

Leichte Integration in Wordpress möglich und sehr guter Support

Nachteile

DOI Prozess ist noch nicht 100% funktionsfähig ... es wird aber daran gearbeitet. Eine Info dazu vorab hätte mir viel Zeit erspart.

Vorteile

Gesamte Aufmachung, und einfaches Handling

Nachteile

Noch nichts bemerkt, läuft alles so wie ich es möchte

Vorteile

Schnelle Ergebnisse sind immer wichtig, deshalb ist die einfache Handhabung von Sendinblue ein großer Vorteil. So können Sie Ihre Nachrichten schnell versenden und erhalten schnelle Ergebnisse.

Nachteile

Die Bedienung ist nicht immer sehr intuitiv und manchmal ist es etwas verwirrend. Alles in allem ist es jedoch top.

Vorteile

The platform is really user friendly and it allows us to integrate data with our in-house developed systems.

Nachteile

The customisation of the design of each e-mail it's a little bit tricky, but we make it work with our own designs being uploaded in the platform.

In Betracht gezogene Alternativen

Sender und Omnisend

Warum Brevo gewählt wurde

Mostly because we were looking for a better integration with our own systems and Sendinblue was the best option.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Brevo

Our IT team felt comfortable working the integrations through Sendinblue with our systems, also the price for more than 100,000 sent e-mails was critical in the decision. The marketing department were also happy working with the data and reports the platform provides.

Vorteile

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Nachteile

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

Vorteile

One of the things I liked most about Sendinblue was its intuitive and user-friendly interface. It was easy to navigate and find the tools and features I needed for my email marketing campaigns. Additionally, Sendinblue has a range of powerful features that I found extremely helpful, including its email automation tools, advanced reporting and analytics, and integration with third-party platforms.

Nachteile

One of the things I liked least about Sendinblue was that some of its more advanced features are only available on its more expensive plans. For example, A/B testing and retargeting campaigns are only available on the premium plans, which can be a downside for smaller businesses on a tight budget.

Vorteile

after i completed registration upload my contacts and created a campaign got a message that "due to internal analysis was concluded due to safety measures" my account been suspended and i cannot email my campaign.this done after i have spend long time to create the campaign and everything come with it.** we are 15 years old company with no bad record and all of our emails are our long relationship customers, we don't send spam.save your time and energies, don't use Brevo, we have choose now mailchimp instead.

Nachteile

easy to built your campaign but it does not matter if you cant use it

Vorteile

Its easy to implement, adds value compared to competitors at the same cost.

Nachteile

Visual editor could be a bit more flexible but overall it just works.

Vorteile

Sendinblue boasts a user-friendly interface that makes it easy for beginners to navigate and use the platform. The intuitive drag-and-drop editor allows users to create professional-looking email templates without any coding skills, making it accessible to users with varying levels of technical expertise. It also offers robust automation capabilities, allowing businesses to create personalized and targeted email campaigns. From setting up automated welcome emails to drip campaigns, you can easily automate your email marketing efforts, saving time and effort while ensuring that your messages reach the right audience at the right time. The website offers competitive pricing plans, making it an affordable option for businesses of all sizes. They offer a free plan with limited features, as well as paid plans with scalable features based on the needs of the business, making it accessible to small businesses and enterprises alike.

Nachteile

I had some problems email deliverability, with emails sent through Sendinblue ending up in spam folders. This may require additional efforts to improve email deliverability, such as optimizing email content, managing sender reputation, and monitoring bounce rates.

Vorteile

a great quality and many functions although it is a free version.

Nachteile

Sometimes the sended mails goe in the trash or junk folders

Vorteile

Sendinblue handles SMS and emails marketing campaigns quite well. It is an excellent platform for managing online marketing campaigns. I would like, above all, to congratulate their customer support which is very responsive to requests for assistance and is able to solve problems efficiently. It is also good to note that it has a fairly user-friendly interface. The platform form is easy to use, which makes it easy to get started. The features offered by Sendinblue are varied and diverse. I especially appreciate the segmentation of the mailing list, the marketing automation, and the personalization of messages. In addition to that, it is possible to analyze the results of its campaigns. It is a platform that I recommend

Nachteile

We have sometimes encountered problems with marketing automation

Vorteile

The interface is clean and well-organized. I appreciate the drag-and-drop functionality for creating email templates, as it saves me time and allows me to design professional-looking emails without any coding knowledge. As a small business owner with a limited budget, I was pleased to discover their competitive pricing plans. The free plan is a great starting point, and the paid plans offer additional features at reasonable prices. The automation features have been a valuable addition to my marketing strategy.

Nachteile

There are a few areas that could be improved. For instance, I would appreciate a wider selection of pre-designed templates. Sometimes, I need more visually appealing designs, and creating custom templates from scratch can be time-consuming. Additionally, some of the more advanced features, such as complex automation workflows, have a bit of a learning curve. It would be helpful to have more resources or tutorials available to help me fully utilize these features.

Vorteile

The feature that impacted me most was the analytics and drop-in feature. After sending my emails, I would run to the analytics to see if my open rates increased. And it did, depending on the topics of interest.

Nachteile

I don't have anything negative to say about this software because I truly enjoy it. I initially started using the free version of this software and surprised to know I could send a large volume of emails for free. This is how I became a loyal user of it, so technically there's nothing negative I have to say, just grateful.

Vorteile

Sendinblue is affordable and easy to use. I was able to set up sendinblue with ease.
For businesses who don't use a great deal of email marketing it is ideal and convenient.
It offers email automation, email templates with drag and drop, and online learning tools to help you get the most out of sendinblue.
Helpful insights and detailed analytics are available and allow us to improve our email marketing.
Another great tool is contact management.
Overall sendinblue has all the tools for our business needs.

Nachteile

The only con is that it lacks some of the extra services that other products offer. While this is not a concern for us at this time, in the future that may change and of course some businesses need those extra features.

In Betracht gezogene Alternativen

MailerLite und Mailchimp

Warum Brevo gewählt wurde

When comparing the setup and ease of use for both products, plus how well it suits our needs, sendinblue was the clear choice.

Gründe für den Wechsel zu Brevo

I simply liked sendinblue better, the screen previews I saw looked easy to use. Although it's trivial I liked the name and the color scheme matches that of our local university, it's also just pleasing to the eye.

Vorteile

As a small business owner, the thing that attracted me to Sendinblue was the pricing. At the time I was using this, my marketing emails were fairly low-tech and with a few trade-offs, I was excited that I could send to unlimited contacts using the free plan. It also offered some customizations with the free plan other services didn't, and I felt like the pricing for larger lists was extremely fair (as I was hoping to stay with them).

Nachteile

The backend was a bit clunky and felt fairly outdated, but I was willing to overlook that for the price. After setting up my lists, default settings, first email, etc. I got a notice that I would have to go through verification before sending my first email. The process was RIDICULOUS. I had to schedule a call with someone in France (which seemed odd, but okay). My call was rescheduled twice and then ultimately canceled. After a month of trying to verify, I ultimately switched providers. After having gone through all the setup work, I never even got to send out anything more than a test email to myself.

In Betracht gezogene Alternativen

ConvertKit, MailerLite und Moosend

Warum Brevo gewählt wurde

Mailchimp became too expensive for the size of my business and email list.

Zuvor genutzte Software

Mailchimp

Vorteile

It's free until you go over a certain amount of emails per month and your contact storage is unlimited, no restrictions!
Custom templates, automation/auto responders, custom CTAs, and click tracking are all pros. APIs for integration with your website.
The reporting is pretty well detailed.
Customer support is very responsive and polite. I was able to set up sendinblue very quickly and I had no problems using it.

Nachteile

Sendinblues free version is limited and when you go over the email limit you need to buy a subscription to keep using the service. The customizable templates are there but they're limited.. Sendinblue could be slow and glitchy at times, most often when sending emails with attachments.

In Betracht gezogene Alternativen

SendGrid und Mailjet

Warum Brevo gewählt wurde

My free trial expired and I wasn't comfortable enough with the platform to pay for it. Sendinblue had an actual free version meaning I could learn to use it before moving up to a subscription.

Zuvor genutzte Software

GetResponse

Vorteile

What I love about SendInBlue is the ease of setup. Once you register, you can easily find what you're looking for. We do a lot of email marketing for our law association but do a lot more transactional emails. The SMTP features are easy to find and implement.

Nachteile

It's a bit more expensive than Mailchimp but gives your more flexibility. Would be great if you could get to the gallery of saved images easier. I love that you can add live chat to your website with SendInBlue the script is a bit heavy and can slow down page loads.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Warum Brevo gewählt wurde

Love the MailChimp brand. At the time, we switched it was a bit more difficult to use when implementing transactional email. Also, the features we liked - real time chat, CRM, appeared to be available on MC but through a third party. The final thing is we're not sure what the new Intuit ownership will change the platform.

Gründe für den Wechsel zu Brevo

Broader mix of integrated services and ease of setup

Vorteile

When switching from my current email provider, Sendinblue seemed like the perfect alternative—rather than pay based on email addresses stored, you could pay based on use. There is a huge market for this type of arrangement for small businesses that may have a larger subscriber base that they communicate with infrequently. For this reason I thought Sendinblue offered great value for my exact needs.

Nachteile

Uploading addresses and sorting fields and all of that made sense and worked. It wasn't completely seamless, but it was easy enough. However, to then actually get your email addresses and account verified and authorized to send out emails was a nightmare. Tech support sent out the barest hint of a reply to queries about what had gone wrong and provided no actual help in troubleshooting how to finish the last step of verification before you can send your first email. After asking several times for support, and troubleshooting for *months*, I stuck with my current provider rather than risk a non-responsive and faulty service..

In Betracht gezogene Alternativen

ConvertKit und AWeber

Warum Brevo gewählt wurde

Mailchimp's features were too robust actually—the pricing plans were meant for businesses using all of a plan's features and had few slimmed down plans for those with large lists but no need to do more than simple monthly emails.

Zuvor genutzte Software

Mailchimp

Vorteile

I like the account management service that you get with the enterprise solutions. You get a representative who is attached to your account and works With you closely to help with all deliverability agendas.

Nachteile

Their customer support. Their customer support is pretty bad and one the worst issues I face. They operate only during specific times during the week, which may often not work well even for companies those who are based on the US. Secondly, it seems like they're always flooded with calls so you can't get to them on the first call, almost always. Then on top of that they don't return your calls when they're unavailable.

In Betracht gezogene Alternativen

Mailchimp

Warum Brevo gewählt wurde

We wanted all our email capabilities under one roof. SendinBlue seemed like the best option to go with.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Brevo

Pricing was the biggest reason. Moreover, they promised services that seemed at par with the comparison.

Vorteile

It is easy to use with a minor learning curve. Whenever you are stuck, customer service has been amazing each and every time! Usually, message them through FB Messenger and they have replied within a day. That is really what sets them apart in my opinion! Might be "cheaper" alternatives around but this is invaluable!

Nachteile

The daily quota can be cumbersome. Also with us, as a new business, we run various contests. We know these are not our "ideal" customers but through them, we do find clients. The issue is, that a lot of time they are not as responsive to our emails, causing SendInBlue "precautionary" to put our account on hold due to the low open and click percentages.

It's a little annoying, but their customer service has always helped out. Fortunately, we can ignore those who don't respond to mail with future emails, but there's only 1 way to find out if they'll open or not...

Other than that, no real complaints!