Nutzerbewertungen im Überblick
Über Powerpay
Powerpay von Ceridian ist eine cloudbasierte Gehaltsabrechnungs- und HR-Software für kleine Unternehmen in Kanada. Diese Lösung soll dazu beitragen, manuelle Prozesse und Papierarbeit bei der Verwaltung von Mitarbeiterinformatione...
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- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Why would you do your own payroll?
I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right.
Vorteile
Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull.
Nachteile
It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
when I came on board with this company, no one can really teach me how to use the system. I was able to figure it out in some areas, and some I had to call in and get the direction. But all those experiences are effortless. That's how I came to love Powerpay
Vorteile
It is very easy to use. Training that I got from Powerpay was seamless, the associates are very knowledgeable
Nachteile
It is not easy to pull reports. If you find a report there's no filter. You have to extract the whole thing and filter it yourself that way
Antwort von Ceridian
Hi Karen - Thank you so much for your feedback! We're happy to hear that you find Powerpay easy to use. It is great that our support team was able to assist you through the learning process!
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Stellar Service
Overall the customer service is the saving grace. Most interactions with customer service over the phone has been amazing and detailed. There were one or two experiences (over a year ago) which weren't as nice but I received follow up calls afterwards.
Vorteile
The Rapid Entry page is quite useful and easy to use.
Nachteile
I don't like that we have to be in an active pay period/run in order to access general information. Sometimes I just need to check something but I have to open a new pay period/run in order to do so. I'd love to be able to customize the experience more.
Antwort von Ceridian
Hi Annie - Thank you for your feedback! We now have the functionality to access employee info without having to be in an active pay period, we'd love to walk you through it! We're so happy to hear that customer support has been able to assist you!
Die besten Alternativen zu Powerpay
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Happy long-time user
Vorteile
I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either.
The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary.
Nachteile
The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I'm a big fan of Powerpay
Powerpay is ideal for managing all the HR/payroll needs. I don't have to worry about reconciling payroll accounts and T4 summaries at the end of the year, or racking my brain to complete ROEs. It is all taken care of for me. It's a load off my mind and a huge time-saver for me.
Vorteile
I love how easy it is to use and, if I have a problem, the support staff are terrific. It is very well priced as well. It is a manageable option for small businesses.
Nachteile
I would like to see little helpful tips come up when you hover over a heading or title. It would be nice to have small instructions or explanations in areas that will save me having to call in with a small/minor question.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simple and user friendly
reliable and straightforward.
Vorteile
Employee self-service is really user friendly and much easier to administer than ADPs team pay
Nachteile
I would like the ability to run more reports and also would appreciate the ability to export the reports to excel. Would appreciate the ability to make changes with an effective date, for example, make effective on the next pay period rather than having to accumulate those changes in a separate system for later.
Antwort von Ceridian
Hi Dawn - Thank you very much for your feedback. The insight you provided around reporting and effective dates is something we will share with our product team. Thank you for choosing Powerpay!
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
User friendly and less time consuming Software
Vorteile
The software is user friendly than what I used before. It has also saved a lot of my time on a biweekly basis to process payroll.
Nachteile
I would like more analytics in the software like creating various reports based on employee information.
In Betracht gezogene Alternativen
ADP Workforce NowWarum Powerpay gewählt wurde
The product I was using was outdated and not user friendly.Gründe für den Wechsel zu Powerpay
Power Pay is cheaper and perfect for small businesses.Antwort von Ceridian
Hi Julie - Thank you so much for your feedback! We're glad to hear that Powerpay meets your needs and you are happy with the software! We are always looking for ways to improve and innovate so we will take your feedback around reporting back to the product team. Thank you again!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Accounting Everything
I have not encountered any issues with Ceridian in the last 9 years.
Vorteile
I have used it for years. I have recommended it to many of my bookkeeping clients. I find it user friendly, convenient to access older info and easy to speak to customer service.
Nachteile
There is nothing I dislike about this product.
Antwort von Ceridian
Hi Michelle - Thank you for your feedback! We appreciate your loyalty over the last 9 years and are delighted that you still find Powerpay meets your needs.
- Branche: Regierungsbeziehungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Super Powerpay
Time saving is one of the best benefit also recording of the transaction is very easy.
Vorteile
I like all the features, from inputting the data to the final result, it is very easy and user friendly.
Nachteile
I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.
Antwort von Ceridian
Hi Suma - Thank you so much for your feedback, we appreciate you taking the time to leave us a review! We are so happy that you find the system meets your needs and saves you time.
- Branche: Buchhaltung
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Customer service is everything
It's been an excellent experience.
Vorteile
The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.
Nachteile
No cons. It works as needed. I've not had any issues with the software.
Antwort von Ceridian
Hi Carolyn - Thank you very much for taking the time to leave us a review! We can't tell you how happy we are to hear that you have had a great experience with Powerpay and our support team!
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Payroll
Great.
Vorteile
Easy to navigate. Input is easy. Reports are super efficient.
Nachteile
Little education probably do not use it to its full potential.
In Betracht gezogene Alternativen
Quickbooks OnlineGründe für den Wechsel zu Powerpay
I had used Quic books payroll years ago and prefer having a third party manage deductions etc.Antwort von Ceridian
Hi Tammy - Thank you for the feedback, we greatly appreciate it!
- Branche: Marktforschung
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
I like it and it is generally easy to ise
Vorteile
Power pay is easy to use and customer service is very helpful.
Nachteile
A little bit confusing for me when producing Record of employment.
Antwort von Ceridian
Hi Esther - Thank you for your feedback!
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Powerpay review
Overall it is a very good product and allows us to process payroll smoothly. The customer service team are friendly, picks up your call quickly and are super helpful at answering your questions. I have also participated in some of their virtual trainings which increased my knowledge and the functionality of the product.
Vorteile
I have to say what I like most about the product is the people behind it. The customer service is amazing, especially as a new user, I needed alot of help processing payroll. Although I used the help menu, I usually found it quicker and easier to just give them a call. The calls are answered quickly and the reps are very knowledgeable.
Nachteile
If an employee is not set up on self service it is difficult to retrieve their pay stubs. A paystub report is generated for people without a self service account but I dont find the report includes all the stubs of those without their account active
Antwort von Ceridian
Hi Mike - Thank you for your feedback! We're so happy to hear that our support team has been able to assist you when needed. Thank you also for your comments around pay stub reporting for employees without self service, we will be sure to mention this to our product team. Thank you again!
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ceridian Powerpay is a user-friendly, cost-effective payroll management system
Powerpay makes payroll and HR management a breeze. It takes care of remittances, filing, government and CRA requirements, T4, ROE etc etc. Without Ceridian we would need additional staff to take care of payroll. Ceridian is a fantastic product that I highly recommend.
Vorteile
I like how Powerpay can do everything I want - track salaries and benefits, process payroll, provide reports, provide ROE and T4 etc. It's a user-friendly product that makes payroll easy to administer. I also really appreciate their phone support - it's very quick and easy to call in, wait times are short and Ceridian phone staff always answer my questions. Powerpay makes my life easier, a very effective product that I have recommended to others and one that I will continue using in the future. They also offer a good variety of training and support classes.
Nachteile
It can be daunting to learn the product. There are a lot of menus and I feel they could be consolidated and better organized. Once you learn where everything is, it's easy to use the product.
Antwort von Ceridian
Hi Nathan - Thank you so much for your detailed review of Powerpay. We are so happy to hear that you are satisfied. We also appreciate your feedback around product training and navigation and we will take those items away to review.
Thank you again and please don't hesitate to reach out to us with any questions!
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review of Ceridian Payroll
My overall experience has been very good. Powerpay makes handling all aspects of payroll very easy.
Vorteile
Ease of use and the historical record keeping. Very useful in applying for Government Covid Wage subsidies.
When I call in for help the staff have always been very knowledgeable and helpful. They have always been able to answer my questions.
Nachteile
I cannot think of anything at this point that needs improvement. This may be because I have a very small payroll.
In Betracht gezogene Alternativen
ADP Workforce NowGründe für den Wechsel zu Powerpay
Powerpay was recommended by a co-worker.Antwort von Ceridian
Hi Bonnie - thank you so much for the feedback. We're very happy to hear that you Powerpay useful when it came to applying COVID subsidies. Thank you for your continued business!
- Branche: Großhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Powerpay Use
It has always been an easy experience with powerpay and that that they are there to help if you need it.
Vorteile
We use Powerpay and have for a number of years. For a small seasonal company like ours, it is very easy for me to submit payroll from anywhere I have access to a computer. It also great to have ROE, t4's and year end completed so easily. Knowledgeable staff make it easy when your have a question or problem.
Nachteile
Being seasonal it would be easier if we could maintain somewhere the info for our workers who return every year. If we could recall them by their employee number, it would save a lot of extra work.
Antwort von Ceridian
Hi Sheryl - Thank you so much for your feedback! We are delighted to hear that Powerpay continues to serve you well! We will be sure to take your feedback about recalling employees back to our product team. We are always looking for ways to innovate and improve. Thank you again!
- Branche: Vermögensverwaltung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Review of Ceridian Power pay
wonderful experience productivity improvement
Vorteile
ease of use and the customer support. every time we call customer support always very helpful.
Nachteile
each add on is additional cost - for some of the other modules.
In Betracht gezogene Alternativen
ADP Workforce NowGründe für den Wechsel zu Powerpay
Cost, other companies already using Ceridian- Branche: Bankwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Powerpay makes paying your people easy!
Overall I love Powerpay - so much so that all 4 organizations I process payroll for are now on this system!
Vorteile
Software is easy to use and navigate. Ceridian has been making lots of changes lately to enhance the user experience and it shows!
Nachteile
Wish there were more basic reporting features available in Ceridian to easily run employee based reports. Also wished the enhanced reporting was easier to understand / navigate.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ceridian makes things easier
We've always been very happy, saves so much time and staffing. Especially love the people on the help lines.
Vorteile
The generation of ROEs saves so much time, it's a life saver. The ability to pull prior years reports is great.
Nachteile
Nothing really missing nor that we don't like.
Antwort von Ceridian
Hi Morag - Thank you for sharing your experience with Powerpay! We're glad that you enjoy using the solution and that our support team has been helpful!
- Branche: Metallabbau
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great software package
Excellent customer support team
Vorteile
Very user friendly, and customizable. Great customer support.
Nachteile
That you have to open a new payroll if you want to see and edit the employee profile
Antwort von Ceridian
Hi Nicole - Thank you for your feedback! We now have functionality that allows you to access employee info without entering the pay period. We'd love to walk you through that!
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Takes the Guesswork out of payroll
The time it takes to calculate the deductions and write each person's cheques is solved with this software. Since this task is done by volunteers who may or may not have any accounting/payroll skills, this software makes all those decisions for us. I don't have to keep Excel spreadsheets to keep track of our running costs.
Vorteile
I like that I don't have to keep up to date on the latest tables. Ceridian is always up to date on that. I like that I don't have to remit the deductions. Ceridian does that. Once the employee is set up, it is very easy to pay them or to edit if need be. I really like the direct deposit feature rather than cheques because our staff are seasonal students who seem to lose cheques more frequently.
Nachteile
There really isn't anything I can say negative. We don't use many of the features available such as employee portals or human resources management because of the nature of our staffing dynamics. I don't like that I can't run two different payrolls - one monthly for our salary, and one weekly for our counsellor staff - using only 1 payroll fee. I would have to pay the basic fee for each.
Antwort von Ceridian
Hi Laurie - Thank you so much for your feedback, it is greatly appreciated!
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
PowerPay Review
Overall, we enjoy PowerPay and it meets our needs of a payroll software! Would recommend it
Vorteile
Easy to use
Great customer service
Great year end webinars
Nachteile
To find simple employee information in their profile, a new pay period always has to be created which sometimes is not feasible if we don't want to set up a new pay period at that time
The payroll preview in Insync was better, in my opinon
Antwort von Ceridian
Hi Lindsey - Thank you for your feedback! We actually now have the functionality to access employee info without having to be in a pay period. We would be happy to walk you through that! Glad to hear that Powerpay is meeting your payroll needs!
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Friendly customer service and high customizability
I have used Powerpay since 2018. While I occasionally find the user interface to be confusing, the customer service has always been excellent. Our employees like that their paystubs are detailed and easy to read. The electronic delivery of year-end forms saves us the headache of tracking down employees who have changed addresses since they left our employment. I would recommend Powerpay to colleagues in the industry without hesitation.
Vorteile
I like that I can input various types of income (hourly, salary, various salareis) and it is presented clearly on the employee pay stub.
Nachteile
It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly.
Antwort von Ceridian
Hi Ellen - Thank you so much for your feedback! We appreciate your business and insight, we're happy to hear that our customer service team has been excellent!
- Branche: Medizinische Praxis
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Product Overall!
Powerpay is continuing to improve many payroll-related operations for us as we continue to grow!
Vorteile
Rapid entry is incredible in Powerpay, Self-Service makes things very easy and efficient (we used to manually send out paystubs & T4s), and the Excel journal entry has made our processes much better!
Nachteile
I wish I could copy cells in Excel and paste them directly into the rapid entry screen without having to sign up for a premium product. I also wish that the Department / Distribution setup went up to 4 digits instead of just 3 (0 - 999).
Antwort von Ceridian
Hi Dylan - Very interesting feedback around the dept setup and ability to copy/paste in rapid entry! We will share that with our product team. We're glad that Powerpay has helped to improve processes!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Consultant's Review
Fantastic, considering i had to experience on power pay.
I've been a 25+ year client of Ceridian. Have In sync, payflex HPL and DF experience.
The Power Pay team was awesome..
Most of all kudos to [SENSITIVE CONTENT HIDDEN] for providing exceptional service and prompt responses to all my issues.
Today is actually my last day at Lorex. I start a Full time role next week with Circle of Care!
Pls send to my personal email [SENSITIVE CONTENT HIDDEN]
Thank YOU
Vorteile
Power Pay is a robust engine for what it does. However client did not know what all there was available.
Advanced Reporting feature was just turned on. Client did not utilize this as they didn't know.
Set up clients GL as that was a manual.
Import feeds created to optimize entry and remove rapid entry.
automated some of the earnings code features.
Nachteile
Would like even more reporting capability. But the 24 advanced reporting turned on definitely gives the client more than what they were using.
Antwort von Ceridian
Hi Shelina - Thank you so much for your detailed feedback! We appreciate your loyalty over the last 25+ years, wow!