QuickBooks Online Erfahrungen

4.4
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4.4
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Über QuickBooks Online

QuickBooks Online ist eine webbasierte Buchhaltungslösung, die sich an einzelne Buchhalter und kleine Unternehmen richtet. Die Lösung hilft unter anderem bei der Kontenabstimmung, der Verfolgung von Ausgaben, der Erstellung von...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.2
Funktionen
4.3
Bedienkomfort
4.2
Kundenbetreuung
4.0

Nutzerbewertungen zu QuickBooks Online durchsuchen

7’506 von 7’505 Bewertungen
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Ella
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
3

3
Bewertet am 5.6.2021

Bitte verbessern sie diese Software

Die Anwendung ist völlig monströs und beim besten Willen nicht einfach zu bedienen. Sie ist außerordentlich eingeschränkt in dem, was sie tun kann. Die Seite ist nicht wesentlich verbessert. Es scheint, dass seit ein paar Monaten das ganze Programm den Bach runter geht. Habe Sachen verschwinden lassen, alte Datensätze verschwinden lassen und werde ständig sowohl von der Anwendung als auch von der Website gebootet

Vorteile

Quickbooks multipliziert die Kosten für ihre Arbeitsbereich Genie Anpassung und es ist absolut nicht doppelt so groß! Die Organisation, für die ich arbeite, die Quickbooks online nutzt, hat fortschreitende Probleme mit Deals Ladung und setzen weg Mastercard Informationen hatte. Ich denke, sie müssen sich auf ihr Kernstück konzentrieren und sich später um die Dekorationen kümmern.

Nachteile

Ich bin mit der Web-Wiedergabe zufrieden. Sie ist schnell und einfach zu bedienen. Ich liebe das Webformular. Wie dem auch sei, die vielseitige Anwendung ist übermäßig lethargisch. Die im Web erstellte Quittung ist in der Anwendung nicht sofort zugänglich. Ich streiche weiter aus und streiche ein, aber alles ohne Ergebnis. In der Tat, auch die Quittung nicht zeigen, bis in einem Zustand der Harmonie, um das Web. Da ich die gleichen Login-Zertifikate für Web und Anwendung verwende, warum sollten Sie nicht in der Lage sein, den Datensatz abzugleichen. Das spart eine Menge Zeit. Das Hinzufügen eines Clients in der Applikation ist ebenfalls ein mühsamer Teil in der App

Barbara
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1’000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 27.3.2023

Excellente Software

Ich bin sehr zufrieden mit diesem Produkt. Ich nutze es für die Buchhaltung und mein Assistent überprüft in regelmäßigen Abständen meine Buchungen.

Vorteile

Es ist sehr einfach zu bedienen und man kann wirklich nichts falsch machen mit dieser Software. Technische Schwierigkeiten hatte ich während meiner Nutzungszeit keine.

Nachteile

Ich bin ein glücklicher QuickBooks-Benutzer und habe nichts Negatives zu berichten.

Karan
Karan
  • Branche: E-Learning
  • Unternehmensgröße: 501–1’000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.8.2024

Best Internet based Business The board Programming

I love the ease and the benefits that I get from the program and I wouldn’t trade it to go back down to paper and pen to manage this company

Vorteile

The way that it gives me every one of the advantages and elements of a standard business the board programming program while not paying or have the PC space to have the whole QuickBooks program I love the way that I can likewise sign on PCs since I just need an And There every one of my documents are upheld on it.

Nachteile

I disdain the way that I'm at Peril to Have every one of my records deleted or split the difference.

Die besten Alternativen zu QuickBooks Online

Sj
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2024

A true gamechanger for our small business

Absolute time save and so easy to use. Our company used to operate Sage instead but when our admin lady left it fell to my partner and I (managers and also engineers on the shopfloor) to deal with the day to day so we decided to switch to Quickbooks. It has saved us so much time, streamlined all out processes and made everything so much more straight forward that we didn't even need to even replace the admin lady.

Also value for money vs what we were pating for with Sage is just night and day.

Finally, the vast array of softwares which integrate with Quickbooks is brilliant. The main one we use is Pleo for our petty cash and it downloads all transactions seemlessly into Quickbooks. No hassle!

Vorteile

So easy to manage almost everry part of our business. Makes VAT returns a doddle and all banking transactions are imported automatically

Nachteile

Payroll said of things isn't the best for us so we've stuck with Moneysoft for now

In Betracht gezogene Alternativen

Xero

Warum QuickBooks Online gewählt wurde

Our admin lady was leaving and we needed to make life a lot easier and streamline everything. Also cost cutting

Gründe für den Wechsel zu QuickBooks Online

Our accountant used Quickbooks and said she'd rather we did too
Jan
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 9.8.2024

Owner, bookkeeper

I used this program for two years before I got fed up with their lack of support and switched to another company.

Vorteile

I liked the most that this was available on line

Nachteile

Customer Service and ease of use. Intuit's customer service for this product is almost non existent. They insisted I short paid them on payroll taxes. Charged me a late
Fee only to have the IRD refund 100 percent ad an overpayment. Yet intuit pocketed the extra fee which was well over $100.

In Betracht gezogene Alternativen

Quicken

Warum QuickBooks Online gewählt wurde

Lack is customer support. The new company is always available.

Zuvor genutzte Software

Quicken

Gründe für den Wechsel zu QuickBooks Online

It was on line and was suppose to have more features
Angela
Angela
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 13.9.2024

QB still remains the Boss of Accounting Software Systems!

I am enjoying using the online version and look forward to all the incentives for bringing and setting up clients, like revenue share and affiliate commissions. QB still remains the easiest and most valued bookkeeping software that I will recommend. There are video tutorials for literally everything.

Vorteile

I love how everything updates automatically for the client when entering as the accountant. Bank reconciliations are an absolute breeze as well when you link bank accounts.

Nachteile

I miss being able to use the standard shortcuts that are available with the desktop version making things easier to keep your hands on the keyboard for faster entry. I am learning a few alternatives though as I go.

In Betracht gezogene Alternativen

Zoho CRM und FreshBooks

Warum QuickBooks Online gewählt wurde

Expanding my clients and needed to upgrade my desktop software anyways. Plus QB Accountant is free for what I need currently and I receive revenue shares and affiliate commissions.

Zuvor genutzte Software

QuickBooks Desktop

Gründe für den Wechsel zu QuickBooks Online

QB is the most trusted product and customer service is always available. For the price it is the best option.
Elizabeth
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.9.2024

QBO, Why? Because I had to.

QuickBooks online is easy to use. The auto shorting of my transactions to their vendors makes bookkeeping painless. There are a few times that I wish the system would not have done something for me but was easy to correct.

Vorteile

Easy to access my books any where. If I am traveling, I can pull up information on my phone or my laptop. No need to have that .QBO file. I just need internet.

Nachteile

Although I love the flexibility I have with QBO. I did not like that I really had no other option. I could not update my desktop version without paying for Enterprise(which I do not need). The only thing I could do was move to the cloud. I would have liked to choose for myself.

Stephanie
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.9.2024

Successfully Using QuickBooks Online

I am very pleased with QuickBooks Online. I mostly use it for the Accounts Receivable portion of the program and I have had much success with being able to import payments and contributions from 2 other programs that we currently use - Donor Perfect and CampMinder. The interface between the two programs and QB Online has been flawless!

Vorteile

QuickBooks Online is a very user-friendly program. There are several helpful articles/FAQ's/how-to's that are useful, and if they don't help, the Assistant is there as well with helpful tutorials.
We have used this program for 4 years now and I would highly recommend it. The possibilities are endless!

Nachteile

At this point, I can't think of any cons of the program!

Robert
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 20.8.2024

Convenient and User-Friendly

Overall, my experience with QuickBooks Online has been very positive. It’s a powerful tool that balances ease of use with robust functionality. The accessibility and integrations have significantly improved my ability to manage finances efficiently. While there are occasional challenges in navigating the reporting features, they are outweighed by the benefits the software provides. Over time, as you get used to its layout and features, it becomes an indispensable tool for financial management.

Vorteile

What I like most about QuickBooks Online is its ease of use, making it accessible even for those who aren’t accounting experts. The fact that I can access it from anywhere is incredibly convenient, especially when I need to manage finances on the go. The integrations with other tools and services are also a huge plus, streamlining many aspects of my business operations.

Nachteile

The downside is that sometimes it can be tricky to find the right report or to filter out the exact information I need. However, this does tend to improve as you become more familiar with the software. It’s a minor learning curve, but one worth noting.

In Betracht gezogene Alternativen

FreshBooks

Warum QuickBooks Online gewählt wurde

Having remote access was crucial for us and the user interface was much friendlier.

Gründe für den Wechsel zu QuickBooks Online

Quickbooks seemed like a much bigger platform with more support and integrations.
Patrick
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 19.8.2024

QuickBooks - A Self-Emplyed IT Guys Perspective

Overall, it has been a huge help to my business, saving me hours each month of having to manually check for paid invoices, and when sending them stragith from the site once created. The receipt tracker is great and was the main reason I chos QuickBooks as I tried others the weren't as fast, or good at extracting information from receipts correctly.

Vorteile

The Receipt Tracker is great. I can upload/email receipts/invoices to my account or take pictures of them on my phone, and QuickBooks will extract the information in them for me saving me hours of time each month tallying up my expenses.
Being able to link my accoun to my Bank Account is great as it helps when marking invoices as paid. I don't have to manually check my bank account t osee if each invoice was paid saving hours each month.
The reporting features are great for quick looks at how your business is running over the month/months.

Nachteile

The site is slow responding to clicks and loading.
It does not allow you to use your own domain when sending invoices, which can cause issues as they can be blocked as spam on some clients filters.
Some things can only be done on the website or the app, and not both.

In Betracht gezogene Alternativen

Zoho Expense

Gründe für den Wechsel zu QuickBooks Online

It was a great price. It had more of the features I needed than others. It was easier to use than others.
Amber
  • Branche: Darstellende Künste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2024

Awesome for small biz

Vorteile

I love quickbooks because it has helped me to keep up with my books for tax time. Made it very easy to file taxes at the end of the year for reporting. Along with keeping up with what's been spent out and what's coming in.

Nachteile

Nothing I liked least about the product

In Betracht gezogene Alternativen

Square Point of Sale

Warum QuickBooks Online gewählt wurde

Square was easier to manage and also navigate

Zuvor genutzte Software

Square Point of Sale und Square Payments

Gründe für den Wechsel zu QuickBooks Online

At first for tax reasons and to file digitally
Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 10.9.2024

QBO - Useful for Small Business

QBO is good, and I think that it's a great option for pretty much any small business. The price is very affordable and if you're willing to manage your books yourself it is well worth it.

Vorteile

QBO is able to do everything that a business needs. Once you set it up right, everything becomes easy and quick. You can handle any part of accounting or bookkeeping using QBO just like the older QuickBooks desktop. The integration that it provides with other apps and banking, etc. is great.

Nachteile

Well QuickBooks Online is definitely designed with smaller businesses in mind. The idea that Intuit seemed to be going for is that a business can have all they need for a monthly fee. The desktop version can be more expensive, but if you can pay, you will have all you need and could likely have it forever.

Other than that, sometimes QBO is a little bit 'laggy', but nothing that should cause resentment!

In Betracht gezogene Alternativen

Wave

Gründe für den Wechsel zu QuickBooks Online

To be honest, I use both. However, for my smaller business I use Wave because it is free and can do MOST of what QBO can do.
Peter
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 1.7.2021

Using QBO

The benefit we have is that we can work with our clients on their accounts without having to go to their office or for them to drop a laptop into us. This means we can keep an eye on the accounts and provide assistance as and when it is required.

Vorteile

The interface is easy to use and the software is quick to set up for a new business. The support and help features are very good - this is something that many suppliers fall down on badly. QBO has features for businesses of all sizes so as they grow and analysis of the accounts becomes more important the tools are there, ready and waiting. The recent update of the VAT accounting to handle VAT in Ireland is a game changer. We have been very impressed with the data conversion facility to import records from Quickbooks desktop software to QBO. Finally, being an online product means the software is always up to date, there is a proper back up of the records and 24/7 access to the accounts are all key benefits.

Nachteile

For a small or new business with no familiarity with accounting the initial interface can be daunting. There are a lot of terms to become familiar with.

In Betracht gezogene Alternativen

Sage 50cloud Accounting und Xero

Gründe für den Wechsel zu QuickBooks Online

We believe QBO is a good option for larger and growing businesses because of the more sophisticated features it offers over, say, SURF or Big Red Cloud. The fact that Intuit is a very large company gives users comfort in terms of support and future development of the software.
Eugene
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.10.2022

QuickBooks Online for the win!

Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order.

Vorteile

I don’t think we would be able to run our business without QuickBooks. This software has allowed us to handle all aspects of accounting in-house. The best part is the help section which contains answers to just about any accounting questions we have ever run into.

Nachteile

There’s a lot of features we don’t use that seem to be in the way while navigating through the program.

In Betracht gezogene Alternativen

Zoho Books und Sage X3

Warum QuickBooks Online gewählt wurde

we switched because freshbooks became too expensive, and not have all the features that we needed to use

Zuvor genutzte Software

FreshBooks

Gründe für den Wechsel zu QuickBooks Online

pricing as well as capability were a determining factor. QuickBooks online had far more features that we were looking for in a much more intuitive system.

Antwort von Intuit

Hello there, and thanks for leaving your review here, Eugene!

It's so awesome hearing how well QuickBooks has been working for your small business. That's amazing.

If you ever need any help with your account or have questions, please feel free to reach out through the 'Help(?)' icon > 'Contact Us' in-account and we'd be glad to get you taken care of by phone or chat.

All the best!

-Faith, The QuickBooks Team

Beantwortet am 13.10.2022
Verifizierter Rezensent
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.12.2022

Best for billing clients based on project time

The overall experience of time tracking really depends on specific need and how well it fits into existing workflow. Quickbooks Online has afforded a great experience and I have had consistent billing for repetitive tasks albeit with slight modifications.

Vorteile

I use Quickbooks Online for personal work and expense tracking. Most of my projects are billed time on time spent on the project proportionately with the overall project. I struggled in trying to workout this kind of billing with several other accounting softwares and Excel templates became a bit limiting for me. Time tracking in Quickbooks is very helpful especially for tracking time spent on different tasks and projects. With the customizable timer feature, I am able to customize the timer to fit each specific task, include additional notes and descriptions for each entry documenting the nature of the processes involved etc. The time tracking feature is available as well on a mobile app which easily allows to track time on the go. Finally, the customizable reports allows me to see how much time I have spent on different task and how much I have invoiced for that time.

Nachteile

I think the main challenges I have found with the time tracking has been sometimes getting the billing accuracy. This has been because all the tracking is not that automated meaning any simple error can go unnoticed and affect the overall billing. Additionally, it is not highly customizable to fit almost all projects and sometimes I am forced to use other tools to manage the project.

Laura
Laura
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 14.3.2023

The top-rated accounting program for SMBs!

Since I'm also an accountant and bookkeeper for a few other small firms, I use it for their payroll and financial records as well. Regularly, I utilize the whole software for my company's payroll, time tracking, and accounting needs. To streamline accounting, I recommend that all of my customers switch to QuickBooks.

Vorteile

All of our financial records, including bookkeeping, accounting, payroll, and budgeting, are maintained in QuickBooks Online. The program's principal user is me, but I've also sent copies to the company's grant writer, accountant, treasurer, and auditor.

Nachteile

Cleaning up the books is a fantastic idea in theory, but the execution fell well short of expectations. It would have been better if they had questioned my role in the organization more thoroughly before making the changes.

Terry
Terry
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.11.2021

Accounting at your fingertips anywere

My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Vorteile

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Nachteile

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

In Betracht gezogene Alternativen

FreshBooks und Xero

Warum QuickBooks Online gewählt wurde

I made the switch to Quickbooks online to help with not having to come back to the office after a long day and still have to input stuff into the desktop software. Now I can just go home with peace that the information is already there.

Gründe für den Wechsel zu QuickBooks Online

I chose Quickbooks Online over the alternatives because it was supported by my other software as well as I was familiar with Quickbooks desktop already.

Antwort von Intuit

Hey there, Terry!

We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow!

If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well!

All the best!

-Faith, The QuickBooks Team

Beantwortet am 11.11.2021
Verifizierter Rezensent
  • Branche: Groߟhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 18.8.2019

Tradegecko is great software and always getting better

Overall it solves most of the business issues and overall we're happy with the product and with Tradegecko

Vorteile

Ease of use, integrations, API, user interface, company responsiveness to build features if I made a solid case for lacking functionality, customization of documents, Tradegecko connect workflow builder, aesthetic, simplicity, etc.

Nachteile

Some of the (new) reporting functions, lack of features like credit limits, no dropdowns in custom fields, Tradegecko connect is stagnant and no new workflow options being added we need more triggers and flow options) , inability to add custom attributes by category, lack of flexibility in creating packsizes (it's only possible to enter a single unit and create a packsize my multiplying it but it's impossible to add a case and break it up to units (wholesalers typically buy and sell by the case and occasionally break up cases), the way packsizes appear in reports ('case' vs the SKU #), the lack of synchronization between POs and items (it requires a item to be MANUALLY linked linked to a PO) and if PO is not linked to a backordered item, any backordered sales order will not be AUTOMATICALLY linked to a PO (a list of possible POs appear even for FULLFILLED items!), limited filtering on options in the inventory area it would be nice to have options like 'does not have this tag' etc), see history for product bundles (formerly composite variants) and not only the history for the actual bundled variant SKU, one has to click on fulfill orders to see still unfulfilled items on a sales order and can't see it on the sales order, it's impossible to see the associated orders that are committed, ordered but not fulfilled and shipped on a variant or product page (it doesn't show up on the history tab and it's not linkable from the committed information in the stock info area)

In Betracht gezogene Alternativen

Odoo, QuickBooks Enterprise und Ordoro

Gründe für den Wechsel zu QuickBooks Online

Function and simplicity

Antwort von Intuit

Thanks for taking the time to review us, we would be happy to reach out if we knew who to contact! We have made considerable updates to our reporting functionality, and we work to incorporate customer feedback. Team TradeGecko

Beantwortet am 13.2.2020
Jasmine
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

3
Bewertet am 15.10.2019

Complicated

Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These things just aren't marked that way. My first confusion was entering in invoices. Now usually this would be an expense but if you enter it in as an expense in QB it's really accounts receivable and you'll have to enter it in as a bill. Also one of the most confusing parts is keeping up with daily reports. Now I do understand that not every type of business needs to be doing this but in the hospitality business this is a requirement. This software makes it very easy to skip past a day and do other days and it will constantly change the "number" you had named the previous day. I find this slightly annoying and confusing. Sometimes I just don't remember what day I am on or what day I am missing simply because I can skip forward days (which can be nice). My overall opinion is slightly indifferent I would honestly rather only work with M3 only because QB runs slow. I think if it ran more smoothly I think I wouldn't mind working with it but it gives me a headache of how long stuff needs to load and get errors because it can't load all my properties at once.

Vorteile

What I liked most about this software was that you can connect the bank account to the property. This way it makes managing money and bank recons so much easier and faster. I also enjoy that I can easily delete and edit invoices or journal entries. This is sometimes a con as well. It all depends on if you know you won't accidentally click on something you shouldn't. I also like that I can easily enter in invoices and other things just by clicking on the + button.

Nachteile

My least favorite thing about this software is that the longer it is up the slower it gets for me. I am not sure if this is just my problem but we do also use M3 (another accounting system) and it never slows down for me no matter how long it is up for or what I'm doing. Of course it will take some time to load your first selection but runs super smoothly after. I am very disappointed at how slow this software runs for me. I am also not a huge fan of the layout of invoices and checks written. Looks slightly disorganized in my view.

Antwort von Intuit

Hi, Jasmine. Thanks so much for your detailed review. Simplifying and allowing you to manage accounting tasks all in one place is our top priority. It's great to hear you found this to be true of QuickBooks! If you ever need an extra hand, we invite you to check out the Community. Here, you'll find a variety of how-to articles, and can even post your own questions to receive advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Additionally, to resolve any lag issues, we recommend the following article (https://community.intuit.com/articles/1771586).

Cheering you to continued success!
Morgan, The QuickBooks Team

Beantwortet am 16.10.2019
Scott
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 9.9.2020

Looks good from the outside but crap under the hood

Vorteile

The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.

Nachteile

Where to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.

Zeenat
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 25.5.2022

The Efficiency of QuickBooks Online for your business

I enjoy using this and the ease of using this software, it is made for smaller to medium sized business and is an excellent solution for point of sale , inventory management and payroll. You can run your entire store with this software and do the payroll and have all files prepared for external accountants without too much effort especially at business year end. Everything is organized.

Vorteile

This product was easy to use , it was easy implemented and integrated within my store. I feel that it has so many useful tools for your business as well as critical and vital tools for a business to operate successfully and cost effieciently aswell as cost effectively.
It is so simple to have a software that integrates to all your devices, it runs your payroll automatically as you set it , it facilitates tax compliance so there is no need to stress at year end as with this software you are well organized and your documentation is on hand ready to file. Being able to jus use your mobile phone to upload receipts and make invoices is another perk as we all know that although a mobile phone would not replace a computer it is just as efficient as one in any ways in todays tech driven environment. The cloud experience is also safe and secure there is no need to worry about data being compromised by malfunctions or any other reasons like theft and having no back up data. The user interface is friendly which is admirable.

Nachteile

This software is user friendly however like any other software a person needs to familiarize themselves with the software before becoming affluent with the software it needs to be learnt like any other software , t does have training so if you on the slow side with IT software you might have to spend some time learning the software but once you do it becomes a breeze. There is training links to assist with aspects we would like to learn , support is widely offered as the company is a stable established firm you know you would be getting value in that aspect.
I do not have any cons …
I do believe that more reports could be introduced to the online version and a increase in inventory management as this could work well for larger businesses.

Devon
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
4

1
Bewertet am 28.7.2023

Horrible Updates!

I used to say I "love" QuickBooks. Now it's safe to say I "hate" it. I have considered switching software systems and taking all my clients elsewhere. I keep saying that if QuickBooks wants to migrate users from Desktop, they need to make Online more like Desktop. That couldn't be further from the changes they're making. Do they make these changes without holding focus groups? Honestly, do you even care about your users anymore?

Vorteile

I love the ease of signing on to QuickBooks Online from anywhere. My clients email me questions and I can answer them right away. I can also work from anywhere, which is great!

Nachteile

Recently (2023), QuickBooks Online development team have been making a lot of physical changes to the program that are HORRIBLE! I hate every change they've made this year. You can tell the developers do not use the program on a daily basis. And worse yet, when they implement a change, it glitches terribly and it takes them months to fix it. A lot of the changes make it harder to do my job by adding steps/clicks to performing tasks that weren't there before. A lot of the windows are also not seemless/ aligned like they used to be - not everything is lined up on the same gridline. Most people use the program on their laptops and you can tell they're making it more for desktop in that the pages are too wide/big and don't fit on your computer screen. However, when I use the program on my desktop screen, I have the same issues. There are boxes where there didn't used to be and don't need to be. It makes me feel like they're going backwards in technology and not forward. A lot of the features are not Intuitive... as the name suggests they should be.

kaitlyn
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 19.1.2024

Customer Service is TERRIBLE!

It has been absolutely terrible using QB. I would never recommend any small business to use Quickbooks ever.

Vorteile

Mainly the only reason I use QB is because it's affordable and it's the main platform my bookkeepers work off of.

Nachteile

I've used Quickbooks for a few years now and it's a constant let down of disappointment. As long as everything is running smooth, it's okay. But the second there's any issue, plan on at least a month of trying to get it resolved. It's blows my mind and I don't know how much longer I can keep using Quickbooks. One senario that was insane and I could've sued QB for was: I had a new wholesale retailer use a fraudulent card. I did my due diligence and the order went as usual, per my other wholesale retailers. The package got shipped and about two months later, QB reached out and says the payment is fraudulent and they're reversing $8k out of my account. I run a small business so this wasn't possible for me. At one point of one of 50 calls I made, one of the QB employees suggested I close my account, close my bank account and try to escape from paying this. I knew it would just go to collections though. They ended up taking every last cent back from me with a payment plan. The second senario I recently delt with was changing my bank account number on QB. I had a fraudulent login to my bank and had to switch my account number. I also had payroll I had to push through in two days when this happend and I pushed it through immediately hoping it would work even with my bank on hold. Right after I updated QB with the new bank account number, it took 5 days to verify it. QB kept displaying a message that my account is placed on a hold. I called QB and they said I owed them money for payroll since it never went through my bank account but QB paid my employees. I ended up doing a wire transfer because I was told that the hold would be lifted the next day if I did that. I did not.. I called again and they said they needed to submit an order to lift the hold. The lady I spoke with reassured me over and over that it would take 2 business days for it to actually come off. It didn't... I called again and they gave me a number to talk to payroll specialists to take the hold off. I called the number over and over again and it said they are closed due to being in a meeting. It's now been over two weeks at this point and with no resolution for the simplest problem. And I still can't submit payroll that's overdue and have to submit payroll in another week, which I doubt this problem will actually be fixed by. Overall, I can't stand Quickbooks and if you run into any small or big issues, it truly doesn't feel like you get genuine help.

Stass
Stass
  • Branche: Kosmetik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
5

2
Bewertet am 29.11.2020

Missing essential features

Since we subscribed to their service, only one of the requested features were implemented. We had 3 accounts in three different countries - one with manufacturing and wholesale and two with wholesale only. The manufacturing unit we already switched back to Unleashed as it was a real nightmare. Others will migrate to another solution once the annual subscription will expire.... If you have a manufacturing and import procedures which involves multi currency use, i strongly recommend to think twice and perform a complete trial before buying their subscription..

Vorteile

Easy to set up even for non-advanced users. Web interface. Support staff is quite good and responsive.

Nachteile

Impossible to use other than products purchase currency for landed costs. Packing slip (packing list) doesnt show the total weight of the shipping. One has to use the calculator to add this value manually by pen to the end of the weight column. No choice to download the documents in different formats, except long procedure via automation, which is an absolute waste of time. If you have multiple accounts, you cant switch between them in the mobile app. Even after logout and re-login. Sometimes you even have troubles to print invoices. Two pages invoice is being printed on 8-9 pages, because the gaps between the lines are huge. They blame Google Chrome, and suggest using other browsers, but it doesn't help. Since i subscribed to their service, only one of the requested features were implemented. We had 3 different accounts in different countries - wholesale in two of them and manufacturing one. The manufacturing unit we already switched back to Unleashed as it was a nightmare. If strongly recommend with we cant wait to close this cooperation.

Erica
  • Branche: Architektur & Planung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
Nicht verfügbar

1
Bewertet am 2.5.2019

I rarely write bad reviews but Quickbooks Online is over-the-top bad

I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens are very inefficient with the way space is used which causes the need for extra scrolling and loading (which as I said is very slow) 5) it is way over priced for small businesses 6) every "improvement" seems to be in the form of a new app that one has to pay a lot more for 7) basically they are nickle and diming small businesses to death. After 1 1/2 years with QB online I kept thinking it would improve and there has not been one improvement despite submitting complaints and recommendations for improvement. We have decided that we will switch to another company as soon as we have time to make this transition.

Vorteile

It is accounting software. That we can use an app to export sales from our online store to Quickbooks.

Nachteile

Very slow to load pages which is why I am finally bothering to write a review right now because I am trying to enter timesheets and I am waiting for each page to load. This happens all of the time. The interface is not intuitive. There is no class tracking for employee hours which is hampering our ability to run reports and do business planning. Our business was with Quickbooks desktop for 15 years and we were very happy with it. We switched to Quickbooks Online thinking that this was an upgrade but it is a huge down grade plus we are pay much more for the online version. The process of switching was literally catastrophic. Much of our payroll and tax data did not transfer correctly. We spent over 200 hours correcting problems. We would solve one problem only to discover another. These problems also meant that we had unknowingly submitted incorrect tax forms that then had to be amended and submitted. It is 1 1/2 years later and we are still discovering errors that occurred during the switch. Quickbooks Online customer service was not helpful/useful at all when it came to fixing these problems. Additionally, instead of improving the problems with the existing program (the timesheets for example), QB came out with a new time timetracking app (T sheets) that you have to pay a lot of additional money for. At this point it seems like a total rip off for a small business. As the owner, I have had to deal with all of these problems - we are going switch as soon as I have time.

7’506 Bewertungen