EpicCare EMR Erfahrungen

Vorteile

I have worked with many EHR tools but this is the best one.
It has great documentation.

Nachteile

I feel the backend Clarity database is not modeled in an organized away. Table and column names are not conventional.

Vorteile

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow our doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Nachteile

The health maintenance options could be better, and easier to see and mark as complete. Also out would be easier if when you marked something got a preference it wouldn't add a copy to the main menu. Upgrade to EPIC 2017 is a fight.

Vorteile

Epic's main benefit is the large number of health systems that use it, which makes cross-communication possible. Epic does limit this by making it's product modular, which limits different institutions' ability to communicate. The only benefit to Epic is it's size and number of health systems that use it - so if you work at Hospital X, and move to Hospital Y, the chances that they also use Epic are higher than another software.

Nachteile

This is not a "patient care" software by design. It is a billing software first and foremost. Instead of starting the software from scratch in the 2000's once it was appearent that EMR's were the wave of the future, they simply piggy-backed what they could (most pop-ups and messages are done by what was originally meant to be error messages for bills). From a patient care stand-point, it is terrible at best. Epic's goal is to cater to administrators, who ultimately choose which EMR options to buy. The latest updates and changes have made for a "cleaner" look while hiding most buttons and options under tabs, making finding different options more difficult. There is a learning curve, but as anyone who has used iOS knows, the interface could be exponentially better. Epic is reminiscent of the 1990's Microsoft Office products that came with every computer and the masses were forced to use it, even though it was subpar by 1990's standards. Epic's philosophy (while under [sensitive content hidden]) is that Epic can do no wrong. While this company is under [sensitive content hidden] (the [sensitive content hidden] of EMR), it will not get better. We need a [sensitive content hidden] of EMR - until then, patients and providers alike must suffer.

Vorteile

The one tab-click solutions. There isn’t a need to search around this software.

Nachteile

The billing portion took a while to get used to.

Vorteile

There are so many features built into EPIC that are very helpful for everyday use as a Social Worker. I use multiple features in EPIC such as charting notes, secure chats with providers, assessments, LPOC, chart review, appointment reminders and so much more. It's great that you can kind of built your layout how you want it by switching the toolbar to display mostly used items.

Nachteile

It's always updating and changing which can get a little frustrating when you are a newer user.

Vorteile

Great ehr tool a hospital should have. Love features and capabilities.

Nachteile

Resources are not available easily. You need to be associated with a organization using it in order to get it’s materials.

Vorteile

As both a clinical, healthcare worker and healthcare manager, epic is very much the ideal EMR. Not only is it easy to use and train new staff on but having everything needed for different positions within the clinic and hospital is extremely valuable. being able to customize views for different positions, as well as access levels order writing has been very helpful

Nachteile

Because epic is so integrated and allows health services to function completely. It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare operation.

Vorteile

I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

Nachteile

EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

Vorteile

Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways.

Nachteile

It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart.

Vorteile

Its easy to navigate as a first time user. Training took literally one day.

Nachteile

uploading should be available for syngo and ambria though epic

Vorteile

Billing and coding. I believe this is why it was purchased

Nachteile

Takes forever to document a visit. Too many clicks. Hard stops. Too many ways to do tasks. Workflow is terrible.

Vorteile

Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile. Clean design and great shortcut utilities

Nachteile

EMR's in general are not designed by physicians, but for physicians, EPIC is no different. It seems clean, organized and user friendly at face, however, the excessive clicks needed to navigate, the constant updates that change layout and function, and lack of certain functions that you would think should be an integral part make EPIC frustrating. That being said this is not exclusive to EPIC and i would still recommend this program over any other.

Vorteile

I've been using Epic Care EMR for 8 years at my place of employment. We were given serious notice in advance when we were transferring from paper charts to electronic charts. Growing up in the technology age, transferring to electronic charts was not a huge change for me. I was able to chart what I needed for my patients very easily. I was able to teach others how to do so as well. I moved to a doctor's office 4 months ago who had just started using this system in their office so I was well aware of the software so I didn't need ask any questions. I had just kept moving forward with working with the system.

Nachteile

Downtime to updating the software was always on the night shift and I felt bad for nurses because if the downtime was for 4 hours, it would be difficult for the nurses to chart after the downtime was done before passing medications for the morning. It was always a inconvenient time but I think that was the IT department's choice, not the actual software's choice; for this review anyways.

Vorteile

There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.

Nachteile

I do not know if it was a bottleneck with our a team that was to fine-tune the epic product, or whether it was the epic troubleshooting team, but it took a very long time to correct glitches or to add features when there was an update of the program.

This may be nitpicking, but for me, it would’ve been helpful to be able to run several different windows side-by-side within a particular medical record, in order to quickly go back and forth either to cut and paste items or two I’ll check on various values or previous interventions in the record over time

Vorteile

Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts.

Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.

Nachteile

The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.

Vorteile

EPIC is a complex EMR with lots of functionality and as annoying as that can be sometimes, it also makes it very helpful. I love the aesthetics of the program becasue that adds to the ease of use, I love the ability to personalize and filter to make aspects of what is impotant to you more easily accessible, and I love that it tends to translate better between hospital systems than other EMRs I've worked with.

Nachteile

there's a lot to this program so it takes a while to parse through and figure out what's important and what's superfluous. there's also no easy handbook for all the shortcuts and tips and tricks so a lot of what makes this program easy comes from word of mouth or programming settings that others figured out and have been passed down.

Vorteile

I have been using this software for about 3 years. The software is very intuitive to use most of the time. The menus are clean and fairly easy to navigate. The ability to have the whole patient history right in front of your fingertips is a big plus in 2021. The software is one of best on the market for EMR in 2021.There are no major glitches or bugs that I have encountered using this product over the past three years.

Nachteile

I feel the help menu does need some improving at this time. When the software updates things are changed and moved around alot on the menus. I feel there room for improvement on the help menus.I wish there was a live chat feature embedded in the software with customer support.

Vorteile

I like that you are easily able to chart on patients, you can make preset templates for charting and can preset order sets, and you are able to do everything electronically, including connecting to the PACs system and requesting documentation from other companies. You are also able to switch between inpatient and outpatient settings easily. Dragon is very compatible with this system.

Nachteile

I dislike that the EPIC system can vary depending on different healthcare setups, and can cost a lot. Epic can also take a while to catch on to, depending on how well you know computers. Finally, it can sometimes be hard to find different patients and patient lists on the inpatient systems if your healthcare system is large.

Vorteile

It is intuitive, easy to use, easy to teach new staff members, and the support has been stellar. Epic is a national, if not worldwide leader in EMR implementation. Their product is superior to other EMR products in use.

Nachteile

Some functionality is not obvious and when shared over several campuses, sometimes one campus will obtain the knowledge and it is not shared through the enterprise. This is certainly an enterprise issue, but Epic could send information blasts that help users learn the smaller details of the system, to be shared with all users, to take full advantage of the amazing product

Vorteile

Epic offers endless features for end users. The system is excellent in preventing medical errors, ease of documentation, and overall efficient patient care.

Nachteile

Frequent, sometimes unnecessary, updates to the software. Difficult to elicit information from the organization sometimes

Vorteile

Its connected to the medical records/test results done in other places through care everywhere and crisp.
It's EMR-much much better and safer than hand written medical records.

Nachteile

It is not connected to JH ambra images and report.
Too many icons/tabs on the page, and it is difficult to navigate.
Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order. I rather would like the option deleted.
I can't review the patients' charts with Haiku.
Once "documentation" is open by mistake, I have to type in "opened by error" or something similar (which gets recorded permanently unnecessarily), otherwise, it remains under my In basket messages as incomplete chart for good.

Vorteile

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Nachteile

Some functions can be difficult to find and training takes two days at our hospital.

Vorteile

It's easy to use and as I learn more about it, it becomes even easier. For instance, there are multiple ways to access the same things, I find the redundancy makes for quick shortcut access. I also like that I can message people within the system which comes in handy.

Nachteile

Well I hadn't given it much thought until now, but maybe just the parts I don't have access to. Because I like the system and learning about it, it's a bummer when I can't access bits of a chart, but I know it's for security and confidentially, which is totally necessary. In reality, parts I can't access I don't need and I understand that. I don't have any real complaints about the system.

Vorteile

This software has a format that is rather straightforward with the new layout with tab sections for the clinician interface. Its is also to keep a track of clinical work that needs to be completed. Care everywhere function has helped so much with coordination of care and continuity. It has been instrumental in providing improved care.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Nachteile

I would like to for EPIC to develop additional ways that clinicians to develop their own unique smartphases based on their speciality. It seems cumbersome at this time. Any additional ways to improve clinical efficacy will be help

Vorteile

Epic is very comprehensive and provides everyone at the hospital with all the necessary tools and features to perform their job. They are also always trying to find ways to upgrade the program and make processes more streamlined.

Nachteile

Every time the system gets upgraded, it seems that there are features that no longer work. After notifying IT it takes a few days for the features to get back up and running, but it is inconvenient to have to find work arounds for the time.