Mailgun Erfahrungen

4.3
Gesamtbewertung
Bewertungen

4.3
Gesamtbewertung
Bewertungen
Mehr Erfahren

Nutzerbewertungen im Überblick

Über Mailgun

Mailgun ist ein cloudbasierter transaktionaler E-Mail-API-Dienst, der Entwicklern dabei hilft, E-Mails zu senden, zu verfolgen und von Websites oder Anwendungen zu empfangen. Zu den Funktionen gehören Weiterleitung eingehender...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4
Funktionen
4.2
Bedienkomfort
4.3
Kundenbetreuung
3.9

Nutzerbewertungen zu Mailgun durchsuchen

155 von 155 Bewertungen
Sortieren nach:
Klaus
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
3

2
Bewertet am 28.8.2020

Shared IP -> 10% der Mails werde als Spam abgewiesen

Vorteile

Die Einrichtung war super einfach und schnell erledgt.

Nachteile

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Paul
Paul
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.5.2023

Excellent, powerful service

Vorteile

Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details)

Nachteile

SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.11.2021

Mailgun is the most developer friendly and cost-effective transactional email service/

Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.

Vorteile

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Nachteile

Downtimes and deliverability issues can be daunting.

In Betracht gezogene Alternativen

Amazon SES, Brevo, SendGrid und Mailjet

Warum Mailgun gewählt wurde

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

Die besten Alternativen zu Mailgun

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 1.9.2023

Waste of time and money

I've worked for quite some time with Apollo where they referred me to use a mailing service such as Mailgun to expand my email sending cap to over 200 emails/day. So I did. I created the account on Mailgun, ran a couple of tests, got familiarized with the API, and developed a standard operating process around it, took me 1 week.Everything went well in the testing phase.After sending my first batch of emails LIVE (oh the timing) I got my account temporarily disabled. I get to fill in a completely irrelevant form that was supposed to confirm the "legitimacy" of my business. My business is 100% legit. I got my account permanently suspended, because why not, and who cares? It is not illegal in any country to send cold emails. I haven't received any explanation, there was no warning before starting to use the app. Waste of time and money.

Vorteile

Yes, there are not too many things left to like at the end of the day.

Nachteile

Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.

In Betracht gezogene Alternativen

Gmail, Brevo, GetResponse, Mailchimp und HubSpot CRM

Gründe für den Wechsel zu Mailgun

Obviously my mistake.
Ricardo
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 23.4.2021

Solid mail solution with good dashboard and exellent customer support

I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan.

Moreover, it has integration with a mail plugin that I was using. So it seemed a good idea to try it.

I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.

Vorteile

You can try Mailgun and really use it on your site for free

Great customer support that will treat you well even if you're using free plan and don't know nothing about emails.

Being one of the most popular company, there is lots of information around the web on how-to-dos.

Easy integration with wordpress plugins.

Nachteile

If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.

Cristian
Cristian
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.12.2019

Simplify your email sending

We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.

Vorteile

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Nachteile

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Chetan
Chetan
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 23.6.2021

Best In Class Email Software

It was a nice experience with the Mailgun so far.

Vorteile

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Nachteile

I believe it's the complete solutions and having all sorts of features and functionalities.

Daniel
Daniel
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 10.9.2019

Setup and use anywhere any how even API or SMTP

We use mailgun as transactional email services, their free tier fit with our basic usage.

Vorteile

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Nachteile

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Norbu
Norbu
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
2

4
Bewertet am 27.3.2023

One of the best available email API service

Good and the best among the tried ones yet

Vorteile

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Nachteile

The regular change in the interface and the toughness to find options with new ones

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 7.4.2021

Very user friendly and highly recommended

The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.

Vorteile

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Nachteile

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 3.9.2019

Reliable base for emailing in a product

Vorteile

We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.

Nachteile

We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.

Mohamed
  • Branche: Bankwesen
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.1.2023

Suitable for optimizing email marketing campaigns

Mailgun gave us fresh ideas for planning our email marketing campaigns and the effect of maximizing their reach. Their analysis helped us understand our target sample, which enabled us to coordinate campaigns better.

Vorteile

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Nachteile

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Elliott
Elliott
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.7.2019

Great solution for mail sending from vps providers like AWS

We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

Vorteile

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Nachteile

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 9.9.2021

Unacceptable

Unreliable. The one thing that an email services cannot be.

Vorteile

Not worth my time to post any pros with their software. Same functionality as competitors.

Nachteile

Our email has been down this whole morning. No explanation or response from Mailgun.

After many unsuccessful attempts to log in to our Mailgun account, we got a popup saying "We are migrating some systems" -- no warning of this in beforehand either.

Email is a very critical part of our business. We assumed Mailgun would be a reliable partner — apparently not.

Please stay away from Mailgun. I can’t recommend this to anyone having a serious business. There are more reliable and cheaper alternatives out there.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.6.2018

One of the best SMTP/API mail integration solutions

10,000 free emails a month, easy to use API, easy to integrate and send emails reliably.

Vorteile

Mailgun offers 10,000 free emails a month, which is much higher than a lot of the competing services in this category.
The web interface is clean and provides you with the information you need right on the landing page.
Integrates easy with many services and plugins exist for many platforms (eg Wordpress).
API is well documented.

Nachteile

While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available.
Email validation service is pricey for what it is.

Jessica
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 23.4.2023

Exceptional email software. You must try!

Vorteile

The ability to connect to our internal system to send transactional emails and monitor activity are genuinely exceptional features that fully meet our criteria for email delivery, activity tracking, and technological solutions.

Nachteile

I have many complaints that come from not understanding the technical aspects of the software, which are too difficult for me to comprehend. I am unable to give a thorough opinion on the advantages and disadvantages of using the software or its user interface.

Christopher
Christopher
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.11.2019

Most reliable yet

Vorteile

We've used a lot of solutions, we're a mid-sized business and don't send enough for our own IP, however, every other provider has not had great delivery due to that. Mailgun has been the first shared-IP provider to give us unbeatable performance.

Nachteile

Not being able to schedule emails more than 3-days in advance is a little bit of a downer, however, workarounds are simple.

In Betracht gezogene Alternativen

SendGrid
Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.1.2018

Reliable

Vorteile

I'm using mailgun for transnational emails and I'm very happy I never encountered any problem, the interface is very good and simple, I like the fact we can setup multiple domains in the same account. All in all it's the best!

Nachteile

Mailgun didn't notify me when my account was suspended for a verification and in that time I lost many emails that may have resulted in contracts if they were delivered! You need to check you account regularly to make sure everything is OK!

Yuri
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 1.9.2023

A solid service

Vorteile

I like the way the dashboard is built, it's really easy to use. Easy to find e-mails.

Nachteile

I always struggle to find the function of whitelisting an e-mail, but I always get there eventually.

Joshua
  • Branche: Öffentliche Sicherheit
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 7.8.2018

They Delete your account without warning

Vorteile

Sends emails, sometimes. Most of the time it took a while to get the emails sent.
They have a free plan, but limited.

Nachteile

Free plan is no good
Emails have delays all the time
Shared IP has issues with spam all the time, good luck sending to yahoo or other big companies
They will delete your account if they do not make money from you
Customer Service is hard to contact, and when you do, it takes them 24 hours for each response

Ivan
Ivan
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 18.1.2018

One of the best email marketing solutions price wise

We send email marketing to our user base through Mailgun, monitor results, and save money when compared to other solutions that are more manual..

Vorteile

We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Nachteile

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

Quinn
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

4
Bewertet am 22.11.2019

BEWARE - no usable support until $350/mo tier

I never needed to send more than a few thousand emails so I stayed on mailgun's free tier. However, the IP mailgun assigned me became blacklisted (probably from another sender's abuse) and I became unable to send mail. Even after upgrading to the $79 a month plan (compare to SendGrid $15 a month) there was no immediate help - apparently that is $350 a month. I am 24 hours into not being able to send mail, and will definitely be switching to another service.

Vorteile

It usually sends mail. API is straightforward.

Nachteile

If mailgun gets an IP blacklisted - from other senders - you could end up in trouble. Since they do not answer tickets for 48 hours you might not be able to send mail for 48 hours . Big problem.

Goma
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.4.2023

A Reliable Email Service Provider for Businesses

Vorteile

One of the biggest pros of using Mailgun is its reliability. I have rarely experienced downtime, and the emails are always timely. It also offers an API that integrates seamlessly with different software applications. I can easily integrate Mailgun into my website, CRM, or marketing automation software to send transactional and marketing emails without any hassle.

Nachteile

One of the cons of using Mailgun is its pricing model. The service charges based on the number of emails sent, which can be costly for businesses that send a high volume of emails. Another suggestion for Mailgun is to provide more comprehensive documentation for users who are not familiar with API integrations.

Harpaul
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.6.2018

Best SMTP API available

Vorteile

Mail-gun lets you handle all you send any number of email using a simple rest API, who intgration is available in almost the leading technologies.Let Developers to focus to business logic, as it handles email part itself.

Nachteile

Never found any con till day, but once we had an issue, one of e-mail address which was deactivated for a small span of time, it stopped working with mail gun. that might be some kind of bug may be.

Minakshi
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2018

E-Mail API for your project

Vorteile

Once you have connected your domain with mailgun, you will get mailgun secret key using which all your project and applications can send emails. It makes work a lot simpler and easy. Its client tools are available in all the leading technology platforms and integration is very easy.

Nachteile

Sometimes there can be some delay in receiving emails due to heavy loads on mailgun servers.

155 Bewertungen