Mailgun Erfahrungen

Vorteile

Die Einrichtung war super einfach und schnell erledgt.

Nachteile

Sofern man nicht seine eigene IP hat, werden die Mails sehr häufig als Spam abgewiesen. Die Shared-IPs sind werden von vielen missbraucht und sind daher in einigen Listen als Spam-IP aufgelistet.

Vorteile

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Nachteile

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Vorteile

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Nachteile

Downtimes and deliverability issues can be daunting.

In Betracht gezogene Alternativen

Amazon SES, Brevo, SendGrid und Mailjet

Warum Mailgun gewählt wurde

Pricing mainly. Maildrill was taken over by MailChimp and pricing got very high.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Mailgun

Dashboard, ease of implementation, the support team was great too and offered very quick response times.

Vorteile

sub-accounts management (before getting suspended for no reason)

Nachteile

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason.
+ they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month.
When you're trying to reach out to the support, they close our tickets without even answering, ghosting.
Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market.
Do yourself a favor, go to sendgrid. Mailgun SUCKS.

In Betracht gezogene Alternativen

SendGrid

Warum Mailgun gewählt wurde

Mailgun disables your account after 6 months working on integrating with it ; out of nowhere, for no reason. + they keep billing you every month (over 600$ at this stage) even though your subscription mentions that you're at 0$/month. When you're trying to reach out to the support, they close our tickets without even answering, ghosting. Absolutely WORST product ever used and support team faced, it's absolutely garbage. This goes without saying that Mailgun way of coding emails is terrible, their delivrability is one of the worst of the market. Do yourself a favor, go to sendgrid. Mailgun SUCKS.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

native CRM integration. A true nightmare until the end. Run away from them!!!

Vorteile

The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%.

Nachteile

The pricing is higher than any other competitor products.

In Betracht gezogene Alternativen

SendGrid

Warum Mailgun gewählt wurde

to try out new features and increase the deliverability.

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu Mailgun

Higher rate of mail deliverability to the inbox

Vorteile

Mailgun is a service that was created by developers for developers. Their top-tier documentation and code is self-explanatory and should present no issues to integrate in just a few minutes. The service itself is reliable and has the latest bleeding edge features. Their customer support is very effective and can get issues solved promptly.

Nachteile

Mailgun's pricing has only gotten pricier and pricier with time. They are not even able to provide discounts that are not in their scheme and it is up to you to simply accept that when there are many competitors on this market. The service itself is very robust but this inconvenient made me think about other options after some above-base level features were needed.

In Betracht gezogene Alternativen

SendGrid

Gründe für den Wechsel zu Mailgun

Documentation looked robust and easy to work with.

Vorteile

Mailgun was easy to set up, straight from Heroku. It worked well for some time.

Nachteile

Despite a paid plan and all the proofs the Mailgun staff could need, they restricted heavily our ability to send mails to our users through SMTP.

Vorteile

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Nachteile

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Vorteile

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Nachteile

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Vorteile

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Nachteile

I believe it's the complete solutions and having all sorts of features and functionalities.

Vorteile

- Being able to pay based on my usage not a fixed price- Easy to use and well documented API- Webhooks to handle events such as bounces and unsubscribes

Nachteile

- Initially I had some deliverability issues but support were very helpful in resolving them- Slightly more expensive than some competitors but you get more features for that

In Betracht gezogene Alternativen

Amazon SES und SendGrid

Gründe für den Wechsel zu Mailgun

Cheaper than most and easier to set up than SES.

Vorteile

Mailgun's many features make email marketing easy to plan and implement. We can import contacts and create target group lists. Mailgun's custom templates allow you to design unique campaigns and save them as drafts. It's incredible how the real-time notifications and statistics show how actively customers engage in the campaign. My team and I love that future campaigns can use the same model. It's also good that you can hide and reorganize dashboard items.

Nachteile

I have no major technical problems. Mailgun improves email workflows for organizations large and small, the creators of Mailgun provide various videos and how-to materials that help develop our skills, and the support staff is always available.

Vorteile

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Nachteile

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Vorteile

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Nachteile

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Vorteile

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Nachteile

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Vorteile

Mailgun are generous with their lower level tiers of service. The most basic of which is free to low volume mailers. The caveat is that support is not premium, but it is definitely provided. We tested some service emails many years ago through Mailgun and are still using them 10 years later.

Nachteile

The last time we looked at using more of mailgun, some of their back end features did not seem as fully featured as some competitors, although a lot of development was being undertaken.

Vorteile

We've used a lot of solutions, we're a mid-sized business and don't send enough for our own IP, however, every other provider has not had great delivery due to that. Mailgun has been the first shared-IP provider to give us unbeatable performance.

Nachteile

Not being able to schedule emails more than 3-days in advance is a little bit of a downer, however, workarounds are simple.

In Betracht gezogene Alternativen

SendGrid

Vorteile

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included.

WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus.

Management portal was updated recently and vastly improved the UI/UX experience.

Nachteile

Extended log access is only available in more expensive plans.

Vorteile

Easy to use! Supports integration with a lot of languages including PHP and Rails, we were able to use it in no time, They provide you with free mails monthly for when your startup is starting and is blazing fast, much better than connecting the app to a conventional email.

Nachteile

Nothing at all, hoping they can implement PWA notifications soon.

Vorteile

Mailgun has a great API and ability to configure just about anything you need when it comes to sending email. Their UI is very clean and it isn't super cluttered with things you don't need. It was easy to find what I was looking for and easy to configure the settings.

Nachteile

Honestly, I haven't been able to find something that I haven't liked about using Mailgun. It is really a solid platform.

Vorteile

We use Mailgun to send to large email marketing lists because it's more affordable than many alternatives. The UX is pretty solid and the reporting tools are nice.

Nachteile

Sometimes there are things in the report that don't make sense like an open rate dropping considerably one day and then back to normal. We can't really tell what caused that. Also the open rate is lower than other tools that are not marketing based. So perhaps they're tagged as marketing server. Not sure there's any way around that and they take email server health seriously

Vorteile

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Vorteile

In my previous work as Director of Operations of a medical software company, I worked with the development team to implement and utilize the software. A lot of the technical side of things was over my head, but the mailgun support team was top notch and integral to us executing on a successful deployment of automated emails at a scale far greater than anything we had tackled before.

Nachteile

Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head. But I can't really speak in detail to any pros/cons of directly interacting with the software or its user interface.

Vorteile

I have searched a cheap, but reliable transactional mail provider for my various products, finally found it, and use it with delight.

Nachteile

I would be fond of a service if I can make responsive newsletters from templates with this provider.

Vorteile

It's been easily customized for our applications. Bulk emails out to users with the ability to read responses. I've been happy with this product

Nachteile

None. It has served us well for all our purposes