TimeSolv Erfahrungen

4.6
Gesamtbewertung
Bewertungen

4.6
Gesamtbewertung
Bewertungen
Mehr Erfahren

Nutzerbewertungen im Überblick

Über TimeSolv

TimeSolv ist eine cloudbasierte Zeiterfassungs- und Abrechnungslösung, die sich an Buchhaltungsteams, Beratungen, Architekturbüros und Freiberufler richtet und ihnen bei der Verwaltung ihrer täglichen Geschäftsvorgänge hilft. Ti...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.2
Funktionen
4.2
Bedienkomfort
4.6
Kundenbetreuung
4.7

Alle Bewertungen zu TimeSolv Filter anwenden

Filtern nach:
Sortieren nach:
101 Bewertungen

Nutzerbewertungen zu TimeSolv durchsuchen

101 von 101 Bewertungen
Sortieren nach:
Adam
Adam
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.5.2021

Excellent Billing Software

I have been extremely happy with TimeSolv.

Vorteile

I really started my own law practice after being a managing department partner in a firm for many years. At my prior firm we used Clio, and I was satisfied. However when I started my firm and began using TimeSolv, I was exposed to so many new features and ways to make the customer experience better. I have had clients tell me much how they like the invoicing process and way they get invoices. Specifically the expense feature is outstanding. Where for example when I incur the expense I can import the receipt from the vendor into TimeSolv and then the client gets a copy as part of the invoice. More importantly the customer service is world class. I cannot endorse this product highly enough. I am very happy and strongly recommend!!!

Nachteile

I really don't have any cons. If I am unsure about something the customer service is great and will literally get on zoom with me and do a screenshare and just walk me through it.

In Betracht gezogene Alternativen

Clio

Warum TimeSolv gewählt wurde

When starting my firm I was open to trying new things. I tried TimeSolv and loved it.

Zuvor genutzte Software

Clio

Gründe für den Wechsel zu TimeSolv

I loved the trial. They were recommended by a State Bar Association.
Jay
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2022

Great Time & Billing Solution

Very Positive, up and running quickly

Vorteile

I have designed time & billing solutions originnally for my Fathers CPA firm using a Wang computer. So I am opinioned on what a could package should look like.
This is the modern version which balances simplicity and features.
When I left a National CPA firm I needed a cost effective solution that made sense to me and this was the best of the best.

Nachteile

I would like to see a new screen added for new client setup which had all inputs on 1 page or an excel import

Verifizierter Rezensent
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 1.8.2019

Support Staff was rude, argumentative, and unprofessional

Disappointing, unprofessional, and a complete waste of our time.

Vorteile

Nothing about this software makes it stand out from its competitors.

Nachteile

The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.

In Betracht gezogene Alternativen

MyCase

Gründe für den Wechsel zu TimeSolv

We did not choose it. My advice to others would be to not select this product. There is nothing about this software that you cannot get on a different platform and nothing that would make suffering through the incompetence of the support staff worthwhile.

Antwort von ProfitSolv

Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none.

While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information.

We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.

Beantwortet am 9.8.2019

Die besten Alternativen zu TimeSolv

Stephanie
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2021

Great Product & Great Service

From day one I was able to use this software that is how user friendly it is! The support and staff are wonderful. I work a full time job and can only talk to the support staff after hours if I need something. The rep. we have is so wonderful she is always willing to speak to me after hours if I need anything!

Vorteile

This software is easy to use, all double click and choose. Easy to add/create new matters, bills and clients.

Nachteile

I would like to see more fillable fields for your templates. That is one thing I like about Amicus are the templates and all the choices for fillable fields to create template letters, pleadings and more.

Verifizierter Rezensent
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.8.2022

Ease of Use and Cost Savings

Vorteile

What I like most about TimeSolv is the ease of use. Because the software is so easy to use and intuitive, we have been able to eliminate an administrative position, thereby realizing those savings in addition to the cost savings as compared to our prior time keeping solution. Also very impressed with the support and training that is offered when we have needed it.

Nachteile

Believe it or not, we really don't have any complaints about this software. Whenever there has been a "missing" feature, TimeSolv support have been able to show us where the feature is and train us on how to use it.

Patrick
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 12.7.2024

they stole my money

Vorteile

Nothing anymore not the way they treated me

Nachteile

I closed my law firm in march of 2024. I gave Time Solv notice that I was retiring.

They keep billing my Corporate visa account and they won't stop and they refuse sot give me a refund.

Jeffrey D.
Jeffrey D.
  • Branche: Anwaltskanzlei
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 1.8.2018

Full Service Time and Billing System

Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.

Vorteile

Ease of use.

We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy.

Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.

Nachteile

Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.

Susan
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2019

Love TimeSolv!

My overall experience with TimeSolv is very positive. I always know exactly where I am on time entry, billing, and expense entry. It's easy to use. For example, I can run a ledger entries report when I'm on the phone with a client trying to determine total hours or expenses, making it possible for me to immediately answer any questions.

Vorteile

We use TimeSolv for all our time entry, legal billing and I use it daily for client expense entry. I like that I can run reports on Ledger Entries, Expense Entries, etc., at any time. I also think TimeSolv's customer support is excellent. Every time I've had to call for support, I've ended up learning a new function of TimeSolv from the rep helping me.

Nachteile

Although I've been using TimeSolv for three years, I still find client invoices extremely confusing, as do most of our clients. I spend a lot of time on the phone when clients call in because they don't understand their invoice.

Julie
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

Love this billing solution

I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

Verifizierter Rezensent
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.4.2018

Wonderful software that's lead to a huge increase in our productivity

Vorteile

Firstly, TimeSolv has an amazing 30-day free trial, more than enough time to decide whether it suites your operations. Secondly, using it is very simple and fast, it's always a pleasant experience.

Nachteile

Not many that we can think of. On some occasions there are delays in pulling updates online, but it's an extremely mild inconvenience that we rarely experience.

Julie
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.11.2015

Simple and Quick. Overall a good product.

I went from using Tabs software to Timesolv this year. Timesolv is more user-friendly, but lacks some of the features of other, more complicated billing tools. For example, there is no report or feature that enables the user to sort clients by their assigned identification numbers. We use a number system that is designed focus on recent clients and matters, and without the ability to sort them, it makes our billing and analyses a little tougher. In general, however, our billing process has become more simplified, as more users can access it remotely. It is easy to add clients, easy to submit time entries, and easy to create, edit and finalize invoices.

Steve
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

Great Suite of Time & Expense Record-Keeping, Invoicing & Payments

TimeSolv allows me to easily track and record my time and expenses for all of my clients on an ongoing basis, whether I'm in the office or traveling. Preparing and sending out invoices is a snap each month, and recording payments takes only a moment. All of the invoicing and payment information syncs easily to QuickBooks. The Customer Support was available to answer any of my questions as I set up the software and began to utilize it. I couldn't be happier with the simplicity that TimeSolv provides to all of these tasks!

Delara
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2015

I have been using this software for over 3 years. It has been extremely easy and user-friendly

I love TimeSolv. It is very simple to use, user-friendly, and highly efficient. I especially love all the shortcuts it has in place to save me time when inputting lots of billable time. The invoices are easy to generate and/or edit. Best of all, anytime I am stuck or not sure how to do something, their customer support is just a call away. Never have to wait and I get all my answers immediately from a live representative. I have already recommended it to many colleagues and will continue to do so.

Pat
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

Easy to learn how to use and great customer service support when help is required

Been using the software for 10 months and very pleased. Much easier than our previous billing software. I like the ease of undoing an entry if necessary and ability to retrieve invoices billed. Customer service has always been helpful when I have a question. We are a small law office of three attorneys and only one support staff. All the attorneys are able to use the software and like the fact it is not complicated. A very good product for any law office, so glad we switched.

Kari
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

We changed from Tussman to TimeSolv and I prefer the new application. It was easy to learn...

Time entries are very very easy and I appreciate the summary that is available on the same screen so I may double check to make sure I have all of my time entered and correctly written and with the correct billing rate. It is awesome that I can enter in my billing rate which changes when I work or fill in for different attorneys.
The only application that I haven't figured out is quickly reviewing the entire billing history for clients, if needed on a daily basis.

Eva
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

EXCELLENT - A must for small firms!

Timeolv is a fantastic legal billing program that is easy to learn and easy to use. From payments, trust deposits to invoicing, and detailed, report preparation - Timesolv covers it all. And, they listen carefully to user feedback and implement new ideas regularly to keep day-to-day operations running smooth with little effort.

I recommend this software to law firms, big and small! It will be one of the best investments you'll make!

Mathew
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.12.2015

Excellent Billing System

TimeSolv is an optimal solution for our needs. The system is fast and we have experienced next to no system outages. The ability to enter time and generate bills on-the-go is essential for our practice and TimeSolv meets our expectations in this regard. Customer service is always available by phone and has always resolved any questions or issues in one call. We would recommend TimeSolv to any firm.

Zack
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.11.2015

BY FAR THE BEST LEGAL BILING SOFTWARE ON THE MARKET

TimeSolv's user friendly time and billing software allows our firm to streamline the tedious process of time tracking, billing and invoicing. The efficiency of TimeSolv has allowed our attorneys to spend less time entering their hours and more time working on their cases. The only thing better than the interface is the fast and friendly customer service. TimeSolv rocks!

Julia
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 7.12.2015

Timesolv is a functional product for timekeeping and billing

Timesolv is a functional product for timekeeping and billing. I have not found better, but it has some deficiencies - including an awkward fit for contingency billing/accounting, and many steps for applying payments - resulting in multiple times we have not properly applied payments to cases. It seems made for business litigators,

Scott
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.12.2015

Best I've Found

I have been with TimeSolv for over 10 years. I spent much time looking for an invoicing solution for my tech consulting biz and TimeSolv best had the features I was looking for and at a great price. They have great customer service and I continue to support TimeSolv despite many competitors appearing over the years.

Tia
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.11.2015

TimeSolv has been very beneficial

Overall experience & ease of use has been very good. As I only use the system for time entries & don't use TimeSolv's full capacity, I don't feel I can rate it with 5 stars. I have ever needed to call Customer Service, but I'm certain when I do it would get 5 stars.

Maki
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

Thank you, Timesolv!

We have been using Timesolve since opening our firm eight years ago to track and bill our time. It has been instrumental to the smooth operation of the firm. Customer service has always been responsive, friendly and knowledgeable. Thank you, Timesolv!

Trevor
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2015

I was able to pick up software easily

I am new to a law firm and new to this software, but was able to pick it up easily. I enjoy all the features and customization options. It really makes it easy to be able to meet client needs, whatever they may be.

Kay
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 20.11.2015

I have been using it for years - I give it a 4 -5 out of five ('ease of use' should be 4...

It is easy to cut and paste my information, select the categories, check my totals and cross check my hours per category. Small upgrades and changes over the years has made it even better to use.

Kevin
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
Nicht verfügbar
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.12.2015

User Friendly

I have found TimeSolv to be very user friendly, which is a necessity in my practice. I especially like the mobile app which makes missed billing entries a thing of the past.

101 Bewertungen