360Learning Erfahrungen

Vorteile

Sehr modernes, klares Design, erstaunliche Funktionen sowohl für E- als auch für Live-Learning, relativ einfach einzurichten und Lernende einzubinden

Nachteile

Es dauert ein wenig, bis man alle Funktionen kennt

Vorteile

I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths.

That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Nachteile

on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.

Vorteile

The platform is very intuitive and easy to use. Users can navigate quickly and easily to find their training courses.Different possibilities are offered for statistics monitoring at different levels. Especially for the manager who can see at a glance the training of his team. The platform offers the possibility to create content quickly by yourself, a huge advantage to encourage knowledge sharing internally!Finally, several functionalities are proposed to allow the exchange between learners and trainers, or between one learner and another (comments, discussion forum, reaction sharing...)

Nachteile

A tool that has many advantages but it can sometimes be limited for the administrative management of the training (automatic repetition of some trainings is not possible for example, admin role by population, translations of the training titles that is integrated in an additional option).

In Betracht gezogene Alternativen

Coorpacademy und Cornerstone LMS

Warum 360Learning gewählt wurde

The tool that was not intuitive enough and did not offer a positive enough user experience.

Zuvor genutzte Software

Cornerstone LMS

Vorteile

It's a truly effective LMS - we can create our own content, share external content and follow our learners (dashboard).

Nachteile

The architecture of the 360Learning platform isn't designed to host external content (Udemy , Pluralsight, etc). So, all of functionalities are no so more. For instance : the search bar.

Vorteile

This software was easy to navigate and user friendly. It was self explanatory when navigating thru the software.

Nachteile

Extremely slow when changing from screen to screen!! Also the interface was nothing special. It looks very out dated.

Vorteile

The interaction is allows with learners, the authoring tool, the client fronting team, the additional functionalities you can purchase if needed. The possibility to integrate with additional tools.

Nachteile

The multiplicity of options and functionalities whih you can only discover as you practice as there is often several ways to do one actions. This makes it difficult to set up holistic trainig and you have more to leern as you progress.

Vorteile

Ease of use platform. Design of courses and sessions if very simple to share then with learners

Nachteile

Content animation; it is sometimes difficult to manage animation with lack of time

Vorteile

Their onboarding process was good. Understood not all companies needed a lengthy handholding but were readily available to answer any questions or hop on a call. Easy to publish and organize content. Open to hearing about feature requests.

Nachteile

Not all features are available depending on your tier. Some difficulty in grading users in an efficient way

Vorteile

It is a very complete tool ! Fit to all of our resquests

Nachteile

Could be a bit difficult to use at the beginning, when we're not used to it.

Vorteile

It rejuvenates the delight of learning within students by adopting a multidisciplinary integrated approach, centering its efforts on crafting an unparalleled student experience.

Nachteile

I think some efforts are required to make it more user friendly.

Vorteile

It is user-friendly and easy-to-use; this is focused more as a virtual training tool that helps meets business demands.

Nachteile

I can not say any for sure right off the top but some of the features within the software product are only available for the more expensive plans.

Vorteile

The most appealing aspect of 360Learning for me was its extensive and user-friendly learning environment. I value the numerous elements that improve my learning process as a student. I can browse and sign up for courses with ease, monitor my progress, and access materials thanks to the course management system. I get access to all of my learning materials, including videos, presentations, and interactive quizzes, through the learner site, which serves as a single hub. The site also provides evaluations and quizzes that allow me to analyze my comprehension and pinpoint my weak points. The reporting and analytics tools offer insightful data on my performance and learning development. The virtual classroom function also enables me to take part in live online classes and communicate with teachers and other students.

Nachteile

What I liked least about 360Learning is the occasional technical glitches and performance issues I encountered during my learning sessions. While the platform generally functions smoothly, there were instances where I experienced lag or delays when accessing course materials or participating in live sessions. These interruptions could be frustrating and occasionally disrupted my learning flow.

Vorteile

I am very satisfied with the accessibility and management of the platform, both in terms of content creation and integration, as well as learner management and data analysis.
The platform is easy to use and the 360Learning team provides full support to learn how to use it : MOOCs are available to learn how to use the software, nothing better to learn and share the user experience !
The ergonomics of the platform is very pleasant and modern. The functionalities for exchanging with learners are very appreciated: a discussion space is accessible throughout the course next to each activity, as well as on the space that gathers the community of learners, you can like each other's comments, identify the people in a comment, etc.
The evaluation indicators, both qualitative and quantitative, are numerous, and updates have been made on this aspect. Adaptation of the platform and the team to regularly update the functionalities in order to improve the customer experience.

Nachteile

A few bugs along the way but nothing major, for example :
> Some technical problems were encountered with the integration of certain contents, but the updates of the platform allowed to solve them.
> The addition of quizzes or exercises can sometimes be limited depending on our needs. We encountered this difficulty at the end of the training course where we asked some questions to the learners in order to have a feedback on the training : we did not succeed in integrating all the questions in a single activity, which now poses a problem for us in terms of data extraction, we have to group the answers of each one manually and this takes time.

Vorteile

360 Learning is a real easy-to-use platform.

What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners.

Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Nachteile

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners.

Beside this point, we are really satisfied of the platform.

Vorteile

I value 360Learning's employees and feel they are the company's best asset. Yes, 360Learning is an incredible tool, but it would not be what it is without the people there to guide their clients. I also love the interactive component which encourages employees to engage with colleagues within the training sessions. I love the relatively new feature: video pitch. It's a great way to keep employees engaged and interacting with training sessions, while removing the traditional powerpoint.

I also love how user-friendly this platform is. I will admit it took me awhile to feel comfortable enough to start creating content, however once I got over that hump, I couldn't believe how straightforward it is to use.

Nachteile

The only potential downside is not having enough people internally to work on getting 360Learning up and running in your company. This of course depends on what your company's current training sate is like. Personally, we are trying to create an entire training program within 360 from basically the ground up. There are very few personnel dedicated to working on this project so it's extremely heavy lifting for us. However, for companies that already have training programs in place and are looking to improve them, this would be much easier to leverage. Additionally, if companies had more personnel resources that could be assigned to own the project, that of course would make it easier as well.

However, this can be avoided obviously through personnel, but also through third parties. Personally, we have had a great experience working with OpenSesame for this.

Vorteile

This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that.

This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Nachteile

I like everything about the platform and am excited about the upgrades that are getting rolled out!

The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

Vorteile

- Easy and quick content creation with a wide variety of tools
- Great interface and user-friendly design
- Option for learners to interact and learn from each other
- Easy administration
- Great customer support

Nachteile

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified
- The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

In Betracht gezogene Alternativen

SAP SuccessFactors HXM Suite

Vorteile

360Learning is a very flexible product therefore the possibilities are endless. I sincerely believe that it can fit most organizations.What I like is the modern design of the solution. It is a force to attract learners who are sensitive to form.Moreover, the solution is very versatile and allows many things, without having to go through third-party tools. For example, it is possible to organize blended learning sessions and manage everything on the platform: what a time saver!Tracking user statistics is really made easy. Whether from the dashboard or by exporting the data.Finally, collaboration is at the heart of the tool, which makes it possible to create an internal dynamic, on the condition of animating it of course.Last but not least, I thing the support team is the greatest strength of 360Learning ! It's a pleasure to work with reliable / efficient / relevant people.And our suggestions are always taken into account in the redesign of the solution.

Nachteile

Honestyl, I don't see any weak point.There's still room for improvement with the authoring tool but the good news is that it's included in the redesign roadmap.

Vorteile

From an admin. point of view, 360 Learning is quite intuitive, from content creation to actual program delivery. The dashboard is easy to navigate; learning journeys can easily be assembled through well-thought learning activities; data reporting and visualization are clear and make it easy to follow-up of learners’ continuous engagement. From a learners’ perspective, the platform offers an engaging and user-friendly interface, contributing to the overall learning experience. Social interaction is also at the core of the platform: contextual forums, for example, facilitate learners-teachers interactions and contribute to building active learning communities.

Nachteile

360 Learning definitely offers a powerful learning tool, based on sound design/pedagogical/ ergonomic (etc) principles. As a Higher Ed. institution, we need to adapt our projects to different clients / audiences’ needs and cultures and we feel the platform sometimes falls short in departing from these founding principles. Concretely, we would like to be offered more flexibility to finetune some default settings. Yet, we feel confident in 360 Learning’s capacity to continuously improve the platform.

Vorteile

From the End-user standpoint
The tool is very friendly and ergonomic for end-users and can be provided to people worldwide thanks to its multilingual interface (10 languages)
The design is simple and modern
Personalization is available in a few clicks (language, profile, photo, notifications)

From the Admin standpoint
360L seems to be a small but fast growing company, run by dynamic and enthusiastic people who remain close even after you buy their tool
Full support to secure our deployment
1 key contact person to coordinate thorough support
Content is easy and fast to create: can be homemade and looks quite good; if design is outsourced can even look extremely professional and brilliant! Easy to publish too!
Allows a comprehensive monitoring. Dashboards with multiple views and info (courses participation rate, time spent by each learner )

Nachteile

From the End-user standpoint
Difficulties to organize the views (sort and filter features), especially in the Catalog

From the Admin standpoint
The app is evolving a lot (and for the best I'm sure) but sometimes the upgrades are confusing
Content is sometimes difficult to update after publishing
Members management remains complex (groups, roles, labels)

Vorteile

The main attraction of this platform is its user engagement features. It is very intuitive and allows space to cultivate a positive workplace culture!

Nachteile

There are a few features that I would like to see added to the platform. As they continue to grow their LXP component, having more features like pinning a post or being able to customize what is seen on the portal, or being able to see things from the end-user experience without having to create an account, these things would be helpful to have.

Overall, the platform is awesome and would recommend it to anyone looking to launch an LMS in their company.

Vorteile

360Learning has provided a platform for all of those who are dedicated to developing a culture of learning to gather around and think creatively about how we can upskill and support our organization. 360Learning is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.

Nachteile

We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.

Vorteile

"We had to deploy as fast as possible in less than 3 weeks, in the COVID context : multiple content to create, many people to onboard in using the platform and create content.
The very ambitous goal has been reached thanks to an intensively effective onboarding process ! The platform is very easy to use, both an administrator and user perspective.
We could get up to speed very quickly in using it, to create content and secure our first launch of training programs.

The Customer Success teams have been very available and willing to onboard us effectively which helped us a lot to reach this goal.
Overall, the platform's flexibility makes us confident enough to adapt our on-site program into effective blended ones.

We are currently continuing transforming our training offer, and the platform enables us to leverage mutliple engaging formats : modules, webinars, .. "

Nachteile

Sessions can be rigid when it comes to modify them (contextual elements such as links or modules modes).However many exciting new functionalities are under development and will help solve this, along with answering even better our need to set up more complex blended training paths.

Vorteile

The suggested tools to create videos, images and interactive documents to integrate in our elearnings.

Easy to understand how to follow a module / program
Easy to create a module / program
Easy to access to results/reporting in Dashboard

Nachteile

There are some inconsistencies in this software :
We can integrate a scorm file in 360 Learning but we cannot export/download a module.
We can assign a program but not a module.
We can add a co creator to a module but not in a program.

The access to the programs for a user is not that easy and effective.
The access to the modules to co create is not that easy for a co creator. He cannot see the program, only the modules which is not completly handy.

Adding users in a group is not really intuitive.

The user's home page on a "social page" doesn't look professional or doesn't look like a serious LMS.

Vorteile

All of the support from staff is extremely helpful when my team has questions. Things can be a bit confusing when you begin working, but now that I know my way around the system I feel like it has all of my needs for an LMS. Our team has created course work quickly and 360 has helped us deliver content in effective ways for our participants.

Nachteile

When I cannot figure something out I have to submit a help ticket and wait for them to respond instead of getting “real time” answers for a chat. Sometimes this can slow down the process of creating new content courses or trainings. One big thing is that sometimes the site is down for maintenance, which I completely understand, but only receiving 24 hours notice can be difficult to work around at times. I would prefer more notice so I can make a plan for my trainings that are happening during that “down time”.