Nutzerbewertungen im Überblick

Über Clover

Clover POS ist ein integriertes POS-System mit nutzerdefinierter Hardware für verschiedene Arten von Einzelhändlern. Dieses POS-System ist sowohl in web- als auch in serverbasierten Bereitstellungsversionen verfügbar und bietet...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
3.5
Funktionen
3.9
Bedienkomfort
4.1
Kundenbetreuung
3.4

Nutzerbewertungen zu Clover durchsuchen

434 von 434 Bewertungen
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Madison
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 6.8.2018

Use in my small businees

Clover has been an excellent option for taking payments in my stores.

Vorteile

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Nachteile

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Katie
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2019

Easy to Use and Competitive Rates

Overall, the product is simple enough to use that I am not worried about any of our contracted therapists messing up the process and avoiding taking payments.

Vorteile

What I like most about Clover is that it can be downloaded on any smart device as app and has an easy to use card chip reader. Our agency wanted a chip reader for extra customer security and Clover offered that option.

Nachteile

I like least about the software is that is does not capture customer information as simple as their first and last name, but simply has a text box for a description. Our agency uses the device for customer copays for therapy appointments and in the text box I am forced to put the customers last name in order to reconcile payments later.

In Betracht gezogene Alternativen

Square Payments

Gründe für den Wechsel zu Clover

The start up costs and credit card processing fees were lower.
Violett
  • Branche: Essen & Trinken
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 8.8.2023

Terrible customer service

No one is ever available to assist more then 2 hours on hold and they just hung up on me.

Vorteile

Very disappointed terrible customer service.

Nachteile

Customer service is terrible. No one is ever available

Die besten Alternativen zu Clover

Jennifer
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 13.6.2023

Great for store locations

It was OK but there are better systems out on the market

Vorteile

It is a great system for a store location. It allows for tipping without our employees having to ask the customer if they wish to leave a tip.

Nachteile

I found it really difficult to use outside of our store location. We do specialty shows where we sell merchandise and if we didn't have a wifi connection a lot of times we could not get the payment to go through.

Sara
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 13.12.2019

Great POS for smaller businesses

Overall, I am happy with my experience with Clover. It has helped me manage my inventory, visualize my top and bottom sellers and identify peak hours for business. I recommend to any small retailer who needs an easy POS setup and inventory management solution.

Vorteile

The Clover POS is intuitive to use, easy to manage user accounts/ access for employees and very easy to add new items to inventory. The analytics available also aren’t too shabby.

Nachteile

I don’t like having the experience I have when dealing with Clover support but fortunately the need to do so is rare.

In Betracht gezogene Alternativen

Square Point of Sale

Gründe für den Wechsel zu Clover

I just preferred the packaging of the product and services it can provide.
Michelle
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 31.5.2022

Simple to set up and configure. Simple to use. Flexible reporting options. Decent Support.

Clover simplified payment processing for us with easy to use devices and flexible reporting options.

Vorteile

Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live.

Nachteile

If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though.

Katey
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 28.10.2020

For accepting payments

Positive. Much easier than our last system. Just wish they weren't so expensive.

Vorteile

That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment.

Nachteile

How expensive it is to replace a machine that is out of it's warranty.

Hunter
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
1

4
Bewertet am 7.4.2023

My review

It’s neutral not too bad not too good

Vorteile

I like the analytics part and how easy it is to learn

Nachteile

The online ordering sucks u can’t cancel order placed from printing out / reschedule them

In Betracht gezogene Alternativen

Square Point of Sale

Gründe für den Wechsel zu Clover

All we knew
Phil
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 13.7.2023

Beyond Frustration

I changed banks and want to change new bank account information on my Clover account so that Chase will accept payments. Two hours of going in circles led to nowhere. I asked to speak with a manager and perhaps do a screen share. Deaf ears. I was told that the 'manager' will tell me the same thing. Finally she said what I needed from her will take several hours for her to accomplish. We ended the call, with the knowledge that I probably have to change companies.

Vorteile

The sales person from more than a year ago was wonderful and flexible. It was because of him that I chose Clover.

Nachteile

Their outsourced and non US based support centers for the most part were difficult to work with AND extremely difficult to understand. While English is not their native language, knowing they have to offer support and guidance to those of us who are most miss the mark entirely.

Joyce
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 4.7.2023

Too many updates

Vorteile

The ease of use and the reports were very important.

Nachteile

They are constantly making updates that creates problems for the user. CS support is not helpful and depending on who you get can be downright nasty.

Ziyad
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 10.1.2021

Don't judge a book by its cover! Looks great at first glance, wait until you use it

HORRIBLE, once I onboarded my merchant who sold the thing to me has not been able to do a single thing for me and always tells me to talk to Clover support. When you call clover support you spend a minimum of 30 minutes - 2 or 3 hours between getting bounced around, and people not being able to help. Once I called and they literally sent me back and forth between two departments twice that I had to yell at the last lady even though it wasn't her fault.

Vorteile

The hardware is nice and integration with Homebase (our scheduling software). The question was about software and I mentioned the hardware because honestly its probably the only good thing
-ok they have good integrations in their marketplace as well, there are a lot
-its fast

Nachteile

-NO ABILITY TO GENERATE A SHIFT REPORT FOR AN EMPLOYEE THAT SHOWS HOW MUCH CASH THEY COLLECTED MINUS PAYOUTS... I can't believe it
-Terrible customer service!!
-When you receive your payments, it comes minus the days fees and their merchant statements don't match the deposits. You will never be able to reconcile, they are probably stealing.
-REPORTING IS SO BAD! It looks good at first glance, once you start trying to go into detail, or if you want to look at your quarterly sales you end up having to download an excel and manipulate the data yourself
-NO ABILITY TO DO TAX-INCLUSIVE sales. I can't believe they have a presence in Europe... I live in the US and I hate dealing with coins, I don't want to sell items with tax-exclusive, I like to have flat dollar amounts. You can't with them
-theres much more but I'm not gonna sit here all day, this should be enough to deter you

Brian
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 13.3.2021

No support, at all.

Terrible. 25% of the time iy works great....but the 75% it runs terribly. And if I choose to call them about a problem, I will be on the phone for a hour or longer, every time!

Vorteile

It looks modern, but it doesn't function like they said it will.

Nachteile

Deleting whole orders. Combining tables without approval. Running credit cards for the whole order, it chooses to run for half or some random total...but not what it says! Beyond frustrated with this pos.

Jeanine
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 19.6.2020

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

Vorteile

There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

Nachteile

1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

DUSTIN
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.11.2020

Best platform out there for mobile payments

I have had nothing but positives with Clover. It has streamlined my company's credit card processing and actually brought customers in because I accept cards.

Vorteile

The app is extremely easy to use and simplifies my mobile payment processing. I have tried at least five other companies/apps and Clover is by far the best. From the very beginning of a payment to emailing the receipt, Clover is extremely smooth and user freindly.

Nachteile

It won't let me type my full company name.

In Betracht gezogene Alternativen

Quickbooks Online

Warum Clover gewählt wurde

cost per transaction

Gründe für den Wechsel zu Clover

cost
Scott
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
1

1
Bewertet am 2.6.2017

Clover POS is NOT for retail

We own a boutique where we also offer screen printing and embroidery. The clover system was sold to us as full POS system. Not the case at all. We were all excited to get started with it. It looked modern, cool, and expectations were high. When we tried to ring up our first printing order of more than 100 pieces we found our first issue. The system will not allow sales of items with a quantity of more than 100. Not a good thing when we routinely sale t-shirt orders of more than 100 shirts. We either had to make up multiple skus, which made a receipt look terribly unprofessional or make an invoice on word. Then I wanted to run a report on inventory value. Not possible. You can export a report to excel but good luck with that. My wife and I have both called customer support. We were both told that when enough people complained about the same issue, they may look into a fix. Until then, nothing would change. This was after going through multiple customer service reps who didn't even understand what I was asking for help with. When asked if we could return the 2 POS systems we bought we were literally told "they're yours, you bought them, do what you want with them, you could try selling them on ebay". Needless to say, at this point, POS and Clover have a whole new meaning for us. Definitely not "Point of Sale" or "Lucky Clover". We're currently looking for another option, over a lot of frustration later.

Vorteile

It looks nice, fairly easy to use. It's really hard for me to think of much good to say about it. When a POS won't run and inventory value report with totals and won't ring up items with quantities over 100, it's hard to find the Pros.

Nachteile

Won't process quantities over 100. Customer service is horrible. Can't run an inventory value report. Customer service is not knowledgeable at all. Seems anything you need is an add on app that cost you more. Did I say Customer service is horrible...

Phil
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.6.2022

Could be incredible, but appears to be more geared toward restaurants instead of retail

It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time.

Vorteile

Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company.

Nachteile

The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps.

Verifizierter Rezensent
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 16.2.2023

DON'T DO IT. Clover POS (Piece of Sh..)

Not good. The machine was always down and cost me a lot of business as a result of customers having to wait for their cards to process. When I divorced them after less than a year and went with another company, First Data told me that I still had to pay for the overpriced POS equipment, which I thought was a rental, but it actually a lease. So, now I have to pay over $38 a month on a piece of crap that I don't even use. In addtion, to add insult to injury, I just recieved a letter stating they are going to take out another freakin fee for annual taxes on the property and a freakin handling fee for doing so! SMH. The annual property tax is based upon the value of the equipment and since it is over valued, so in my property tax!

Vorteile

It's small and handy is about the only thing good I can say about it.

Nachteile

Equipment technology is old and antiquated. Overrated and overpriced. My phone has 4 times the processing power of the POS device they sent me. Lacks sufficient memory and processing speed. Phone backup interfered with land line call in orders. Machine was always down. Clocked often during the processing of transactions which made customers wait and backed up check out lines. Processing fees, transaction fees, monthly maintenance fees, annual property fees and handling fees are all expensive.

Tory
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
1

1
Bewertet am 13.7.2017

money hungry company

I purchased these clovers in full and was to have a one year warranty. but every time one didn't function right they charged me for every one they sent me in first year. didn't need key pads tried to send back and they kept wanting my scanners returned instead. had to take to BBBural to get money back for just one and they still owe me for the other. credit card service is way above other card swipe price. tried to talk to customer service talked to one high level rep. twice then they would not respond to my issues and that was before the BBB. it bad that you have to turn them in to BBB to get a response and they still never called me. something went wrong with my compliance last year and they were to have someone contact me to clear it up. again this year I tried to become compliant again there was a problem they were suppose to email me with solution to the fix 3 months ago I'm still waiting and they charge me 10.00 a month for being non-compliant. would you recommend this device if you hade these issues? Tried to switch bank accounts for the clover was told I couldn't do it had to pay 20.00 to put a block on account to force them to switch accounts. finally was contacted by Stephen the rep that sold me these devices yesterday 7/11/2017. he called out of the blue and not a response to these issues I am skeptical that any of these issues will be addresed

Vorteile

Quick use of device when it functions has been better in last 6 months 111111111111111111111111111

Nachteile

Half of inventory data moved out of category. ease of saving data without excel not possible. 111111

Verifizierter Rezensent
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 28.5.2022

I bought clover without looking at reviews

WARNING !!
TELL ALL YOUR FREINDS OR ASSOCIATES WHO USES CLOVER !!!
Take a picture of the screen showing how much money is made for the night before the system closes. then when it does close and print , compare the picture you took and what the print out says. Do this especially on nights when its a holiday weekend, Clover knows you'll be busy and know you won't be paying attention.. Then check the transaction app on the POS , and add up how many transaction each server or cashier did and compare it to what the printout says.. When you see the discrepancies, call the FBI and ask to be added to the growing number of clients that wants to sue Clover

Vorteile

duh ?? it lights up , doesn't use a lot of electricity

Nachteile

customer service , THERE IS NO OTHER CUSTOMER SERVICE ON THIS PLANET THAT IS WORSE THAN CLOVER CUSTOMER SERVICE./ They are the worst because they have to obey what their bosses say in robbing you the client. they will put you on a long hold and then you're disconnected. If you are lucky to speak to someone, whatever they have to say will never make sense to you !! Good luck

Molly
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 7.2.2022

Bad functioning, terrible customer support, too many problems for the price.

Clover is a mid-range to expensive POS system that is definitely not worth the money. I wish we had stuck with Square that can communicate between both of our locations, share inventory, run a functioning website and has an accessible online dashboard.

Vorteile

Somewhat easy to set up, and credit card processing did cut costs from our prior POS system. You pay for the look of the stations, the swivel can only make up for so many problems- in this case I'll be switching back to Square.

Nachteile

I've had every problem in the book with this software. I've been shut out and had to factory reset my stations, had all data and inventory erased. I've had to plug in ethernet cables every week because they Wifi is not compatible, and have had to reset admin profiles due to shut out. Me and customer service have had at least 20 calls, and most problems never seem to be resolved in the end. Of course it's not their fault, but there is only the option of getting a call, you can't email, or chat with anyone online, and some poor person in India is trying to figure out what is on your screen when the technology is going wrong.

Phillip
  • Branche: Software für die Automobilindustrie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 4.5.2021

Things untold !

All sweet talk and proper verbiage of a slimy sales guy to get you onboard. Talk about all the proper prices and how they will beat every competition. I had used they guys close to 2 years. Long story short, story untold to you is even if you own the machine outright , you can't resell it to another person or business as this will take out another possible chance of them selling the machine. If you ever choose to leave this company , beware of an instant charge of over 500 bucks. I was on a month by month basis and only needed to pay fees per month as per what my sales had told me. I had only stumbled onto all this information because I am starting a second business. But because the business is different and the bank account is different. I cannot use this machine. So now I have a 1300.00 machine sitting around and doing nothing. the icing on the cake was the undisclosed closing fee. No sales guy will ever tell a person its there, but it will be on the documents. I can say the machine is great but I'm not. The people and policy of this company will make me forever to tell everyone to stay away !!

Vorteile

it was like any other machine out there.

Nachteile

software was fine, its a brand new machine.

David
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 2.10.2022

LIARS and Thieves....

Horrible.. they lied to us and are still charging me for a service I do not use. Splitting up with Clover is worst then a divoirce. They will lure you with the promise of cheap rates, give you convulted pricing with add on fees. And ghost you as you try to cancel the service. They steal about 32 dollars from use each month, and we have exhuasted options to cancel the services. I hope by leaving this review I save others from making the same mistake.

Vorteile

Nothing that you could not get with square... reconcillation is a head ache.. and acess to data is poorly laid out.

Nachteile

No Custmer Service, as it is outsourced to south east asia. We are still trying to cancelling our sevice even after 6 months. Constantly told they are working on it and will call us back, but you will never receive a call back. You just get ghosted. They low rates are deceiving since the tack on add on fees and the rates are varied depending on CC. They will quote you the cheapest rate for the low grade Credit Card to suck you in. We went back to Square, since they are upfront and transparent about all their fees.

Kristine
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 9.1.2021

Zero customer service

I’ve been with several Pos systems over the years and these guys take the cake at worst all around.

Vorteile

Nothing...
I would never use this service again. They have out of country phone servicer’s who just “escalate” your case. It takes days and weeks to get information after wasted time making calls to them.

Nachteile

Customer service, not organized, no return calls, filled with apologies and excuses

Stephanie
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 5.4.2022

Would never recommend working with clover

Vorteile

Considering my treatment from Clover I just can't even consider any pros

Nachteile

You are locked in even after already paying 3 times what the machine is worth and paying a big lump sum none of that matters, there is no dealing with this company.

Jennifer
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 3.12.2019

Much Much more than a credit card processor

This machine processes all cards. You can set up apple pay and tap to pay very easily. It has helped us streamline our checkout process.

Vorteile

The clover has more features like time clock, inventory, calculators and so so much more than your standard credit card processor. This system can run your whole business. It is easy to use much like an apple tablet and you are able to customize your apps to fit your business. And trust me there is an app for almost every thing you would need.

Nachteile

I like everything but I do feel like we are under utilizing a lot of its features. Maybe some online training for for our staff would be a good idea

434 Bewertungen