Nutzerbewertungen im Überblick
Über JivoChat
JivoChat ist ein Business-Communications-Tool für E-Commerce-Unternehmen. Das Tool bietet Live-Chat, E-Mails, Anrufe und Facebook-Messaging in einer Omnichannel-Anwendung. Nutzer können Live-Chat auf ihrer Website implementieren...
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Alle Bewertungen zu JivoChat Filter anwenden

- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 501–1’000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Essential tool for any type of website.
Vorteile
JivoChat is direct communication method between website visitor and owner. Not every visitor is villing to buy something. But with smart features of JivoChat most percentage of visitors can be turned to buyers after short conversation. My most liked feature in Wix is pop up window with custom message which most of visitors tend to start conversation.
Nachteile
There is one feature which I want to offer. While chatting with website admin it would be great if visitors could send voice messages in order to express their ideas more clearly.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A tool that we can't live without
Jivochat is our biggest communication funnel right now, most of our leads will contact us first through our chat, and the flexibility of sharing and transfer information between our people, we cannot see ourselves without it now.
Vorteile
I have been using Jivochat for a couple of years already and I must say that it became an essential tool for our day-to-day business. We love the options of seeing what the user is typing before pressing send, the connection to many third-party tools, and the continuous improvements in functionalities that Jivochat keeps bringing to the table, it makes it the perfect sales tool.
Nachteile
I would like to start seeing more integration possibilities with different platforms, and share of information.
Gründe für den Wechsel zu JivoChat
Best option- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Find ANYTHING else
I wouldn't recommend them to anyone. HUGE waste of time
Vorteile
Easy to use - until you need help - then they vanish
Nachteile
While it was easy enough to use starting out, their customer service is horrible! Delayed responses, uncaring about client needs - even when you want to PURCHASE more!
Gründe für den Wechsel zu JivoChat
ease of installationDie besten Alternativen zu JivoChat
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
JivoChat a well established chat and support tool
Vorteile
JivoChat is a well-established chat and support tool that has been helping us to communicate with our customers. Its features include live chat, and chatbot, making it the perfect solution for our company looking to improve our customer service.
Nachteile
Brand removing is not available for my subscription
In Betracht gezogene Alternativen
LiveAgentWarum JivoChat gewählt wurde
They are closing down the service.Gründe für den Wechsel zu JivoChat
It is more costly to add extra agents- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great solution for the website
Jivochat helps us get more leads
Vorteile
Integration with other business apps CRM, mail etc.
Nachteile
Would like more configuration options for some features
In Betracht gezogene Alternativen
Zoho SalesIQGründe für den Wechsel zu JivoChat
Price / functionality
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
JivoChat is easy. Super duper easy
JivoChat is helping my company to make more sales because it makes me closer to visitors in my website. I really like the fact that, with mobile and desktop applications, I can be online 24/7 to my customers and help them to buy more from me!
Vorteile
Everything is so intuitive that I almost did not had to ask for help. They have a great support in their homepage, but most of the features I could make it work by myself, with no coding needed!
Nachteile
There is nothing to don't like about them. Support is always there when something is not working and I can always rely on it.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My experience using JivoChat
JivoChat has made it very easy for my business and agency clients to communicate with customers.
Vorteile
Easy integration to WordPress and the ability to have a separate and dedicated number for customer support inbuilt in JivoChat.
Nachteile
JivoChat can sometimes be a challenge to customize but becomes easy once you figure it out.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Simple, easy integration chat application
almost ready-to-use online chat widget application.
Vorteile
you need very low effort to setup and integrate the web widget to our self developed applications.
Nachteile
it doesn´t offers too much administration features to separate chats among different areas, but we know it´s proportional to the cost of the application.

- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Overall a good multichannel system
They had promised a native chatbot function included in my plan, and then they backed off and 1. Delayed the feature 2. Said it would a paid add-on
Vorteile
I like that is stable, it has desktop and mobile apps
Nachteile
Doesn't have instagram, unified inboxes and the plan I've got has a very prominent and ugly branding
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Options to keep me on track
Overall I was impressed. The ability to see what customers are typing before they send the message is quite useful.
Vorteile
The Best thing about this software is that it keeps track of the users and allows you to set up reminders while showing you the conversation you are being reminded about in the following week or month.
Nachteile
The worst part is that you can only assign chats to online users. It would be helpful to be able to assign B2B leads to offline sales agents.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Táticoo e JivoChat - Parceria de sucesso
Muito satisfeito. Principalmente pela parceria e Programa de Afiliados.
Quando os clientes precisaram, sempre utilizamos JivoChat em nossos projetos.
Vorteile
A flexibilidade da ferramenta e as integrações.
Nachteile
Hoje em dia, com o grande foco em Tempo de Load e Web Vitals a ferramenta de chat pode influenciar negativamente esses resultados. Mas não tem outro ferramenta de chat que resolve bem tudo isso.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
great chat service with alot of integrations
good
Vorteile
they have integration with Facebook messenger & Instagram & telegram , WhatsApp which you can still able to reply your visitor on his social platform messages
Nachteile
they don't have their own chatbot but it's on their roadmap , I hope they release it soon
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ótima ferramenta de comunicação
Ele nos ajuda bastante em vendas mais complexas, que necessitam de conversa e ajuda aos clientes.
Vorteile
A ferramenta proativa e a possibilidade de interações personalizadas.
Nachteile
O recurso de geolocalização dos usuários falha bastante.
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
JivoChat - One of the great (even the best) software
Vorteile
Most I like is that software show text when customer typing, which help our supports to answer as quickly as possible
Nachteile
There is no option to use one account in different desktops.
But I understand the reaseon
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 5’001–10’000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent Jivo chat
There is something I did not like, besides being completely practical
Vorteile
The Web platform is great, and the chat is very efficient, thinking about the group of people that use it with me, the software has served me very well, for people who have ecommerce like me this app is splendid.
The contact we have with the client, gives much more confidence and credibility to the work.
Nachteile
One point of improvement was that when minimizing the window, the software inserts the missing status, even if it is online automatically.
- Branche: Onlinemedien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
JivoChat Review
We are interacting with persons that are interested with our business
Vorteile
What i like the most is the option that let me to connect to my facebook page and recive directly messages from there.
Nachteile
The rumors that in future we couldnt recive anymore our chats in email.
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Jivo chat is very good!
Comunication.
Vorteile
I recommend it! It's great to be able to communicate with your prospects. It has helped me to grow my business.
Nachteile
Everything is fine, I have nothing to reproach
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Very Useful App !
Chatting with customers, generating more sales by answering visitors about their pre-buy doubts.
Vorteile
The apps allows you to generate more sale through contacting customer who're confused.
Nachteile
Easy to use, on multiple devices, even while driving =D !
- Branche: Sportartikel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Patternmaster.com
Great way to communicate with the end user of our products. Reduces the amount of phone calls.
Vorteile
Allows more users than other software and contains the same features.
Nachteile
I can not think of a feature I do not like. It works well for our business.
- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Good for the price
Vorteile
It have multiple channel integration like WhatsApp, sms, messenger and more which is great
Nachteile
There are no in house chat bot option and recommended options on the site is expensive and other options might have difficulty in getting it to work with jivo. chat robot would help save agents time and redirect questions answerable by faq to faq and not to agents. It would be great if they could offer it.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Nice communication solution
100% recommended it does what it is supposed to do without much troubles and nice user experience.
Vorteile
Very simple to use while offering almost all what you need to integrate your blog, website or communication requirement in your business.
Nachteile
Good solution but not really solving something that other alternatives can solve for free or at same cost.
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
jivochat
i like it i had a good amount of success with jivochat and its super easy to use.
Vorteile
i can connect with customers with ease and answer all their questions right away.
Nachteile
how often the chat pops up for the customer, some customer might get frustrated and leave the website
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Experience
Vorteile
Easy access to all customers currently on our website. and very easy to talk real time with real buyers
Nachteile
Can be difficult to stay in touch with customer if they dont give a phone number
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Not Ideal App for Needed Function
Vorteile
Marketing ideas and concept of product.
Nachteile
Practically unfunctional due to problem and lack of support.

- Branche: Design
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Find Potential Buyer
Vorteile
I started it on my website, free trial and it is well.
Nachteile
I don't know if I can manage with other people when I get a free trial.