NetHunt CRM Erfahrungen

Vorteile

I did research on several options and Nethunt provided the most features for a reasonable price.

Nachteile

LinkedIN integration is only in the highest tier package.

In Betracht gezogene Alternativen

Creatio CRM und HubSpot CRM

Warum NetHunt CRM gewählt wurde

More features in the mid-tier for less money.

Zuvor genutzte Software

Copper

Vorteile

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

Nachteile

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

In Betracht gezogene Alternativen

HubSpot Marketing Hub und Agile CRM

Warum NetHunt CRM gewählt wurde

Their pricing was too high and the feature list for Nethunt was better for the offered price.

Gründe für den Wechsel zu NetHunt CRM

Price and features were simply better.

Vorteile

Possibilities with workflows and api documentation

Nachteile

It takes a lot of detours for workflows to link simple records to each other

In Betracht gezogene Alternativen

HubSpot CRM

Gründe für den Wechsel zu NetHunt CRM

Cheaper :)

Vorteile

NetHunt CRM is our holistic approach to enhancing togetherness and harmony between our Sales team and the management. It offers all the services at a fair price. Real-time tracking of activities on the ground is a great achievement. Am happy to be part of it.

Nachteile

Nothing in my experience. User-friendly and cost effective. I find it amazing.

Vorteile

These folks have found the key to adoption and easy change management, put the software right into Gmail! Its the only software the our whole team all uses (Gmail) so this add was easy and no new platforms to learn...

Nachteile

From an Admin point of view it takes some time to figure out all the buttons and levers.

In Betracht gezogene Alternativen

Copper

Warum NetHunt CRM gewählt wurde

Notion was not structured enough for our needs.

Zuvor genutzte Software

Notion

Gründe für den Wechsel zu NetHunt CRM

Overall functionality and attentiveness of staff

Vorteile

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

Nachteile

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out.
I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Vorteile

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Nachteile

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

In Betracht gezogene Alternativen

Zoho CRM

Warum NetHunt CRM gewählt wurde

It was too expensive and did not have the freedom of customization that NetHunt does.

Gründe für den Wechsel zu NetHunt CRM

Expensive and it had so many features we didn't need. Also we liked the NetHunt Gmail integration.

Vorteile

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform.
- Intuitive User Interface with low
- The starter version includes API access which is not common in CRM platforms
- Pricing is the lowest compared to Streak and others

Nachteile

- Lacking report features
- Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

In Betracht gezogene Alternativen

Agile CRM

Warum NetHunt CRM gewählt wurde

- Lower cost - User-friendly interface - Start package has API access

Vorteile

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Nachteile

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Vorteile

The product is very easy to use and the extension for Gmail is incredible.

Nachteile

There is a definite lack of integrations with other software and platforms.

In Betracht gezogene Alternativen

HubSpot CRM

Warum NetHunt CRM gewählt wurde

The extension for Gmail was my main switching point.

Zuvor genutzte Software

Copper

Gründe für den Wechsel zu NetHunt CRM

The gmail extension

Vorteile

It is a great CRM that allows us to have our system in order, it is very customizable, it has good integration with Gmail and Linkedin, it is easy to create workflows, it is a very automatic system, it allows us to maximize sales.

Nachteile

It is an effective CRM, without setbacks or unforeseen events to choose another CRM, NetHunt CRM allows us to have a good integration with Gmail and Linkedin and for now everything has worked as expected.

Vorteile

The ease of use and how it is beautifully integrated with gmail. The ease of having everything on something you check on a daily basis. I like how every folder you setup is like your database. Everything is linked up. More importantly, every email is now link to every folder you want it to be. It is easy to track projects and to assign project managers on it. The user interface is easy to use, clever. If all companies adopt this, work would be alot more fun and organised! It is cleverly integrated with Zapier (which i am in the midst of setting it up and figuring our workflow)

Nachteile

I wish we could have the notification functions such as when someone submits and invoice to us, we would be able to set notification for payment. Or automating contracts/documents to clients and vendors without having to link through zapier.

Vorteile

The product is easy to use. The integration of CRM is very easy and it's built right into Gmail so you don't have to learn an entirely new software.

Nachteile

It would be even more user friendly if the pricing structure is made a bit lower than which is existing now.

Vorteile

It was very easy to install NetHunt and synchronize it with all the client's data which I already had in my Gmail. Now when I open an email from my customer I have all the essential information featured right in front of the email. And I don't spend tons of time navigating spreadsheets. I like automated bulk emails, scheduled follow-ups, and many more things. NetHunt interface is simple-to-use, all actions take seconds, I really enjoy it.

Also, my manager, rep. is very dedicated and helpful.

Nachteile

I'd really like to have an opportunity to plan drip campaigns, but as far as I know, NetHunt team is already working on that feature. So let's see.

Vorteile

In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.

Support is also very good, very prompt and very well versed in how the Nethunt system works.

Nachteile

On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore

Vorteile

Possibility of any configuration of the service depending on the needs. What is important is that virtually all questions can be answered in HELP, and in case of any problems, we have online help at hand.

Nachteile

No minuses, CRM practically meets my expectations.

Vorteile

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Nachteile

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

Vorteile

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

Nachteile

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile.

Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

Vorteile

Lead tracking, pipeline management and email marketing are just a few of the many features that Nethunt CRM has to offer. All of them are simple to use and customized. The integration with Google Workspace is seamless and customer service is helpful and quick to respond.

Nachteile

The reporting features are not up to par with other CRMs and it can be difficult to set up workflows. The Mobile app is also laggy.

Vorteile

Ease of use: I can load a Contact from LinkedIn and related Opportunity in about a minute

Nachteile

Cant customise tasks like you can customise Connections and Deals

Vorteile

Love that it is built on Gmail. So can perform all tasks easily within Gmail. Makes checking data and managing tasks easier.

Nachteile

Sometimes it is quite buggy and slows down gmail.

Vorteile

The interaction with LinkedIn is something disruptive.

Nachteile

I have no complaints. It helps me a lot.

Vorteile

I really needed something that integrated well with Gmail. It was super easy to install (less than 5 minutes) and configure to my specific needs. All the features are very intuitive and the follow-up feature for past & ongoing leads is sure to make my sales grow faster.

Nachteile

So far, I don't have anything critical to say or offer. Maybe as I get deeper into the software and spend more time with it, I'll be able to offer some helpful suggestions on how to improve. At the moment it is perfect for my needs.

Vorteile

- ip telephony integration- api access (fast responses)- messengers integrations

Nachteile

missing some features (api access for chats), stats for response time. Also chat bots would make sense.

Vorteile

Works great with gmail! Easy to use and customize.

Nachteile

Does not integrate easily with I phone.