Nutzerbewertungen im Überblick

Über Ringover

RingOver ist ein cloudbasiertes Geschäftstelefonsystem für flexible Teams zur Vereinfachung der Anrufabwicklung. Erhalte virtuelle Nummern in über 60 Ländern und profitiere von kostenlosen und unbegrenzten Anrufen. Vertriebs- und...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.4
Funktionen
4.5
Bedienkomfort
4.7
Kundenbetreuung
4.5

Nutzerbewertungen zu Ringover durchsuchen

204 von 204 Bewertungen
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Pascal
  • Branche: Textilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.10.2021

About Ringover Experience

Vorteile

I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.

Nachteile

t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"

Antwort von Ringover

Hello Pascal,

Thank you for sharing your experience. We are happy to hear that our IP telephony solution is providing you with a quality service when you are moving on a daily basis!

We look forward to keep working with you,

The Ringover team

Beantwortet am 8.10.2021
Shishir
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 11.6.2020

A simple and powerful tool

Helps me a great deal get my calls through.

Vorteile

The integrations, the click to call feature, power dialer and the customer service

Nachteile

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Antwort von Ringover

Hello Shishir,

Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool!

We have noted your comment regarding dropped calls to specific countries. Can you send us more details at [email protected] when convenient?

Regards,
Team Ringover

Beantwortet am 23.6.2020
Jose
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

3
Bewertet am 11.6.2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Vorteile

Really easy to use and setup for a team.

Nachteile

Sometimes it breaks and there have been a few shortages in the past few months.

In Betracht gezogene Alternativen

Aircall

Warum Ringover gewählt wurde

We were not happy with their service.

Zuvor genutzte Software

Aircall

Gründe für den Wechsel zu Ringover

We had a bad experience with Aircall before

Antwort von Ringover

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Beantwortet am 15.6.2020

Die besten Alternativen zu Ringover

Santosh
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.6.2020

Great Application and high uptime

Great, Easy and Transparency.

Vorteile

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Nachteile

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Antwort von Ringover

Hello Santosh,

Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone.

Regards,
Team Ringover

Beantwortet am 23.6.2020
James
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2021

Easiest Phone Provider System through the App and Web

The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.

Vorteile

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Nachteile

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Antwort von Ringover

Hello James,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you !
Have a good day !
Regards,
Team Ringover

Beantwortet am 4.3.2021
Asanka
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 15.12.2022

Do not buy. There are so many better products out there.

Vorteile

The soft phone feature. And nothing else.

Nachteile

The cunning cancellation policy and hopeless customer Support.

Antwort von Ringover

Dear Asanka,

We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected] We will be able to discuss and find a solution to your problems.

Have a nice day !

The Ringover team

Beantwortet am 21.12.2022
Julie
  • Branche: Telekommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.7.2021

Ringover Review

I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.

Vorteile

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Nachteile

I haven't discovered anything I don't like

Antwort von Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover

Beantwortet am 9.7.2021
Jack
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.6.2021

Great for training and international calls

Vorteile

Being able to listen into calls for training purposes is very useful and really helps our training scheme

Nachteile

Sometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though

Antwort von Ringover

Hello Jack,
Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team

Beantwortet am 18.6.2021
Kit
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.11.2022

Remote Work Made Easier

Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!

Vorteile

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Nachteile

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 13.11.2022

Call Monitoring app

I can proudly say that my user experience is very successful. I keep a good opinion of this solution

Vorteile

Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product

Nachteile

The subscription is a bit high for small business but it worth to try

In Betracht gezogene Alternativen

Google Voice

Zuvor genutzte Software

Google Voice
Maxime
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 16.6.2020

RingOver is a really good product - good compromised

Vorteile

Many things: easy to setup, the IVR, really easy to deploy inside my company.
And the "monitoring" is really interesting.
The redirection of the calls in function of the different rules is really interesting.

Nachteile

Sometimes we had some trouble with the communication, people didn't hear us well.
And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

In Betracht gezogene Alternativen

Aircall

Gründe für den Wechsel zu Ringover

The administration console is more easy to understand and setup, there are more options than aircall and the pricing plan is more understandable than your concurrents.

Antwort von Ringover

Hello Maxime,

Thanks a lot for your warm feedback!

We have been working really hard on simplifying our pricing and the overall user experience. So happy to hear that you have benefited from this!

Looking forward to working more with your team at Artifakt :)

Team Ringover

Beantwortet am 18.6.2020
Will
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 11.6.2020

Ringover is not over sold

good

Vorteile

integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

Nachteile

VoiP always has some reliability issues and this has shown up once or twive

Antwort von Ringover

Hello Will,

Thanks so much for your feedback! We are extremely happy to hear about your positive experience. Happy to have you as a client and feel free to reach out if you need some tips on how to improve voice quality.

Team Ringover

Beantwortet am 15.6.2020
Nessim
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 16.9.2022

Nice tool to use, some key features for us were missing

Vorteile

- Easy to use
- Nice customer success
- Easy to setup

Nachteile

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file
- Some countries were not available (to have a phone number from)

Antwort von Ringover

Hello Nessim,

Thank you for such a positive note!
We are happy to see that you are satisfied with our service.
Your comments are taken into account, and we will make sure we improve even more.

Have a good day and see you soon.

The Ringover Team,

Beantwortet am 27.9.2022
Esther
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 7.10.2021

Efficient, fast solution for telemarketing

it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer

Vorteile

Looking for a simple, fast and efficient solution for my telemarketing missions.
This is what the Ringover solution offers me.
Several call numbers in 07 ...... and in regional numbers.
For now, the solution for me.
Thank you to Ringover for listening to me and providing a solution.
I recommend this option.

Nachteile

I have not encountered any negative points in using this software

Antwort von Ringover

Hello Esther,

Thank you for your feedback!

We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users.

Thank you very much and see you soon!

Ringover team

Beantwortet am 8.10.2021
zakaria
  • Branche: Textilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2021

Ringover satisfaction

Vorteile

Easy to use !
I can have it on computer and phone too !

Nachteile

When there is a bad wifi it's a bit complicated to hear the other party.

Antwort von Ringover

Hello Zakaria,

Thank you for your positive feedback. Our solution is regularly improved so you don't encounter any problem.

See you soon,

The Ringover team

Beantwortet am 24.9.2021
Callum
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 19.3.2020

Disgusted...

Absolutely awful, disgusted in the service in which they provided

Vorteile

Initially, the click 2 call system, however, wasn't very helpful when the call quality was horrific

Nachteile

The call quality was absolutely awful when bringing this up with [SENSITIVE CONTENT HIDDEN] and his team, the issues were never addressed. After bringing up these issues multiple times and even sending call examples to RingOver, they were trying to convince us that it was a problem our end. Also when calling them and saying which company I was from I would be greeted with rude vocabulary and slow waiting times

Verifizierter Rezensent
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 7.3.2019

Nice concept and system

The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Vorteile

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Nachteile

Sometimes I have problems with the conexion. Only that.

Antwort von Ringover

Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!

Beantwortet am 12.3.2019
karen
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.7.2021

Excellent Product

definitely brining the office to home environment, recording of calls save taking notes.

Vorteile

Excellent account management . good service quality and ease of use

Nachteile

Not much I dislike only a slight delay but not that noticable.

Antwort von Ringover

Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team

Beantwortet am 9.7.2021
Hamza
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2021

Very good product for sales pros

Cold calling is way easier with Ringover and to keep track of the calls history if a good feature too

Vorteile

Friendly user interface - great UX - Not expansive

Nachteile

Need to sign on very often or no reception of the call

Antwort von Ringover

Hello Hamza,
The quality of customer service and the ease of use are one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team

Beantwortet am 8.9.2021
Mélanie
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2021

Ringover review

Vorteile

I use this app for business calls. This is an app very easy to use.

Nachteile

Contacts are not arranged in alphabetical order

Antwort von Ringover

Hello Mélanie,

Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, and we will make sure we improve the use of Ringover.

Have a good day and see you soon.

Ringover team

Beantwortet am 1.10.2021
Patrick
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Very good

It was great

Vorteile

It was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand

Nachteile

Nothing all good I found it easy to work out

Antwort von Ringover

Hello Patrick, thank you very much for your review. We are happy to see that you are satisfied with Ringover.
Have a good day and see you soon.
The Ringover Team

Beantwortet am 30.8.2021
Marco
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.6.2020

Ringover Review

Vorteile

easy to use, simple and i like the association with salesforce

Nachteile

some system fails, and some call failings

Antwort von Ringover

Thanks for your 5 star review, Marco! Our entire team is so proud to be working with WeLink.

If ever you need some additional advice on how to rid call failures, please reach out at [email protected]

Regards,
Team Ringover

Beantwortet am 24.6.2020
Verifizierter Rezensent
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2021

Good software

Vorteile

Easy to use, recording feature is very useful

Nachteile

Cannot accept inbound calls, makes this hard to receive calls

Antwort von Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you!
Regards,
Team Ringover

Beantwortet am 22.7.2021
Leonardo
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.6.2020

Honest opinion

very positive

Vorteile

Simplicity to acess all is features, is very intuitive

Nachteile

sometimes it occurs some errors on recognising the devices i use has headphones

Antwort von Ringover

Hello Leonardo,

Thanks a lot for sharing your positive feedback. We are happy to hear that you have found Ringover simple and intuitive!

Team Ringover

Beantwortet am 15.6.2020
Daniel
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2021

Impressive Product

Vorteile

Ease of use, voice quality, stability of the software.

Nachteile

Nothing as of yet. Very happy with the product. Can’t fault it.

Antwort von Ringover

Hello Daniel,
We are happy to hear that you are satisfied with your experience with us!
Good day and see you soon!
The Ringover team

Beantwortet am 16.8.2021
204 Bewertungen