Ringover Erfahrungen

Vorteile

The integrations, the click to call feature, power dialer and the customer service

Nachteile

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins

After a dropped call, you continue to hear the other person’s recorded voice in loop.

Vorteile

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Nachteile

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Vorteile

Really easy to use and setup for a team.

Nachteile

Sometimes it breaks and there have been a few shortages in the past few months.

In Betracht gezogene Alternativen

Aircall

Warum Ringover gewählt wurde

We were not happy with their service.

Zuvor genutzte Software

Aircall

Gründe für den Wechsel zu Ringover

We had a bad experience with Aircall before

Vorteile

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Nachteile

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Vorteile

Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.

Nachteile

There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them

Vorteile

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Nachteile

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

Vorteile

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it!

In addition, the service has the option to integrate with CRM include custom built systems through the API

Nachteile

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

Vorteile

Phone quality is very good, almost is easy ti use

Nachteile

The solution is easy to use for any one, very interactif

Vorteile

What I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!

Nachteile

Sometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.

Vorteile

Free Calls Internationally
Unlimited video users
Unlimited video time
SMS

Nachteile

I haven't discovered anything I don't like

Vorteile

The soft phone feature. And nothing else.

Nachteile

The cunning cancellation policy and hopeless customer Support.

Vorteile

Easy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.

Nachteile

We have had sporadic connectivity issues but the have been promptly resolved

Vorteile

- Easy to use
- Nice customer success
- Easy to setup

Nachteile

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file
- Some countries were not available (to have a phone number from)

Vorteile

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Nachteile

overall it was good at making calls. I didn't get to test many more features.

Vorteile

the easy to use interface and to simplicity

Nachteile

none! i can't find a thing that i don't like

Vorteile

The recording system, the customer service and the dashboards that enables management analysis.

Nachteile

You need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).

Vorteile

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Nachteile

For me the service is perfect, I haven't come across any issues.

Vorteile

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Nachteile

Sometimes I have problems with the conexion. Only that.

Vorteile

Excellent account management . good service quality and ease of use

Nachteile

Not much I dislike only a slight delay but not that noticable.

Vorteile

Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Nachteile

So far.everything is working exactly as we need it to.

Vorteile

Easy to use when Zendesk and Hubspot are integrated

Nachteile

Some minors features, there is no major cons

Vorteile

Product is very easy to use. Simple and efficient

Nachteile

Sometimes I like to not have to switch between dashboard to see other details but not a big deal.

Vorteile

Great service, easy to use, mobile compatibility and reporting tools

Nachteile

The service should be all-inclusive across all countries rather than a select few landlines.

Vorteile

Integration with Pipedrive, call recording, missed call notification .

Nachteile

really nothing I can think about at the moment

Vorteile

It had such a positive impact on our business

Nachteile

Nothing at the moment as it does exactly what it was sold to do.