Time Doctor Erfahrungen

Vorteile

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.

Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Nachteile

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Vorteile

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

Nachteile

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Vorteile

Time Doctor is an incredibly useful tool for staying organized and productive as a team. It enables me to understand better how I spend my time and make improvements where necessary. Furthermore, its automated time-tracking feature provides me with accurate reports to evaluate my team's progress.

Nachteile

One of the biggest drawbacks of Time Doctor is that it does not integrate with other third-party tools and services, making it difficult for teams to use the tool in combination with other tools they rely on. Another common complaint is that it can be difficult to customize the settings and reports and track time in certain situations accurately. Lastly, the cost of Time Doctor can be prohibitive for some small businesses.

Vorteile

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Nachteile

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Vorteile

Time Doctor provides a way to monitor your time and the people you manage. You can check out screenshots of what they are doing, receive information about the software and websites they are accessing, and even report on any potentially unproductive hours, such as when someone visits social media or sites not related to their job.

Nachteile

I am satisfied with Time Doctor! I have no complaints.

Vorteile

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient!

No more wasted time. Thank you Time Doctor!

Nachteile

I don't think there is. We have never encountered issue so far.

Vorteile

It was easy to use and very convenient, will be sharing to other friends

Nachteile

Sometimes it crashes but it`s okay, there support always remind us every time there`s updates or maintenance.

Vorteile

It is user-friendly. It is also easy to use and retrieve user information.

Nachteile

No issues, however it keeps popping up when it is not in use.

Vorteile

Really easy to use. This motivates the team to often and timely record their work. The reports are easy to read and understand.

Nachteile

The desktop app is sometimes difficult to install and not always working properly.
Also, to have a longer history, bigger data base for the older entries.

Vorteile

I found the Time Doctor app to be a great asset due to its easy-to-use time tracking capabilities and comprehensive features. With it, I can accurately monitor my work hours and those of my team, set up tasks and projects, and check our progress in real time. It also has a reminder system to help ensure that tasks are completed on schedule, as well as detailed reports to help analyze our performance and find areas for improvement.

Nachteile

There is nothing to dislike in time doctor as of now

Vorteile

Ease of use. One of the best function of the tracker - just like any other software - it should be. Screen capture is the second, just if cases where your client needs to police your progress.

Nachteile

They might need to fix the redundant notifications. Such as it keeps checking you out if you are still working. If I'm a video editor and I'm rendering a video for 5 hours, the function needs to be intuitive or at least palpable. The software is obviously dependent on keyboard and mouse activities.

Vorteile

Simplicity, nothing simpler than finding your task then press it to start your tracking session.

Nachteile

Sometimes the syncing of time can be incorrect when switching between multiple computers, which can cause loss of working time.

Vorteile

Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

Nachteile

Not much that I don't like about this software. But suggestions for improvement?

One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.

Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Vorteile

The product has been the easiest I've used. I have been using other time tracking programs before but Time Doctor has by far the easiest integration and set up. It also gives me a clearer understanding of what's happening with my team, what tasks are we spending more time on and helps me manage the team responsibilities and task assignments to make sure everyone has the right balance of everything.

Nachteile

I think we have encountered a couple of bugs before, like TD stopping on it's own (already fixed), and if I would suggest anything is the automatic update whenever there is one. Apparently, we would have to uninstall and reinstall the app every now and then to the latest version, this would mean that before we find out, our TD has actually stopped recording until we update to the newer version.

Vorteile

It has all required features, and UX is very good. Everything is clear from min 1.

Nachteile

They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

Vorteile

It helps me validate my hours logged to the company I am working for. The software is very customizable depending on the need of the management; it gives a nudge when you are already dozing off while it's running and the option to go back to working or to take a break is very straightforward.

Nachteile

There's this notification that I should log off TD to do a software update I guess which annoys me especially when I am engrossed working and my time needs to be tracked. But there is an option to run the update while the the tracker is running so it's doable and manageable for me.

Vorteile

Time Doctor has a very user-friendly interface, easy to use, and monitor. What I like most about this app is the screenshots are taken every minute of your set time and the reports it generates that I use on our payroll. The customer service is also admirable to the team since they answer within a couple of hours and assist our employees on the concerns and matters.

Nachteile

That thing that it can not generate night differential hours taken by the employees.

Vorteile

I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!

Nachteile

I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all

Vorteile

Automatic startup with windows
Ability to segregate tasks and projects
Ability to pause the task when taking a break

Nachteile

The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.

Vorteile

What I like most about Time Doctor is that we can easily monitor the work of our team members and the task that they are currently working on

Nachteile

The least of this app is that, we can't view in terms of mobile and manual time of the team members. We can't identify if the time they are consuming are really used for work since there are no links and sites provided by the said app but only the time they used for work.

Vorteile

I like flexibility it offers with managing multiple clients. I like how easy it is to set up and use.

Nachteile

The new time doctor and classic time doctor confuses me. I have nearly lost my account before logging into the wrong one and trying to set up a new account as I didn't realise i was on the wrong version. Very confusing.

Vorteile

I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.

Nachteile

Help desk and all interactions used to be via chat. That seems to have stopped - sadly!
Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.

Vorteile

a. Transparent - since employees know how much hours they have worked and they can check how much they are going to be paid.

b. Ensured that everyone is working as they should - inactivity will lead to time doctor automatically turned off.

c. There are screenshots taken which will help both supervisor and employer if there's any data discrepancy.

d. In case something urgent happen (e.g device issue, forgot to turn on the TD), there's an option to manually input working hours along with reason - with manager approval

Nachteile

a. Ability to edit inactivity time by our manager. 10 minutes is the basic inactivity time when you're asked "if you're still working" and I hope it can be edited by our manager. Because inactivity could be of many reasons and 10 minutes could be too short for some people/

Vorteile

I love that it has the ability to notify quickly if I am going to a website that is not work-related. It keeps freelancers on track and focus with our tasks for us to be productive within the day. It makes sure that we work in a timely manner and it will stop the time if I become idle for more than 15 minutes. I also liked he feature where it can detect websites I visited most frequently, I believe that feature can be beneficial to both the client and the freelancers.

Nachteile

I'm not exactly sure if it is a glitch but there are times when I am just on a videocall with my client and I'm not typing anything on the screen, it will still ask if I'm still working. I'm not sure if it can also detect that I'm using voice feature at those times. It will be better if it can though.

Vorteile

Web & App Usage
ScreenCast
Timeline

These features are our main dashboard for looking into the productivity | Activity of our employees. It helps us identify low productivity time if the employee is slacking off.

Nachteile

We observed no auto-detection report in terms of any abnormalities in the keyboard and mouse activity. There are employees who took advantage of this wherein they just put a stopper or any heavy object in the arrow down key, this will be detected as keyboard movement.