Time Doctor Erfahrungen

Vorteile

One of the very first sets of time tracker that I used . . . and still using at the very moment I'm writing this review. It perfectly fits with my internal processes. Very intuitive to use. Other time trackers try to reinvent the wheel as if mastering productivity is not hard enough. If you're using TD, you create a project, add a task, then just start doing it. No other hullabaloo.
Another advantage is the growing list of project management tool integration. Well, TD is a project maanagement tool already but if you're using other tools like Trello, you'll be happy to know that TD has you covered already.

Another advantage is the fact that TD has added the Client View feature. That means you can invite your client/s to log in to a panel and view all the screenshots and work you've billed them. That's a trust booster for you and your client especially if you're getting paid by the hour.

Nachteile

Hmm if there's something that I want TD to improve on is their mobile app. It lags from time to time. And you shouldn't let it compete with other apps unless you have a super high power smartphone. And if you're like me who's into quantified self, tracking other aspects of like aside from work is just an absolute must. And more often than not, it has to be done off your PC. That's why they have to improve their mobile app.

Vorteile

The ease of assigning current worktime to given projects or specific project tasks. That helps me keep an overview how much time I've spent on each project and task

Nachteile

Reporting sometimes needs a few extra clicks to give me the information I need - especially when I step from day to day it always needs a few extra clicks to get the same screen for the next day (Timesheet). But overall it's great - nothing serious.

Vorteile

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Nachteile

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Vorteile

It is user-friendly. It is also easy to use and retrieve user information.

Nachteile

No issues, however it keeps popping up when it is not in use.

Vorteile

One of the things I liked most about Time Doctor was its comprehensive time tracking features. It allowed me to effortlessly monitor how I spent my time, track my productivity, and identify areas for improvement. The ability to categorize tasks, set project goals, and receive reminders helped me stay focused and efficiently manage my workload.

Nachteile

One aspect I liked least about Time Doctor was the occasional glitch or delay in tracking time accurately. While it generally worked well, there were instances where it failed to capture time accurately or experienced synchronization issues with certain apps or platforms. These minor inconsistencies could sometimes affect the overall accuracy of my time tracking.

Vorteile

This software is incredibly user-friendly and simple to set up, while also offering exceptional accuracy in tracking. It surpasses any other option I have come across in the market. With its support for multiple platforms, I can conveniently track my work from anywhere and at any time. Moreover, it provides valuable insights into work patterns, offering a deeper understanding of my productivity.

Nachteile

Personally, I have not encountered any issues with this software. However, a few of my employees and contractors have expressed their concerns about it being perceived as a micromanagement tool. Fortunately, this is not a concern that I share: xD

Vorteile

It's probably the best time-tracking tool out there. As if that weren't enough, it supports Linux, which is quite rare, and offers a bunch of integrations with project management and other tools as well.

Nachteile

It's price and the confusing names and sets of functionalities of Time Doctor Classic and Time Doctor 2. The latter not only lacks a fair amount of features the former version has, many integrations previously supported aren't there in the TD2 edition. Maybe everything would be much clearer if they just chose another name for both.

Vorteile

What I like about time doctor is the customer service they provide, they answer and help you with every question you have until an issue has been solved.

Nachteile

I just don't like the screenshot part of this app, though I am working, it doesn't give me privacy.

Vorteile

it is good time tracking and task managing tool.it is versatile and can integrate with other tools .

Nachteile

it is little bit expensive and it may feel insecure because it takes ss and videos of users works.

Vorteile

Excellent for time checking for teams or individual, produces report, easy integration and it's affordable.

Nachteile

May experience technical issues once in a while.

Vorteile

Time Doctor has been a lifesaver for me. I am a one-person design company and I need to track the time I spend on many different projects all at once. My previous solution was to write down the time on sticky notes or note pads, but there was always the chance that I might misplace it or lose it. Nor could I generate my invoices from my home office if I'd left the billing hours info at my office. So this was a great all in one solution. Now I can choose the task I'm working on and don't have to worry about writing things down. If for any reason I forget what I was doing for a client and didn't make my task name specific enough, I can go back and take a quick look through the automatic screenshots. I also love that I can see how much time I spend on email and other admin tasks vs the actual design work. Love the reports that Time Doctor gives me as well.

Nachteile

Not much that I don't like about this software. But suggestions for improvement?

One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.

Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Vorteile

Simple to utilize: Time Specialist is easy to understand and natural, in any event, for non-educated clients. The point of interaction is basic and clear, making it simple to explore.Numerous stages: Time Specialist upholds Windows, Macintosh, and Linux, and has versatile applications for iOS and Android gadgets, making it available across various gadgets and working frameworks.Far reaching time following: Time Specialist tracks both billable and non-billable time, so you can perceive how long you spend on various undertakings and tasks.Efficiency highlights: Time Specialist incorporates a scope of efficiency highlights, for example, the capacity to impede diverting sites and applications, inactive time location, and customary breaks updates.Incorporations: Time Specialist coordinates with a scope of different instruments, including project the executives programming, finance and invoicing programming, and specialized devices like Leeway and Skype.

Nachteile

Restricted free arrangement: Time Specialist offers a 14-day free preliminary, however from that point onward, you'll have to pay for a membership to keep utilizing the product. The free arrangement is restricted to just a single client and offers fundamental elements.Security concerns: A few clients have raised protection worries no time like the present Specialist, as it tracks not just the time spent on business related errands yet in addition the URLs and titles of the sites visited during that time.Restricted customization: While Time Specialist offers a scope of highlights, there is restricted extension for customization past what is accessible in the settings.Announcing restrictions: While Time Specialist offers nitty gritty reports, a few clients have found the detailing capacities restricted contrasted with other time following devices.Erroneous time following: A few clients have revealed mistakes in time following, especially with respect to following inactive time and movement on non-PC gadgets

Vorteile

The product has been the easiest I've used. I have been using other time tracking programs before but Time Doctor has by far the easiest integration and set up. It also gives me a clearer understanding of what's happening with my team, what tasks are we spending more time on and helps me manage the team responsibilities and task assignments to make sure everyone has the right balance of everything.

Nachteile

I think we have encountered a couple of bugs before, like TD stopping on it's own (already fixed), and if I would suggest anything is the automatic update whenever there is one. Apparently, we would have to uninstall and reinstall the app every now and then to the latest version, this would mean that before we find out, our TD has actually stopped recording until we update to the newer version.

Vorteile

Reliable, Dependable.
Simple enough to learn and navigate the reports, and to do a deep dive on unproductive/no activity time.
Very little down time/issues, and those were resolved in a timely manner

Nachteile

dont have a great way to include/time a lunchbreak, as paid time, even though they clock out ( for privacy)
dont have a way to have a shift buffer... aka 7.5hr of shift and 7hrs, 29min shows in red as not good attendance
some of the shortcuts that are so helpful are not obvious that you can click them.... so some features are undiscovered or the managers dont understand how to access them, as they are links from one subwindow to another

Vorteile

When Time Doctor works, it's great. Each employee can be set to different schedules/requirements. It is a great system in the background that allows us to hold our employees accountable if necessary.

Nachteile

Time Doctor is constantly being updated and if you don't know to update the application, or it doesn't happen automatically, the app will not work as intended. The usual give away is that the app will often stop tracking automatically when starting computer use. Additionally, the admin view is limited. It would be helpful to view the same report/information for multiple employees at the same time. A lot of things have to be done individually.

Vorteile

It helps me validate my hours logged to the company I am working for. The software is very customizable depending on the need of the management; it gives a nudge when you are already dozing off while it's running and the option to go back to working or to take a break is very straightforward.

Nachteile

There's this notification that I should log off TD to do a software update I guess which annoys me especially when I am engrossed working and my time needs to be tracked. But there is an option to run the update while the the tracker is running so it's doable and manageable for me.

Vorteile

Time Doctor has a very user-friendly interface, easy to use, and monitor. What I like most about this app is the screenshots are taken every minute of your set time and the reports it generates that I use on our payroll. The customer service is also admirable to the team since they answer within a couple of hours and assist our employees on the concerns and matters.

Nachteile

That thing that it can not generate night differential hours taken by the employees.

Vorteile

I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!

Nachteile

I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all

Vorteile

Automatic startup with windows
Ability to segregate tasks and projects
Ability to pause the task when taking a break

Nachteile

The screenshots are taken randomly which is a breach of privacy if you were on a window that has a personal email open. Whoever is the administrator that sees your screenshots taken by the system will also be able to see your personal information. One has to be rather careful when using TimeDoctor that no personal window or task is open so as to not share that info in a random screenshot.

Vorteile

It is a very powerful tool which helps in order to track and monitor the tasks of the workers. It captures the different tasks performed all the day and the kind of tabs opened by the workers. This is also used by the remote workers who are providing virtual assistance on the hourly basis and get paid as per the report generated at the end of the day. One can also track the idle time of a person and shows the amount of time spent on a specific tasks.

Nachteile

Everything is great and sometimes it troubles using the application on the smartphone. Rest I dont see any kind of trouble with the user interface of TD

Vorteile

We can view the video at any time to know what we did back in time.It can help some to improve their efficiency by observing what and where they have been working.As well as it brings transparency to work.

Nachteile

We did not find a solution to skip the video part where no activity has been tracked. This means providing the option to skip non-active time during video monitoring.

Vorteile

Especially when hiring new virtually employees, this software helps me keep an eye on new hires, in order to help them with any tasks, responsibilities, accountability, etc. They are able to install and use with ease.

Nachteile

Sign-in process is often clunky and stalls at times. Seems as if it's incompatible with my computer at times. Also, when I mark a week as "paid" on the first time, the option is not there. I need to click in "go back" and refresh and then the button is there. There are so many options sometime overwhelming when I want to do something new. I just stick with basics

Vorteile

I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.

Nachteile

Help desk and all interactions used to be via chat. That seems to have stopped - sadly!
Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.

Vorteile

It's intuitive function and how it knows to pause the timer if I quit working on a project.

Nachteile

The way it associates tasks and projects is a bit confusing at first.

Vorteile

The Time tracking and screenshots functions

Nachteile

Too bad System limitation, reports generated

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