Deputy Erfahrungen

4.6
Gesamtbewertung
Bewertungen

4.6
Gesamtbewertung
Bewertungen
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Nutzerbewertungen im Überblick

Über Deputy

Deputy ist eine cloudbasierte HRM-Lösung (Human Resource Management), die Mitarbeitermanagement- und Planungsfunktionen bereitstellt. Die Dienstplananwendung von Deputy kann Überstunden berechnen und bietet die Möglichkeit,...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.4
Bedienkomfort
4.5
Kundenbetreuung
4.5

Nutzerbewertungen zu Deputy durchsuchen

729 von 729 Bewertungen
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Jordan
Jordan
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 23.9.2024

Great, user-friendly product!

Vorteile

It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.

Nachteile

Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.

Troy
Troy
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2019

Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...

We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!

Vorteile

Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.

Nachteile

I wish it synced with my Google calendar. Only thing missing.

Ayishatu
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 16.10.2024

Good for startups

it was great, but all that needs to change is the save feature

Vorteile

Loved the group chat feature so we could communicate before adding shifts

Nachteile

Very hard to create schedule without wiping the previous version

Die besten Alternativen zu Deputy

Ryan
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 9.9.2020

Stay Away From Deputy!

Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Vorteile

The integration with ServiceM8, which is why we chose Deputy

Nachteile

Customer service is horrendous, and the product is unreliable.

In Betracht gezogene Alternativen

QuickBooks Time, When I Work, Homebase und Paycor

Warum Deputy gewählt wurde

Integrations

Zuvor genutzte Software

QuickBooks Time, When I Work, Homebase und Paycor

Gründe für den Wechsel zu Deputy

Integrations
Kiri
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.10.2024

A robust system with lots of features

I use Deputy for rostering staff, processing time sheets and payroll and messaging the team.

Vorteile

Deputy is a robust rostering and payroll system with sections for tracking employee training and keeping documents safe.

Nachteile

It's expensive, as you pay per active user and there is a base charge as well. It adds up quickly!

Becki
  • Branche: Buchhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2024

Great product !

Vorteile

I absolutely love the online time clock and schedule feature. It also helps me keep track of a large team across multiple locations. My labor has never been more accurate. This is a great product with fair pricing.

Nachteile

Importing to my payroll system was a little difficult at first but with support we worked out the kinks.

Rocco
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.5.2024

Good app for Time Management

Vorteile

A great system easy to use and great mobile app! Reports can be better but overall I am very happy with Deputy.

Nachteile

Payroll Report options and approved timesheets view

Janne
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 10’000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 22.10.2024

team organization

It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization

Vorteile

I find it a very useful platform where you can see the scheduled shifts and work schedules where you can have a perfect organization of time in the teams having the adequate control for the programming and assistance. The schedule can be viewed a month in advance and it also satisfies me to be able to organize myself in my other tasks and not cross times with my work

Nachteile

I like it and I find it useful, nothing has failed me since its installation

Omar
  • Branche: Essen & Trinken
  • Unternehmensgröße: 1’001–5’000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 6.9.2024

Deputy Review

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work

Vorteile

What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!

Nachteile

There was nothing that stood out to me as excessively bad about Deputy.

Desi
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 10.10.2024

Deputy Review

Vorteile

you can chat, schedule, and company blast if you need to

Nachteile

when some people dont respond and or the app may just simply need to be updated for bugs

Sue
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 31.8.2024

Cross it off your list of potential payroll providers

Woeful. Save yourself the time and trouble and pick something else - Keypay is a great option and probably the next option for us.

Vorteile

Coloured locations and tracking code integration into Xero

Nachteile

Customer service canned responses
SCHADS Interpretation that is different to the award
Errors in the software that are ignored - and then they start quoting the terms and conditions to me when I kick up about it
So many inconsistencies in the product and they don't care

Wolf
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
2

3
Bewertet am 24.5.2023

Deputy Limitations on amount of location being used. Not exporting payroll timesheet to ADP ...

Could be better

Vorteile

Keep track of time of employees, build schedule.

Nachteile

Help is not providing answers on problems like it was 2 years ago. Live chat is gone or specialist are not helping in all subjects

Kristin
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 24.5.2023

Agritainment / Seasonal Use

Vorteile

Ease of communication with employees, flexibility of the program, schedule execution and viewing, timeclock ease of use.

Nachteile

Some limitations of features. We like the employee review at the end of each day, but you cannot view or sort who left the review, so there is some value lacking there. We also are lacking an HR management option with our program.

Nigel
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.4.2017

Business Critical - Couldn't be without it!

Vorteile

We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management.

Not to mention all the flexibility it gives the management of building shift templates, managing leave and the especially the time sheets (now that paid breaks are a feature) it makes payroll preperation a breeze. (We haven't yet used the Xero payroll integration and the Xero payroll has not yet been rolled out in our country, but we are looking forward to it).

As a busy little cafe we have also used the task management feature to cover off all of our daily / weekly food safety requirements which makes it much easier for everyone to input their duties and the simple fact is - if its easier, it gets done.

Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time.

We have recently expanded our operation to second location and without Deputy the shift management could have been hectic. Having this system already in place just meant that we had one less thing to worry about.

Deputy has become an integral part of our daily routine.

Nachteile

As mentioned earlier we are a busy little cafe so we spend most of our time on the shop floor, whilst Deputy has a fantastic mobile options and visibility, as managers it would be great if had more flexibility to "approve" more employees requests on the go like shift swaps and leave applications.

Also I found that the employees with Android phones seem to have a few bugs still hiding away in their app and they also don't yet have access to the task manager on their phones.

However, these are fairly small issues in the great scheme of things and based on the development rate and technical support I have received to date I have no doubt that these are already in the development pipeline. We look forward to the updates as they roll out.

Kevin
Kevin
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2018

The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...

Vorteile

As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!

Nachteile

At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

Natalie
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 28.3.2019

Accessible and Easy Use

I can be on the go and document what I am doing and show that I am on location if needed. It helps me keep track of what clients I met when, and is especially helpful when writing reports and dates are needed.

Vorteile

I liked that my coworker who was blind could easily navigate the app using her iphone and text-to-speech. I also like that I can look back at dates and see I did that day, as well as my hours total count for the week. The hours total count is a change that I requested to the app and the updated showed in a reasonable amount of time. The design is easy to use with the iphone app, and I like that the categories can be designed to fit your business tasks for streamlined documentation of how much time is spent doing a certain task. Also, you can put notes to detail what you were doing during that time period which is crucial for staff that are changing tasks all day.

Nachteile

Sometimes the app will glitch when putting in an end time and after changing the end time from the current time it will default several times back to the current time instead of the end time you want.

Pauline
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 19.5.2023

Deputy Review

Vorteile

The ease of scheduling and communicating with employees

Nachteile

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Jagadeesan
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.5.2023

Would recommend

Good

Vorteile

Ease of use and excellent scheduling and timeclock function

Nachteile

Extra cost for onboarding employees on top of license fee

In Betracht gezogene Alternativen

Planday

Gründe für den Wechsel zu Deputy

Ease of use
Lex
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2018

A breath of fresh air compared to when I wrote schedules with a pen and paper.

I love being able to see my employees' overall availability a week at a time, which makes scheduling so much easier. It would be helpful if System Administrators received a notification when a User changed their availability so I could continue to stay ahead of the schedule and be able to maneuver my team better. I do appreciate the ease of scheduling. It's not such a beast anymore!

Vorteile

Deputy has been a saving grace when it comes to writing schedules. I love the ease of saving locations and being able to house all of my employees' unavailability information in on place. What used to be a beast and take me anywhere from 3-5 hours to complete now can take me 30 minutes to 2 hours, depending on staffing changes. Customer service is excellent, especially when setting up your account and being able to decide if Deputy is the best product for your company's use.

Nachteile

I wish the interface for System Administrators on the mobile application was more user friendly. With my work being partially field based, it would be super helpful to be able to manipulate scheduled on the go instead of needing to use a computer to solidify schedule changes. Overall, I'm pretty happy with this product.

Jon
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2016

Deputy - We love the product

We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features. Comprehensive functionality and beautifully packaged to make it easy and intuitive for all users which is key to ensure staff adopt it well. We have used others but in my opinion it is the perfect product for our business.

Vorteile

It is a very friendly and intuitive product. We don't need to train new users, just add them to the system and it takes them through the basics quickly and easily. We just don't get questions from new staff on how to use it, clear simple instructions on a very intuitive platform just makes it easy to start new staff.

Nachteile

Very little. Would like better holiday tracking reporting but really not much else.

Antwort von Deputy

Hey Jon!

Thanks so much for the awesome feedback, and we're so happy that you love Deputy as much as we do! In addition, it speaks volumes that your employees feel the same way. Please don't hesitate to reach out with any questions in the future, and we look forward to watching your business grow!

Happy Scheduling,

Team Deputy

Beantwortet am 27.9.2016
Anthony
Anthony
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 27.6.2024

allows for more accomplished work

It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion

Vorteile

It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked

Nachteile

It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it

Michael
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.8.2022

Easy to use scheduling system

Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!

Vorteile

As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

Nachteile

I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.

Amy
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.5.2023

Couldn't be without it

Deputy has been a huge asset for our company and has easied staff scheduling dramatically.

Vorteile

Staff scheduling is by far the hardest job in the company but deputy makes it a lot easier. The ability to copy weekly shifts, add and remove staff easily is great. Staff find it very easy to use, even those that aren't tech savvy.

Nachteile

There is no ability to set staff as sick from your mobile device. This is really frustrating when you are on-call and out and about.

Alicia
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.4.2018

Deputy makes scheduling masses easier. A few features need to be added still though

Vorteile

I love that I can copy-paste a schedule from last week, make minor adjustments for employees who have other rotating schedules to work around, or vacation days... it also makes finding available replacements drastically easier

Nachteile

I dont like the printable version and I still prefer posting my schedule instead of only having it digital. I want my employees to see my notes for each shift publicly and so I have to screenshot them print which has resolution issues. Therefore I have to size increase the window (ctr+), take two different screenshots, and then stitch together with photoshop in order to share these notes. Also, we are a restaurant that does shifts to phase send people home in order of first clock in time depending on how busy/slow we are or when dinner rush slows down. There is no way to indicate this. I have to use shift end times as estimates and let employees know. Also our POS system Sapphire is not supported and we can't use the clock-in feature

Helen
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.4.2017

CountryOptusStore

We were using excel spread sheet, manually calculating hours and trying to juggle shift changes. Deputy has changed everything. Copy / paste roster templates, Swap shifts, Auto-calculation of hours, notifications when team members are unavailable - the list goes on.
I recommend this product to anyone I know that runs a business with multiple staff members.

Vorteile

Ease of copying roster into the timeframe and allocating appropriate team members

Nachteile

Export to Xero timesheets has to be altered manually in Xero for each line as details of type of hours worked does not match Xero.
Annual / leave days taken and processed through Deputy transfer onto Xero payslips as individual days. So if a team member takes a week off, instead of it being 1 line of annual leave @ 38hours - it comes up as individual lines at whichever shift hour allocations it was originally for. Makes for an overly long payslip!!!

729 Bewertungen