athenaOne


athenaOne Logo

 

707 Bewertungen (3,5/5)
 
athenahealth recently named 2020 Best in KLAS: Small Practice Ambulatory EMR/PM, athenaClinicals, for 10 or fewer physicians, and Ambulatory RCM Services, athenaCollector, is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. athenaOne is the #1 rated mobile EHR app on the App Store!* *Based on iOS App Store rankings current as of May 28, 2020amongst mobile EHR applications with at least 5 ratings.
 

athenaOne - Capture patient details
 
  • athenaOne - Capture patient details
    Capture patient details
  • athenaOne - Track patient vitals
    Track patient vitals
  • athenaOne - Measure and record details
    Measure and record details
  • athenaOne - Patient history tracking
    Patient history tracking
  • athenaOne - Diagnosis and order management
    Diagnosis and order management
  • athenaOne - Dosage monitoring
    Dosage monitoring
Unterstützte Betriebssysteme:
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 10

707 Bewertungen über athenaOne

 

Jarred J. Branche: Krankenhausversorgung & Gesundheitswesen Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

9.12.2018

9.12.2018

Quelle der Bewertung: Capterra

Very easy to pick up and get going.

Übersetzen auf: Deutsch
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The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Nachteile

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Colleen K. Branche: Medizinische Praxis Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

18.10.2019

18.10.2019

Quelle der Bewertung

Athena review

Übersetzen auf: Deutsch
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For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Vorteile

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Nachteile

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Verifizierter Rezensent Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  501-1.000 Mitarbeiter Mitarbeiteranzahl:  501-1.000 Mitarbeiter

10.2.2021

10.2.2021

Quelle der Bewertung: Capterra

Decent EHR Product

Übersetzen auf: Deutsch
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Okay product definitely some great pros but again customer service is lacking

Vorteile

I love how easy it was to pull patients Medical Records from other physicians who used the system as well.

Nachteile

Customer Service was not the greatest. Could never get a straight answer or the proper assistance...ever

Dr nicole W. Branche: Krankenhausversorgung & Gesundheitswesen Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

12.5.2020

12.5.2020

Quelle der Bewertung

Nickels and Dimes!

Übersetzen auf: Deutsch
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Some good, but everything is too automated and what's important easily falls through the digital cracks.

Vorteile

Admittedly, the software is easy to use and offers meaningful use suggestions. The five step patient visit is simple to understand. The patient portal is nice, however, the patient facing portion could look more modern. Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

Nachteile

Setup was arduous to say the least. Also, once claims are submitted, that's another story. I was sold that this software was all-in-one. They LIED. This is NOT the software for a small practice. They act as if I have an army of billing people when they told me that Athena was all I needed! For example, there was functionality that we needed to be aware of to find an important document from medicare. NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication. As a result, we got kicked off medicare for THREE months until I found out and remedied the cause.
I was assigned a 'customer success rep' and had to find out who it was because she never scheduled a call. The previous THREE other reps were no better.
They treat small practices like we don't matter.
If you have less than 100 employees, FIND ANOTHER EMR.

I'm in the market for another.

Wesley R. Branche: Krankenhausversorgung & Gesundheitswesen Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

21.12.2020

21.12.2020

Quelle der Bewertung: Capterra

Pretty Good on the Clinical Side

Übersetzen auf: Deutsch
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Converted from GE Centricity after 15 years. Athena allowed us to streamline the patient intake and exam documentation due to excellent tools to improve documentation quality and consistency making it easy for providers to see patients efficiently.

Vorteile

The chart is easy to navigate to locate information and the intake and exam workflows make improve patient visit workflow

Nachteile

It does not allow mapping of lab values to fields in the clinical forms used for intake and exam workflows. Scheduling platform is very suboptimal