Über Freshsales







Freshsales Preis
Freshsales bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Freshsales ist ab $ 15.00/Monat verfügbar.
Alternativen für Freshsales
Freshsales Erfahrungen
Funktionsbewertung

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy On-boarding and setup, fast support.
We are too big for no CRM, but not big enough to implement the HubSpot and Salesforce CRMs of the world. We tried those systems thinking we needed the features and analytics, but the spend and maintenance for those systems are too high. Freshsales, Freshchat, Freshmarketer, and Freshdesk make a seriously well priced and powerful system full of the features we need to produce the right results: a good relationship with customers.
Freshworks' customer support is spot on. It seems no matter when I need help, they are less than a few minutes away from a solution. Freshchat is king! We've even deployed the same support structure on our website (Freshchat) and lead conversion has gone way up. It's nice to see a company have a product good enough to use themselves. I also like being able to achieve the same results for my customers as Freshworks has produced for me without major customizations.
Vorteile
I was able to easily onboard to this system from HubSpot and Salesforce. The features in this system just work. You expect something to operate in a certain way, and it just does. Mail and calendar integration is super easy and really responsive (I used both Office 365 and Google Integrations). I love email templates and sales campaigns, they make working with leads and customers so easy and are not tucked away in a corner.
The UX is much better than other systems, which means my salespeople are more likely to use the CRM, which is a common problem among salespeople and CRM systems.
Nachteile
Freshsales is right-sized for us. It lacks some of the major enterprise features of bigger CRMs; but you also don't have too many features right in the way.
I'm not a huge fan of the field paging UI on leads, deals, accounts, and contacts. I get that it makes it so you can add as many fields as you want, but it's hard to navigate and organize my screen just the way I like it. I resorted to using the Edit screen though, even when I'm not necessarily editing and that works well enough. Definitely not a big deal compare to all the other awesome features.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Freshsales- Sales and Lead Management built as a functional tool
Overall it's a functional tool for setting your sales automations and lead Management
Vorteile
The search and filter features are well built for extensive database querying. Also option to create custom sales pipelines are well built.
Nachteile
The reports and analytics feature should be developed further
- Branche: Konsumgüter
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Mixed feelings
I am actually struggling with use of the system, it lacks basic customization features such as fields for activities.
Vorteile
I like the fact, that if offers you some basic features of customization
Nachteile
I hate that when you have custom sales activity you can only have one field set for all of these. Also the scope of access is not so much customizable, of course it offers some basic things but nothing more that that. Also come on, why can't I report those custom sales activities?

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10’000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The CRM Freshsales is useful and adaptable
Managing your leads, prospects, deals, wins/losses, and clients is a breeze. It allows you to keep tabs on your emails and see when you were last in touch. When dealing with thousands of leads, this is a great way to keep everything straight and organized.
Vorteile
I like how simple it is to narrow down potential customers. I appreciate the convenience of being able to draft contracts for clients and have them sign them electronically. Having access to pre-made email templates, mass emailing, and detailed stats is also fantastic.
Nachteile
The strict structure of Freshsales sometimes gets on my nerves. It's both helpful and confusing that there are so many filters to choose from. It can be a lot to take in at once.
- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Logical CRM
Overall, Fresh Sales is a good CRM with good support which was excellent a few years ago.
Vorteile
The logical setup and the initial support.
Nachteile
The lack of interest in sorting out some basic features which are essential to our company:1. The rating of leads by using a percentile calculation which is not relevant and the inability to delete previous incorrect ratings.2. Various small issues with functionality
In Betracht gezogene Alternativen
Zoho CRMWarum Freshsales gewählt wurde
The Complexity Of DynamicsZuvor genutzte Software
Dynamics 365Gründe für den Wechsel zu Freshsales
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