Über Jobber
Jobber Preis
Jobber bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Jobber ist ab $ 49.00/Monat verfügbar.
Alternativen für Jobber
Jobber Erfahrungen
Funktionsbewertung
- Branche: Essen & Trinken
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent company and excellent product
Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.
Vorteile
Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!
Nachteile
I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though.
Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices.
This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Software company
Vorteile
What I most like about jobber is the ease of control and the client portal, my clients love being able to go in to their each unique portal and check on reoccurring jobs and upcoming visits.
Nachteile
What I most dis like about jobber is the incoiving because i sometimes have to do it twice but this is not that big of a deal as i am automating everything.
Antwort von Jobber Software
Hey Cade!
We're so glad your clients have been enjoying using the Client Hub to keep up to date on their upcoming work, that's so cool! If you're open to it, our team would love to chat with you about your invoicing workflow to find out how we can help streamline that for you and make things as easy as possible. Feel free to reach out to us at 1-888-721-1115 (ext. 1), [email protected], or by live chat. It'd be great to hear from you!
Thanks for sharing your thoughts here too, we really appreciate it!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
HVAC Business Not Impressed With This Product Or Its Support
Very poor. Not impressed with the program or the support.
Vorteile
The program overall is very basic and easy to use for non-tech savy folks.
Nachteile
Invoicing and estimates are a mess. The online portal for customers to view and pay invoices and estimates is extremely confusing and will cause a lot of headaches. Purchase order tracking / history records are confusing and was not ideal to our business. We also had problems with caretakers who receive bills for multiple locations / customers that they take care off. When sending invoices or estimates to these property management companies, this system groups invoices together so on multiple occasions, a customer would send us a check for their invoice and others out of confusion. Brought these issues up to the support team of Jobber and asked to cancel and refund, they would not budge one bit. They don't seem to care if you have any issues after you sign up.
Antwort von Jobber Software
Hi Cody, thank you for your review and feedback. It seems like you've been faced with a number of challenges and we sincerely apologize for the experience you have had. We want to make sure we fully understand your feedback, as we are always looking to improve. If you feel like giving us a call, please reach out to our Support team at 1 888 721 1115 opt 1 so we can learn more. Thanks again!
- Branche: Computer-Software
- Unternehmensgröße: 5’001–10’000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Jobber is your turn-key solution to coordinate with your team.
A great application overall. It does the job and it is competing in the market.
Vorteile
Having a mobile application is great where you can run all your business at the comfort of your home.
Nachteile
Few times support was not as expected. A bit of delay in answering took place.
Antwort von Jobber Software
Hey Mohammad, It's great that you are enjoying the flexibility and value of our mobile app!
We're sorry to hear that you have had some delays getting through to the Support team. If you are ever in need of support, and we are not available, we have some amazing resources such as our Help Center and our new Youtube Channel if you need a quick answer — Thanks for the review !
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Such a lifesaver!!
The customer service is the real winner in this company. They will always go above and beyond to get things figured out for you no matter what it is.
Vorteile
1. Having our own number when we were on the grow plan was fantastic. 2. Two way texts and appt confirmations3. Route scheduling4. Being able to design your own work orders and invoices with adding your own fields.
Nachteile
The fact that we love having all the features of the grow plan but we are a two person company and cannot see paying that much for it. We should be able to add on features.
Antwort von Jobber Software
Hey Raymond! We appreciate you taking the time to share your honest feedback with us very much, thank you! Given that you're a two person company it makes sense that Grow would be a bigger commitment and adding on features as needed instead would be more of an ideal solution for your needs right now. That's good to know!
Our Support team will be so happy to hear they've been able to help you out in the past and that you had a great experience with them. Thanks so much again!
