Lightspeed Retail

Vorteile

The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.

Nachteile

There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.

In Betracht gezogene Alternativen

Warum Lightspeed Retail gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Lightspeed Retail

Vorteile

It is easy to use as you can search for the individual items and put items in categories. It also enable us to put in modifier on each item with additional price too

Nachteile

Very expensive compared to other POS. Only if the report format can be modified to be a little bit more simpler

Vorteile

nothing but time waste and I dont think you will like it for sure

Nachteile

Please save your time and not to invest your time and efforts

Vorteile

I appreciate the ability to customize the platform to fit my specific needs. Whether I'm managing inventory, processing payments, or analyzing sales data.

Nachteile

The customer support team is generally quite helpful, there have been times when I've had difficulty getting in touch with them. It would be great if the support team was more easily accessible, especially during peak business hours.

Vorteile

Love its ease of use. Cloud based makes taking it on the road to do mobile events a breeze for payment processing and inventory management.

Nachteile

Could have used a little more help importing our inventory but after I figured it out it was easy to do.