Über Keap

Keap (ehemals Infusionsoft) ist eine cloudbasierte Vertriebs- und Marketinglösung, die CRM, Marketing Automation und E-Commerce-Funktionen in einer Suite bietet. Keap hilft kleinen Unternehmen in verschiedenen Branchen dabei, den Vertrieb zu straffen und Kundenerlebnisse zu verwalten. Nutzer können Kontakte segmentieren, Kundeninteraktionen verfolgen, E-Mails senden sowie Kampagnen mit personalisierten Kommunikationsauslösern basierend auf geöffneten E-Mails, Klicks usw. ausführen. Nutzer können auch E-Commerce verwalten – vom Inventarmanagement über Zahlungen bis hin zur Kaufabwicklung –, Online-Warenkörbe einrichten, digitale Storefront-Aktivitäten verfolgen sowie Angebote, Rechnungen und Quittungen versenden. Die Berichterstattungs- und Analysetools des Systems helfen Nutzern, Analysen zu Parametern wie E-Mails, Kampagnenleistung und Daten zur Kapitalrendite durchzuführen. Nutzer können Keap auf Android- und iOS-Geräten per Fernzugriff nutzen. Die Lösung lässt sich in QuickBooks, Salesforce, Outlook, Gmail und andere Anwendungen integrieren. Die Preise basieren auf einem Monatsabonnement und beinhalten Support per Telefon, E-Mail und über FAQs.
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Keap Preis

Keap bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Keap ist ab $ 59.00/Monat verfügbar.

Startpreis:
$ 59.00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Keap Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3.8
Funktionalität
4.1
Bedienkomfort
3.5
Kundenbetreuung
4.0
5 reviews of 1’148 Alle Bewertungen anzeigen
Kavindu Githsara
  • Branche: E-Learning
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.10.2022

Well Established Online CRM Platform with Marketing Tools

We used keap to manage our customers database. we did email marketing, lead generation , internal forms, email templates and automate campaigns and more. I'm happy to tell you, even we can find lots of cheap CRM systems out there, Keap is the best and it's worth for money. because, everyday they are trying to give us the best experience. we got recurring updates with lots of new features. One more thing to mention. There customer support was very helpful for our staff when they onboarding. Not only for staff but for admin too. timely support is given by them. I would like to recommend Keap CRM for any business out there. go ahead without any hesitation. At first it will be hard to adopt a new system. but when it comes to Keap, They will help you to get there without any troubles.

Vorteile

This system has everything that needs for a business for up and running. Even for a startup business also able to adopt this system to their workplace very easily. The best feature that i saw is Email Automation. As a admin i was able to create and schedule lots of email campaigns for our customers. it is very easy and straight forward. Campaign builder interface is very user friendly. even my non computer literacy people also can build and automate an process within few minutes. It provides lots of integration options with third party applications. Also It provides lots of tools to manage our marketing procedures.

Nachteile

Nothing to complain but i would like to mention that there should be more tutorials/guides and onboarding trainings for users.

Antwort von Keap

Hi Kavindu,
Thank you so much for taking the time to leave a review! I'm glad to hear that Keap's feature set has met many of your business needs and our support team helped you integrate it seamlessly into your business.

Beantwortet am 13.10.2022
Jeff M
  • Branche: Internet
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.11.2022

All in one business solution.

Its been good. The have helped me create over twenty one thriving businesses. I am still creating more.

Vorteile

The automation of all of the different Services needed to run a small business. CRM, phone, text in the app or desktop, email, scheduling, quotes, invoices, estorefront, Payment Gateway, Keap is all you need to run a local business.

Nachteile

The didn't have any pre configured solution for specific industry like contractors, handyman or brick and mortar stores, Doctors or Dentist, etc.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Keap gewählt wurde

No automation and cost is very different...

Zuvor genutzte Software

Salesforce Sales Cloud

Gründe für den Wechsel zu Keap

The automation was limited and I get more complete service offering with Keap.
Anthony
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 9.11.2022

Wiped our data and was not able to retrieve it

Negative.

Vorteile

No comment as our expierience was negative.

Nachteile

The system was setup and the processes were flowing, however, at one point the credit card expired and the account/data got wiped. After heavily researching and trying to find out what happened we found that the account rep only contacted the email they had on file (which was incorrect) before wiping our data. At no point was our organisation contacted by any other means i.e. telephone, other than contacting the incorrect email address. Our data and configurations have now been wiped and are irretrievable.We have been told that our only option is to start an account and create the process again. Unacceptable for a company practice.

Denise
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.9.2022

Keap, a robust and user-friendly program

It provides us with the flexibility to perform a wide range of segmentation operations to meet our specific requirements; for example, when developing a marketing campaign, we can divide our target audience into subsets based on factors such as their level of product familiarity, the frequency with which they make purchases, and their potential lifetime value as customers. It also includes a customer relationship management system that lets us delegate work and monitor both individual and collective productivity.

Vorteile

With the support of Keap, I am able to automate my clients' operations. Through the use of numerous opt-in methods, I am able to collect leads, develop and release goods, and set up automated distribution schedules for both products and campaign emails. In order to streamline the referral procedure, you can use the referral partner function.

Nachteile

If a contact does not seem to be actively engaged, Keap will mark it as opted out. To fully take advantage of the program's features, I believe it requires a significant time commitment to study each module and tool.

Antwort von Keap

Hi Denise,
Thank you so much for taking the time to leave a review. I'm so glad to hear tha Keap is an effective solution in your business for lead management, SEO, and more.

Beantwortet am 16.9.2022
Joane DanElle
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
3

4
Bewertet am 9.8.2022

Designed for advanced marketers!

Overall, I see the benefits of Keap/Infusionsoft and if I had the big budget to hire someone to set it all up, I can see how powerful it could be. But unfortunately, I was sold a solution that I was no where near ready for. I think this is perfect for the advanced marketer who has plenty of experience with funnels, CRM, automation etc. Unfortunately for me, it was too much, too soon!

Vorteile

I loved how it was an all-in-one platform!

Nachteile

It was incredibly hard to set up and use because the sales person forgot to mention that it was a robust solution for the more experienced marketer. So when I was first learning to create funnels, Keap/Infusionsoft was just too advanced for me.

In Betracht gezogene Alternativen

ActiveCampaign, ClickFunnels, Ontraport, Kartra, Kajabi und Leadpages

Warum Keap gewählt wurde

I was looking for an all-in-one marketing platform.

Zuvor genutzte Software

Ontraport und Mailchimp

Gründe für den Wechsel zu Keap

It seemed like the best option at the time, however, I didn't realize how advanced I had to be (at the time).

Antwort von Keap

Hi Joane,
I'm sorry to hear that you found Keap difficult to set up in your business. I encourage you to check out some of our resources - including our onboarding coaching options, our live events designed to help you in your Keap app (https://keap.com/resources/events) and the Keap help center (https://help.keap.com/help) to get better acclimated in your app.

Beantwortet am 16.8.2022

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