4.5
Gesamtbewertung
Bewertungen

4.5
Gesamtbewertung
Bewertungen

Über When I Work

When I Work ist eine cloudbasierte Lösung für die Mitarbeitereinsatzplanung, mit der Unternehmen Zeit und Anwesenheit nachverfolgen, Mitarbeitereinsatzpläne erstellen und bearbeiten, dem Kalender neue Jobs hinzufügen, Arbeitszeittabellen überprüfen und Schichten belegen können.

When I Work ermöglicht Nutzern die Verwaltung von Zeitplänen und die Zeiterfassung auf mobilen Geräten mithilfe nativer und browserbasierter Apps. Mitarbeitende erhalten mobile Benachrichtigungen, wenn sich ihre Zeitpläne ändern und können mithilfe der App Schichtänderungen beantragen. Manager werden benachrichtigt, wenn Mitarbeitende Urlaubsanfragen stellen, und können diese online genehmigen. Nutzer können Mitarbeiterdaten aus Tabellenkalkulationen oder CSV-Dateien importieren und so Planungskonflikte vermeiden. Kommunikationsmethoden wie Gruppen-E-Mail-Dienste und nutzerdefinierte SMS-Textnachrichten werden ebenfalls unterstützt.

When I Work lässt sich in Gehaltsabrechnungsanbieter wie Gusto, QuickBooks und ADP integrieren und eignet sich für Unternehmen unterschiedlicher Größe. Die Preise verstehen sich pro Monat. Support wird über Online-Videos, Dokumentation und Tickets angeboten.

When I Work Software - 1
When I Work Software - 2
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When I Work Software - 6
When I Work Video
When I Work Software - 1 - Vorschau
When I Work Software - 2 - Vorschau
When I Work Software - 3 - Vorschau
When I Work Software - 4 - Vorschau
When I Work Software - 5 - Vorschau

When I Work Preis

When I Work bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von When I Work ist ab $ 2.50/Monat verfügbar.

Startpreis:
$ 2.50/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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When I Work Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.4
Funktionalität
4.3
Bedienkomfort
4.5
Kundenbetreuung
4.4
5 reviews of 1’061 Alle Bewertungen anzeigen
Christopher
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 12.2.2020

When I Work User

Vorteile

The When I Work software is great at keeping track of my work schedule. On the Dashboard, it notifies me of my next upcoming shift, the date, and the time. It tells at which location I am working and what my position will be. It also tells what coworkers that I am working with during that shift. I can go into the schedule tab of the software and see what days during the week I am working. The software will also tally up my total hours that I will work per week. This is helpful because it allows me to see who is working and who is not so I can get a shift covered. The software also allows me to put in requests in advance of dates that I want to request off.

Nachteile

The availability scheduling feature takes some time to learn how to navigate. It is somewhat difficult to fully schedule availability. If you make a mistake and accidentally alter the availability for one day you have to go back to that day and fix it before adjusting your availability.

Antwort von When I Work

Hi Christopher,

Thank you so much for the detailed feedback. I am glad When I Work helps you keep track of your shifts, the shifts of your coworkers, and helps with getting the time off you need!

If you have any questions about Availability Preferences please submit a ticket, we are happy to assist!

https://help.wheniwork.com/submit-a-ticket/

Beantwortet am 14.2.2020
Leo
  • Branche: Restaurants
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.6.2023

Solid scheduling platform

Vorteile

The platform was easy to use in general and the employee app was handy.

Nachteile

Wasn't the best solution for a restaurant. Wanted to be able to schedule without defined end times so that staff didn't get the idea they could leave exactly at that time. Some other platforms allow for this (such as scheduling to "business decline" or "close"). But it works well for businesses with fixed schedules.Dealt with some lagging on the backend when scheduling via a pc.

In Betracht gezogene Alternativen

7shifts

Warum When I Work gewählt wurde

Wanted an employee app.

Gründe für den Wechsel zu When I Work

We ultimately switched away from WIW to 7Shifts.

Antwort von When I Work

Hi there Leo,

Sarah here from the Care Team at When I Work.

Thank you for taking the time to review the When I Work app and platform and we appreciate your here. I can see how it would be useful for your team as well as others to have the ability to schedule until "close", "business needs", or something of the like!

We appreciate valuable suggestions like this as we consider enhancements and future updates to the product.

Please don't hesitate to reach out to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any additional questions or if we can assist with anything else.

Thank you!

Best,
Sarah

Beantwortet am 21.6.2023
Elizabeth
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
4

1
Bewertet am 12.11.2019

MISSING BASIC FUNCTIONS!

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Vorteile

Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Nachteile

Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Antwort von When I Work

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

Beantwortet am 17.11.2019
Annie
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.12.2023

Cafe Scheduling

Overall it has been a good experience. It integrates with most systems we use.

Vorteile

Good interface and the ability to create a schedule easily and keep employee availability in one place.

Nachteile

Wish it had a feature to do bulk scheduling uploads.

Antwort von When I Work

Hey Annie,

Kib here from the When I Work Customer Care Team.

Thank you so much for your review. We're so glad that When I Work has allowed you to keep employee availability in one place. I appreciate you sharing feedback on how a bulk schedule would be helpful for you.

If you have any further questions, don't hesitate to reach out and submit a ticket here:https://help.wheniwork.com/submit-a-ticket/.

Take care!

Beantwortet am 5.12.2023
Sarah
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.11.2019

Takes the work out of scheduling

We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2

Vorteile

It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable

Nachteile

The inability to attach files to an email

In Betracht gezogene Alternativen

Sling

Warum When I Work gewählt wurde

We were creating our own schedule utilizing excel spreadsheets, this left open a ton of room for human error

Gründe für den Wechsel zu When I Work

The video training was so easy to understand and charming, it was a no brainer

Antwort von When I Work

Hi Sarah,

Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.

https://help.wheniwork.com/articles/document-storage-release-notes/

Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.

Have a great day,
Anna

Beantwortet am 23.11.2019

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