Addigy

Vorteile

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Nachteile

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

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Vorteile

We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login.
Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful.
We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time.
Addigy has a few updates planned that will allow us to more easily manage our client's Macs.
Addigy has also streamlined their interface which helps.

Nachteile

While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response.

Vorteile

It has a nice UI and a lot of available training.

Nachteile

It can be really hard to navigate to get what you REALLY need.

Vorteile

Addigy's MDM is lightning-fast and works seamlessly with all the macOS and iOS products i've encountered. The policies were recently revamped to make them even easier to manage (thanks!). I love that I can push custom apps to workstations, and all I have to do to onboard a new workstation is to install the Addigy agent.

Nachteile

Addigy has an opportunity to improve their monitoring tools. While they are great when reporting when I request to be informed if a server goes offline, the ticket does not auto-close if it comes back online. Also, it seems to hoard old version of software in their local repository on the workstations, which could fill up space, but that could be an issue on my end not knowing how to automate cleanup.

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Zuvor genutzte Software

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Vorteile

Ease of use. Able to view all assets under a single pane of glass type environment. Reports are easily and quickly compiled

Nachteile

nothing really. The entire system is simple to use and provides the best options for managing our client assets.

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