4.6
Gesamtbewertung
Bewertungen

4.6
Gesamtbewertung
Bewertungen

Über GloriaFood

GloriaFood ist eine Online-Plattform für die Bestellung und Lieferung von Lebensmitteln, die Restaurantbesitzern hilft, Bestellungen zu verwalten und den Point-of-Sale-Betrieb zu optimieren. Die Lösung verfügt über ein Verwaltungspanel, mit dem Fachleute mehrere Standorte für Lieferungen auswählen, den Mindestbestellbetrag definieren und zonenbasierte Liefergebühren festlegen können. GloriaFood ermöglicht es Unternehmen digitale Menüs erstellen und anpassen können, indem sie Lebensmittelkategorien, Bilder und Preisinformationen hinzufügen. Manager können Widgets in Unternehmens-Websites und offizielle Facebook-Seiten einbetten, um die Sichtbarkeit der Marke über mehrere Kanäle hinweg zu verbessern. Außerdem können Nutzer automatisierte Benachrichtigungen über neue Bestellungen erhalten und Bestellanfragen je nach Lebensmittelverfügbarkeit annehmen/ablehnen. GloriaFood erleichtert Integrationen in verschiedene Anwendungen Dritter wie QuestTag, Tookan, GetSwift, ItsaCheckmate, Ordermark und andere. Das Produkt ist kostenlos verfügbar. Der Support erfolgt per Chat mit schnellen Antwortzeiten.
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GloriaFood Preis

GloriaFood bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von GloriaFood ist ab EUR 0.00 verfügbar.

Startpreis:
EUR 0.00
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für GloriaFood

GloriaFood Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4.7
Funktionalität
4.5
Bedienkomfort
4.7
Kundenbetreuung
4.6
Luis Fernando
Luis Fernando
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.3.2022

The best software for e-commerce in restaurants

In general, the software is made so that the technical support sleeps more than they really need to work.

Vorteile

What most represents this software is its simplicity. The user experience is incredible, it is made in an intentionally simple way to use but its simplicity does not affect the functionalities at all.

Nachteile

What would turn this software around, based on my two-year experience working with it, is more third-party integration. On the other hand, an api that allows you to receive data would not hurt.

Jack
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.11.2022

Comprehensive review of GloriaFood from long-time partner

Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.

Vorteile

Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful.

Nachteile

Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years.

Shayne
  • Branche: Restaurants
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
3

2
Bewertet am 6.8.2021

It's a good app but just one vital problem is plagueing it

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

Vorteile

The base features are free allowing you to test the application before committing to a subscription. The set up was easy and the website builder creates a nice looking website. The ordering process works fine. It's also available in multiple languages which is nice.

Nachteile

As per the title, there is one outrageous issue with the software and it's fully intended by the developer. The notification/alert is an very obnoxious sound and it is on FULL volume. Even if you lower your devices volume or mute it, it doesn't matter. The app will force your device back to full volume and blast the hideous alert repeatedly until you accept/deny the order.

This is a fully intended "feature" by the developers. If you look at the reviews on the application store, there are loads of reviews requesting this to be turned off or add a setting to control the volume. However the developers say it's intended so restaurants do not miss the order. But that's an extremely ignorant take on the issue. First of all, every restaurant has a different level of ambience. Some are crowded and bustling which could use the higher volume while some have a quiet and relaxing ambience which would be destroyed by the shrilling alert. Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on. I understand they don't want restaurants to miss an order, but it should be up to the restaurant how they choose to do so not the developer.

Again, I can't stress how loud the hideous alert is. It makes customers at the front desk JUMP, every head in the restaurant turns to see what this god awful sound is coming from, and my employees are begging me delete this app.

Robert
Robert
  • Branche: Restaurants
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.3.2024

Gloriafood - Best of the best

Vorteile

They were the only provider willing to help us in Namibia. There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Nachteile

It would be great if we could customize the menu - so that all restaurants menus do not look the same. And the delivery zones and times - would be great if those could open and close based on times and days of the week. Quite days and times you can service more zones and busier days and times - less zones.

Kevin
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.3.2021

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Vorteile

The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.

What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.

The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.

Nachteile

Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.

One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.

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