Infor M3

Vorteile

M3 is a stable, robust, proven ERP system that fits a wide variety of industries well, handles international business requirements and has the flexibility to support both the front office and the back office.

In recent years, this has been supplemented with a modern UI toolset, allowing for workflow design and management, along with browser-based homepages and widgets that present users with the information they need to act on, focusing on exceptional situations instead of repetitive, routine tasks.

Nachteile

The basic user interface for functional programs is still designed in the old AS400/RPG style, with a series of panels and a method of proceeding from panel to panel and program to program which can seem counter-intuitive to the user. Output management (for forms such as customer invoices or packing lists) has long been a weak spot but that is being addressed with new tools being developed. API's are available for many programs which allows for the development of custom user interfaces via Infor OS Homepages and Widgets, but there are significant gaps where API's have not been published.

Vorteile

M3 is a system that is configurable to almost any circumstance. It seems is you can think of a process that you would like to have the system perform, Infor has though of this also and there is a way to make it happen inside of me

Nachteile

The system has so many options and programs making it a hard to know what all you can do or how to do or navigate.

Vorteile

It has many more features than we currently use, that we can grow into.

Nachteile

We are an unusual rental operation and initially it didn't have all the functionality that we required, so our 3rd party implementer made modifications to our base code, so when infor came out with the similar feature, we could not move to it. There are some feature fixes that can not be retrofit into our release.

Vorteile

Highly configurable product. Support from Infor is very good. Investment in the product by Infor continues to be significant and is showing results!

Nachteile

Ironically, highly configurable! this lead to complexity in the initial set up to meet business process needs. However once established and implemented the product is stable and performs well.

User interface is not premium but hoping for improvements when we move to Infor OS and homepages.

Vorteile

flexibility, easy of use and a lot of functionalities ready to use (that had to implement custom with other products)

Nachteile

I see mainly 2 points:
1. enterprise structure has got some lacks, do not manage structured sales organizations (it doesn't exist a concept like it, which is usefull when you have same customer managed in different sales organization within the same company which could have different price list, discounts, payment terms)
2. all accounting is inherited through order, in example when I post good receipt I need to have cost center in purchase order and I cannot change during good receipt. And also for sales, all accounting are inherited from order. Workaround exists, but it is still a limitation

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