Über Mindbody

Mindbody ist eine cloudbasierte Clubmanagement- und Terminplanungslösung, die auf die Bedürfnisse kleiner und mittelständischer Unternehmen zugeschnitten ist. Das Produkt wird in erster Linie von Fitnessstudios, Fitnesscentern, Zentren für Personal Training, Salons, Spas, Massage- und Wellnesszentren, Tanzschulen sowie Yogastudios verwendet. Mindbody bietet Funktionen wie Terminplanung mit Wartelistenverwaltung, Terminbuchung über Facebook, automatische Planung von E-Mails und Textnachrichten sowie Online-Buchungen. In Mindbody können außerdem auch Mitgliedschaften verwaltet werden. Die Lösung verfügt des Weiteren über ein Toolset für Marketing-Management. Mit Mindbody können Benachrichtigungen und Warnungen für Kunden eingerichtet, gezielte Marketingkampagnen gestartet und Marketingberichte erstellt und bewertet werden. Mindbody bietet auch Personalverwaltungsfunktionen, einschließlich der Verwaltung von Ein- und Ausstempeln, rollenbasierter Berechtigungen, Gehaltsabrechnungsmanagement und Kalenderintegration. Mindbody bietet einen nutzerdefinierten API-Zugriff, mit dem externe Entwicklungsteams ihre Plattformen in die Lösung integrieren können. Das Produkt bietet einen Marktplatz für Anwendungen, die in Mindbody integriert werden können. Hierzu gehören u. a. Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator und WaiverKing.
Mindbody Software - 1
Mindbody Software - 2
Mindbody Software - 3
Mindbody Software - 4
Mindbody Software - 5
Mindbody Software - 1 - Vorschau
Mindbody Software - 2 - Vorschau
Mindbody Software - 3 - Vorschau
Mindbody Software - 4 - Vorschau
Mindbody Software - 5 - Vorschau

Mindbody Preis

Die kostenpflichtige Version von Mindbody ist ab $ 129.00/Monat verfügbar.

Startpreis:
$ 129.00/Monat
Kostenlose Version:
Nicht verfügbar
Kostenlose Testversion:
Nicht verfügbar

Alternativen für Mindbody

WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the... Mehr erfahren
Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointmen... Mehr erfahren
Glofox ist eine Management- und App-Lösung für Fitnessstudios, die auf die besonderen Bedürfnisse von Trainingszentren,... Mehr erfahren
GymMaster ist ein cloudbasiertes Mitgliederverwaltungssystem für Fitnesscenter und -clubs, das für Fitnesscenter,... Mehr erfahren
OneFitStop is a cloud-based fitness management platform for gyms, personal trainers, yoga centers, dance academies,... Mehr erfahren

BookSteam

BookSteam ist eine Online-Terminplanungslösung. Die Lösung bietet Geschäfts- und Kundenfunktionen, sodass Kunden... Mehr erfahren

Mindbody Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3.5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4
5 von 2’067 Bewertungen Alle Bewertungen anzeigen
Garrett E.
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.9.2019

Learn It and Use It

Vorteile

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Nachteile

the old design structure of the base platform could use some updates, which they are aware of

In Betracht gezogene Alternativen

WellnessLiving

Warum Mindbody gewählt wurde

This handles so much more of the business operations

Zuvor genutzte Software

WellnessLiving

Gründe für den Wechsel zu Mindbody

it is a clear leader in the field
Tatiyana B.
  • Branche: Einzelhandel
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 10.3.2021

I like it but..

Mindbody sets a high bar for business software. But unfortunately their quality of customer services does not match the high premium you pay. There are definitely softwares out there that will suit exactly what you are looking for with a support team that is willing to help you in every way at a fraction of the cost.

Vorteile

Mindbody is like driving a fully loaded Mercedes Benz. Looks pretty. Has all the features. Very custom and detailed.

Nachteile

Con: way too expensive. customer service plummeted. Not accommodating. Does not matter if you are a long term customer I feel like I am just a number and they could care less if they lose you as a customer or not.

In Betracht gezogene Alternativen

Square Appointments, Booker, Vagaro und Rosy

Warum Mindbody gewählt wurde

I outgrew schedulicity and needed more features that they weren't offering at the time.

Zuvor genutzte Software

Schedulicity

Gründe für den Wechsel zu Mindbody

Because Mindbody at the time was an all inclusives software with all the features I was looking for and the price was amazing when I first signed up in 2015.
Jeff K.
  • Branche: Kosmetik
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 28.7.2021

Missing basic functions that a small business can't afford to be without

Vorteile

It's well known so your clients will recongnise it. Not suitable for spa or salon, maybe it's ok for gyms or classes.

Nachteile

1. No option to take a deposit at the time of booking! Only an option to do it manually and pray that customers will do it of thier own accord or pay a staff member to sift through all your appointments and call people. Mindbody will only force customers to pay in full at the time of booking (very agressive) or pay nothing and leave your business a sitting duck for no-shows. Ridiculous in 2021. Quick way to kill a small business with constant no-shows and wasted time. Seems like such a basic function that every software should have!!!!

2. Mindbody does not play nice with others, you are forced to use thier POS system and pay astronomical processing fees. Venmo, paypal and quickbooks offer merchant processing for much less but there is zero viable option to intergrate them. POS system options from them are also from the dinosaur ages, no option for contactless? ITS 2021!!!!

3. Confirmation emails/texts can not be customized depending on appointment type, this leaves you unable to customize anything thats automatically sent and only allows you to enforce blanket policies. Not good enough for such expensive software and not suitable for spas or salons offering various different services.

Ryan C.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 10.12.2020

Way too expensive for what you get. Currently the online booking App displays doesn't work

Not great. I have reached out to support twice in the past month regarding the issue with the App showing all the wrong appointment times and patients being unable to book. As this is the primary function of the software (and 5 times more expensive than my last software) I told them I need to get out of my contract so I can get a product that works, and they so far refuse, Even though they admit the App is broken. Their response is they can just remove my business from the App. (I pay for this, I want the features.)

It also often takes Support several days to respond to support requests, which is very frustrating when you're having a issue.

This Software is definitely not worth the $260 a month. I was paying $50 for Acuity and it was a better product, and I will be switching back as soon as I can get out of this contract.

Vorteile

It has a lot of features if you are able to figure out the quirks of the software. The Mindbody App can be really nice, (but right now mine is broken and is limiting the ability for patients to schedule.)

Nachteile

First off, there is no trial period or Demo that allows you to play with the software and soft launch for you to test to make sure it works for your application, and they force a 12 month subscription. A lot of things they told me the software could do, that it does not in fact do. I learned the hard way that this system is geared much more towards classes and not services. A lot of features I was told to work are things like the waiting list feature, but that is only for classes. (it was a huge reason why I picked the software.)

The software can be really clunky and is way too finicky. I have used 4 or 5 different booking platforms in the past and this by far is the least user friendly.

The services widgets that go on the website are nowhere near as modern looking as the class widgets, the widget on my website looks like it came straight out of Windows 95, which on a nice designed website looks terrible.

The biggest issue, that has apparently been going on for more than a month is that the Iphone App apparently has a bug that has caused my office's availability to show completely wrong times to book. When I log in under the patient app it shows times available for booking that I am not even in the office for. When a patient goes to book one of those times a error pops up. I had several patients reach out to me for a matter of weeks telling me they were having issues booking which I thought was user error but Mindbody confirmed it is on their end.

Diane B.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2021

We love MindBody

We are big fans of the MindBody application. Easy to use, easy to navigate and the customer service staff is absolutely wonderful!

Vorteile

Ability to schedule various types of services in one central place and view all staff appointments in one place.

Nachteile

Would be useful to have a variety of integration points with other softwares such as accounting software. Cannot easily generate a report that shows account adjustments for a prior date which sometimes can be cumbersome when reconciling our YTD sales with our books.

Ähnliche Kategorien