Mindbody

Vorteile

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Nachteile

the old design structure of the base platform could use some updates, which they are aware of

In Betracht gezogene Alternativen

Warum Mindbody gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Mindbody

Vorteile

More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.

Nachteile

Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Mindbody

Vorteile

The scheduling is easy to use. The reports are easy to access and helpful. Booker customer service is good.

Nachteile

Customer service is the WORST ever!!!! Booker is wonderful helping with issues but regarding the financial part of their business, which is now Mind Body, is impossible and probably illigle they way they conduct their business, I really hate it. Mind Body ruined a good company- Booker.

Vorteile

Mindbody is an easy-to-use application with many helpful features. The clinic I worked in used the application for scheduling/managing personal training and massage therapy appointments, as well as ringing up merchandise and beverages that we sold. Learning to use Mindbody is very self-explanatory, in my opinion. The layout of both the web application and mobile application just makes sense. It was clearly designed to help users navigate between the things they need quickly.

Nachteile

Overall, I do not have any complaints about this software. One thing that could be helpful when managing large schedules/multiple service lines would be finding a way to integrate some kind of instant-messaging right into Mindbody, so that customers could message with any questions or schedule change requests and it would come right to the Mindbody application. (Maybe this is possible, and it just wasn't something our clinic utilized!)

Vorteile

Software is great plug ins and widgets available for our website easy to use and professional look

Nachteile

integration to be allowed to take deposits for booking within the Salon industry we are having difficulty with this price is too expensive i understand everything goes up in price and we are probably not one of your biggest customers but we have being one of the most loyal
I have tried to call our local rep 3 times this week and still has not returned my call so communication support from a local level terrible