Campaigner


Campaigner Logo

 

355 Bewertungen (4/5)
 
Campaigner is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industry verticals. It enables users to manage interactions with existing and potential customers by centralizing customer and sales data in one place. Campaigner offers sales representatives a sales checklist that provides them with step-by-step plans for closing a deal. The solution's social CRM capabilities integrate a customer's information and updates on various social media platforms like LinkedIn, Twitter and Facebook, and sales representatives can access that information from a client's profile within the system. Campaigner also offers users integrated email marketing to manage email campaigns. Users can schedule marketing reports on a daily, weekly or monthly basis that are emailed to users automatically. Reports provide data on the sales process, the current pipeline and marketing efforts. Campaigner offers services on a monthly subscription basis that includes support via email, over the phone and online.
 

Campaigner - Dashboard
 
  • Campaigner - Dashboard
    Dashboard
  • Campaigner - Lead management
    Lead management
  • Campaigner - Social CRM
    Social CRM
  • Campaigner - Reports menu
    Reports menu
  • Campaigner - Sales forecasting
    Sales forecasting
Unterstützte Betriebssysteme:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Webbrowser (OS-agnostisch), Windows 2000

355 Bewertungen über Campaigner

 

Kristi D. Branche: Architektur & Planung Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

18.9.2018

18.9.2018

Quelle der Bewertung: Capterra

Use What You Know

Übersetzen auf: Deutsch
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We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Vorteile

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Nachteile

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Übersetzen auf: Deutsch

Antwort: j2 Global 15.10.2018

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Jason P. Branche: Immobilien Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

8.2.2021

8.2.2021

Quelle der Bewertung: Capterra

Automation and ease of use

Übersetzen auf: Deutsch
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Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.

Vorteile

The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.

Nachteile

Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.

Scott W. Branche: Non-Profit-Organisation Management Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

10.9.2018

10.9.2018

Quelle der Bewertung: Capterra

Much to be desired

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

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We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Vorteile

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Nachteile

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Übersetzen auf: Deutsch

Antwort: j2 Global 15.10.2018

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Samantha L. Branche: Internet Anzahl der Mitarbeiter:  1.001-5.000 Mitarbeiter Mitarbeiteranzahl:  1.001-5.000 Mitarbeiter

20.1.2021

20.1.2021

Quelle der Bewertung: Capterra

from Zyxel administer

Übersetzen auf: Deutsch
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The product itself is fine, but the support and communication of your inner team is awful.
There is once that we are upgraded without informed. After communicating with the sales he said that he would offer the corrected invoice, but even though I wrote mails to ask for the invoice so many times, I can't get the invoice for three month therefore I can't fulfill the payment, and then I am banned for not paying.
There is also once that we are informed by the accountant that we didn't pay for two months and if we didn't pay right away we will be banned, but our payment duration is 90days, and it's been two years we followed it. I am blamed for your mistake twice this year and i'm really disappoint of your service.

Vorteile

easy to use.
Cover most function that we need.
Drag and drop save a lot of time.

Nachteile

RWD.
UI of administer.
The report after importing contacts is terrible. There is only the row number on the report and then i have to check the original mailing list to find the email myself.
Sales is difficult to find and inefficient.

Übersetzen auf: Deutsch

Antwort: j2 Global 28.1.2021

Hello Samantha and thanks for your valuable feedback, this certainly does help us to hone in on future updates so that we can ensure you are having the best experience possible. ^CP

Corinne F. Branche: Bildungsmanagement Anzahl der Mitarbeiter:  10.000+ Mitarbeiter Mitarbeiteranzahl:  10.000+ Mitarbeiter

11.1.2021

11.1.2021

Quelle der Bewertung: Capterra

Great Mailing List Organizer

Übersetzen auf: Deutsch
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We are able to track when students open our email ad on key factor is when they miss a deadline or go against the rules or say they never knew about it, we can pinpoint and address accordingly.

Vorteile

The ability to upload your mailing list was a great timesaver in creating our multiple structure of specific groups. In addition being able to see the analytics and figure out how to structure future mailouts

Nachteile

It would be nice to be able to totally customize your template on your own, as sometimes you may want to change the layout and it's a hassle to contact the team to get it done.

Übersetzen auf: Deutsch

Antwort: j2 Global 28.1.2021

Hello Corrine,

Thanks for the feedback! It's wonderful to hear that you are happy with Campaigner.

Our drag and drop email editor will make it very easy to design your own templates and edit as needed, I hope this helps.

Best,

Carlos, CMM