Über Salesforce Marketing Cloud







Salesforce Marketing Cloud Preis
Salesforce Marketing Cloud bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Salesforce Marketing Cloud ist ab EUR 4’800.00 verfügbar.
Alternativen für Salesforce Marketing Cloud
Salesforce Marketing Cloud Erfahrungen
Funktionsbewertung
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 5’001–10’000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Viele Einsatzmöglichkeiten
Vorteile
Das Tool hat unser Marketing auf ein neues Level gehoben und sehr viele Prozesse vereinfacht.
Nachteile
Es ist recht teuer und die Implementierung ist aufwendig.

- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This tool helps lead creation and marketing analysis
Marketing, customer service, identifying problems, and finding solutions are all key to improving your company. Successfully launching campaigns and promoting products from this vantage point is a huge boon.
Vorteile
The first thing you'll notice is how great the UI is. In all honesty, I have never struggled too much with grasping the system or procedure. The availability of customization options is also excellent.
Nachteile
It's on the pricier end of the scale, and getting the complete team up and running is a significant drain on our resources, but other than that, everything seems OK and is the greatest product around.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Outstanding software in digital marketing
My overall experience on this software is brilliant and i personally refer to my colleague to use it for email marketing.
Vorteile
It is a brilliant software for email marketing, email automation, social media marketing, leads generation, email management and for effective generation of email.
Nachteile
I didn't find it any features useless. However, it should be updated with new version.
In Betracht gezogene Alternativen
SendGridWarum Salesforce Marketing Cloud gewählt wurde
Because I'm looking for new software with new and extra ordinary features.Zuvor genutzte Software
SendGridGründe für den Wechsel zu Salesforce Marketing Cloud
Because I find some new and interesting features in Salesforce Marketing Cloud.- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Streer clear of Marketing Cloud if you're a small company
It's 2020 and this product has the UX of the 2000's and a backlog of tech debt and bugs for a premium price. For a small business I'd HIGHLY recommend going with something else. Not only do you pay a PREMIUM price for Marketing Cloud, but you'll also end up spending more time than you should trying to figure out this product.
There are "features" that exist, like data conversion on automations, but you'll have to spend time figuring out that they exist so you can e-mail support and request they turn them on, when they should have just been there in the first place.
Vorteile
I like that Send Time Optimization was included, this was extra with the previous e-mail marketing product we used.
Nachteile
First, we ended up in Google's black hole even when following the plan laid out by our integration partner. That you need an integration partner to get a small business setup should have been a huge red flag, but we thought we were stepping up to a more powerful e-mail product.
There are bugs everywhere. Our integration partner had many tips like making sure to unselect an e-mail reselect it and stop and start a trigger to make sure the new e-mail is used, these are things that should be handled by the UX and not tribal knowledge. We used alias in our e-mails to aid in reporting, but sometimes they show up in the report and sometimes it shows the original URL. We opened a ticket and months later it was closed with no resolution, because there's a back end bug in their system that they believed was causing the issue.
There's a lot of duplicated functionality that has different features. Want to manage your data extension you can do it in Email Studio or Contact Builder, BUT the features are different between the two. You can only easily add records in one of them so you have to remember which one you can do a specific action in.
Their reporting is limited on Journey's and you'll need to extract all the data to do any deep dives. You'll need to use Journey's if you want to use send time optimization or any of the AI logic, so you're guaranteed to have to build your own reporting in your own tools. We needed this to realize we were in the Google black hole.
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A complete, effecient, user friendly CRM
Vorteile
- Good customer support- User friendly interface- Comprehensive features
Nachteile
- nothing much, the tool is really good