Über Compulink Healthcare Solutions

Compulink’s Advantage SMART Practice® is an all-in-one database EHR solution for specialty practices such as optometry, ophthalmology, orthopaedics, ENT, mental health, podiatry, and more. Available cloud-based or server, Advantage includes smart features to help speed documentation and streamline practice workflow. Features include specialty specific EHR, practice management, telehealth, patient portal, online scheduling, online bill pay, web registration, appointment reminders, eFax, EPCS, imaging/PACS, lab integration, inventory management, optical POS (for eyecare), analytics, MIPS dashboard, and e-commerce. For surgical practices, an ASC module is available to pass information between clinic and surgery center. Revenue cycle management services are also available. Support is provided by Compulink’s live US-based call center with an average response time of 38 seconds.
Eye Care
Gastroenterology
Orthopedic
Otolaryngology
Podiatry
Urology
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Compulink Healthcare Solutions Preis

Compulink Healthcare Solutions bietet keine Gratisversion.

Kostenlose Version:
Nein
Kostenlose Testversion:
Nicht verfügbar

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Compulink Healthcare Solutions Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4
5 von 255 Bewertungen Alle Bewertungen anzeigen
Robert H.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Täglich für Mehr als 1 Jahr
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.10.2020

Compulink Orthopaedic Advantage is the best orthopaedic EHR solution!

Very well-integrated and coordinated implementation team. Although [SENSITIVE CONTENT HIDDEN] was primarily responsible for our implementation, everyone on the implementation and support teams have been very helpful and friendly. I have not had any bad or difficult interactions with anyone at Compulink.

Vorteile

Although, the software was originally written for ophthamology, Compulink has done a great job adapting to orthopaedic surgery with Compulink Orthopaedic Advantage.

The visual diagnosis engine function is very helpful for identifying and documenting specific pathology in various anatomic regions. The software easily accomodates the physician/provider preference for input to the EHR. There are template for dictation, drop-down menus, or manual entry (scribe).

Microsoft Remote Access for Compulink Cloud Advantage implementation was very easy and device friendly. I am able to access Compulink from literally anywhere with internet access on my iPad, Windows, Mac, Android, laptops, etc....

I was able to easily and effectively implement DICOM MWL to manage my patient workflow with in-office X-ray and cloud PACS.

Nachteile

Customization of template features is somewhat difficult to do on your own, if you are hands-on. The technical and implementation support is outstanding and will customize for you. There are still some bugs that need to be fixed and features that I would like to see implemented.

Web Registration is tedious and slow for patients. All patient outcome measures are displayed and may not necessarily be relevant to the patient. Need to be able to designate the outcome measures for each particular patient.

Caveat: I did not have my own IT person. I implemented the software, myself.

Kevin M.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Täglich für 6-12 Monate
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.11.2020

Unique practice needed an extraordinary software.

I have a nursing home based practice and therefore my practice is very unique and I issued Compulink a very difficult challenge to solve many issues with note taking and practice flow and practice management and they have lived up to every challenge so far and they have frankly surpassed my expectations in almost every scenario. This is a great software with GREAT people!

Vorteile

This software is very robust and therefore is capable of doing so much for my practice. The data mining and reports are an incredible tool in my practice. The ability to link in forms and mine that data has been a huge time saver for my practice. There is so much customizing that can be done that you can create the software you want. The more work you are willing to put in the more efficient and thorough you can be. This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports. The worklists they created for us have become indispensable as well. For the most part, with this software, if you can think, then they can typically do it. And most importantly, the people at Compulink have been absolutely amazing. They have an amazing group of people there and they should be proud. Can't wait to see what this will look like in my practice 5 years from now.

Nachteile

Can be cumbersome to customize at times, but it has always been worth the effort. I have been experiencing far too many crashes and 'freeze ups' and that can be frustrating.

Michael M.
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Verwendet: Täglich für Mehr als 1 Jahr
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 4.12.2020

1 year in... honest review of Compulink

The biggest problem that compulink has is that lots of their software doesnt work. I mean, it does--- but it doesnt for a psych practice. The best example of this is that the insurance verification doesnt verify mental health codes--- in software titled PsychAdvantage. Its very clearly ophthalmic software that they barely put any effort into making work for psych. Their support is hit or miss- some of them are great- and some- like their business office manager- have ethics problems and border on straight up theivery. Their quickbooks integration flat out does not work-- their own people took 6 months and could not get it to work (their own software) and then did not want to refund us. Who does that?
Many of their employees are unaware of the functions their software reportedly has-- and with good reason- the software doesnt really do that. Technically, it could (telemedicine is this way) but no one would ever use it. The other employees tend to be condescending, and mix in "hmm, I've never heard of the product doing that". They have zero accountability for their software not working, often act condescending, and always want you to "run diagnostics". When they dont want to handle their software not working, they refuse to talk to you. I've come to call this "classic compulink". Also, their ledger straight up cannot handle multiple locations. The software is pretty terrible at handling ERAs, if you're being paid electronically.

Vorteile

notes are easy to write. Most my documentation takes about 3 minutes per patient to write up.
When features work, they sometimes work well (albeit often glitchy, often broken)
Finished product (therapy note as a pdf) looks fantastic.
Since we now get paid electronically, we get paid faster.

Nachteile

-glitchy. Often produces ridiculous errors. Not at all intuitive. To learn how to use the software, you essentially have to get used to all their glitches, so you eventually learn how to avoid them. Dont waste time asking them to fix them, either.
- "Running Diagnostics" is an impractical pain, and a fool's endeavor, as it is yet to actually do anything. I would be pleased if I never ever heard that again from someone at Compulink, ever again. I'll not hold my breath waiting for it to work. I would ballpark that we're currently at 0/50 in this endeavor.

- Insurance verification in a program called Psych Advantage (which we could pretty easily argue should aptly be called Psych Dis-advantage), which actually does not verify the mental health benefits of the insurance is purely ridiculous. There's no way around that other than admitting that you made this program for medical practices and never bothered to actually tailor it to mental health, and that's clear.

-The lack of knowledge and agreement about your own software that you own employees have is disconcerting. I called more than a handful of times about integrating quickbooks ( great example, because their own website says the product does this), yet many of the employees took this as brand new information or denying it outright. A similar thing occurred when their own employees were unaware there was a telehealth built in option.

Perry L.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Verwendet: Täglich für 1-5 Monate
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2020

Highly recommend.

Vorteile

Compulink is a company that shares our values. They believe in providing the best solutions so their clients can be the best. Changing practice management software is an investment in time and resources, so we went with Compulink. We are confident they will continue to be the best solution in the future as we grow from a medium organization into a large organization.

Nachteile

Change is always hard, but the Compulink team is easily accessible during the implementation process.

Fred L.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Täglich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 25.8.2020

Outstanding customization features

Vorteile

We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch.

I also appreciate the tech support. They are very helpful, and usually available with minimal wait times.

Nachteile

While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use.

Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.

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